Memsource Cloud Ratings

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

About Memsource Cloud

Memsource is the translation management system for global companies wanting to improve localization efficiency. 400+ languages, 50+ file types, 25+ MT engines, REST API, and patented AI make Memsource the TMS used by many of the worlds leading brands to reduce costs, automate workflows, and optimize the entire translation process. Learn more about Memsource Cloud

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Showing 11 of 11 reviews

Showing Most Helpful

Showing 11 of 11 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
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Frantisek V.
Freelance Translator
Translation and Localization, Self-employed
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
December 19, 2018

“Easy to use cloud CAT tool”

OverallIt is very refreshing that Memsource is not trying to persuade you that it is a revolutionary tool. Instead, it is rather accomplished CAT tool using some of the best features translators and companies might need for their work. However, cloud only solution has its cons - you can't be online all the time, sometimes you might have internet issues, sometimes they might have server issues... Nowadays the project turnarounds are very short - you have to deliver very quickly and if your only chance to deliver a project is using the third-party cloud tool (i.e. something you cannot control), you can get in trouble very easily... On the other hand, if all goes well, it is very swift, and you can work well, but my biggest concern was searching in the TM, it doesn't work well, and I guess it has something to do with their search algorithm. Also, many translators (me included) do not use mouse when working, i.e. shortcuts have to be intuitive, similar to other CAT tools and you must be able to work without having to use your mouse... And it is not always possible with Memsource.
ProsMemsource is very easy to use and quite swift
ConsNot enough features, cloud - with all its cons (and pros), terrible TM search
Reviewer Source 
Source: Capterra
December 19, 2018
Avatar Image
Dmitry K.
Founder
Translation and Localization, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
July 16, 2019

“Great CAT tool that can be improved”

OverallI use Memsource with many of my agency clients. It's a simple solution that works great for small and medium sized translation and localization projects.
ProsEase of use is by far the biggest benefit of Memsource compared with other tools. It's not overloaded with unnecessary features and makes my job quite straightforward.
ConsThey really need to focus on collaborative features as we often work in a team with other translators and we have to see comments left by other people to avoid asking same questions to our project managers or clients. Would be great to see a commenting feature that would allow all project participants see each other comments on each particular string.

Vendor Response

By Memsource on July 18, 2019
Hello Dmitry, thanks for your review! We really appreciate the feedback I have passed your product suggestions to the corresponding team. Filip
Reviewer Source 
Source: Capterra
July 16, 2019
Verified Reviewer
Translation and Localization, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 26, 2019

“Best translation tool out there!”

OverallMemsource and its capabilities have allowed our company to offer better service to our clients at better prices, and made my life as a project manager a lot easier! The automation of some of the steps required for translation projects has made work smoother and more enjoyable.
ProsWhat is there not to love about Memsource? Easily the best CAT and project management tool I've used so far. The entire project workflow is so so so easy and smooth for myself as a project manager, and linguists as well. There are very seldom any weird bugs or glitches (unlike Trados which seems to constantly have problems) and it is VERY user friendly and intuitive!
ConsThere's nothing I don't like about Memsource.

Vendor Response

By Memsource on March 28, 2019
Thank you for your very kind review! :)
Reviewer Source 
Source: Capterra
March 26, 2019
Verified Reviewer
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 25, 2018

“Impressive cloud-based C.A.T. tool”

Overallmemsource allows us to manage easily huge multilingual projects while working in a user-friendly and clear environment.
ProsI truly appreciate the balance between power and simplicity. Memsource offers all the pro features a translator requires in a distraction-free environment, so that one can concentrate on the text to be translated. Besides the Web Editor, the project management module is pretty straightforward.
ConsI wish memsource would also be a full-fledged TMS and I also hope that they will improve the companion mobile app.
Reviewer Source 
Source: Capterra
May 25, 2018
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Oksana K.
Freelance translator and copywriter, marketing consultation
Translation and Localization, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
December 8, 2018

“Very fast and convenient for freelance translation needs, but lacking some important formats support”

OverallA nice CAT-tool for a freelance translator, but lacking some important file types support and no option to create accounts for your clients.
ProsWorks really fast - faster than all the other web CATs. Convenient hot keys for adding glossary terms and so on. Displays progress in words - very important. Nice and user-friendly interface in general.
ConsTXML files are not supported - the most important thing that prevents me from using this CAT as my primary CAT. Has no option to create accounts for my clients inside my agency/freelance account. Paid version is pretty expensive.

Vendor Response

By Memsource on December 10, 2018
Dear Oksana, thank you for your review! It is possible to create accounts for other users within your license from the ¿20 Team Start edition up.
Reviewer Source 
Source: Capterra
December 8, 2018
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Noel G.
Project Manager
Translation and Localization, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 23, 2019

“Great solution for online translation”

ProsA huge fan of Memsource. It's easy to operate and is a great online software for translation and localization. Vendors can log in using any browser and do not need to purchase any software themselves. Running an analysis is quick and easy. Whether you're familiar with other CAT tools or not, Memsource is easy to learn and navigate.
ConsIt would be nice to have a portal that allows in-context reviews.

Vendor Response

By Memsource on April 26, 2019
Thanks a lot for your review, Noel! We really appreciate it.
Reviewer Source 
Source: Capterra
April 23, 2019
Avatar Image
Kerim K.
Freelance Translator
Translation and Localization, Self-employed
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 3, 2018

“Best Way to do Translation jobs Online”

OverallWith memsource I can reach my translate jobs anywhere with internet connection also I can easily manage my big translation projects with this software.
ProsIt is great for big translation projects since project manager can review all jobs from memsource hub. Also for translators it is very simple and basic to use and understand. What I like most about this software is ability to translate online through their web software.
ConsMachine translation is not as good as google translate I think they should add more machine translation options. Also it is not very compatible with pdf files. In addition their web software not working smoothly on little old computers or laptops.
Reviewer Source 
Source: Capterra
August 3, 2018
Verified Reviewer
Translation and Localization, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 28, 2018

“More than just a translation tool”

ProsMemsource is a multi environment platform. It has translation, project management and invoicing capabilities - all in one place! Provides full control over projects due to the real time reports.
ConsFrankly - nothing negative to say to this point, I've only had positive experience!
Reviewer Source 
Source: Capterra
August 28, 2018
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Djirabou Arnaud A.
French Translator/Proofreader
Translation and Localization, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 19, 2018

“Reliable online CAT Tool!”

ProsTwo main features ! First the fact that you can actually see the part of the file you are working on and the fact that you can work offline then update the project online !!! Unique and Amazing !!!
ConsSometimes uploading the project after working offline is challenging.
Reviewer Source 
Source: Capterra
September 19, 2018
Verified Reviewer
Translation and Localization, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 18, 2019

“Very easy to use”

OverallI mainly used this as a PM, and it was easy to mange projects, translators, glossaries, TMs, etc.
ProsIt has many features but not so complicated as SDL Studio. It is could-based, so you can log in from any pcs with your account.
ConsIf the price can go down a little, that would be good.

Vendor Response

By Memsource on February 25, 2019
Thank you for your kind review! We really appreciate it.
Reviewer Source 
Source: Capterra
February 18, 2019
Victoria L.
Graduate Teaching Assistant
Education Management, 10,001+ employees
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 18, 2018

“Memsource Cloud is a helpful tool for new or experienced translators”

OverallI have used this platform for projects in a translation class and I thoroughly enjoyed it. I hope to be able to use it in the future for freelance translation projects.
ProsI like how this software breaks down your document to be translated piece by piece, promoting accuracy as one can look over small details when looking at the entire document at once.
ConsYou need to enter a couple documents to build up your translation memory library first or it cannot help you that much with translations.

Vendor Response

By Memsource on November 19, 2018
Thank you very much for your review, Victoria! Filip from Memsource
Reviewer Source 
Source: Capterra
November 18, 2018