3.5 / 5
2 reviews

Who Uses This Software?

SMB to Enterprise

Average Ratings

2 Reviews

  • 3.5 / 5

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Smartling
  • Founded 2009
  • United States

About Smartling

Smartling's Translation Management Platform helps global businesses transform the way their content is created and consumed around the world.

Smartling Features

  • Billing & Invoicing
  • Collaboration
  • CRM
  • For Software
  • For Websites
  • Localization Automation
  • Machine Translation
  • Marketing Management
  • Order Management
  • Permission Management
  • Project Tracking
  • Quality Control
  • Quotes / Estimates
  • Resource Management
  • Terminology Management
  • Translation Analytics
  • Translator Database
  • Version Control
  • Workflow Management

Smartling Reviews Recently Reviewed!

I've had a great experience with Smartling and their customer service.

Jun 05, 2018

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: I like that we're able to upload all of our content with ease and pull the strings we need to authorize for translation. Overall ease of use.

Cons: We wish it was less expensive. The price is pretty hefty and I know we'd prefer if it wasn't so high.

A kind of "meh" CAT tool. Very easy to use. New features are constanly being added.

Jan 17, 2018

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not

Pros: First of all, I have only used Smartling for a handful of projects at the request of a couple of clients.

The software is extremely intuitive and easy to use, so if you are an absolute beginner Smartling might be a good starting point, rather than full-blown CAT tools such as SDL Trados or MemoQ.

Even though it is still a bit rudimentary at the moment, new features are constantly being added. The developers are in touch with translators and keep in touch through a newsletter.

Cons: I find Smartling lacking important features for a professional translator, so you might want to wait until new features are added. For instance, the first time I used it didn't highlight spelling mistakes, but this functionality has now been added (among others, such as a multi-string editor).

The tag-handling functionality has also been improved.

Overall: Good for beginners. Very intuitive and easy to use.