Wordbee Ratings

Overall
3.9/5
Ease of Use
3.8/5
Customer Service
3.8/5

About Wordbee

Wordbee is a cloud based, collaborative translation management system with integrated CAT tool. Focused on translation project automation, you can improve quality, better time-to-market, save money, cut costs, streamline processes, and improve margins with Wordbee. Learn more about Wordbee

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Showing 16 of 16 reviews

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Showing 16 of 16 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
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James W.
Senior Localization Manager
11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 11, 2018

“Translation process & workflow are well designed in a solution that is fast, robust and that works!”

ProsComprehensive online translation memory and translation management system that works on every platform and with every browser eliminating the need for installing software, shipping dongles or requiring specialized hardware to operate. This eliminates much overhead and enables recruiting translators pretty much all over the world where an internet connection can be established. All translation assets and instructions can be shared online without the need to email or download files, TMs, glossaries, knowledge bases... It does address most benefits listed on our requirement list.
ConsPricey! Expect you to pay for a full year in advance or charge a ridiculous markup (20+% VAR) for quarterly payments! The solution can be semi-customized but some functions are not configurable requiring relying on their internal technical staff which can also be very pricey. Legacy TMs although can be imported will not generate similar fuzzy matches due to limited TM configuration abilities and internal tag differences making it very hard to transition legacy TMs for ongoing updates. We also have not seen any major improvements in the software features set since our subscription 4 years ago.
Reviewer Source 
Source: Capterra
March 11, 2018
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Andrew J.
Manager, Global Communications
Semiconductors, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 2, 2018

“Wordbee is a fully integrated web-based TMS, based on simple, linguistically sound design principles”

Pros* All functions work and talk to each other * WB team understands both language issues and language business issues, and responds logically to them * Easy integration with other systems (open API and so on) * Language, business, and management components are fully synched, integrated--and the linguistic components in particular are all-in-one * Very easy to use and learn to use * The user forum Wordbee supports (in addition to the tech support area) is a very valuable platform, and shows Wordbee is committed to the community *
Cons* Term handling (term identification during translation, term development functions) is the weakest point * Innovations are sometimes not reported in a way that users know them quickly * WB responds in our time zone but it means waking them up in their time zone
Reviewer Source 
Source: Capterra
March 2, 2018
Ashlyn C.
Project Manager
Translation and Localization, 201-500 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 7, 2018

“the concept of the platform is good but more user-friendly features need to be developed”

OverallConsistency and quality on translation. Efficiency and lower cost in the long run.
Pros- Saving TM - MT+PE - Converting uneditable file format to editable format - Getting word count from uneditable file quickly - Submitting more than one files in one job - Submitting large files
Cons- the downloading of the translated files is not user-friendly in which an user needs to login to the platform and locate the download page Suggestion: it is much appreciated if a feature can be developed in which the translated file can be returned as an attachment of an email or a link inside an email for the user to download - not user-friendly in a way that an administrator needs to click on so many pages to make one change to a project - to try a new function or setting, an administrator needs to set it for a real job task. If a preview option can be added to some setting, it would be convenient.
Reviewer Source 
Source: Capterra
March 7, 2018
Verified Reviewer
Computer Software, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 1, 2018

“TMS for localization team”

ProsWe needed a TMS system to keep and utilize all our translation memories, and to automate the processing of resource files (some which are special to our company). It's easy to create import filters for your own resource files and process them. Translation memories can be in project memories that can then be moved into a larger translation memory after the project is completed.
ConsNot the easiest to navigate through (number of clicks). A lot of energy has been spent on the CAT tools, which are nice - but as a buyer of localization services, we don't use them, except for validation or small corrections. To connect to a CMS system, you will need their Beebox addon. Their support can take a long time to respond.
Reviewer Source 
Source: Capterra
March 1, 2018
Ainhoa Z.
Tanslation Manager
Environmental Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 2, 2018

“Good overall experience, just some little bugs from time to time, but the customer support is great.”

OverallEasier management of projects (mainly translation memories and sending out and receiving the files)
ProsIt is great for project managers. It makes our life much easier. The customer support is great, you get answers really quickly.
ConsFrom the translator's point of view it is not the best tool, but they can work with other softwares and then upload the files. Sometimes the platform is quite slow.
Reviewer Source 
Source: Capterra
March 2, 2018
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Andy S.
Translations Coordinator
Hospital & Health Care, Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 1, 2018

“Great integrated, web-based translation management system and CAT tool - but not best TMS or CAT”

OverallQuicker translation process. Reduced manual labor through automation. Increased consistency.
ProsIntegration. Love that it's a TMS and CAT tool all-in-one. Great value. Integration with other tools and API make it even more powerful. Automation has significantly reduced manual labor in the translation process.
ConsLack of consistency across different areas of Wordbee. CAT tool can't compete with standalone tools. Distinction between Standard Projects and CoDyT Projects is confusing and limits automation capabilities.
Reviewer Source 
Source: Capterra
March 1, 2018
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Rui M.
Director of Localisation and Translation Technology
1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 8, 2018

“It's been a good experience. The software does the job and Wordbee's AM team is great and supportive”

ProsEasy to use and by external and internal stakeholders. It covers much of the usual functionality you'd get from you typical client desktop CAT tool
ConsAccurate reporting can be tricky. It also lacks setting standard user preferences for for new users
Reviewer Source 
Source: Capterra
March 8, 2018
Verified Reviewer
51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 5, 2018

“Good relationship, probably the best tool available for the job”

ProsWeb-application with an easy to navigate interface reduces training and deployment headaches. Licensing is also very flexible.
ConsThere are performance ceilings on very big datasets which can't really be mitigated. Lots of features that we don't need.
Reviewer Source 
Source: Capterra
March 5, 2018
Nick K.
Localization manager
Animation, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
February 11, 2017

“A good system”

OverallHave used wordbee Translator (tms)and wordbee beebox (API connector) for quite a while and we are satisfied.
ProsNo downtime Easy start start with Has a tms & cat tool included. Many project management features
ConsTicketing system at customer support can be slow.
Source: Capterra
February 11, 2017
Verified Reviewer
51-200 employees
Used the software for: 6-12 months
Overall Rating
2/5
Ease of Use
2/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
March 4, 2018

“Wordbee has good elements, but they are drowned by sub-par overall quality of the system.”

OverallIt's a TMS. There is no perfect TMS. Instead you choose the one closest to your business goals and work around its deficiencies.
ProsOffice and multi-lingual Excel filters are the best I've seen on the market. And I worked with SDL Worldserver, SDL TMS, XTM, Across, Smartling and Transifex. Also the ease in creating custom client portals is superb. There is a lot of hidden power in that feature. It has all the other bells an whistles you would expect of a mature TMS product.
ConsThe UI is bad. They should hire some professional UI designer and redo everything focusing on usability. There are way to many clicks to do stuff or get stuff; the buttons are all over the place and require to much mouse movement to get between them. The translation automation is severely lacking. Wordbee is called a TMS, but feels like a online CAT tool with half-cooked automation strapped on top of it. I mean come on the default translation project has everything manual. You have to click (a lot) to get analysis, jobs, TM update, etc. Nobody got time for this anymore in XXI century. The overall feeling is that Wordbee is very complicated, but not very complex.
Reviewer Source 
Source: Capterra
March 4, 2018
James C.
Polyglot Profesional
Translation and Localization, Self-employed
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
June 15, 2019

“Wordbee Translation Manager”

ProsThis is an overall translation management tool which takes care of all your translation needs and makes you get rid of all your older translation add ons. The instructions are all explicitly explained and there is not need to download and use any additional applications. Translators and translations can then be sought out from anywhere in the world.
ConsThere are some minor or problems with configurations, it costs too much, and there haven't been any improvements or refinements in the last few years, but still an overall good product.
Reviewer Source 
Source: Capterra
June 15, 2019
Benito M.
Translator / teacher
Translation and Localization, Self-employed
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 12, 2018

“A powerful tool that every translator needs to know.”

OverallUsing this tool reduces significantly the time-consuming process of translation. Consistency is easily achieved due to its powerful translation memory system.
ProsA robust translation memory system which helps to achieve consistency. Easy to use. The time-consuming process of translating is significantly reduced.
ConsIt may get a little slow sometimes. In comparison to other CAT tools this one is a little expensive.
Reviewer Source 
Source: Capterra
June 12, 2018
Verified Reviewer
Financial Services, Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
November 10, 2017

“Seems reasonably simplistic”

ProsI signed up for the free trial to use wordbee to see what it's about. It reminds me a lot of other cat tools I have used in the past. It seems simplistic to use and the ease of using it may come in handy for project managers I come across. I like the Unity at creates in helping people across the globe Translate everything for their business. Overall pretty satisfied with the free trial.
ConsThe cost may be a bit High but I'm sure at the moment to really judge it. Will be looking more into it to see it compared to other cat tools.
Reviewer Source 
Source: Capterra
November 10, 2017
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Robbert W.
Project Manager Cloud migration
51-200 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
1/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
March 9, 2018

“not a user, but technical support to users”

Overallknowledge about translatoin software
Prosweb-based
Conssometimes slow inconsistent interface long cycle in testing new configurations inconsistent configuration options for different file types fuzzy difference between standard and Cody
Reviewer Source 
Source: Capterra
March 9, 2018
Michiel K.
Text Content Creator
Media Production, Self-employed
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 15, 2019

“Very user friendly and fully featured translation tool”

Pros- Easy web based solution, no installing necessary - Integrated translation tool, useful for those moments where you blank out - Great translation manager, for easy references to earlier volumes of text belonging to the same project
Cons- Web based solution also means that the tool can be slow, or inaccessible, when you have connection issues
Reviewer Source 
Source: Capterra
March 15, 2019
Vivien C.
Senior Project Manager
Translation and Localization, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 7, 2018

“Daily user as administrator, good alternative to software that needs downloading”

ProsOnline interface makes it much easier for different users from everywhere to build up and benefit from the TM without downloading it
ConsIt takes quite a lot of steps to set up one workflow, like when you set up a Client or a supplier, there are a lot to fill in
Reviewer Source 
Source: Capterra
March 7, 2018