--- title: "Akeneo Product Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Akeneo Product Cloud Software - reviews, pricing plans, popular comparisons to other PIM products and more." source_url: "https://www.capterra.com/p/151863/Akeneo-PIM/" page_type: "product" language: "en" --- # Akeneo Product Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Akeneo Product Cloud ## What is Akeneo Product Cloud? Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading global brands, manufacturers, distributors, and retailers, including Chico’s, Steelcase, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale and customize their omnichannel commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding; as well as a comprehensive app marketplace and partner network to meet business and buyer needs. ## What is Akeneo Product Cloud used for? [PIM](https://www.capterra.com/pim-software/)[Product Data Management](https://www.capterra.com/product-data-management-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $45000 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Akeneo Product Cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.akeneo.com&name=Akeneo Product Cloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Akeneo Product Cloud 4.8 (40) VS. [4.7 (99)](https://www.capterra.com/p/170183/sales-layer/reviews/) Starting Price $45000 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (40) Ease Of Use 4.7 (87) Value For Money 4.4 (34) Value For Money 4.5 (73) Customer Service 4.5 (32) Customer Service 4.8 (81) ## Akeneo Product Cloud alternatives [4.6 (290)](https://www.capterra.com/p/143730/Kontainer/reviews/) Starting price $430.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [On Page](https://www.capterra.com/p/201357/On-Page/) [4.6 (87)](https://www.capterra.com/p/201357/On-Page/reviews/) Starting price $587.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Plytix](https://www.capterra.com/p/149113/Plytix-PIM/) [4.7 (95)](https://www.capterra.com/p/149113/Plytix-PIM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [Pattern PXM](https://www.capterra.com/p/173147/Amplifi-io-Digital-Asset-Management/) [4.9 (52)](https://www.capterra.com/p/173147/Amplifi-io-Digital-Asset-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151863/Akeneo-PIM/alternatives/) ## FAQs about Akeneo Product Cloud Overview ### Which roles and teams benefit most from Akeneo Product Cloud? Akeneo Product Cloud is most used by product managers, business analysts, and ecommerce leaders who need centralized product data and faster catalog updates. Marketing, brand, and category teams use it to enrich content for channels, while IT and application managers support integrations, data governance, and workflow consistency across systems. Answer based on 40 reviews Overview ### What company size and industries is Akeneo Product Cloud built for? Akeneo Product Cloud is built mainly for small businesses at 40% and retail companies at 30%, with a clear fit for retailers or brands managing wide product ranges and large product data sets. It also serves enterprises at 32% and midsize businesses at 28%, especially in consumer goods and furniture at 8% each. Answer based on 40 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Akeneo Product Cloud? Akeneo Product Cloud offers product information management, digital asset management, and master data management for product catalogs. It also includes data quality control, metadata management, version control, and rights management, plus APIs, data import/export, and third-party integrations for multi-channel distribution, localization automation, and workflow management. Integrations ### Which third-party tools and platforms does Akeneo Product Cloud integrate with? Akeneo Product Cloud integrates with Aprimo Digital Asset Management, Fireberry, Magento GP Connect, priint:suite, and Shopware. Official catalog integrations also include Shopify, BigCommerce, Commerce Cloud, and WooCommerce. These connections span digital asset management, translation support, product document generation, and ecommerce storefront platforms. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does Akeneo Product Cloud offer? Akeneo Product Cloud provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation and videos offer self-paced reference material for teams getting started. Answer based on 3 reviews Getting Started and Support ### What customer support options does Akeneo Product Cloud offer? Akeneo Product Cloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. User feedback on support is limited, but it points to a clean interface and positive support experiences, with the product described as fast and well designed for basic PIM needs. Answer based on 2 reviews Ease of use ### How easy is Akeneo Product Cloud to use? Akeneo Product Cloud offers an intuitive interface that makes product data management easier for many teams. Ecommerce, marketing, and catalog teams often find filtering, views, and daily updates simple to learn, while more complex customization, integration setup, and change-history navigation can create a steeper learning curve for enterprise users. Answer based on 13 reviews ## Features AI summary Based on 393 PIM reviews Capterra reviewers highlight these as the top features buyers look for in PIM software: - **Data Synchronization** (**52%** of reviewers rated this feature as critical) - **Search/Filter** (**48%**) - **Catalog Management** (**45%**) Akeneo Product Cloud includes **Search/Filter** and **Catalog Management**, giving teams a practical way to organize product information and quickly find the right data across large catalogs. However, it does not offer **Data Synchronization**. Instead, it provides other important capabilities that reviewers also value, including **Content Management** (**49%**) and **Third-Party Integrations** (**43%**), helping businesses maintain consistent product content and connect data across other systems while supporting faster product updates and better catalog accuracy. Search/Filter 4.5 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Catalog Management 4.5 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Content Management 4.3 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Third-Party Integrations 4.0 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Digital Asset Management 3.8 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Manage digital assets Data Quality Control 4.1 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Establish guidelines about how much and what kind of data can be stored in the repository Akeneo Product Cloud 56 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Organize assets into folders and subfolders or tag assets based on a custom file hierarchy Collection of all assets in the system Share access to files and assets with individuals Create catalogs of products and/or services Create and manage digital catalog of products/services with their details, specifications, and price Organize and group data or items based on various criteria Integration with content management software Provides a channel for team members to share AI models, media files, communicate, and work together The ability to create unique content Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Automatically suggest related, complementary or add-on items to customers Add customized logos and colors to align with company branding Create labels for products that contain required information such as colors, sizes, dates, etc. Analyze survey results via statistical testing or crosstabs directly within the software Connect to big data sources Import and export data to and from software applications Combining data from different sources and providing a unified view Move from one database to another, or upgrade the version of database software being used Conceptual model of how data items relate to each other Establish guidelines about how much and what kind of data can be stored in the repository Partially or fully automated creation of formatted publications from unformatted data Manage digital assets Manage product specific documents in a categorized order Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Convert files to a different format Intended to be used by manufacturers Store and manage images Configure publication's layout before publishing Adapt content to display differently based on viewer location Verify, organize, manage & store enterprise data assets in a centralized repository The activity of promoting the sale of goods at retail Collect and maintain structured information that describes data or content Access the system via a mobile application Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages An online catalog of inventory that customers can view Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Compare multiple products based on their features, capabilities, pricing, etc. Capture, organize and track product-specific data and information in a centralized location Ensure that quality requirements and standards are met across production processes View and track pertinent metrics to find patterns and gain insights from data Manage and enforce usage rights and permissions for digital assets Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Attach digital tags to documents and assets for identification, search, or monitoring purposes Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (40) 4.5 Based on 40 reviews ## Pricing Value for money 4.4 (34) Free Trial Free Version Growth Package $45,000 It includes: - Data Architect Agent - Composable Products - AI-Powered Description Generation & Asset Extraction Advanced Package Contact Akeneo for quote It includes: - Collaboration Workflows - Advanced Rights Management - Multi-channel Activation Premium Package Contact Akeneo for quote It includes: - PX Insights with 1 Data Source - Tailored Interface Extensions - Success Package Value for money 4.4 (34) 4.4 Based on 34 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Shopware](https://www.capterra.com/p/145605/Shopware/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (32) 4.5 Based on 32 reviews ## User reviews Overall rating 4.8 Based on 40 reviews Filter by rating 5(30) 4(10) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TH Tobias H. Business Applications Chemicals ### "Streamlined and User-Friendly PIM Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2025 Overall, my experience with Akeneo Product Cloud has been positive. It's intuitive, streamlines product information management, and greatly improves collaboration across teams. While advanced customization can be complex, its usability and scalability make it a strong choice for growing businesses. Pros Akeneo is incredibly user-friendly, making product data management simple and efficient. Cons The least appealing aspect of Akeneo is its complexity when customizing integrations. Alternatives considered [Censhare](https://www.capterra.com/p/126537/censhare-Digital-Experience-Platform/) [Pimcore](https://www.capterra.com/p/132854/pimcore/) Reasons for choosing Akeneo Product Cloud Usability and flexibility of solution as well as solution fit. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 2, 2025 Tobias, thank you so much for taking the time to share your feedback! We truly appreciate your support and are so glad to hear about your experience with Akeneo. MD Maurice D. Comptable Accounting ### "Akeneo Product Cloud un logiciel d'e-commerce " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 29, 2023 Pros C'est un logiciel facile à prendre et à utiliser , dont son utilisation assure le développement d'e-commerce. Cons Je ne rencontre de difficulté au cours de l'utilisation de ce logiciel , de plus il très préférable pour les entreprises dans le domaine d'e-commerce. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User PRODUCT MANAGER Furniture ### "Akeneo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 16, 2023 Pros When you have a lot of data is really important to have a UI and UX that makes you accomplish your objectives. Cons Sometimes the product label seems to be complicated Switched from [Ready Pro](https://www.capterra.com/p/126791/Ready-Pro/) Integration with Magento Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GT Garreth T. Merchandise Support Manager Retail ### "Excellent PIM Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 16, 2023 We've been very happy with the solution. Pros The product completeness and data quality features make it really easy to manage data quality per channel. The ease of use of the platform for unique views & filters makes it easy to identify and fix products that have data issues. Cons Workflows could use some work from an enterprise perspective. Alternatives considered [Product 360](https://www.capterra.com/p/152186/Product-360/) [inriver PIM](https://www.capterra.com/p/151868/inRiver-PIM/) Reasons for choosing Akeneo Product Cloud Akeneo suited our use case the best. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 17, 2023 Garreth, Thank you for your review. So great to hear about your ease of use from the platform. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager PG Patricia G. IT Master Data Retail ### "PIM project" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 15, 2023 Still learning new processing and creation of data Pros Accessibility, visualization and effectiveness. Cons When executing reports are not accurate on the desired fields Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 17, 2023 Patricia, Thank you for your review. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager FH Forrest H. eCommerce Operations Coordinator Retail ### "Title of my Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 15, 2023 Pros Drag & Drop features as well as the ease of mass imports & exports for product information. We migrated from an outdated PIM where everything was inputted manually so this program has greatly sped up our internal processes. Cons Our integration didn't go all that well, so our product families were never set up correctly which caused a lot of issues with our website. That is more of an internal problem though. Be sure you find the correct external agency if you do not have the internal capabilities. We're paying for it dearly. Switched from [AbleCommerce](https://www.capterra.com/p/87413/AbleCommerce/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 17, 2023 Forrest, Thank you for your review. So great to hear about your migration to Akeneo. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager AN Anonymous User Digital Projects Manager Mechanical or Industrial Engineering ### "Great fit for our needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 15, 2023 PIM as a source of truth with one/global space to store, update product information is what we were looking for. Managing product data is much easier and product information updates can be done much quicker thanks to linked channels. Pros Capacity to link to ERP, internal software. To host product information in organized way with insights to data quality score. Workflows and approval process based on role & permission set. Cons Changing/editing attributes after they have been created is kind of headache. As well "reference entity like" feature for set of attributes would make our jobs easier. Alternatives considered [Pimcore](https://www.capterra.com/p/132854/pimcore/) [inriver PIM](https://www.capterra.com/p/151868/inRiver-PIM/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TT Trenton T. Product Manager Mechanical or Industrial Engineering ### "Fantastic PIM software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 14, 2023 We were looking for a platform to manage product data and syndicate it to downstream applications. This data goes to our eCommerce site, our customers' eCommerce sites, a new automation platform, and internal data analytics tools. We're very happy and would recommend Akeneo to anyone who asked. Pros Akeneo is incredibly easy to use. Structuring our data and managing improvements to it has great improved our internal product data practices. Syndication is also a piece of cake with customizable export profiles and scheduling. Uploads into the system are also very straight forward. Cons My biggest complaint is that we used an implementation partner; after going through the setup of our environment, it seemed to me that we could handle 90% of the tasks ourselves. This is a testament to how easy to use it is. Our integration with our DAM, Aprimo, was also challenging because it was the first integration between these two systems. Alternatives considered [Salsify](https://www.capterra.com/p/147254/Salsify/) [Catsy](https://www.capterra.com/p/7464/Catsy/) [STEP](https://www.capterra.com/p/113433/STEP/) [Pimcore](https://www.capterra.com/p/132854/pimcore/) Reasons for choosing Akeneo Product Cloud Ease of use, primarily. Cost was less of a concern. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 15, 2023 Hello Trent, Thank you for your review! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager Sabrina C. Business Process Owner Accounting ### "Akeneo, the Hercules to our product issues Hydra " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 14, 2023 Pros The fit for purpose towards the required PIM, commercial and syndication capabilities we need to have. The fit for purpose towards target data model (product and equipment) architecture, edge cases, current PIM gaps & limitations. Akeneo is bringing all kind of out of the box capabilities, to ensure we have a fast to market approach with good and mature enough embedded product related MDM capabilities. The flexibility and scalability towards our roadmap and future vision. Akeneo was able to leverage & showcase the interaction in a very efficient matter and brought in multiple references that have exceeded our expectations showing a proven track record that meet our complex data model and or related business / commerce transformations. Cons No MDM capabilities, DAM capabilities were poor however since we are going for an integrated DAM solution, this is not an issue for us. Switched from [MediaBeacon](https://www.capterra.com/p/60789/MediaBeacon/) Reasons for choosing Akeneo Product Cloud See above Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 15, 2023 Hello Sabrina, Thank you for your review! So great to hear how Akeneo is you Hercules. Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager DF Daniel F. Product Manager Furniture ### "A game changer for your products" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2023 We historically managed product data from our ERP. This resulted in weak structures and complex processes who played well at older company stages, but did not at current scale. PIM adoption has been not just another third-party component on our platform, but the opportunity to unload the ERP from responsibilities that never had to be there, as well to sanitize a degraded product data. Pros Helped us on establishing a healthy product data with the proposed concepts and structures. The product enrichment process turned into a more friendly and meaningful task, valuating the work of involved people. The offered support is freaking excellent, we got the answers needed during adoption in a very reasonable time, with a very comprehensive language. Cons The assets management and translation processes offered out of the box did not cover our current range of necessities, so we opted for integration other tools to complete them all. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 15, 2023 Daniel, Thank you for your review. So great to hear how Akeneo has been such a game changer! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager [View all Reviews](https://www.capterra.com/p/151863/Akeneo-PIM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [On Page vs Akeneo Product Cloud](https://www.capterra.com/compare/151863-201357/Akeneo-PIM-vs-On-Page) [Sales Layer vs Akeneo Product Cloud](https://www.capterra.com/compare/151863-170183/Akeneo-PIM-vs-sales-layer)