# Page 11 | Quicken Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Quicken the right Accounting solution for you? Explore 462 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151854/Quicken/reviews

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Quicken

3.9 (462)

[View alternatives](https://www.capterra.com/p/151854/Quicken/alternatives/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Quicken

## Showing most helpful reviews

Showing 251-275 of 462 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CD

Carleje D.  
accounts payable  
Accounting  
Used the software for: 1-2 years

### "Quicken"

July 29, 2021

5.0

Good

Pros

User friendly, easy to teach as well, great tracking.

Cons

the only con i have is it can be difficult when first learning it with all the aspects, but after you learn, it's fairly easy.

Review Source

ATM

Arthur Thomas M.  
Inside Sales  
Consumer Services  
Used the software for: 2+ years

### "Quicken"

February 26, 2021

5.0

My overall experience with Quicken is extremely positive as it is a very comprehensive product.

Pros

I use Quicken to tie all of my financial needs together. Quicken has an entire suite of financial products, including bookkeeping, payroll, and tax software.

Cons

There is not really anything that I do not like about this product as it has everything I need as well as being very expandable.

Reason for choosing Quicken

The main reason I chose Quicken was because of their reputation and because of the expandability of the product to grow as my business grows.

Review Source

JH

Jim H.  
not relevant  
Real Estate  
Used the software for: Less than 6 months

### "This product does not deliver as advertised"

June 6, 2017

1.0

I'll give an example downloading my 401k comes with 6 placeholders and an incorrect amount. 2 phone calls to support and over an hour time not a single person can explain why they occurred and how to resolve in order to reconcile the true amount. Another example, when setting up an asset... say something as simple as your house! It's advertised to coordinate and track your mortgage for your net worth but yet it can't calculate your mortgage. It asks you what you paid for the property legitimate question, but then when you sync with your mortgage it tells you that what you paid for your home is the actual outstanding principal in your mortgage and puts your down payment as a balloon. No way to go back and change this. I though perhaps an issue with the bank sync, but 2 more rental properties added with exact same results all different institutions

Pros

simple checking and savings accounts seem to work but then you could spend a lot less for the basic quicken

Cons

Everything I can think of..... if your looking for a product that works with your financial institutions.... this is not it. anything with even a remote amount of complexity like investments rental property mortgage details do not work. Its all wrong

Review Source

PE

Paul E.  
Partner  
Accounting  
Used the software for: 2+ years

### "Quicken is great"

April 12, 2019

5.0

I love it and will always use it.

Pros

Quicken is very easy to use. The information is very valuable for knowing your financial position.

Cons

Sometimes it does not sync with your bank.

Review Source

Kevin B.  
Public Affairs Officer  
Real Estate  
Used the software for: 2+ years

### "Great product, zero customer service"

November 6, 2018

4.0

I like it, but again, improve your customer service.

Pros

Very detailed and allows the user to input a tremendous amount of data and information.

Cons

No customer service really...that great product that is detailed is not always easy to understand. Phoning a person in India that has limited experience using the product and is reading off a script is not easy to get solutions....train your staff in the call centers in HOW TO USE your products....then they can speak from experience.

Review Source

TS

Thomas S.  
retired  
  
Used the software for: 2+ years

### "Once was great. Has turned to crap."

November 29, 2017

1.0

The data migration has been a train wreck. I back-up a file, open another, then cannot reopen the first file--the backup cannot be found. The online product has been incapable of retaining a password. Every time I have signed in, I have to create a new password. This time I tried all my old passwords. None worked. Now I am locked out of MY OWN DATA! Please somebody refer me to another product!

Pros

It used to be great.

Cons

Has turned to crap

Review Source

MJ

Mariah J.  
Real estate investor  
Real Estate  
Used the software for: 2+ years

### "Quicken"

June 9, 2022

4.0

Pros

I like that it is very cheap and easy to use.

Cons

It doesn't have as much functionality as Quickbooks and requires manual updates.

Review Source

DL

Daniel L.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Quicken is great for individuals and small businesses"

March 4, 2022

5.0

It has been great for us...very dependable

Pros

It is inexpensive, easy to use and reliability

Cons

It is a limited product if you have payroll or invoicing needs.

Review Source

CH

Cassandra H.  
Bookkeeper/Cabin Owner  
Hospitality  
Used the software for: 2+ years

### "Quicken Highly Reccommend"

August 16, 2020

5.0

Pros

Quicken is very user friendly and meets my financial bookkeeping very easy and helpful.

Cons

I cannot think of any cons with the Quicken Software.

Review Source

MS

Matthew S.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "Cost may be an issue "

March 3, 2020

5.0

Quicken works well for my business. Functionality is great, but don't want to pay monthly for a subscription that really doesn't do a lot from me.

Pros

Quicken makes a nice P&L report. My transactions are automatically downloaded from my bank so it makes data entry a breeze.

Cons

Software was much better before they went subscription based. I can still use the software but unable to automatically download my transactions from the bank unless I subscribe.

Reason for choosing Quicken

There are a number of different online options that do almost the same thing quicken does.

Review Source

MS

Myrna S.  
Retired Financial Analyst  
Executive Office  
Used the software for: 2+ years

### "Glad I am retired and don't have to use Quicken"

March 30, 2021

5.0

None

Pros

Easy to use unless you have a problem. They do not help at all

Cons

When Quicken has made the mistake they still make you do all the work

Review Source

LK

Larry K.  
Broker - Owner  
Commercial Real Estate  
Used the software for: 2+ years

### "Best low-cost manager solution"

August 8, 2017

4.0

Didn't like the forced upgrade to the latest version - some features were disabled on the old version until it was upgraded.

Pros

The price is right. Automatic download from banks is very useful. Automatic backups good for security.

Cons

Some features are somewhat awkward to use. The menus can be confusing. Naming, saving of various files is not intuitive.

Review Source

MY

Marcy Y.  
vice president; treasurer  
Real Estate  
Used the software for: 2+ years

### "Have used this for years!"

March 13, 2018

4.0

tax reporting is MUCH easier with the reports Reconciling bank accounts is very easy

Pros

customer service is excellent. Easy to use and set up Easy to work with and set up reports Works well with any type of business

Cons

One of my banks isn't supported and cannot be uploaded. This has been VERY frustrating. The bank is in the list but the "business" banking of the same bank isn't supported. Since I use business banking most, this has been difficult, as I have to enter everything manually.

Review Source

GO

Gretchen O.  
Artist owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Quicken disappeared from my computer. "

December 19, 2022

1.0

Pros

At first it was somewhat easy to use. But it kept trying to sync with an older account with my ex that I no longer used. After several months the program simply disappeared from my computer. Performed a Search with No results.

Cons

It disappeared from my computer and I even tried to download it from the website but it would not give me access even though I had my password correct.Also see answer above. After wasting a few hours on it, I give up and go do other things. This has been going on for several months. I had a hard time finding a Support number. (I hate CHAT)I finally found a number on the website and called to ask for my money back. I was past the 30 days so they blew me off. They would help fix it but I had wasted enough time on Quicken. I just said Goodbye and do not renew! Not going to waste any further time on this product.

Review Source

TC

Terre C.  
Consultant  
  
Used the software for: 2+ years

### "Great for everyday home finances"

August 21, 2018

5.0

Great product.

Pros

Download and balance by checking in minets, keep better track of credit card balances, always know what bills are due.

Cons

Have to renew and update every so often with a bunch of features I could care less about.

Review Source

MD

Matt D.  
mattd.jpm@gmail.com  
Real Estate  
Used the software for: 2+ years

### "Great product"

May 11, 2017

5.0

Great product.

Pros

Upgraded with no issues. Improved features. Great product. I would buy this product again. A must have for any landlord/property manager.

Cons

The product could use more mobile friendly features. The product is missing ability to attach pictures, have tenants direct deposit, etc. Great value though!

Review Source

JT

James T.  
Cfo  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Quicken - introduction to life accounting "

September 23, 2018

5.0

Perfect introductory software that should be taught at the high school level.

Pros

The product completes the need for household activity tracking. A favorable outcome from the utilization is the expanded awareness the user gains as relating to a source and use of funds.

Cons

The con is not related to what quicken offers, but to the next step in household activity tracking, which would be to start performing formal accounting with another software. Quicken does what it has committed to.

Review Source

BK

Brandon K.  
Instructor  
Research  
Used the software for: Less than 6 months

### "Simplify personal finances"

April 11, 2019

4.0

Overall, the software has been a fantastic upgrade compared to the DIY tracking spreadsheet I was using before. There are many features from very simple transaction entry/tracking to advanced budgeting and planning.

Pros

\-Ease of creating accounts -All accounts in one place, not spread across several bank websites -Web connect / file import features for downloading transactions from bank -Bill / income reminders and gross pay / tax tracking -Budget planning and account balance forecasting -Web connectivity for investment quotes (fund prices, etc.)

Cons

\-Investment account transaction input is a bit clunky (e.g. TFSA, Mutual Funds); could be simpler like other types of accounts -Strange behaviour when setting up bill reminders where the expense type is split between account transfer and split (payments show up as income)

Review Source

AK

April K.  
Finance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Quicken Pros and Cons"

February 15, 2018

4.0

Quicken should offer a basic version that can be used for years with out upgrades for people who do not want to pay their bills online through Quicken.

Pros

I use Quicken as a checking register, and to run reports to see my spending habits. It works great in this capacity. You can also use it to pay bills online, however, I do not use this feature, due to having to upgrade the software every year.

Cons

Quicken forces you to upgrade their software to continue using the pay bills online feature. If you do not upgrade, they cut off the bill paying feature. The Quicken program that I am using is over 5 years old, so it crashes periodically. I will probably have to upgrade this soon.

Review Source

VR

Verified Reviewer  
Physician  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "So-So Software"

December 16, 2020

3.0

Poor. I switched away from Quicken to Quickbooks.

Pros

I like the ease of inputting numbers and some of the interface

Cons

The interface is not intuitive. It has trouble keeping connections with my bank accounts and doesn't make getting simple calculations (for business) easily.

Review Source

RM

Reynae M.  
CFO  
Accounting  
Used the software for: 2+ years

### "HORRIBLE"

September 22, 2017

1.0

Stay away from Quicken

Cons

There are no other products out there! HELP Biggest issue is that nothing works consistently It is a poorly designed, Horrible product Horrible customer support, Avoid quicken at ALL costs. I would use an excel spreadsheet before I would use Quicken And they don't CARE!

Review Source

DP

Donald P.  
Broker  
Real Estate  
Used the software for: 6-12 months

### "Solid for Small Business"

February 13, 2024

5.0

Pros

Quicken is widley used, easily syncing to major banks and platforms. Big company with broad support.

Cons

Some of the syncing and getring reports can be slightly confusing.

Alternatives considered

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)

Review Source

TN

Timothy N.  
Sr. Community Impact Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Quicken - A lifesaver"

June 7, 2020

4.0

Wish it were a bit cheaper overall but very much worth the investment nonetheless.

Pros

I tend to accumulate financial accounts and Quicken is a lifesaver for helping me keep everything organized - not missing payments, tracking spending and income trends, etc. The latest updates do a better job of downloading data consistently from my accounts.

Cons

I wish they had not gone to a subscription model - the yearly renewal process is more cumbersome and expensive.

Review Source

VR

Verified Reviewer  
President and Board Member  
  
Used the software for: 6-12 months

### "Awesome product!!"

May 10, 2018

5.0

Pros

I have been a quicken user for many many years. I feel it is a great value vs quickbooks for the small business person. I can track my few properties, costs profits and billing in very simple steps

Cons

I would love more layout customization, or maybe I need a better understanding. Support is knowledge base based and sometimes that can be frustration to navigate

Review Source

VR

Verified Reviewer  
Author  
Publishing  
Used the software for: 2+ years

### "Great, simple, easy to use accounting package allowing me to easily do end of year taxes"

May 18, 2018

4.0

Pros

Easy to use Memorizes transactions Easily download transactions from banks and credit card companies Easy to print end of year report for doing taxes Easy to customize reports Easy to "FIND" transactions Great way to reconcile monthly credit card and bank statements

Cons

They changed their pricing, so now you have to pay for an annual subscription, but still worth it! Connecting with credit card banks could be a little simpler.

Review Source

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