# Page 4 | LionDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is LionDesk the right Real Estate CRM solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151891/LionDesk/reviews --- LionDesk 4.1 (95) [View alternatives](https://www.capterra.com/p/151891/LionDesk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of LionDesk ## Showing most helpful reviews Showing 76-95 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris P. Partner Real Estate Used the software for: Less than 6 months ### "Real Estate Specific CRM" September 12, 2019 3.0 Had great potential but lacked in the delivery. I'm sure it will improve with time. Pros It's a good real estate specific CRM. It is effective in tracking contacts and interactions and is pre-set up for Real Estate. Cons The support is disappointing at best. They don't seem to know their own product very well. Lots spent in marketing in sales and almost no focus on making their own customers happy. Review Source Response from LionDesk September 20, 2019 Hi Chris, we'd love the opportunity to earn your 5 star rating. How can we better your experience? MV MIchael V. Realtor Real Estate Used the software for: Less than 6 months ### "Lion Desk Sept 2019 Review" September 6, 2019 5.0 Helps me organize and keeps my business very visual so I know whats really happening on a day to day. Pros Helps to keep me on top of things so I can continue to provide a great service to my clients. Cons The new version lack of calendar is something that I will miss. Review Source Response from LionDesk September 10, 2019 Welcome, Michael to the Lion Community! We are glad LionDesk helps your business be on top of things and offer great service to your clients. Please reach out at any time we would love to hear more about your experience and any trick or tips you may have! #ROAR DS David S. Realtor Real Estate Used the software for: Less than 6 months ### "Great Orgizatinal Tool " February 12, 2019 4.0 It has helped me greatly with staying on top for all my leads. I easily scroll through the names and write emails that can go to multiple leads at the same time. Pros I love the way Lionsdesk easily integrates swath our other software systems that we use. We used many other orbitational tools in the past. I feel that Lionsdesk has been the best so far. It allows me to call straight off the site and helps me keep to my call back dates and reminds me when I have not contacted one of my leads. Cons I have not had any major issues so far with the software. Review Source Response from LionDesk February 20, 2019 Hi David, thanks for the great review. Love that you're integrating the platform with your favorite tools. All the best for success in your business. CG Carlos G. Real Estate Agent Real Estate Used the software for: Less than 6 months ### "Essential tool for real estate agents!" May 28, 2019 5.0 Using Lion Desk for 2 months, great platform. Not perfect, but is the best option if you work as a single agent. Pros Easy to use, video texting capability, interface with Facebook lead ad campaigns is great, easy to create drip campaigns. Cons The pricing structure, which may include extra monthly charges. For instance, if you send more than 200 video texts, then you need to "recharge your account" with extra credits $$, etc. Review Source Response from LionDesk May 30, 2019 Thank you for sharing your experiencing with us ? JRC Jon R C. Designated Broker Real Estate Used the software for: Less than 6 months ### "Poor customer support" April 26, 2019 4.0 So far not good Pros some cool features like tracking of your deals in process. Cons I am new with Liondesk....paid my fee to them....and had some issues....called customer service 4 times today and got a voicemail. Left a message in the morning and emailed them. Its now 9 pm at night and NO call back. Seems like no one in support works there. How disappointing! Review Source Response from LionDesk June 20, 2019 Hi Jon, we'd love the opportunity to earn your 5 star rating in customer support. How can we help? jN joanne N. Realtor Real Estate Used the software for: Less than 6 months ### "Slow to respond" September 6, 2019 4.0 Pros When we started they response time was AMAZING!!!!! I would click the help button and someone answered my question immediately..... Cons NOW the response time has been dismal......I had someone respond DAYS later asking if my question was answered ok and NOONE had gotten back to me! Review Source Response from LionDesk September 10, 2019 Thank you for the review Joanne & for using LionDesk! We will have someone in support reach out to you shortly and help with a better experience. #ROAR AJ Arron J. Licensed Real Estate Salesperson Real Estate Used the software for: Less than 6 months ### "Everything that you need to automate your business" August 30, 2019 5.0 Pros I love the fact that I can automate everything Cons Not a fan of the new release which is in beta. But it has all of the same features Switched from [Contactually](https://www.capterra.com/p/158259/Contactually/) They were aquired by Compass Review Source Response from LionDesk September 5, 2019 Glad you love the automation! Welcome to the community #ROAR LS Laura S. administrative assistant Real Estate Used the software for: 1-2 years ### "Easy to use" September 13, 2019 5.0 I am able to keep track of my clients and their needs. Pros This software helps you keep all your important information regarding clients in order. Cons I would like it to give notices for when I need to follow up with clients. Review Source Response from LionDesk September 20, 2019 thanks for choosing LionDesk as your integrated CRM. :) WR William R. CEO Recreational Facilities and Services Used the software for: Less than 6 months ### "255 Characters " December 10, 2020 3.0 I am Really disappointed so far Pros texting and email is great, this will help us make $ Cons You can only import 255 Characters. So the notes from previous CRM won't let contact upload. What Dummy designed this default? Review Source Response from LionDesk December 16, 2020 Hi Robert, thank you for choosing LionDesk as your integrated CRM. Also thank you for letting us know about the notes. We are going to look into updating that sooner rather than later. Thank you for the insight and your time to review our CRM AR Adrian R. Realtor Real Estate Used the software for: Less than 6 months ### "Realtor Review" September 16, 2019 5.0 Again I like the automation response and how I can edit my responses. Pros I like how the system lets me choose wording to automate my responses Cons Trying to figure out how to connect ALL my lead generation systems to import into LionDesk Reason for choosing LionDesk I has heard about LionDesk in the past but it was offered as a package deal with my current website. Review Source Response from LionDesk September 20, 2019 We're lucky to have you in our community! #ROAR IH Iris H. Realtor Real Estate Used the software for: Less than 6 months ### "CRM" September 6, 2019 4.0 So far, so good. Pros It is easy to use. I like the reminders and the scheduled auto texts Cons Tracking my deals. Not sure how to put something "pending-in escrow" without having to put it as a WON deal. Confusing Reason for choosing LionDesk Ease of use. Small team. Review Source Response from LionDesk September 10, 2019 Thank you for the review Iris & for using LionDesk! #ROAR EF Erin F. Used the software for: ### "If You Need A CRM - This is the ONE!!" January 12, 2017 5.0 I have access to CRMS through Zillow and my real estate company but wanted to make sure I was getting the most for my money. My mentor suggested that I go with Liondesk so I tried it out. It was very easy to use and has everything I need and want in order to keep track of and communicate with my clients. Also, the customer support is over and beyond any other software that I have used. They send out weekly, sometimes daily emails to make sure everything is going ok and that you understand all that Liondesk has to offer. They also make sure that you have their personal numbers in order to call them if you have any questions at all. And when I did call, their support staff is beyond helpful. You cannot go wrong with this company. Review Source Response from LionDesk November 9, 2017 Thanks, Erin! We'll be sure to tell the support staff that you're happy with them LR Laura R. Realtor Real Estate Used the software for: Less than 6 months ### "SO far so good! " February 6, 2018 5.0 This CRM has everything I need for a MUCH price, with no loss of value! I did a ton of research on multiple CRM's and this i by far the best bang for your buck! Pros functionality lead management tools email templates buckets Price is definitely a huge bonus!!!!!!!! Cons no MLS integration yet for Michigan, but everything else is great. I've only been using it for about a month, so still finding out some key features. Review Source Response from LionDesk September 5, 2019 Thank you for the awesome review Laura and thank you for using LionDesk! EP Emily P. Realtor Real Estate Used the software for: Less than 6 months ### "User friendly CRM program" August 9, 2019 5.0 Pros I liked that it was easy to track and manage clients in this CRM system. Cons It wasn't cheap. I thought the price was too high. Review Source Response from LionDesk August 13, 2019 Thank you for the awesome review Emily and thanks for choosing LionDesk as your integrated CRM. DD Donna D. Broker Real Estate Used the software for: Less than 6 months ### "Did not deliver what promised-and honestly they just did not give a damn!" April 1, 2020 1.0 POOR! Don't really give a damn... Pros Not much! Poor customer service and follow through. Cons Too hard to learn...did not do what I needed-and they "sent in a ticket to fix" and never did-just strung me along. I want all my $$$ back and they should be lucky I do not want to be paid for my wasted time. Reason for choosing LionDesk did not know of alternatives....now do and am so happy! Review Source Response from LionDesk April 7, 2020 Hi Donna, great to hear that you've found a solution that works best for you. After reviewing our internal records it does show that our team went above and beyond to support you, In the end it wasn't a good match and we wish you success. HM Hank M. Real Estate Used the software for: Less than 6 months ### "Awesome CRM / Transaction Management for my team!" July 14, 2016 5.0 Signed up, went through the 30 day trial...as with any software, learning something new took some time, but the team was great. Pros Functionality is the best you can find. Cons Still some upgrades needed on the transaction management, but overall, pretty good. Review Source Response from LionDesk November 9, 2017 Thanks, Hank! Glad you enjoyed the software, and we're constantly updating it. dH derek H. Loan Officer Financial Services Used the software for: Less than 6 months ### "love the automation" February 5, 2019 4.0 Pros auto-text and personalized texting number Cons takes some time to learn all the features but will worth it Review Source Response from LionDesk February 11, 2019 Hi Derek, We love seeing Loan Officers in the LionDesk community. Thanks for the great review. Excited to be part of your continued success. Your LionDesk Team KM Kassandra M. listing coordination/administrator Used the software for: Less than 6 months ### "Great for lead generation and management!" October 12, 2017 5.0 Pros There are a ton of great features for keeping your prospects organized and for keeping in touch and cultivated your leads. Customer service is also very responsive should you have any questions or need assistance with initial set up. Cons This software's strength is in lead organization and follow up more so than transaction management (e.g. once you've moved past the "lead/prospect" stage to actually working with the client on a sale). Review Source Response from LionDesk November 9, 2017 Hi Kassandra, Thank you for the review! We are so thrilled you like LionDesk. Please let us know if there is anything we can do for you to make your experience even better! MH Marie H. realtor Real Estate Used the software for: Less than 6 months ### "Easy to work with" August 31, 2019 5.0 Good tool Pros I like that it is easy to work with for my business Cons I had a bit of difficulty uploading my own contents Review Source Response from LionDesk September 5, 2019 Thanks, Marie! We're lucky to have you in the community! #ROAR kS kristin S. ceo Real Estate Used the software for: Less than 6 months ### "Lion Desk Review" August 14, 2020 3.0 Pros I like how this product does not limit you on the number of contacts. The organization of the product makes sense and is easy to navigate. Cons The program is a little slow and seemingly unresponsive. Overall product not very sophisticated, but good for basic email campagins. Review Source Response from LionDesk August 21, 2020 Hi Kristin, We would love the opportunity to earn your 5-star rating. How can we help? What is it that you need in your CRM or LionDesk for a better experience? Similar Products Featured ## Related categories [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.