# SoftTouch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SoftTouch Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/151859/SoftTouch-POS/pricing

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# 

 SoftTouch Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SoftTouch

## What is SoftTouch?

EMV certified. PA-DSS validated. All of our POS services work together for a seamlessly integrated solution: station POS, iPad POS, handheld POS, table management, cloud services, online ordering, table-top customer ordering, kiosk ordering, user authentication, and real-time data analytics. Thousands of restaurants, bars, nightclubs, and food service establishments have chosen SoftTouch POS. Our design approach is simple: Do it right! Discover a wealth of feature-rich components with SoftTouch.

## What is SoftTouch used for?

[Online Ordering](https://www.capterra.com/online-ordering-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for SoftTouch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.softtouchpos.com&name=SoftTouch)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SoftTouch

3.1 (9)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (9)

Ease Of Use

3.8 (711)

Value For Money

2.0 (5)

Value For Money

3.6 (664)

Customer Service

2.9 (9)

Customer Service

3.6 (686)

## SoftTouch alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (16)](https://www.capterra.com/p/2314/PrISM/reviews/)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Cash Management

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Delivery Management

Manage order deliveries until they are received by the customers

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Gift Card Management

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Inventory Management

Track and manage inventory levels to maintain proper supply

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

SoftTouch 17 features

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Manage order deliveries until they are received by the customers

Track employee schedules, availability, and performance across projects and tasks

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Tracks and processes online orders

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Generate separate bills for various meals and combos within a complete order

Distribute a bill into multiple payers according to the proportion suggested by the payers

Assign waitstaff and coordinate the table services

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Get Advice

We can help you find the software with the features you need.

Features

3.1 (9)

3.1

Based on 9 reviews

## Pricing

Value for money

2.0 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

2.0 (5)

2.0

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.9 (9)

2.9

Based on 9 reviews

## User reviews

Overall rating

3.1

Based on 9 reviews

Filter by rating

5(0)

4(5)

3(0)

2(2)

1(2)

Mentioned topic

Sorted by most recent

TA

TONY A.

Owner

Restaurants

### "No Upgrade and Help is Avalible "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 29, 2020

This Company was great at one time, now after a multi license purchase, I have to pay for everything and much more? When it comes to costumer service id little or no help (Money talks) you are on your own

Pros

Small but powerful program and very easy to use

Cons

Costumer service and no upgrades available the upgrade cost is astronomical

Reasons for choosing SoftTouch

They promised costumer service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 4, 2020

Hello Tony, thank you for leaving us a review. We believe in our products just as you do. I see in our system that you are using an out dated software version. You should speak with your dealer, Computer Visions, in regards to Upgrading to version 6, so you are operating more efficiently. We are SoftTouch POS, which is the Software company that provides licenses to dealers, such as Computer Visions. I want to make that distinction so you understand the difference between the two companies. However, there is a form that you can fill out so we can help because we do care. I just need an email to send you a link.

MS

Max S.

owner

Retail

### "FrameReady POS by SoftTouch is the best for custom framing business'"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2018

Great product for a custom framing business with superb customer service and support with any and all issues or simple questions. Has helped me organize my ordering and workflow as well as charge consistently and maximize profitability

Pros

Easy to use. Helpful and valuable to the business. Great customer service and support whenever I've needed them. Work orders and tools very helpful in particular and the ability to add photos is a great feature

Cons

Sales info can be wrong after a month has finished and you look back (initial sales clip, reports are accurate). Look for the software could be a little cleaner/ more high end as I often show the screen to my customers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 5, 2020

We value your feedback. Thank you so much for your review.

BT

Bill T.

Manager

### "SoftTouch review"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 16, 2018

Cons

Horrible company!!! all they care about is taking your money..we bought all the software from them was going to slowly change over to the software. the owner past away suddenly and they said the software was licensed in his name we had to have to re-buy everything we already had purchased. beware!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

kenny m.

owner

Dairy

### "WHY MY REVIEW ITS NOT POSTED?"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 4, 2017

I did a review on january 09/2017 on softtouch , and i did confirm my email, i can see that the review was removed, whats the reason that my review was removed ?

Pros

.............

Cons

................

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GH

Gina H.

### "Soft touch: Top of the line price without the functionality"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

December 9, 2016

I chose this software two years ago and wish I had done more research. My employees dislike it as well. Functionality, ease of use, printed tickets are difficult to read. Back office functionality is even worse!!

Pros

Customer Service is friendly and helpful but I am paying a hefty price monthly for this service.

Cons

Everything else! Difficult and time consuming to set up(they program it with a very generic menu and I had to spend hours updating. Functions like delivery zones by mikes are not customizable. Caller ID should be able to bring up customer automatically. Every feature seems to be several steps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2017

On 1/19/2017, we contacted Ms. Harris regarding her review. She indicated several issues including: unnecessary buttons on the order entry screen, replacing optional icon graphics on menu buttons, configuring delivery boundaries, and adjusting printed ticket layouts. We offered to remedy these concerns free of charge by making configuration changes in her Back Office program. She declined our offer. Ms. Harris indicated that she spent much time programming her menu in the Back Office and that she was not adequately trained. We offered to provide her with additional training free of charge. Again, she declined. We asked Ms. Harris to provide examples of which features of SoftTouch she said were difficult to use in her critical review. She declined. At SoftTouch, we take all feedback seriously and do our best to address all customer concerns.

CL

Cindy L.

Retail

### "Good features and ease of use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.5

4.5

Features

4.0

4.0

Customer Service

4.5

4.5

Likelihood to Recommend

6/10

December 28, 2014

Pros

Value and supportive customer service at a reasonable cost.

Cons

Not widely known and challenging to first introduce.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Robert D.

Retail

### "Sole Owner"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.5

4.5

Features

4.5

4.5

Customer Service

4.5

4.5

Likelihood to Recommend

9/10

December 24, 2014

Pros

I most lke the simplicity of use for those with not a lot of tech savvy or familiarity with technology.

Cons

Cannot really think of anything that I do not specifically like about the product or vendor.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

stella h.

Building Materials

### "Accountant"

2.5

Overall Rating

2.5

2.5

Ease of Use

2.5

2.5

Features

3.0

3.0

Customer Service

2.5

2.5

Likelihood to Recommend

7/10

December 24, 2014

Pros

They are a professional service and are very easy to use.

Cons

It takes long to download and is very hard for the first time user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Gwen S.

Health, Wellness and Fitness

### "Excellent, user friendly"

4.5

Overall Rating

4.5

4.5

Ease of Use

5.0

5.0

Features

4.5

4.5

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 23, 2014

Pros

Ease of operation. When having to train new employees it is straight forward.

Cons

Nothing, it has been so easy. No issues to report.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151859/SoftTouch-POS/reviews/)

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