# Quicken Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Quicken the right Accounting solution for you? Explore 465 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151854/Quicken/reviews

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Quicken

3.9 (465)

[View alternatives](https://www.capterra.com/p/151854/Quicken/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Reviews of Quicken

Ease of use

3.9

Customer Service

3.5

## Pros and Cons in Reviews

Comprehensive budgeting and planning tools

90% positive reviews out of 41

Most reviewers describe budgeting as straightforward, with clear reports and helpful tools for tracking finances.

Joy H

Director, 11 - 50 employees.

"It helps us keep our financial information organized in one place which makes it easier to make sure we are on track with our budget."

Inconvenient bill payment process

50% negative reviews out of 64

Some reviewers describe bill payment as unreliable, with forced upgrades, setup difficulties, and increasing costs.

Versatile accounting features

91% positive reviews out of 32

Most reviewers find accounting easy to manage, supporting both personal and business needs with flexible features.

Laurie O

office manager, 2 - 10 employees.

"It has helped streamline our business and has been so efficient in our accounting needs"

Frequent technical problems

82% negative reviews out of 44

Most users report bugs and issues disrupt basic tasks, causing frustration and requiring time-consuming troubleshooting.

Efficient tax reporting support

96% positive reviews out of 24

Most reviewers appreciate tax reporting for simplifying preparation, generating reports, and assisting accountants at tax time.

Problematic software updates

71% negative reviews out of 31

Most reviewers indicate software updates often introduce new bugs, force upgrades, and disrupt existing functionality.

James K

Treasurer, 2 - 10 employees.

"There are glitches with some of the updates which messes up the check register."

## Showing most helpful reviews

Showing 1-25 of 465 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nathan H.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Cost effective accounting for non accounting people"

April 2, 2026

5.0

It was very easy to use for people who do t understand accounting and bookkeeping. It was inexpensive for the features.

Pros

I used quicken to track my expenses and income to do my own taxes. It eliminated mistakes and saved me money.

Cons

Allows you to track expenses and income and then do your own taxes which is cost effective for small business owners.

Review Source

DB

Dee B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Using Quicken to manage your rental property"

June 15, 2025

5.0

Makes managing my rental property a breeze. You can download most of your transaction from both banks and cards. With little work you can categorize each transaction (create custom categories) on your own time. At any time, you can create a "Custom Report" to see if all the tenants have paid their rent or see what you have spent in the last year on any unit. Great tool!!!!

Pros

Makes tax time easy! Makes managing my rental property a breeze. You Can easily create custom reports to analyze your fanatical situation.

Cons

It takes a bit of time to customize the categories to be able to create simple reports to find the information that you need, but when you are done the time was well worth the effort!

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Quicken

Ease of use, ability to customize to my situation and ability to like to my bank and cards

Review Source

Peter H.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Quicken, not a premier experience"

February 11, 2025

3.0

It's a love-hate relationship. I keep looking for something with all the features I need, some come close but so far no viable replacement

Pros

I've been using Quicken for years. I like having all my financial info in one place, I also like the online downloading of transactions.

Cons

Bugs. There are a bunch and it takes forever for them to be fixed.

Alternatives considered

[You Need A Budget](https://www.capterra.com/p/234230/You-Need-A-Budget/)[Mint](https://www.capterra.com/p/213530/Mint/)

Reason for choosing Quicken

None of them did everything I wanted and use

Review Source

JH

John H.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good program to track expenses, receipts, and bills"

January 17, 2025

4.0

I've used Quicken for many years. While it can be frustrating at times, I have found no other program on the market that allows me to track my receipts, expenses, and bills, as well as does Quicken

Pros

It makes it easy to keep track of expenses and bank accounts

Cons

It can be buggy at times, e.g., downloading transactions into the wrong account.

Alternatives considered

[QuickBooks Money](https://www.capterra.com/p/170065/QuickBooks-Money/)

Reason for choosing Quicken

Quicken was the best available product at the time.

Review Source

JE

Jemi E.  
Owner office manager  
Facilities Services  
Used the software for: 2+ years

### "Easy to Understand "

February 7, 2025

4.0

It has been overall a very good product to use.

Pros

Easy to use. Very simple to learn. User friendly. A lot of options.

Cons

There’s really no down side to it. I have used Quicken for 15 years.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Quicken

I like it better and it was available on desktop

Review Source

AC

Andy C.  
Minister of Recreation  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Great quality product that does what it is supposed to do."

February 2, 2025

4.0

Pros

I like that it does what it is supposed to do and help you with your finances and taxes.

Cons

It is not as easy as you think to setup and especially if you want to use it across different computers.

Alternatives considered

[Mint](https://www.capterra.com/p/213530/Mint/)

Reason for choosing Quicken

I wanted something that I could actually have an app on my computer with.

Review Source

RH

Randall H.  
CEO  
Accounting  
Used the software for: 1-2 years

### "Quicken. Easy to use"

November 15, 2024

5.0

It’s good very easy to use no real problems

Pros

It is extremely easy to use and has very simple and understandable reports

Cons

It is only single entry accounting so it is limited

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Quick and generates better reports automatically

Review Source

DW

Deborah W.  
Admin  
Real Estate  
Used the software for: 1-2 years

### "Good Value for home use"

December 2, 2024

4.0

Overall it was a good experience for the ease of inputting information and the price. It just did not do everything that I needed it to.

Pros

The value for the price. Compared to other accounting software - it is much more cost effective.

Cons

For a small business it was missing some key components like payroll. Only have 1 employee but payroll is a must.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Quicken

Cost was the main factor and it had been recommended by a friend.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Trying to save money but in the end having to go back to quickbooks for the features. Kept Quicken for home use.

Review Source

VR

Verified Reviewer  
Director  
Defense & Space  
Used the software for: 2+ years

### "Good but they make not impossible to transition"

December 29, 2025

5.0

This is still the universal standard, new capabilities and plenty of opportunities to customize but expensive and hard to transition from

Pros

This is still the go to bill keeping and invoice tracking software for us, it has new features like send auto reminders that level it up

Cons

It’s expensive for the lowest tier service and if you ever try to transition away they make it hell to get your data

Review Source

VR

Verified Reviewer  
Freelance audio typist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A good starting point, but if I expand much I will replace it."

August 9, 2025

2.0

If you can't afford/don't want to have an accountant and have a small business with not too many payments/invoices to keep track of, this can be a good option. If you are larger scale, it's not quite enough for me.

Pros

I like having all my income streams in one place and being able to create rudimentary invoices (although I prefer another platform to be honest).

Cons

Some useful features are tied to certain payment tiers, which can be frustrating if I'd like them but not use them often enough to make it worth paying for. I had some data sync issues from time to time.

Review Source

WR

William R.  
Lead Agent  
Real Estate  
Used the software for: Less than 6 months

### "Good so far"

December 2, 2024

4.0

So far, so good but we are just not getting it fully implemented

Pros

ability to easily integrate both personal and business into one solution

Cons

The time we spent setting up and establishing rules was somewhat laborious

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Both price and the amount of complexity in setting up QuickBooks

Review Source

KL

KASSANDRA L.  
Owner - President  
Information Technology and Services  
Used the software for: 1-2 years

### "Quicken is great for small businesses "

June 7, 2024

5.0

I have been using quicken for years and its been easy and user friendly.

Pros

Easy to download transactions. Specialized report save fuction. Cloud sync to view on other devices.

Cons

Every once in a while it auto catorgories something worong.

Alternatives considered

[AccountsIQ](https://www.capterra.com/p/126903/accountsIQ/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Quicken

I was used to Quicken format. It had a buget feature I liked.

Review Source

ND

Nigel D.  
CSR  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Does everything it's supposed to and does it well."

January 8, 2025

5.0

We have over 40k clients that use a purse acct. for bookings with us, that's a lot to keep track of. Quicken makes that as easy as it possibly can be.

Pros

I love how user friendly it is, been using it at home for years, great at the office now too!!

Cons

Nothing really, can't complain.it suits all our needs.

Review Source

PH

PHILIP H.  
Talent  
Entertainment  
Used the software for: 2+ years

### "Quicken is a quick way to organize"

December 24, 2024

5.0

I've been using it since 2007. It's user friendly.

Pros

It's easy to use & you can categorize your expenses with relative ease.

Cons

I didn't have any major issues that I'm aware of.

Review Source

sG

shauna G.  
packager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "like the app"

January 26, 2025

3.0

user- friendly. sometimes have issues and not always available to speak with representative

Pros

What I like most is that I can sync to my bank account.

Cons

I disliked the customer support and not available 24/7

Review Source

JH

Joy H.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Quicken - A User Friendly Budgeting Tool"

October 10, 2024

4.0

Our overall experience with Quicken has been positive. It helps us keep our financial information organized in one place which makes it easier to make sure we are on track with our budget.

Pros

Quicken is very user friendly. I enjoy the ease of separating our money into the different budget categories and the convenience of being able to search for expenditures based on the category they were put in.

Cons

I have occasionally had trouble when a check is written incorrectly and needs to be reprinted. I feel that there could be an easier process for voiding and reprinting checks.

Review Source

MM

Maggie M.  
Administrative Assistant  
Financial Services  
Used the software for: Less than 6 months

### "Straightforward and Functional, but Feels Outdated"

November 8, 2024

4.0

Pros

I use Quicken for bookkeeping. One of the biggest advantages is how easy it is to copy and paste previous entries—it saves a lot of time on entering similar repetitive expenses. I also appreciate the ability to set up recurring monthly payments, bills, and expenses, which simplifies my workflow significantly. There’s also a good amount of customization options.

Cons

the software does feel a bit dated. The version we’re using looks and operates like something from the early 2000s, which can make it feel clunky compared to newer software. Despite this, I like QuickBooks overall—it’s nothing fancy, but it gets the job done in a straightforward way.

Review Source

JB

John B.  
Security Ambassador  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great budgeting tool"

November 7, 2024

4.0

used to use it for all of my personal budgeting and finances

Pros

pretty easy to use for budgeting and data

Cons

The Quicken app is very limited and at times can be very complex to use

Review Source

MC

M C.  
Funder  
Legal Services  
Used the software for: 1-2 years

### "Issues with credit card statements"

September 15, 2024

3.0

I had high expectations because it seemed easy to use and price was convenient. Until I started having issues downloading credit card statements.

Pros

Pricing was convenient for a small business.

Cons

Not easy to download credit card statements.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Better for large businesses"

November 24, 2024

4.0

Pros

Has alot of features and functionalities

Cons

The barrier to learning was high for a small business

Review Source

DP

Doug P.  
owner  
Real Estate  
Used the software for: 2+ years

### "Poor Customer service"

March 28, 2024

2.0

I have used Quicken for more than 10 years. In the past few years, the Quality of the updates has been poor and the price has gone up. Customer service has declined in Boise office. Guatemala service is better but still language problem. Do not start with Quicken Home and Business! Letter to the current \[sensitive content hidden\] of Quicken I have contacted Quicken, according to your records at least 6 times this year 2024. I have been a customer for at least a dozen years. The problem was finally resolved today 3/11/2024. It was related to files that go back in time and or the size of the file. I cannot imagine it is the size nor the date, it just does not make sense to me. However today, thanks to a person in Guatemala it was resolved after approx 2 hrs. I really am upset that after speaking with a person in Boise last week for almost 2 hrs (#10890242) I was told it was an issue with my computer. I believed him, because I had spoken with numerous to Quicken support on that issue and the renaming error issue. I have spoken with \[sensitive content hidden\] at your Boise office and they have extended my subscription for 6 mos.That is the best they can do for me! \[sensitive content hidden\], did confirm when looking at the notes I was told by the agent. That it was a problem with my computer blocking and I should take it in and get it checked. I did take it in! But going back to the issue of my time and not correct advice, I spent $175.00 to have my computer checked, I was told by your employee that was the issue. It was not, according to \[sensitive content hidden\], the correct procedure was to escalate the problem. That was not done according to the notes, case #10890242. If it would have been escalated, I would not have incurred the expense. I still would have 15 or 20 hours of my time. I have to keep Quicken to run the rental properties I own. I need the data in case I am audited. So I would have to switch to another program or continue with Quicken. I would prefer to stay as switching would require substantial time and effort for a 74 year old person. My time and for that part yours, on the support time is probably 15 hours or more. That does not include my hold time or the issue that I now have to add back all the passwords to the institutions and double check to make sure there are no issues. If you do not think that is fair, then I will have no choice but to continue with Quicken. But I will let other users know of my difficulties when they choose companies like yourself. I do hope this note will help you in the future, as far as training and obvious flaws in the computer program. I have run many companies including a number of my own. It is not the money, it is my time! I also always wanted feedback from my customers to help me improve my companies and our services. I am sure you also want that for your many companies.

Pros

Was easy now difficult especially after updates

Cons

The value has gone out the window, I think this happened when they were bought

Review Source

TS

Teresa S.  
Director of development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A great tool for any small business or nonprofit"

December 16, 2022

5.0

Quicken is great in my experience, and I would highly recommend it to anyone looking for a program that is easy to learn, user-friendly, and not cumbersome.

Pros

Quicken provides all the tools that many small businesses and most small nonprofits would need to track their expenses and to provide reporting to different departments. It's very user-friendly and easy to learn, but can get quite messed up if the data going in is not entered appropriately. Trust me on that one!The reports are simple to run, and provide all of the information that I have needed in a small nonprofit.

Cons

I really don't have complaints about Quicken for the youth and the reports that I need it for. I'm sure that a larger company would not find it appropriate but for a smaller one it is perfect because the price is right, it's easy to use, and it's easy for reporting.

Review Source

CA

Craig A.  
President  
Retail  
Used the software for: 2+ years

### "User since the 1990's"

June 6, 2023

2.0

Since late 2022 it has been horrible.

Pros

I have always liked how easy it was to learn and use Quicken. Getting started is easy.

Cons

In the last year Quicken changed their product so it only works on one computer. I have used Quicken for over a decade with OneDrive as the main storage for the database and more recently my own personal server. This made using Quicken essential for travel between my office, my home and on my laptop during travel outside the country or on family vacation.Quicken no longer allows this type of functionality and only allows you to store the main database on a local 'C' drive. Yes, you can copy and paste the database onto another computer (if you remember to do so before leaving), but then you need to re-sign into all your financial institutions. Unfortunately, the product is no longer business friendly and has rolled back to twentieth century technology when people only had one computer to use.Why programmers made this horrible decision is beyond me since almost everything has moved to cloud based programming or allows you to store and use a database from an online storage platform.

Review Source

GBT

Grant Bentley T.  
Teacher  
E-Learning  
Used the software for: Less than 6 months

### "Excellent for Blended families and small business"

February 16, 2024

4.0

My only issue getting started was 'Adding' an account. Followed every step to frustration almost cancelling subscription. Finally I phoned customer service and they were amazing! Took over screen and walked me through. Ended up being my display on the Mac, once corrected worked great!

Pros

For $80 Cdn / year this is a fantastic program for blended families with multiple sources of income and complicated expenditures that require organizing. As a lay financial planner, with a rental property and a second marriage, I have spent way too much time trying to organize the finances. What has taken me literally days to do on a spreadsheet has taken me 3 or 4 hours on Quicken. Monthly expenditures and small business management will likely take me 2 to 3 hours a month now, at most. Once you organize your Transaction Payees into Categories (a few hours the first time) you never need to do that step again! Spending charts / pie graphs are clear and 'quickly' ... you know where the money is going, almost to the moment. The program was super easy to show my wife how it works and unnecessary stressors have been eliminated.

Cons

I say almost because transactions from the bank are not simultaneously dropped into your application. Even if you update the account (refresh) it can take time for the new transactions to show up. Apparently the web app doesn't have this issue but the downloaded desk top version does. For me, no issue, but for someone who requires immediate updates it might be a problem.

Review Source

Giau N.  
Manager  
Restaurants  
Used the software for: I used a free trial

### "Excellent tool for providing tools for budgeting, tracking expenses, and creating financial reports"

January 19, 2023

5.0

Quicken is a solid personal finance software that helps us manage our finances and stay on top of our spending.

Pros

User-friendly interface: Quicken has a clean and intuitive interface that makes navigating and finding the information we need easy.Budgeting tools: Quicken includes tools for creating and tracking budgets, which help us stay on top of your finances and save money.Investment tracking: Quicken allows us to track our investments and portfolio performance, which is helpful for growing our wealth.Reports: Quicken generates various financial reports that provide valuable insights into our financial health and spending habits.Mobile app: Quicken has a mobile app that is useful for tracking expenses on the go and managing our finances.

Cons

Cost: Quicken can be expensive, especially if you are looking for advanced features such as bill payment and investment tracking.Limited bank integration: We've had difficulties connecting our bank accounts with Quicken, making it challenging to keep track of our spending and reconcile our accounts.Limited cloud support: Quicken is primarily a desktop software, and we prefer to access our financial information from multiple devices or locations.

Review Source

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