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Quicken

Reviews of Quicken

3.9 (449)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on February 2nd, 2025.
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Pros

  • Quicken has great tools to help you monitor progress towards your financial goals.

  • I like Quicken for how it's fairly easy to set things up. I prefer manual sync since I prefer creating payees on my own, but it gives me a pretty good view of my expenses and the stocks I have.

  • Overall, good value for the money and will teach you how to manage your finances and help prepare your taxes for you.

  • I was so excited to use this software. It completely ties to our financial reporting in Quicken and therefore is very appealing to use.

Cons

  • Placeholder entries make it very difficult to correct input errors. If you input income for an investment account and use the reinvest action, the investment performance report can't be used.

  • It's normally a 40-minute queue to talk to an idiot and they are so propaganda driven, that they delete any negative posts or reviews from their sites and their forum.

  • There was a lot of trouble importing transactions which is why I stopped using it. It wouldn't import automatically and I had to download from the bank and Paypal and then upload.

  • The reporting function sometimes is a little clunky and hard to apply filters. Speed of the software is somewhat sluggish, the PC i have is relatively new with quad-core processing.

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Most Recent Video User Review for Quicken

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Video Review

Can't Go Wrong with Quicken!

5.0
Posted on July 5, 2022POSTED BY:

Michael P.

OwnerMusic
Reviewer Source
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Showing Most Helpful

Showing 25 of 449 reviews

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Wes P. avatar
Wes P.
Principal Software Engineer
Computer Software, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 7, 2024

"Quicken is the Grand-Daddy of Personal Finance Tools, I can't Quit It."

Overall: I've used Quicken for such a long time, It would be difficult to switch to an alternative. I general it works for me, and I see no evidence which indicates I should check into alternatives.

Pros: It is highly evolved for tracking personal expenditures, and the performance of personal investments.

Cons: The smallest price point at which I can get it, is rather high. I wish it had more tailored pricing based upon the features you need.

KASSANDRA L.
Owner - President
Information Technology and Services, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 7, 2024

"Quicken is great for small businesses "

Overall: I have been using quicken for years and its been easy and user friendly.

Pros: Easy to download transactions. Specialized report save fuction. Cloud sync to view on other devices.

Cons: Every once in a while it auto catorgories something worong.

Alternatives Considered: AccountsIQ and QuickBooks Desktop
Reasons for Choosing Quicken: I was used to Quicken format. It had a buget feature I liked.
Jason H.
Owner
Retail, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
January 26, 2025

"Quicken is just ok"

Overall: It was ok, but wasn’t easy enough to use

Pros: Has a lot of features for the average user

Cons: Hard to integrate into the flow of my business

Jodi L.
CEO
Professional Training & Coaching, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 21, 2024

"Quicken Review"

Overall: Overall I think leveraging quicken for my accounting purposes relieves a lot of the work between myself and my bookkeeper.

Pros: The features and functionality of Quicken meet many of my business. The reporting is simple and easy to apply and access. I think managing multiple businesses is good with this system. It has more of a scaleable feature.

Cons: there are times when making entries or correcting entries that I think the steps could be simplified. I also think creating custom reports could be easier in terms of formatting them report and customzing to logo and branding

Alternatives Considered: QuickBooks Online
Reasons for Choosing Quicken: We foudn the scalability to franchise to be better with quicken
calyn H.
Owner
Real Estate, Self-employed
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
October 19, 2024

"Quicken review"

Overall: It meets most of my needs, but it seems that some features don't function.

Pros: It compared to Mint in function. And I was able to import my data.

Cons: The user interface is less appealing than Mint.

Switched From: Mint
Reasons for Switching to Quicken: Mint was discontinued by Intuit. I was not looking to change. I did some comparison shopping and chose Quicken.
Thomas C.
President
Real Estate, 1-10 employees
Used the software for: 2+ years
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: SoftwareAdvice
March 29, 2024

"Worst Software Package I know - DON'T BUY IT!"

Overall: This is the worst software and, as far as I can tell, none of their staff are interested in helping, nor are they anything other than simpletons without knowledge of their product. STAY AWAY.

Pros: relatively inexpensive as compared to other options.

Cons: DOES NOT WORK. Even when I did all it asked and upgraded - it is not able to use multiple files I provide.

Switched From: Microsoft Excel
Reasons for Switching to Quicken: It appeared Quicken would be better at generating reports and doing basic accounting.
Stephen N.
Venture Advisor
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 6, 2024

"Quicken knows more about my spending than I do!"

Overall: I have been using Quicken for Mac diligently since 1995. I use it pretty much daily. It can answer pretty much any question I have about my historical spending. I have used it to track my personal spending, the spending on my self-employed business and my employee expenses.

Pros: Quicken is my memory of pretty much everything I have spent money on since 1995. The reporting capabilities are excellent!

Cons: I wish it handled multiple currencies better (eg. Canadian and US dollars)

Deborah M.
Administrative Assistant
Non-Profit Organization Management, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
5.0
Customer Service
3.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
October 29, 2024

"Simplicity with Quicken"

Overall: Quicken has been easy to use and budget my personal and small business accounts.

Pros: Being able to edit and change my spreadsheet is unlimited. The ease and simplicity of Quicken is very inviting.

Cons: Not enough advanced features. The overall look of Quicken is outdated.

Glenn M.
President-Executive Creative Director
Broadcast Media, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 14, 2024

"Very robust and complete personal financial software"

Overall: Very positive. I have used Quicken for probably at least 20 years. Never had the desire or need to look for an alternative.

Pros: All of the investing tools plus the ability to manage all of your traditional checking and savings accounts.

Cons: Can't think of anything I would add.

Miriam A.
Admin
Accounting, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 17, 2025

"Quicken- name says it all!"

Pros: Quicken makes it easy and quick to compare billing options

Cons: Wish there was a free version or extended trial

Jodi B.
Controller
Real Estate, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 21, 2024

"Our company has been using Quicken for over 15 years and we are very satisfied,"

Overall: I use it daily and it works well! No qualms at all.

Pros: The software is efficient, easy, and works very well.

Cons: I am overall very satisfied. There is nothing I can think of that needs improvement.

KAYLA JANE M.
DIRECTOR
Wholesale, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 30, 2024

"Quicken is OK but not the end-all solution"

Overall: Quicken keeps me organized for personal use but there are always additional steps when it comes to business. I use it for two small businesses, both of which require sending the transactions and reports from Quicken to external accountants. This program is best for individual use, and managing your own transactions unrelated to owning any business.

Pros: I like the ability to organize and ease of us. I like the connectivity to other websites, accessibility from many platforms, and simply layout. Quicken is ideal for transaction management.

Cons: Quicken provides information but generating taxes, tracking capital equipment, really anything beyond the bare bones - is another investment in different software or an accountant.

Reasons for Choosing Quicken: Already familiar with it from previous job experience.
Maria C.
Attorney
Law Practice, Self-employed
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
2.0
Customer Service
2.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
September 15, 2024

"Issues with credit card statements"

Overall: I had high expectations because it seemed easy to use and price was convenient. Until I started having issues downloading credit card statements.

Pros: Pricing was convenient for a small business.

Cons: Not easy to download credit card statements.

Lisa M.
Volunteer
Non-Profit Organization Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 12, 2024

"Ease of use for a small business"

Pros: Quicken has a very user friendly platform that makes managing our accounting simple.

Cons: I can't think of anything that we do not like.

John H.
President
Non-Profit Organization Management, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 23, 2023

"Quicken - the best program for tracking expenses"

Overall: Quicken is quirky, often frustrating, but there is nothing else I know of that can track finances comprehensively.

Pros: It allows tracking of bank accounts, credit cards, and investments. No other program that I know of can do everything Quicken can.

Cons: Quicken can be frustrating. It doesn't allow pasting into Register fields and it does not conform to many Windows conventions.

Reasons for Switching to Quicken: As I recall, the publisher of the other program discontinued it.
Craig A.
President
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
2.0
Ease of Use
5.0
Customer Service
3.0
Features
1.0
Value for Money
5.0
Likelihood to Recommend
3/10
Reviewer Source
Source: SoftwareAdvice
June 6, 2023

"User since the 1990's"

Overall: Since late 2022 it has been horrible.

Pros: I have always liked how easy it was to learn and use Quicken. Getting started is easy.

Cons: In the last year Quicken changed their product so it only works on one computer. I have used Quicken for over a decade with OneDrive as the main storage for the database and more recently my own personal server. This made using Quicken essential for travel between my office, my home and on my laptop during travel outside the country or on family vacation.Quicken no longer allows this type of functionality and only allows you to store the main database on a local 'C' drive. Yes, you can copy and paste the database onto another computer (if you remember to do so before leaving), but then you need to re-sign into all your financial institutions. Unfortunately, the product is no longer business friendly and has rolled back to twentieth century technology when people only had one computer to use.Why programmers made this horrible decision is beyond me since almost everything has moved to cloud based programming or allows you to store and use a database from an online storage platform.

Verified Reviewer
Personal
Individual & Family Services, Self-employed
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
1.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
2/10
Reviewer Source
Source: GetApp
June 12, 2023

"Good software but poor customer support for Canadians"

Overall: Poor. On-going yearly subscription keeps going up significantly. Have to look for another software to replace it.

Pros: Ease of use. Easy to download data from bank sites.

Cons: Very poor customer support. Had to use US number to call and had to pay a big bill. Very poorly supported for Canadians.

Reasons for Choosing Quicken: Because I first started using it when it had just designed their first version in DOS.
Mahlon H.
Owner
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
October 18, 2023

"This is a great software for basic accounting "

Overall: We use this for accounting for our small private school. It works well but in this situation since we don't make invoices and need the features that Quickbooks offers.

Pros: It is a very basic easy to use software.

Cons: It works great for basic use but lacks many features of Quickbooks if you need them

Chad J.
GM
Building Materials, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
November 25, 2023

"Very useful"

Overall: Overall it did what was needed. Could use updates.

Pros: We have used this for years. Always a trusted program.

Cons: Not as user friendly as other products I’ve used in the past.

Joana A.
Disc jockey
Media Production, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
3.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 13, 2024

"Finance management "

Pros: It helps a lot with my budgeting in my monthly expenses

Cons: Other budget assistance and financial management are not effective

Verified Reviewer
Owner/Manager
Consumer Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 4, 2023

"Business & Rental Mgmt"

Pros: It keeps up with my rental expenses as well as my business

Cons: It takes a while to figure out but customer service is helpful

Switched From: QuickBooks Enterprise
Reasons for Switching to Quicken: expense
Sharon R.
owner
Arts and Crafts, Self-employed
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: SoftwareAdvice
March 13, 2023

"Business malpractice"

Overall: poor

Pros: Able to keep tax records weekly for my small business.

Cons: Quicken arbitrarily changed the rules after purchasing this software. I have used this software for 8 years and purchased the program in 2016. After purchasing a new computer this week, and being unable to transfer my program to it, I was told I had to now pay for a yearly subscription of $60/year. Initially, I was given the option of purchase vs subscription and chose purchase. I now am told I have to pay for subscription yearly. If I had known this at the intial purchase time, I would have chosen another software or set up my own on excell. This is poor business practice by this company and I would never recommend them to anyone. I was never notified of any changes with my initial purchase. This would be considered malpractice by most other businesses. They should honor past agreements.

Deanna C.
Managing Partner
Accounting, Self-employed
Used the software for: 2+ years
Overall Rating
1.0
Ease of Use
4.0
Features
1.0
Value for Money
2.0
Likelihood to Recommend
1/10
Reviewer Source
Source: SoftwareAdvice
February 27, 2023

"Dissatisfied user"

Overall: I wish they would get this update fixed with all the banks and investment companies

Pros: The software is great when it works but it is so rare that when I do an update, that things update easily! It is awful!

Cons: One Stop Update just doesn't work. Every single time I update I run into problems with multiple accounts and it takes FOREVER to get stuff uploaded.

Wayne P.
Treasurer
Religious Institutions, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 2, 2023

"Quicken is Easier than Quickbooks"

Overall: I am able to track my business income and expenses with ease.

Pros: The program is user friendly and can be used for home, business, or rental accounting. The program is frequently updated and current.

Cons: It is not a double entry program and items can be too easily erased and cause problems recovering when needed.

Reasons for Choosing Quicken: Ease of use.
Teresa S. avatar
Teresa S.
Director of Development
Non-Profit Organization Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 16, 2022

"A great tool for any small business or nonprofit"

Overall: Quicken is great in my experience, and I would highly recommend it to anyone looking for a program that is easy to learn, user-friendly, and not cumbersome.

Pros: Quicken provides all the tools that many small businesses and most small nonprofits would need to track their expenses and to provide reporting to different departments. It's very user-friendly and easy to learn, but can get quite messed up if the data going in is not entered appropriately. Trust me on that one!The reports are simple to run, and provide all of the information that I have needed in a small nonprofit.

Cons: I really don't have complaints about Quicken for the youth and the reports that I need it for. I'm sure that a larger company would not find it appropriate but for a smaller one it is perfect because the price is right, it's easy to use, and it's easy for reporting.

Video User Reviews for Quicken

Listen to customers review their experience with Quicken.
Can't Go Wrong with Quicken!
By Michael P.July 5, 2022
Quicken works for a smaller office or business
By Harlan E.February 19, 2021
Awesome product!!
Joe M. avatar
By Joe M.June 10, 2020