Smartling

Smartling


3.5 / 5
3 reviews

Who Uses This Software?

SMB to Enterprise


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Smartling
  • www.smartling.com
  • Founded 2009
  • United States

About Smartling

Smartling's Translation Management Platform helps global businesses transform the way their content is created and consumed around the world.


Smartling Features

  • Billing & Invoicing
  • Collaboration
  • CRM
  • For Software
  • For Websites
  • Localization Automation
  • Machine Translation
  • Marketing Management
  • Order Management
  • Permission Management
  • Project Tracking
  • Quality Control
  • Quotes / Estimates
  • Resource Management
  • Terminology Management
  • Translation Analytics
  • Translator Database
  • Version Control
  • Workflow Management

Smartling Reviews Recently Reviewed!


Capterra loader

Average CAT tool with many issues

Dec 19, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Smartling is quite easy to use, not very difficult to master.

Cons: Very few advanced features, too slow to my liking...

Overall: Smartling is an average CAT tool. It does what it needs to do, but it does not have enough advanced features. You (as a translator) are not in control of the files nor TMs, but that is OK. My biggest concern is that it is very slow in comparison to other (mainly non-cloud) tools. I know that this is the price you pay for being always online, but we don't want/need to be always online. My internet connection is good and still it lags sometimes. Working with TM is also not very user friendly, searching in TM is slow and search algorithm is not perfect.

This CAT tool has a potential, but it needs to employ more features, allow the users to work offline, and give them better control of the files and TMs (not only to admins - who are often clients).

If you are looking for something easy, you might give it a try.

I've had a great experience with Smartling and their customer service.

Jun 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: I like that we're able to upload all of our content with ease and pull the strings we need to authorize for translation. Overall ease of use.

Cons: We wish it was less expensive. The price is pretty hefty and I know we'd prefer if it wasn't so high.

A kind of "meh" CAT tool. Very easy to use. New features are constanly being added.

Jan 17, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: First of all, I have only used Smartling for a handful of projects at the request of a couple of clients.

The software is extremely intuitive and easy to use, so if you are an absolute beginner Smartling might be a good starting point, rather than full-blown CAT tools such as SDL Trados or MemoQ.

Even though it is still a bit rudimentary at the moment, new features are constantly being added. The developers are in touch with translators and keep in touch through a newsletter.

Cons: I find Smartling lacking important features for a professional translator, so you might want to wait until new features are added. For instance, the first time I used it didn't highlight spelling mistakes, but this functionality has now been added (among others, such as a multi-string editor).

The tag-handling functionality has also been improved.

Overall: Good for beginners. Very intuitive and easy to use.