--- title: "OrderUp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OrderUp Software - reviews, pricing plans, popular comparisons to other Kiosk products and more." source_url: "https://www.capterra.com/p/151885/Retail-POS/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # OrderUp Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OrderUp ## What is OrderUp? The OrderUp Self-Order Kiosk app is designed to increase ticket size by at least 20% at table and counter service restaurants. The modern design allows customers to view your menu, place orders, and pay, without any wait time. The SalesVu team will help you configure your kiosks and make your menu even more irresistible by adding enticing photos and tempt customers with up-selling and cross-selling prompts that encourage them to spend more. ## What is OrderUp used for? [Kiosk](https://www.capterra.com/kiosk-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OrderUp?[Manage this product listing](https://www.g2.com/products/salesvu-orderup/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OrderUp 4.5 (10) VS. [4.8 (4,593)](https://www.capterra.com/p/173450/OptiSigns/reviews/) Starting Price $15 Per Feature, Per Month Starting Price $10 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.7 (4,593) Value For Money 4.0 (8) Value For Money 4.7 (3,928) Customer Service 4.6 (7) Customer Service 4.7 (3,394) ## OrderUp alternatives [4.6 (937)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (48)](https://www.capterra.com/p/180690/Esper/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [KioskBuddy](https://www.capterra.com/p/267705/KioskBuddy/) [4.8 (43)](https://www.capterra.com/p/267705/KioskBuddy/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267705/KioskBuddy/) [SiteKiosk](https://www.capterra.com/p/120108/SiteKiosk/) [4.7 (25)](https://www.capterra.com/p/120108/SiteKiosk/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120108/SiteKiosk/) ## FAQs about OrderUp Overview ### Which roles and teams benefit most from OrderUp? OrderUp is most used by business owners and accounting teams that need to manage orders, track transactions, and support day-to-day financial administration. Coordinators and assistants use it to organize purchasing and operational requests, while strategy, digital trading, and research staff can monitor order activity and maintain accurate records for planning and analysis. Answer based on 10 reviews Overview ### What company size and specific industries is OrderUp built for? OrderUp is designed for small businesses, especially small retailers, food trucks, restaurants, and salons. It suits companies that need a kiosk-based system to accept payments, manage orders, receive notifications, and assign table numbers in customer-facing settings. Features and Usability ### What are the key features of OrderUp? OrderUp offers order management, order tracking, online ordering, and delivery management for sales workflows. It also includes point of sale (POS), payment processing, credit card processing, and electronic payments, plus inventory management, reporting/analytics, barcode/ticket scanning, access controls/permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does OrderUp integrate with? OrderUp integrates with 2 third-party platforms: SalesVu and Square Point of Sale. These catalog integrations connect OrderUp to point-of-sale systems for order and sales data handling. Getting Started and Support ### What training and onboarding options does OrderUp offer? OrderUp provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer scheduled group instruction, documentation gives written reference material, and videos provide self-paced learning. Getting Started and Support ### What customer support options does OrderUp offer? OrderUp provides email/help desk support, a FAQ/forum, a knowledge base, phone support, and 24/7 live rep access. No reviewer feedback about support experience is available here, so support quality, response times, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 1,992 Kiosk reviews Capterra data shows that buyers of Restaurant POS systems rank the following features as their top priorities: - **Order Entry** (**51%** of reviewers rated this feature as critical) - **Sales Reports** (**47%**) - **Payment Processing** (**55%**) OrderUp supports **Sales Reports** and **Payment Processing**, giving restaurants the tools to track performance and handle transactions efficiently. However, it does not include **Order Entry**. Instead, it offers other highly rated capabilities, including **Reporting/Analytics** (**44%**), **Order Management** (**44%**), and **Online Ordering** (**43%**). These features help businesses monitor sales trends, keep orders organized across channels, and accept digital orders, allowing teams to improve visibility and manage day-to-day operations more effectively. Mobile Access 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions Define levels of authorization for access to specific files or systems Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Custom Development Development of custom software, web apps, mobile apps, etc. Customizable User Interface Design, modify, and organize how content is displayed on a system interface Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency OrderUp 14 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Custom Development: Development of custom software, web apps, mobile apps, etc. - Customizable User Interface: Design, modify, and organize how content is displayed on a system interface - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Payment Processing: Accept, record, and reconcile financial transactions - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system - Virtual Keyboard: On-screen keyboard that can be used without the need for physical keys/keyboard --- Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.0 (8) Free Trial Basic $15.00 Per Feature,Per Month Value for money 4.0 (8) 4.0 Based on 8 reviews ## Integrations [ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ SalesVu](https://www.capterra.com/p/209894/SalesVu-Cloud/) ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(6) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KM KALA MALLIK M. graduate research assistant Farming ### "my favorite online app " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2021 the best app I have ever used so far, It is worth please give it a try you won't feel bad at all. Pros easy to access and hassle-free, we can order what we want. It's very simple to get it done. Cons there is nothing least about this app, I have used the mobile app, and it's very smooth and hassle-free. no bug issues at all and it's very simple to order online. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Ryan H. Owner Restaurants ### "Salesvu" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 20, 2021 I almost decided to cancel it because it was too buggy when we just signed up. But technical support was able to work with square to resolve most of them. It is much better now, working as expected. Pros Customer support is good. Software itself is just average and too many restrictions. Started with many bugs but technical support was helpful to resolve these issues gradually. It is a good choice consider the fee you paying. Cons Able to handle order and payment without direct contact with the customers. Free up some labor and speed up the process. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Accountant Accounting ### "Restaurant Sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 22, 2019 Pros Good system for POS and record keeping for restaurants. Cons Could be easier to use for non computer people. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Christine G. Owner Food & Beverages ### "My man is the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2019 Pros I am a new business owner and I decided that I wanted to incorporate self-order kiosk’s into the operation. Learning how to navigate was a little difficult at first and I was hesitant about continuing to you the product. Then I had an issue with my products staying in the system.. I was so done..... then came my reps the Dude!!!! He helped with everything. Setting up orders, adding products, he got together with some IT people and fixed the product issue. Man, he really saved me and my concept for the business. Every time I had an issue he has been there to help. Even gave me some extra time due to the issue I had in the beginning. The company is fantastic, their customer service is exceptional. Always available whenever I need them and always willing to help. I would definitely recommend this product. Cons Little hard to figure out on your own. But customer service will help you with anything you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Development Strategy Coordinator Computer Software ### "Very Solid POS for Small Business" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 October 13, 2018 Pros Very easy setup, very easy to learn. Spent very little time training new staff members on how to use. Cons Would love to see some more advanced inventory management features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Diana C. Assistant Retail ### "Great for any size company " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 September 27, 2018 Pros This system was easy to use and also easy to train on. It is great for any size retail store. Cons I wish there was a better way to input items for sale. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Brewery Accountant ### "I like the reporting and it's easy to research data. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 1, 2018 I just like that it's really easy to use, my client hasn't expressed any concerns, and when they bring on new staff they never seem to have problems learning the process. Pros Reports work well and it's easy to "dig deeper" for information when data is questionable. Product are easy to set up and you can use modifiers (i.e. sizes and colors) for inventory tracking. My client is in an area with various sales tax rates and SalesVu handles them beautifully. Customer support is responsive although I seldom need them. Cons I have to manually input data to QuickBooks desktop but there is a sync option that we don't use. I'm hoping this client will switch to QuickBooks Desktop in hopes we can use the sync. I don't really have any problems with this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Ashley B. Accounting Coordinator Oil & Energy ### "More Pros than Cons" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 26, 2018 Overall this product is useful. Pros This software was simple enough to use. Integrated well with our Quickbooks. The value for the money is good. Cons Sometimes the customer service line has you on hold for too long and the cancellation fee is pretty high if you ever wanted or needed to cancel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Duran S. Student Higher Education ### "Very versatile and easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2018 Pros Customer service is excellent and helpful. Provides an all in one tool for all the tasks at the shop Cons System sometimes lags but not frequently enough to be a major issue. Otherwise software is flawless most of the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Juan L. Trader Digital Marketing and Advertising ### "The best option for my store" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2016 Whether it's a physical store or a ligne is definitely the best tool I could have found, easy to use and no problem so far Pros Easy to use Cons No one until now Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151885/Retail-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.