Freedom

4.5 / 5 15 reviews

Who Uses This Software?

Direct selling companies.


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • ByDesign Technologies
  • www.bydesign.com
  • Founded 2000
  • United States

About Freedom

Since its founding in 2000, ByDesign continues to be recognized as the industry thought-leader pushing direct selling technology forward with first-to-market solutions that simplify the many complexities behind party plan and direct sales business models. ByDesign is dedicated to delivering leading-edge capabilities in software-as-a-service, and platform-as-a-service solutions.


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Freedom Features

  • Commission Management
  • Distributor Management
  • Inventory Management
  • Lead Management
  • Multi-Country
  • Order Management
  • Payment Processing
  • Prospecting Tools
  • Sales Reports
  • Shipping Management

Freedom Reviews Recently Reviewed!


Capterra-loader

I appreciate the sales team for being straight-up and industry knowledgeable. Experience is king.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The sales and use tax integrations are comprehensive and maintenance free. This allows for correct tax calculation and reporting. While other competitors have sales tax solutions, this one is a perfect balance in price and user ease.

Cons: Needs more options for automated compliance, like registrations and annual reports. While this is current service option, a click and play would great.

Overall: Community review

I have worked with many software companies and ByDesign delivers both in Price and Value.

Feb 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great product and great team to work with. One of the most important decisions any company can make is choosing a software company that is proven, professional and a product that delivers. ByDesign has established themselves as a leader in this industry.

Cons: The most important thing a client can to do is understand what things are key for their software company to provide. The biggest frustration I see is when the client has expectations and does not clearly define them. If it becomes an issue however, ByDesign has been good at resolving these issues.

Freedom is the only software platform I trust for my company

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Freedom is a true direct sales driven platform. In addition, I love seeing the direction of the vision moving forward.

Cons: We'd like to see long term clients be able to have more access. I know that BDT is working on that now.

Great experience, the product always works,And customer serviceIs always availableTo help

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The product always works,and when I Recommend to someone I never look bad.
Great administrator back office To move around and know where sales are and who's making the sales as well as Inventory and what is selling

Cons: Same as all companies interactingWith technical peopleWhen I'm notSoftware technical Is always a problem for me

Overall: Paying commissions. Tracking commissions.Tracking sales.Knowing what product people are selling.Tracking rank advancements.Just to mention a few

Reliable, stable, user-friendly, easy to learn, great 24/7 customer service, well established

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have used this software when working as an Interim (or on Demand or contract) National Sales Director and start-up Business Consultant, Especially for Party Plan companies. Some of the aspects I appreciated most are: Replicatable websites, corporate back office, Consultant Back Office, Effective Geneology tracking, and Compensation/commission payouts. When a client requests an improvement that existing clients can use, it is often included in a future update at no additional costs.

Cons: As with any software programs, there are certain ways we wanted to see the data in reporting and even when that occurred there was a willingness to either find a workaround or put the requests on a wish list for future releases.

Overall: Ability to motivate and train the direct selling party plan, sales force and help them to work the compensation plan to achieve promotions and earning per the compensation plan due to reports and software. Also used the software to help the leaders and consultants run their business effectively.

Formally employed at ByDesign & continue to work with them

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: ByDesign's Freedom software is one of the few platforms that offers ease of use, tremendous client support and excellent training. Their implementation team works with you to ensure your understanding of the platform and are a good resource. Finally, their understanding, appreciation and knowledge of the industry comes through in every department.

Cons: ByDesign has obiviously worked hard to eliminate blatant cons to their platform. Their continual work to maintain a solid platform is evident.

Best Value For Money

Jan 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This software has been road tested over 15 years by hundreds of direct selling companies, which means it's stable. It meets or exceeds your expectations. The compensation analysts on staff are competent and they will pay attention to all of the details of your plan. Drill-down screens are provided so you can easily audit the earnings calculated for your compensation plan. When custom programming is needed, the business processes followed are professional and the documents prepared to explain the need and the solution well done. There are APIs available for integration with other systems.

Cons: You can't have all three: low price, high quality, and high speed of delivery. This means sometimes it takes longer to get a compensation plan programmed or to have custom programming completed. Would you rather have it fast and wrong, or not as fast but right? I would choose not as fast and right.

Wonderful experience! So much so, I used it for both my companies!

Dec 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: An unbelievable software program and value! It's very easy to use and great for any size company. It has a really simple admin and is excellent for reporting and commission processing! Awesome company support too!

Cons: It worked great for us! If I have to be critical, I would love to see continued enhancements to the shopping cart.

Great software for a multi level marketing company

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The software was very easy to use. Very self explanatory. The reporting was easy to get to and had a lot of information. The inventory screen was very easy to use with step by step instructions.

Cons: Occasionally, there were some items that were not in the software that we needed, however, when we brought it to By Design they were more than willing to help us with that.

Freedom was a great software to use in the network marketing field.

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This product was self explanatory in may facets. Easy to use. Inventory worked great. Help tickets worked well in the CS Dept. It is a great reporting program as well. You can easily see where you stand.

Cons: Like all software programs there were some glitches along the way but the end product was awesome!! By Design went out of their way to get us situated handled quickly and in a professional manner when ever we needed their help!

Rock Solid Software and Team

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Thank you, as always, for your outstanding support! I can honestly say that you are one of the few partners who are always there when we need them and you are just as eager to help now as when we first purchased the software. We really appreciate your support ¿ you are just amazing!

Cons: The system is so robust and I want to know everything. The product roadmap is so far ahead of the industry it's giving me great insight into how to plan our growth. It would be great to have a users call or forum to learn how others are using the many features of the system.

Overall: It runs our entire business. I never have to worry about commissions, tax calculations, genealogy - it does all the core functions. That part keeps me in business. It's all the other stuff they do that really promotes our growth. ByDesign is always adding more value to our business. Each month they add so many features I never knew I needed until I started using them. Now I don't know how we worked without them.

Capterra-loader

Simply the most practical and dependable software for the marketplace.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Dependable, affordable, accurate - which is incredibly critical. Very simple to implement, and use on a daily basis. We would not have been able to concentrate on scaling up without it. We have gone from start up to extraordinary growth in just a few years - very blessed - and ByDesign is able to keep up and keep us up and running!

BeDesign also stands behind their work. Customer service is incredible and the customization we needed was completed completely 100% as requested. Customer service here - is what it should be with all companies.

ByDesign does what they say, and much more.
Their solutions work, and more.
They are available, and eager to please.
The product is up and running 99.9% of the time without any hiccups.
I am getting what I pay for and much more.

What else can anyone ask?

Overall: I am certain that we would not have been able to, and still would not be experiencing insane growth in our industry - if ByDesign didn't do their part so well.

No CEO or COO wants to have to babysit, or even think about this provider solution once installed - we want to grow our companies.

This company is literally responsible for allowing my home office team and Rep team to perform at their best with 100% confidence that everything provided will be delivered at all times.

The Capterra form has hard-coated in that we are an Accounting firm - which is incorrect.
We are a direct sales organization with 100+ at HQ and thousands of reps in the field at one company (listed) alone.

True professionals. Delivered more than expected.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: True professionals. Delivered more than expected. Their get it done attitude was a refreshing experience compared to other companies I have dealt with over the past 40 years.

Smooth Implementation for a Startup and Reliable Core Functionality

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I had two primary software concerns when launching our business. First was that we had a relatively untested concept and did not know how quickly our business might scale, so we needed to select a decently-priced solution that could still handle rapid growth when called upon. ByDesign had a good mix of small and large clients that eased this concern, and was competitively priced with others we evaluated. Second was that we did not have a lot of recent party-plan experience in-house from the past couple years so we needed a solution that had already thought through current industry processes and could deliver all the best practices.

They are continually improving the product with additional features and are great at sharing the broader roadmap with us so we have a clear picture on how they view the future of the platform.

If you want a solution that is time-tested and that can work with minimal setup out-of-the-box, you should really be talking to ByDesign.

Cons: Item management might be more cumbersome for a company with thousands of distinct inventoried SKUs.

ByeDesign!! So glad they're gone

Feb 05, 2017
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: A few different functionalities we didn't have before.

Cons: It didn't ever work well.

Overall: I am an independent consultant for a company which recently employed ByDesign to upgrade their e-systems. Some things we did not have at the time (support tickets, link the warehouse inventory to the ordering system) were fun. But after a year and a half of development, they still gave us an incomplete product at go time. We could not even close a party for nearly a month -- alienating our hosts. After a few months of very little improvement, our company went back to its proprietary software. We were ALL glad to say #ByeDesign.

Recommendations to other buyers: Just don't.