IDSTC

IDSTC


4.5 / 5
9 reviews

Who Uses This Software?

Direct selling industry, including party plan, network marketing, social selling and mlm companies.


Average Ratings

9 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • IDSTC
  • idstc.com
  • Founded 2001
  • United States

About IDSTC

Flight is a world-class Global operations and compensation management platform in the Microsoft Azure cloud. Flight provides a complete suite of features necessary for operating direct selling enterprise. These include advanced management for consultants, customers, inventory, shipping, compensation processing, reporting, sales force, orders, subscriptions, promotions and more.


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IDSTC Features

  • Commission Management
  • Distributor Management
  • Inventory Management
  • Lead Management
  • Multi-Country
  • Order Management
  • Payment Processing
  • Prospecting Tools
  • Sales Reports
  • Shipping Management

IDSTC Reviews Recently Reviewed!


Difficult to work with. Charge for everything.

Aug 24, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It works normally except for a few problems. The girls are knowledgeable of their duties.

Cons: Have to pay just for them to LOOK at the problem, then you're afraid to have them actually fix it.Difficult to communicate with them with only one point of contact. We have several departments within our company (i.e. data input, billing, customer service) with particular questions, but we must use one person to ask all questions. When they make a mistake, they fight like hell to deny it. It took 4 years to get a refund and the error is still there.

Capterra loader

Impressed with the functionality and service we receive from all departments.

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: IDSTC software is built with the party plan model in mind. We are improving our business systems and processes because of the forward-thinking the IDSTC team has done in creating the functionality.

The sales team which includes and everyone she brought in to answer questions and our support team - - are both very professional and great at setting expectations. We wanted to start very quickly and they were great about slowing us down, making sure the i's were dotted and the t's crossed before we rushed into som thing.

support team is very thorough, knowledgeable, patient :) and fun!

Cons: The lack of integration with shipping services and accounting services causes extra manual work arounds.

Vendor Response

by IDSTC on October 24, 2018

Thank you for your review, Angela. We are honored you have chosen us for your software provider and we love that you are a satisfied customer of IDSTC. We are very pleased to hear that you received great support along the way! Thank you for the feedback regarding the integrations. We have several completed for tax and merchant processing and are looking forward to expanding the list for shipping and accounting in the near future. Please let us know what we can do to help in the future.

Capterra loader

I am using Flight, one of the newest in the IDSTC tool box. This has been a great experience!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Some of the best qualities of Flight is searching for info, adding to the products list, manually adding consultants from the back end and consultant joins from the website, and the Dashboard is EVERYTHING!

Cons: If I had to pick one thing, it would be reporting. I find it harder to drill down and create my own reports. I am not analytical nor did I ever have database experience. It's hard to grasp that, even after the numerous trainings they have provided me.

Overall: We have sales tools, reporting, join features, SEO available on all products and images, blog features, unlimited page capability, email capture and send trough SendGrid, and the support is more than I ever hoped it'd be. Helpful, timely, communicative, and responsive to all questions - even the repetitive ones.

Capterra loader

Many of my MLM/DSO clients use IDSTC for their back office, geneology and comp plan management.

Nov 05, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: IDSTC offers an enterprise-level product that doesn't cost an arm and a leg. The list of features is very extensive and there's a not of customization available. It's also mobile optimized and fairly straightforward for a distributor to get maximum benefit from the available tools. One thing that really shines is the graphical geneology reporting that clearly shows how everyone is placed in the downline. Very clean user interface!

Cons: Due to all the features, there's a substantial learning curve. Expect several weeks of training to really get up to speed.

transitioning has been smooth, the customer support during transition has been exceptional

Jun 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The flexibility. The software offers so much flexibility it is allowing us to really think outside the box. We basically can do anything we can think of without expensive and time consuming updates.

Being able to test changes in a staging environment is a huge benefit for us.

Cons: learning a new system. Not really a software issue but it has been the only stumbling block for us so far.

Vendor Response

by IDSTC on October 24, 2018

Thank you for your response, Bob. We value your organization as a customer of IDSTC. We are pleased to hear you are enjoying the flexibility the software provides, as that was a primary driver during development. Having multiple environments can be key when making changes! As for the learning curve, since the Flight platform is extremely comprehensive in functionality, it can seem a bit steep. We hope you will find the intuitive approach to configurations will make ultimately make it easier to manage than ever before. Please let us know what we can do to help. We would love to assist you along the way.

Helped my business grow!

Sep 27, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Started with only a handful of distributors and using the tools of this software helped me to expand my market via the website and social media connectors! I now have over 240 distributors in 4 months!

Powerful technology. Great support staff and tech resources are always available.

Nov 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Contemporary design & flexibility for growing businesses. The ability to easily integrate into 3rd party solutions.

Cons: Based on my level of involvement to date, there have not had any complaints, bugs or issues that I have personally experienced with the software.

Overall: Modern architecture.

Very intuitive software

Sep 27, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: Was able to get my small company started and found the IDSTC staff both helpful and knowledgeable in the MLM arena!

There team has been great to work with and they are extremely transparent about their items.

Nov 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That they can now easily integrated with multiple Gateways outside of Auth.net. It is not that it made it difficult but it now gives us a lot more flexibility to use other robust gateways.