--- title: "LionDesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LionDesk Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more." source_url: "https://www.capterra.com/p/151891/LionDesk/" page_type: "product" language: "en" --- # LionDesk Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LionDesk ## What is LionDesk? LionDesk is the only CRM you'll ever need for building relationships, generating leads, nurturing leads, and turning those leads into lifelong clients. Known as the most affordable and easy-to-use CRM for sales professionals and small businesses. Starting at $25/Month. Its most popular features include video email and texting, automated lead follow-up, task reminders, transaction management, and database segmentation. ## What is LionDesk used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 75% Neutral 14% Negative 12% Starting price $30 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## LionDesk Overview Updated September 2026 AI summary LionDesk offers businesses a CRM platform focused on managing contacts, leads, and client relationships, with tools for email marketing, document management, and analytics. Suitable for organizations of any size, it includes capabilities like lead capture, campaign management, pipeline tracking, and custom fields. LionDesk is accessible on web and mobile devices, supporting flexible deployment and integration options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LionDesk 4.1 (95) VS. [4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting Price $30 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (95) Ease Of Use 4.0 (201) Value For Money 4.1 (88) Value For Money 4.0 (148) Customer Service 3.6 (87) Customer Service 4.1 (160) ## LionDesk alternatives Highest Rated [4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151891/LionDesk/alternatives/) ## FAQs about LionDesk Overview ### What problems does LionDesk solve? LionDesk solves missed follow-ups, disorganized lead tracking, and manual outreach by giving real estate agents, brokers, and loan officers one place to manage contacts, monitor daily engagement, automate texts and email campaigns, assign clients to partners, and track tasks, goals, and deal activity without leads slipping through the cracks. Answer based on 27 reviews Overview ### Which roles and teams benefit most from LionDesk? LionDesk is most used by real estate agents, Realtors, brokers, and loan officers who need to manage leads, automate follow-ups, and track client communications through the sales cycle. Brokerage owners, presidents, and operations leaders benefit from pipeline visibility, contact organization, and streamlined team workflows that support client acquisition and retention. Answer based on 92 reviews Overview ### What company size and specific industries is LionDesk built for? LionDesk is designed for sales professionals and teams, especially in real estate, lending, insurance, and automotive industries. It fits individual agents as well as small to mid-sized teams that need a CRM built around client follow-up, lead tracking, and sales communication in these sectors. Features and Usability ### What are the key features of LionDesk? LionDesk includes core CRM features like contact management, lead management, and pipeline tracking, plus differentiators such as text messaging, video email, drip campaigns, and lead distribution. Reviewers also often mention task reminders, email templates, and real estate-specific tools for transaction tracking and follow-up automation. Answer based on 32 reviews Pricing ### How much does it cost and what fees or limitations are included? LionDesk starts at $30/month for the Starter plan, with Pro+ at 49/month and Elite at 99/month; all include a free trial. Reviewers often call it a good value for the features, but some say it feels pricey, note a learning curve, and warn that the power dialer was not worth paying extra for. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does LionDesk integrate with? LionDesk connects natively to 9 third-party tools and platforms, including Google Calendar, Google Contacts, Meta for Business, Zillow Rental Manager, IDXMatrix, Showcase, Lone Wolf Cloud CMA, BoldTrail Back Office, and CXMEngine. These integrations span calendar, contacts, marketing, and real estate operations. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does LionDesk offer? LionDesk provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, videos offer visual walkthroughs, and documentation gives written reference material for self-paced learning and review. Answer based on 8 reviews Getting Started and Support ### What customer support options does LionDesk offer, and how do users rate the experience? LionDesk offers email/help desk, FAQ/forum, phone support, 24/7 live representatives, and chat. User experience with support is mixed: many describe fast, friendly help and useful setup guidance, while others report long wait times, inconsistent follow-through, weak issue resolution, and frustration with more complex technical or account problems. Answer based on 43 reviews Features ### What features does LionDesk offer for real estate agents? LionDesk offers a wide mix of CRM, texting, video, lead routing, transaction tracking, and marketing tools for real estate agents. Many solo agents and small teams like the feature depth and affordable setup, though some users find navigation harder, mobile options limited, and syncing, dialing, or messaging tools inconsistent. Answer based on 30 reviews ## Features AI summary Based on 1,459 Real Estate CRM reviews Capterra data shows that buyers of Real Estate CRM rank the following features as their top priorities: - **Contact Database** (**60%** of reviewers rated this feature as critical) - **Client Management** (**54%**) - **Customer Database** (**49%**) LionDesk supports all three of the features reviewers rate most highly: **Contact Database**, **Client Management**, and **Customer Database**. Together, these capabilities help businesses keep records organized, manage client relationships more effectively, and maintain accurate customer information, allowing teams to respond faster and deliver more consistent service. Contact Database 3.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 4.1 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 3.4 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Lead Capture 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Email Management 3.5 (10) 20.00% of 10 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Interaction Tracking 3.4 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts LionDesk 52 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - For iPad Devices: Operate/access software on iPad Devices - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Real Estate Agencies: For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile App: Access the system via a mobile application - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Web-based Deployment: SaaS, web-based, online deployment --- Get Advice We can help you find the software with the features you need. Features 4.1 (95) 4.1 Based on 95 reviews ## Pricing Value for money 4.1 (88) Free Trial [View pricing plan details](https://www.capterra.com/p/151891/LionDesk/pricing/) Starter $30.00 Flat Rate,Per Month It includes: - 100 Video Texts - 2000 Emails (Inc. Video Emails) - 500 Text Messages - A-La-Carte Emails & Texts - Bulk Email - Bulk Texting - Facebook Lead Generation - Group Webinar Training - Pre-Built Drip Campaigns - Transaction Management - Video Emails Pro+ $49.00 Flat Rate,Per Month It includes: - 2000 Text Messages - 500 Video Texts - 7500 Emails (Inc. Video Emails) - A-La-Carte Emails & Texts - Bulk Campaigns - Bulk Email - Bulk Texting - Custom Number for Texting - Facebook Lead Generation - Group Webinar Training - Pre-Built Drip Campaigns - Sub-Account for Admins and Multiple Transaction Management - Text-2-Sell Short Codes - Transaction Management - Video Emails - Video Texting - White Label Email Domain Elite $99.00 Flat Rate,Per Month It includes: - 1:1 Training and Multiple Transaction Management - 15000 Emails (Inc. Video Emails) - 1500 Video Texts - 3rd Party Integration Setup - 4000 Text Messages - A-La-Carte Emails & Texts - Bulk Campaigns - Bulk Email - Bulk Texting - Custom Number for Texting - Facebook Lead Generation - Group Webinar Training - Pre-Built Drip Campaigns - Priority Support - Sub-Account for Admins - Text-2-Sell Short Codes - Transaction Management - Valet Contact Import - Video Emails - Video Texting - White Label Email Domain Value for money 4.1 (88) 4.1 Based on 88 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ BoldTrail Back Office](https://www.capterra.com/p/171321/BoldTrail-Back-Office/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[ Lone Wolf Cloud CMA](https://www.capterra.com/p/173777/Cloud-CMA/)[ CXMEngine](https://www.capterra.com/p/175876/Relay/)[ IDXMatrix](https://www.capterra.com/p/190143/IDX-Website-with-CRM-Tool/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (87) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (87) 3.6 Based on 87 reviews ## User reviews Overall rating 4.1 Based on 95 reviews Filter by rating 5(48) 4(23) 3(13) 2(4) 1(7) Mentioned topic Sorted by most recent PM Patrick M. Owner Real Estate ### "Terrible product and worse customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 10, 2023 Pros literally nothing, there is nothing good about the product or the backend Cons buggy, doesn't work well, confusing, ugly looking and messy feel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Realtor Real Estate ### "I like it... kind of" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 5, 2022 I like it, I use, but I wish it was easier to use Pros I like the price of the product for the ammount of features it provides Cons I do not find the software easy to use. I think they need to make it more clear. Sometimes less is more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Real Estate Real Estate ### "Customer Service is a joke" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 11, 2022 I would not recommend this product to anybody. Garbage. Pros Nothing good about this tracking. Way better products Cons Customer service is a complete joke. Whenever you need something, the person who signs you up gives you a different phone number to call because they are no longer your account person. Then when you have issues between billing, and communicating, you wind up getting the runaround and nobody ever answers emails or gets your questions answered. They need much better customer service otherwise they are not going to make it in this market. I would not recommend this product to anybody. Reasons for choosing LionDesk I canceled within 30 days due to lack of support and rude customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sheryl S. Lead Generation Specialist Real Estate ### "Feature rich CRM for realtors at an affordable price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 22, 2022 I highly recommend LionDesk to any Realtor looking for an affordable CRM with essential features. Pros LionDesk can do most things a good CRM can do. Drip campaigns are very easy to set up. It helps me to respond back to potential leads quickly. It offers lower fees than most of the competitors in the market. Cons The software can be glitchy at times and the customer support needs improvement. I had a poor experience syncing contacts and leads into the system but the issue was resolved after reaching out to the support. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [LeadConnect](https://www.capterra.com/p/176855/LeadConnect/) It was hard to scale due to the exponential increase in the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rayann B. Realtor Real Estate ### "Liondesk is a Great Value" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 13, 2022 Overall good experience with LionDesk, only quite using it because my new broker offered a CRM Pros Hard to beat the price for single agents or agents who's companies do not offer CRM Cons Campaigns seemed a little outdated and seemed like I was having to purchase add on features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YF Yvette F. Loan Officer Financial Services ### "Great Features and Affordability " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2021 Great service and Team . Really enjoy using LionDesk. Pros Integrating with my business was easy and the different features as well Cons There is nothing I would say I least liked about LionDesk, but I would intergrade videos . That would be a nice feature to have inn our industry. Alternatives considered [Surefire CRM](https://www.capterra.com/p/202529/Surefire-CRM/) Reasons for choosing LionDesk Top of mind caters to the Lending industry. They provide marketing campaign and videos both in English and Spanish, and are in compliance . I really enjoyed being with LionDesk, but because they provided more features I decided to go with them for these reasons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Remy C. Real estate Real Estate ### "I wish I could give it 0 stars" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 18, 2021 Overall, I have zero trust. And why would I keep using a software with zero trust? They hurt my livelihood, and that's unacceptable. Pros Chat is available, although not much help Cons From the beginning, there were issues. The how-to articles and videos don't match what's online so the learning curve is huge. There was no glossary to figure out what the different terms mean, and the terms were very confusing. Technical glitches were highly disruptive, and most often a tekkie would get back to me and ask, "What's the problem?" (I think they'd go in and fix it, and then pretend it didn't exist.) All gaslighting, trying to make me feel like I was losing my mind, and it happened quite a few times. The deal breaker? They had "system wide issues" and a broadcast that I sent out to my list texted my leads 12 times an hour! Some of my leads were texting me back saying, "Make it stop!" Whether they fixed their system issues or not, I just can't risk burning out my client base and breaking the trust I'd built up. Plus, I had to stop my Facebook ads because I couldn't risk any more glitches. I had to move to a different CRM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Manuel L. Realtor Real Estate ### "Liondesk is one of the best CRM systems in the business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 28, 2021 So far I love using Liondesk and how great quality emails I am able to create. I can also create campaigns with emails for 5 years Pros I know most CRM sites track opens/clicks/etc... but what I love about Liondesk is that it is easy to see my daily opens on one screen. So easy to use and the price is lower than most CRM companies! Cons I wish Liondesk would be able to play videos on the emails instead of clients needing to click on the video and a new screen opens up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. QD Quan D. Real Estate Agent Real Estate ### "Syncing with Google Contacts Sucks" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 16, 2021 \- Notes field in Google Contacts won's sync over. So I lose all my Notes - LionDesk kept changing the Sync capabilities. Used to be able to choose 1 or 2 ways, but that disappeared overnight without event telling users. That choice is no long there so I don't even know if it is 2 ways or 1-way syncing - To sync, you have to manually sync each time ... then wait for 1/2 hour ... sometime it would sync over sometime it would not. When "not", I had to call in to Support to help resolve... Not a very stable syncing capability. - yes, I am aware that I had to wait after 24 hours for the initial sync to happen. All the problems happened after the first sync and beyond 24 hours. Pros none Cons Sync not working well. Notes don't sync. See below Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Loan Officer Real Estate ### "Customer Service?" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 July 19, 2021 Horrible and would not recommend them to anyone. I thought of switching but now I'm glad I did not. Not even a reminder email but I sure get a lot of messages saying I have a lead or something and nothing is there. Not even sure what's going on there. Pros Affordability is about it. If you are brand new and need a CRM maybe consider this one. Cons I never could get into it. Didn't seem to have the bells and whistles like the one I have now. Also, signing up for a year and then being charged another year when you didn't want it or ever use it in the past 9 months. I inquired when my membership was up and also canceled it but they are saying I never did. Unfortunately for me, I cannot find any confirmation and I cannot even get them to downgrade it to a monthly and let me cancel it. Why BECAUSE NO ONE WILL RESPOND TO MY EMAIL! I am thinking they use overseas people and it doesn't fit in their guidebooks so they just don't answer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151891/LionDesk/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.