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OrderUp

Reviews of OrderUp

4.5 (10)
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Showing 10 of 10 reviews

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Duran S.
Student
Higher Education
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 18, 2018

"Very versatile and easy to use."

Pros: Customer service is excellent and helpful. Provides an all in one tool for all the tasks at the shop

Cons: System sometimes lags but not frequently enough to be a major issue. Otherwise software is flawless most of the time

Verified Reviewer
Brewery Accountant
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 1, 2018

"I like the reporting and it's easy to research data. "

Overall: I just like that it's really easy to use, my client hasn't expressed any concerns, and when they bring on new staff they never seem to have problems learning the process.

Pros: Reports work well and it's easy to "dig deeper" for information when data is questionable. Product are easy to set up and you can use modifiers (i.e. sizes and colors) for inventory tracking. My client is in an area with various sales tax rates and SalesVu handles them beautifully. Customer support is responsive although I seldom need them.

Cons: I have to manually input data to QuickBooks desktop but there is a sync option that we don't use. I'm hoping this client will switch to QuickBooks Desktop in hopes we can use the sync. I don't really have any problems with this software.

Ryan H.
Owner
Restaurants, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
January 20, 2021

"Salesvu"

Overall: I almost decided to cancel it because it was too buggy when we just signed up. But technical support was able to work with square to resolve most of them. It is much better now, working as expected.

Pros: Customer support is good. Software itself is just average and too many restrictions. Started with many bugs but technical support was helpful to resolve these issues gradually. It is a good choice consider the fee you paying.

Cons: Able to handle order and payment without direct contact with the customers. Free up some labor and speed up the process.

Christine G.
Owner
Food & Beverages, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 7, 2019

"My man is the best"

Pros: I am a new business owner and I decided that I wanted to incorporate self-order kiosk’s into the operation. Learning how to navigate was a little difficult at first and I was hesitant about continuing to you the product. Then I had an issue with my products staying in the system.. I was so done..... then came my reps the Dude!!!! He helped with everything. Setting up orders, adding products, he got together with some IT people and fixed the product issue. Man, he really saved me and my concept for the business. Every time I had an issue he has been there to help. Even gave me some extra time due to the issue I had in the beginning. The company is fantastic, their customer service is exceptional. Always available whenever I need them and always willing to help. I would definitely recommend this product.

Cons: Little hard to figure out on your own. But customer service will help you with anything you need.

Verified Reviewer
Development Strategy Coordinator
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
October 13, 2018

"Very Solid POS for Small Business"

Pros: Very easy setup, very easy to learn. Spent very little time training new staff members on how to use.

Cons: Would love to see some more advanced inventory management features.

Diana C.
Assistant
Retail, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
September 27, 2018

"Great for any size company "

Pros: This system was easy to use and also easy to train on. It is great for any size retail store.

Cons: I wish there was a better way to input items for sale.

Verified Reviewer
Accountant
Accounting, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
April 22, 2019

"Restaurant Sales"

Pros: Good system for POS and record keeping for restaurants.

Cons: Could be easier to use for non computer people.

Juan L. avatar
Juan L.
Trader Data & Analytics
Marketing and Advertising, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 15, 2016

"The best option for my store"

Overall: Whether it's a physical store or a ligne is definitely the best tool I could have found, easy to use and no problem so far

Pros: Easy to use

Cons: No one until now

Ashley B.
Accounting Coordinator
Oil & Energy, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 26, 2018

"More Pros than Cons"

Overall: Overall this product is useful.

Pros: This software was simple enough to use. Integrated well with our Quickbooks. The value for the money is good.

Cons: Sometimes the customer service line has you on hold for too long and the cancellation fee is pretty high if you ever wanted or needed to cancel.

kala mallik K.
graduate research assistant
Farming, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 26, 2021

"my favorite online app "

Overall: the best app I have ever used so far, It is worth please give it a try you won't feel bad at all.

Pros: easy to access and hassle-free, we can order what we want. It's very simple to get it done.

Cons: there is nothing least about this app, I have used the mobile app, and it's very smooth and hassle-free. no bug issues at all and it's very simple to order online.