Quicken

Quicken Rental Property Manager


3.5 / 5
78 reviews

Who Uses This Software?

Primarily catering to businesses of all sizes, it is a property management solution that helps manage tax planning, tenants rent payments, and rental properties.


Average Ratings

78 Reviews

  • 3.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.99/year
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Quicken
  • www.quicken.com
  • United States

About Quicken Rental Property Manager

Rental property and personal finances management solution with tenant information tracking, income management, and expense tracking.


Quicken Rental Property Manager Features

  • Credit Check
  • Online Payments
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Management
  • Website Management

Quicken Rental Property Manager Reviews Recently Reviewed!


Mostly good/ some annoyances

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Links your bank account. Does recurring invoices Can file your taxes Payroll Can set up automatic payment for customers.

Cons: Can link two recurring invoices for a customer. Ex. The regular monthly invoice then when the semi annual invoice needs to be billed it doesn't link so I have to print two invoices. Also, when I print all the invoices it doesn't print each person's invoice right after the other. So I end up searching for that second invoice. It's a mess. It sounds so confusing to read what I wrote. But basically sometimes I end up sending two separate envelopes on the same month for one customer because when it needs to be printed it doesn't organize then invoices per customer.

Quicken for the Long Haul

Jan 31, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: We've thought about switching to another home finance software, but Quicken has served us well, and we are in for the long haul with it! If you need a good, simple home finance system, Quicken is it!

Pros: We have used Quicken for our home finances for over 25 years. It has a small learning curve as does most software, but is fairly simple. I like how easy it is to run reports. We also categorize all our expenses, and it is good for that too. Many years ago we used Bill Pay with Quicken to have our payments automatically sent each month. That was very helpful also.

Cons: I really can't think of anything that I don't like about it. Sometimes we have been forced to pay more money and buy a newer version.

Overall good, but has room for improvements

Oct 31, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Check if the software works with your financial institutions prior to purchase.

Pros: It's a very lean and simple tool to use for most business structures capable of handling transactions of all types and frequency.

Cons: When I purchased this software a year ago, I was excited to use it because of its promise that the software works with most financial institutions. The hint here is "most". Unfortunately, the software doesn't support Capital one products and I am unable to load my transactions, I have to key them in manually. I am surprised that it doesn't support Capital One as it's a global financial institution. The biggest challenge that this software isn't based on subscription, and incurs frequent updates, some of them caused glitches and I had to spend hours on the phone with a service team.

Best product to track finances, investments and business income/expenses, but..

Jun 07, 2017
3/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Quicken Rental Property Manager is, in my opinion, the best product to track finances, investments and business income/expenses all in one spot and on your desktop versus having that information only on the internet.

Cons: Not the best solution or the easiest to use solution for tracking rental properties. Additionally, the new releases of the product often contain very little in improvements over the prior year. However, what I like least is that the software is often released when it still appears to be in beta testing. A lot of software bugs and often unusable until the software patches are released over a period of months.

All about your finances and assets

Oct 01, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Quicken is a very nice domestic software to control your personnel finances. The app version was recently updated and it is easier to navigate now.

Pros: You can access your database through several devices. You can create different types of accounts, such as checkings, savings, assets. You can create different budgets. Added your invoices and receivings, you will have a cash flow. You can create categories to classify your expenses and earnings.

Cons: You can not do a transfer using your the app on your cell phone. To categorize a transaction split in two or more categories is a little trick.

Quicken for Home and Business

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to maintain household records and part-time consulting business records in the same program. Ability to issue invoices and maintain accounts receivable. Maintain customer and vendor database. Maintain records of business related vehicle expense. Integrates easily with Turbotax.

Cons: The chart of accounts is difficult to maintain. It does not follow usual accounting conventions.It is difficult to save recurring reports. Printing reports is often confusing.

Fundamental but lacking

Nov 11, 2016
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: I was so excited to use this software. It completely ties to our financial reporting in Quicken and therefore is very appealing to use. The issue is in the actual function of the rental piece. It does not allow easy adjustment to tenant accounts for issues. Would be good for a FEW rentals. It does not allow tracking of notes regarding tenants or tracking of service needed. I also had hoped it had a function that could allow customers to make payments thru it.

Pros: Ties to financial. Allows entry of all tenant information for contact and lease terms.

Cons: Would be better if the tenant was also then listed as a payee so you would not get two different entries for one tenant when you do an entry in the checkbook vs running it thru the rental program which only allows for entry of rents. You cannot enter a payment for garbage for example. Any entry causes the rent due date to advance so you will be entering rent on 11/5/2016 for example and the default will come up 2/2017 for example.

Recommendations to other buyers: This product is good for a FEW rentals where you know all that is happening. When tracking multiple the dates and auto accounting entries have to be watched very carefully. This should be more automatic. Also, be aware it is HARD to get help on this product as it is a sub product of quicken and the help limited.

Capterra loader

Quicken lets me track my rental income and expenses accurately

Mar 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can create my own chart of accounts, the reports allow me to easily see how I spend money and which rental it is spent on.

Cons: I would like to be able to talk to customer service more readily or find someone in my area to help with the complicated details. Everyone seems to use Quickbooks and doesn't train on Quicken

Overall: I can track my rental expenses and income to deliver to my CPA for taxes. I can download my bank activity directly to the software, saving me time and money

I have been using Quicken for several years now and love the program for tracking my spending.

Jan 24, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As mentioned, I track spending as well as my earnings and family members earnings. It is a tremendous asset when tax time comes around for finding the items you may have forgotten about earlier in the year but are tax items.

Cons: The investment section of this program is a little confusing and cumbersome. It does allow for lots to tracking gain / loss easier. But setting up and making adjustments is a bit cumbersome.

Great for general accounting...

Feb 13, 2017
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Comments: We have 65+ rental properties. I had waited to enter them into the rental property part until I worked out the kinks of the accounting part. I had issues with bank connectivity and then mobile sync was not working properly. After I got that fixed, I decided that in January I would start entering in my tenant's info. Here are my problems: 1. Most of our houses are section 8 which means 2 checks and NO, you can not just have 1 housing payment that you split into your houses and have those apply to your tenants. you HAVE TO MAKE A SEPARATE TENANT for EACH house labeled section 8 (or what ever) and house number or something to uniquely identify it. PAINFUL!!!!!!! 2. Lets say you have an invoice from Vendor A and they have invoiced you for 3 properties. You have to put the invoice on the tenant side (each invoice to each house) then when you go to pay Vendor A- it prints multiple checks. Not just one check or an option to pay several invoices for vendor A. THAT IS CRAZY!!! (For me it was going to print 10 checks to the same vendor. I then went to the banking side and made a check, tagging each property which then printed one check but the system did not enter the charges into the tenants side. So you need to do double entry. WHO HAS TIME FOR THAT? I called customer service-super nice but spent SEVERAL hours trying to get it figured out. They ended up saying how terrible it was. 3. There are no useful reports. Bottom Line: I ended up going with a property management software. I interviewed Builidium, Appfolio, and a few others. Expensive but hopefully it will help me out in the long run. Anything is better than this.

Pros: easy to change the payee/category/tag

Cons: see above

Great software for the businessman that owns a few houses for rent.

Aug 01, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use and keeps track of each individual home...the income and the expenses. It also allows tracking expenses by category, and you can set these up for custom tracking.

Cons: It doesn't handle deposits very well. And I have never figured out how to change the dates that the rent covers. For example, if someone moves in during the middle of a month, it doesn't handle that well.

Potential as a great product that suffers from poor quality

Dec 07, 2018
1/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: Quicken for Business has no real peers on the market. There are certainly much better SMB accounting packages, there are better investment packages and better rental property packages, but Quicken appears to be the only one that consolidates all these functions into one. This used to be a quality package with minor bugs. Since being spun off, the management has successfully converted this from a typical "license and download" software to an annual subscription service, meaning you have to continually pay to be able to use the software. They also appear to have changed something in the QA process, as it has become more common for updates to fix one thing and break two more. Still, the basis is there for this to be a great product if they can ever solve the bad development issues.

Pros: For a small business or and individual with rental properties, this product has a full set of features that, if working properly, could really help. Interface is easy to use. Most banking and investment services can be accessed to easily download and reconcile accounts.

Cons: Very, very buggy. Some features just seem to automatically cause the system to crash. It seems way too often that the data file becomes corrupted. Recently changed to a subscription model, so you can't really keep a stable release.

Overall This Product Does Its Job Well

Jul 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a great and effective tool that allows small and medium sized rental managers to keep their rental finances separated from their personal finances in a familiar and easy to use interface.

Cons: The subscription cycle is a bit tedious . I would like to see a longer support cycle for specific versions.

Best low-cost manager solution

Aug 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Didn't like the forced upgrade to the latest version - some features were disabled on the old version until it was upgraded.

Pros: The price is right. Automatic download from banks is very useful. Automatic backups good for security.

Cons: Some features are somewhat awkward to use. The menus can be confusing. Naming, saving of various files is not intuitive.

Great Financial Software

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that I can keep an electronic check register combined with my online bill pay. Makes everything so simple and organized. My bank has never charged me for the bill pay interface either.

Cons: Quicken has a ton of features and I've used it for years. I can't think of anything I dislike.

Great product

May 11, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great product.

Pros: Upgraded with no issues. Improved features. Great product. I would buy this product again. A must have for any landlord/property manager.

Cons: The product could use more mobile friendly features. The product is missing ability to attach pictures, have tenants direct deposit, etc. Great value though!

Using quicken makes my life easy

Apr 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the fact that at any given time I can get on and know exactly where my Financial situation is at.

Cons: May be a little confusing to get things loaded and started up

Overall: Once you have everything loaded it's a breeze to get through. Easy to find reports, updating is simple.

Have used for many years and with every upgrade keeps getting more bugs

May 01, 2017
2/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy to learn, set up account. Can also use the software for my other businesses and personal stuff. Lots of ways to run reports that are useful. Nice to be able to download transactions from my bank and credit card accounts.

Cons: End of year tax schedules have bugs, Income reminders for rent payments do not show up correctly, Support is through a forum and they mainly tell you to run a file validation and that's it, Option to "Link a bill reminder to an online account" has never worked, New Zillow feature to asses value of property does not work. The only way I got good support was to pay another dollar for premium support and spent hours on the phone with a tech as he had me restore old backups trying to find a file that didn't cause the error... We never did find one that didn't cause the error. I am limping along with how it is working and currently looking for other software for my rental properties.

Overall: Works well for personal finances - checking, savings, credit cards

Great for the small business person.

Feb 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Have used for over 15 years.

Pros: Ease of entering transactions . Can also scan receipts and attach transactions for ease of look one up.

Cons: Hard to find how to make corrections and update catagories and vendors. Reports hard for me to customize for my use.

Capterra loader

Don't bother

Jan 29, 2019
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It is relatively cheap, if you can find it on sale, and has a few good features for property managers including the ability to automatically send invoices. You also get all the typical features of Quicken, like the ability to track your personal finances, connect all your banks and investment accounts, download statements, etc. I've been using Quicken for years and years and it's definitely the most important program I own and need and I hate pretty much everything about it.

Cons: Quicken, by now, is the most bloated piece of software in the history of the world. There are dialogs and sections of this app that were likely last touched when Reagan was present. It's a crazy amalgamation of features added over time. When using the app, doing even the most basic tasks kicks off a round of screen refreshes, flashes and such. No clue why it does that, but the whole thing desperately needs an overhaul.

Excellent Property Management Product

Sep 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, uncluttered with a basic app for recording transactions on the fly. Generating reports foe tax preparation is a breeze.

Cons: It's everything we need it to be however it appears that since it is A local installation, we might not be able to have a second computer installation for shared management responsibility.

Quicken makes it easy to track rental income and expenses all in one program

Sep 06, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Track rental income and expenses all in one program easily with Quicken Rental Property Manager. This product has made it easier than ever to keep everything in order. This product is recommended for smaller firms, under a 100 properties/accounts to be exact.

Cons: Due to the limitations of under 100 properties/accounts, Quicken has it's shortfall. Other than that, the software makes it a breeze to assist with rental income and expenses as well as personal finances.

100% UNRELIABLE - prepare for lost data and hours of rework

Jun 12, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Comments: if you are considering purchasing this software, run like the wind

Pros: I like that I can create different accounts and it's somewhat easy to do searches and run reports for my rental expenses. I was happy with the software for about the 1st month I had it.

Cons: This is hands down, the most buggy software I've ever used. I use the mobile app to input receipts and then I sync with the desktop.. only I find myself on the phone with Quicken support almost every single time I use it because it won't sync to the cloud properly. Sometimes I get errors, other times, not all the receipts transfer over and they often have to reset my cloud which deletes hours worth of work i've put in. What's the best thing EVER??? Trying to find what data was deleted and starting all over again... yeah, my worst freakin fear. This software is EXACTLY my worst fear. completly 100% unreliable. I would go to a competitor in an instant if I could find an alternative and I look all the time. Maybe Neatworks.

Have used this for years!

Mar 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: customer service is excellent.

Easy to use and set up

Easy to work with and set up reports

Works well with any type of business

Cons: One of my banks isn't supported and cannot be uploaded. This has been VERY frustrating.

The bank is in the list but the "business" banking of the same bank isn't supported. Since I use business banking most, this has been difficult, as I have to enter everything manually.

Overall: tax reporting is MUCH easier with the reports

Reconciling bank accounts is very easy

Great product- great price

Nov 07, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I would recommend this software and have to my friends with rental homes.

Pros: I use this product for the ability to prepare my taxes. The price is worth not having to take them to an accountant to prepare. Everything populates where it needs to go in Turbo Tax and walks you right through everything without a worry. I dont use all of the features it has - but may in the future

Cons: Ive had to purchase this software twice after my computer failed. It was not compatible with my new laptop.

Capterra loader

Its a simple software to use

May 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fits and collects the crucial details of tenant thereby eliminating the need of maintaining the information in physical form

Suitable for use mostly by SMEs

Cons: The product information is not readily available and for a new user wishing to acquire the product may find it hard to obtain the crucial data concerning the software

Overall: We can now manage the rental properties of our organization more easily

Quicken 2018 release is the worst software ever!

Dec 31, 2017
1/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

Comments: Someone had best get control of the QA of the software. I would really hate to see this product die after all these years.

Pros: It used to be easy to use and very helpful. It can track your personal bills as well as track rental expenses.

Cons: Extremely buggy. Features that used to work are broken or just removed entirely. There used to be a cool interface showing what bills were coming up - that's been removed and replaced with a simple list. Linking to bill accounts just blows up the whole program and it crashes. Some of the totals don't appear to update when you make changes. All of this, and they've changed to a subscription model, so you can still pay full price, but just receive a year's worth of buggy mess.

Capterra loader

Quicken is the best software to manage your money, create budgets, manage your rental properties.

Jul 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used to be very bad with my money, my father told me that Quicken would help me create a budget, follow it and save some money. I was able to get out of debt using it. If you have rental properties you will be able to manage them all. I like that you can download transactions from your bank, pay your bills and even keep track of your investments.

Cons: Quicken has been around for like 30 years but it seems like there are many bugs, specially downloading transactions, I don't know if it's related to my banks or quicken's. the good thing is that Quicken's customer support is really good.

Overall: I was able to get out of debt using their budget features and keep track of all my bank transactions.

Quicken rental property

Feb 10, 2017
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: What I wanted it to do was keep ledgers of individual tenants. So, I returned to regular quicken.

Pros: I did not like it.

Cons: Could not keep ledgers for apartments and or tenants.

Recommendations to other buyers: no.

A Rental Management Software Easy to Use

May 24, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using this product since it was added to Quicken. I like the product because it is easy to use. You can generate reports that anyone can understand, and yet it is perfect for accountants as well.

Cons: I would like to be able to save the reports I generate into a format that can be saved and opened easily in a document file.

Recommendations to other buyers: Make your evaluations easy to understand and honest.

Quicken Rental Property Manager

Dec 07, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to keep finances for different areas separated. Easy entry of bills - especially if you download the transactions. No problem handling large file sizes or for many years. Can be used as simple or complex as needed.

Cons: Some quirks with the automatic name recognition tool when downloading transactions.

Overall: Overall this is a solid, user friendly product. I have used versions 2014-2017. It is very useful for keeping your rental property finances separate from other areas. I especially like the reporting feature which makes year-end tax work a snap. There are some quirks that have turned out to be user challenges. The technical support is excellent.

Recommendations to other buyers: If you have rental property this tool is a must. year-end reporting is a snap. Although I have never experienced a data loss caused by the program, definitely use the backup feature each time you use the product.

Good

Dec 06, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great Price. --> Namely 80% discount.. particularly if you buy it a month or two before the end of the calendar year from a third party. I don't really care about the upgrade potential of being right in sync with current tax law.

Pros: Keeps records in all of the ways I currently expect. All accounts. All categories. Allows for Tags - used to identify different properties.

Cons: Never got the process to work regarding tenant names, their deposits, their payments ... I have to track this manually. I have assigned each tenant a transaction flag like "add 3 cents to the deposit since you're in suite 3"... I can recognize this.. but I can't get the software to recognize this.

Good software for intended use

Jun 28, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use; great to have all info on rental properties in one spot. This's software handles it all.

Cons: Support has been reduced; no recent updates so software is not keeping up with modernization. Accounting rules and tax laws are changing

Overall: Streamlined financial tasks

Overall I really like the program.

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The program is easy to use and I recommend this product to anyone interested in using the program for business or for personal.

Pros: The monthly reconciliation is easy to use and understand saving time. Also, syncing your online banking activity with the program is easy.

Cons: If you download your online activity and manually enter transactions you have to be careful not to end up with duplicate transactions.

I love Quicken, by far the best financial software i have used!

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. I like how Quicken works with other institutions. Transfers info from banks.

Great Support Services.

Cons: Sometimes my passwords do not work on password manager. i have to contact support to help me fix it.

Top Notch - Couldn't be happier

Dec 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease, Efficient, Quick to see info

Cons: Like everything

Overall: The product covers everything. Allows you to account for everything you need. Features are efficient and lets you quickly record transactions and see the financial information to control your business decisions.

Recommendations to other buyers: Buy it

Great Software for Smaller Property Management

Feb 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love all things Quicken, and the rental property manager is no exception. Very effective for those who only dabble in rental properties as opposed to those massive property management companies. Accounts for everything I need in keeping track of the properties.

Quicken Home and Business 2018

Mar 10, 2018
2/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The organizational abilities and reporting abilities are great. So many great features for home users and as well as for small business users.

Cons: Unfortunately, all the awesomeness of the features is outweighed by the fact the program doesn't work most of the time. Auto downloads constantly fail, accounts don't update, balances are constantly wrong. Really hard to get a handle on your finances this way. Not sure what happened, because up until about 2016 I had never had any issues with the software, then all of the sudden it began and has only gotten worse. It's practically unusable at this point for me at least. Very sad....

Overall: When it worked, my finances were clear, I maintained a budget and knew where all my money was going.

Easy to use

Aug 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Really needs a word processor that imports information. Into forms for landlord tenant use.

Pros: It is very easy to use after setup and familiarization with the operating system. Reports are easily defined and customized

Cons: It really needs a word processor that imports tenant data into forms commonly used by a landlord in dealing with rental units.

This product does not deliver as advertised

Jun 06, 2017
1/5
Overall

1 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: I'll give an example downloading my 401k comes with 6 placeholders and an incorrect amount. 2 phone calls to support and over an hour time not a single person can explain why they occurred and how to resolve in order to reconcile the true amount. Another example, when setting up an asset... say something as simple as your house! It's advertised to coordinate and track your mortgage for your net worth but yet it can't calculate your mortgage. It asks you what you paid for the property legitimate question, but then when you sync with your mortgage it tells you that what you paid for your home is the actual outstanding principal in your mortgage and puts your down payment as a balloon. No way to go back and change this. I though perhaps an issue with the bank sync, but 2 more rental properties added with exact same results all different institutions

Pros: simple checking and savings accounts seem to work but then you could spend a lot less for the basic quicken

Cons: Everything I can think of..... if your looking for a product that works with your financial institutions.... this is not it. anything with even a remote amount of complexity like investments rental property mortgage details do not work. Its all wrong

Useful

Jun 08, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the functionality of this software. It's fairly intuitive and easy to use with a not-so-steep learning curve.

Cons: I've had some sync problems at times using my local credit union. The costumer support is very responsive and dedicated, but haven't actually always solved these problems right away.

Capterra loader

Great product, zero customer service

Nov 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Very detailed and allows the user to input a tremendous amount of data and information.

Cons: No customer service really...that great product that is detailed is not always easy to understand. Phoning a person in India that has limited experience using the product and is reading off a script is not easy to get solutions....train your staff in the call centers in HOW TO USE your products....then they can speak from experience.

Overall: I like it, but again, improve your customer service.

Awesome product!!

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been a quicken user for many many years. I feel it is a great value vs quickbooks for the small business person. I can track my few properties, costs profits and billing in very simple steps

Cons: I would love more layout customization, or maybe I need a better understanding. Support is knowledge base based and sometimes that can be frustration to navigate

Review for Quicken Rental Property Manager

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This system really helps you take complete control of your finances

Cons: This price for the system is high end but it is worth it the money

Not being an Accountant makes this difficult

Aug 11, 2017
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Comments: I decided to go a different direction

Pros: Could directly access some of my account info to avoid having to manually update it. Probably is capable of being the accounting software for my business.

Cons: User interface and ease of use are not user friendly. Felt like I would have needed a course on the software in order to correctly utilize it.

I have been very disappointed with Quicken in general.

Jan 11, 2018
1/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It does have a lot of features and it's nice to have a product that specializes in rental property management.

Cons: The software is buggy, its connectivity and updates to banks is also very spotty and it's not as intuitive to use as I would have thought. Their customer support is willing to help but don't necessarily know the product that well.

The categorization feature of expense types is very unwieldy. I found it to be very inconsistent and difficult to use.

Connectivity - The balances listed in Quicken immediately following an update were often out of sync with numerous accounts.

Easy solution for property management

Feb 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a builder, we have multiple properties that we need to manage and this software keeps us organized from top to bottom.

Cons: Could use some improvements with website integration for tenant collections, communications, and accounts.

Overall: Oversight in managing multiple rental properties.

Capterra loader

A solid product

Dec 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The software has a lot of utility and is one of the highest quality of its kind!

Cons: It does take some experience with quicken mechanics to effectively use.

Overall: I have used quicken products since 2016 and was satisfied with this version.

Capterra loader

Great app

Nov 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used lots of Quicken products in the past, great for itemizing rental property, especially for taxes, costs, etc.....

Cons: The cost is a bit high, but that seems to be a common occurrence with widely-used software applications.

Quicken Retail Property Mgr

Nov 16, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I had used an older version of Retail Property Management that was not supported by newer windows operating systems. When my computer crashed I could not recover the date. The new Quicken program I uploaded to my computer was too complicated for me, and did not have the features of the older program. It also added payments and credits to my checking accounts which I did not want. I think the program is good for a new user, but for me I prefer a stand alone program not ties to checking accounts and more details on tenants and leases.

Pros: Quick to operate, lots of special features

Cons: Too complicated for my simple needs.

Recommendations to other buyers: Check it out because you get a free money back guarantee and see for yourself.