# OrderUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OrderUp the right Restaurant POS solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151885/Retail-POS/reviews

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OrderUp

4.5 (10)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of OrderUp

Ease of use

4.4

Customer Service

4.6

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

Duran S.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Very versatile and easy to use."

February 18, 2018

5.0

Pros

Customer service is excellent and helpful. Provides an all in one tool for all the tasks at the shop

Cons

System sometimes lags but not frequently enough to be a major issue. Otherwise software is flawless most of the time

Review Source

VR

Verified Reviewer  
Brewery Accountant  
  
Used the software for: 2+ years

### "I like the reporting and it's easy to research data. "

May 1, 2018

5.0

I just like that it's really easy to use, my client hasn't expressed any concerns, and when they bring on new staff they never seem to have problems learning the process.

Pros

Reports work well and it's easy to "dig deeper" for information when data is questionable. Product are easy to set up and you can use modifiers (i.e. sizes and colors) for inventory tracking. My client is in an area with various sales tax rates and SalesVu handles them beautifully. Customer support is responsive although I seldom need them.

Cons

I have to manually input data to QuickBooks desktop but there is a sync option that we don't use. I'm hoping this client will switch to QuickBooks Desktop in hopes we can use the sync. I don't really have any problems with this software.

Review Source

RH

Ryan H.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Salesvu"

January 20, 2021

3.0

I almost decided to cancel it because it was too buggy when we just signed up. But technical support was able to work with square to resolve most of them. It is much better now, working as expected.

Pros

Customer support is good. Software itself is just average and too many restrictions. Started with many bugs but technical support was helpful to resolve these issues gradually. It is a good choice consider the fee you paying.

Cons

Able to handle order and payment without direct contact with the customers. Free up some labor and speed up the process.

Review Source

VR

Verified Reviewer  
Development Strategy Coordinator  
Computer Software  
Used the software for: 1-2 years

### "Very Solid POS for Small Business"

October 13, 2018

4.0

Pros

Very easy setup, very easy to learn. Spent very little time training new staff members on how to use.

Cons

Would love to see some more advanced inventory management features.

Review Source

CG

Christine G.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "My man is the best"

April 7, 2019

5.0

Pros

I am a new business owner and I decided that I wanted to incorporate self-order kiosk’s into the operation. Learning how to navigate was a little difficult at first and I was hesitant about continuing to you the product. Then I had an issue with my products staying in the system.. I was so done..... then came my reps the Dude!!!! He helped with everything. Setting up orders, adding products, he got together with some IT people and fixed the product issue. Man, he really saved me and my concept for the business. Every time I had an issue he has been there to help. Even gave me some extra time due to the issue I had in the beginning. The company is fantastic, their customer service is exceptional. Always available whenever I need them and always willing to help. I would definitely recommend this product.

Cons

Little hard to figure out on your own. But customer service will help you with anything you need.

Review Source

JL

Juan L.  
Trader Digital  
Marketing and Advertising  
Used the software for: 6-12 months

### "The best option for my store"

December 15, 2016

5.0

Whether it's a physical store or a ligne is definitely the best tool I could have found, easy to use and no problem so far

Pros

Easy to use

Cons

No one until now

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: 6-12 months

### "Restaurant Sales"

April 22, 2019

5.0

Pros

Good system for POS and record keeping for restaurants.

Cons

Could be easier to use for non computer people.

Review Source

KMM

KALA MALLIK M.  
graduate research assistant  
Farming  
Used the software for: Less than 6 months

### "my favorite online app "

July 26, 2021

5.0

the best app I have ever used so far, It is worth please give it a try you won't feel bad at all.

Pros

easy to access and hassle-free, we can order what we want. It's very simple to get it done.

Cons

there is nothing least about this app, I have used the mobile app, and it's very smooth and hassle-free. no bug issues at all and it's very simple to order online.

Review Source

DC

Diana C.  
Assistant  
Retail  
Used the software for: 6-12 months

### "Great for any size company "

September 27, 2018

4.0

Pros

This system was easy to use and also easy to train on. It is great for any size retail store.

Cons

I wish there was a better way to input items for sale.

Review Source

AB

Ashley B.  
Accounting Coordinator  
Oil & Energy  
Used the software for: 6-12 months

### "More Pros than Cons"

March 26, 2018

4.0

Overall this product is useful.

Pros

This software was simple enough to use. Integrated well with our Quickbooks. The value for the money is good.

Cons

Sometimes the customer service line has you on hold for too long and the cancellation fee is pretty high if you ever wanted or needed to cancel.

Review Source

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