Who Uses This Software?

Residential real estate professionals with a goal to accelerate the growth of their business.


Average Ratings

61 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • BoomTown
  • boomtownroi.com
  • Founded 2006
  • United States

About BoomTown

BoomTown is a platform for real estate teams who want to work with real opportunities. We provide tools to convert leads into business, while simplifying the process for you. The result? Saved time, better ROI, and a system to close deals.


BoomTown Features

  • Campaign Management
  • Client / Property Matching
  • Contact Management
  • Customer Segmentation
  • Dashboard
  • Email Marketing
  • Lead Management
  • Property Alerts
  • Referral Tracking

BoomTown Reviews Recently Reviewed!

Much more that just a CRM.

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Great for increasing productivity.

Pros: This program is easy to use and I love the fact that it will interface with many other products. It makes it easy to import leads.

Cons: I would like to see a better way to create and run reports. The information is on the CRM but it can be hard to get it out.

Great organizational tool

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and easy to set up. The app that syncs with this CRM is also very helpful with making sure you stay up to date and proactive with clients.

So many features!!

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software is integrated across numerous platforms and has so many features. Every time I thought of a feature that would be helpful, I then found that this software already had that functionality.

Cons: It is expensive, but given the impressive functionality, that is to be expected. This software requires a user to invest a little time to learn how to use it, and works best when utilized as your main/only software of this type. If you are already using one or more similar types of software, you'll be spreading your time too thin between them all to really use this program to it's full capability.

BoomTown does it for you

Sep 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automated campaigns and system. Integrated with MLS. Great website with great customer experience. Automatically and effectively captures leads for followup.

Increased production

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It has all of my contacts and information on one platform. I am able to stay organized. The app is great and easy to use as well! I use it on-the-go!

Cons: I wish there was a way to search properties excluding a subdivision or area. The search criteria needs to be revised.

The Most powerful real estate tool ever!

Aug 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would absolutely recommend this to anyone looking to improve their business.

Pros: This product is so robust and powerful it is unbelievable. The predictive crm is unparalleled. Lead gen is consistent and almost too much.

Cons: There is a steep learning curve. There are so many functions it took me a while to get everything in place to properly utilize all of the features.

Great for a team, not as great for an individual

Aug 17, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, full feature functionality, it's got the whole package, and great integration across other platforms.

Cons: For an individual agent, it's a little tough to get enough good leads for just a handful of properties. For a larger team though, generating leads for many many different listings, you could definitely get more bang for the buck. Also the pay-per-click is a little pricey.

Boomtown helps the team's productivity & accountability through it's systems.

Aug 10, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I love the multi-function drips from email to text with a variety of proven plans available through the user library so I do not have to re-invent the wheel.

Cons: The platform is expensive and takes dedicated time to become proficient. The training online is improving all the time so this could solve that issue.

I would never use another CRM. Ever!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, mobile integration, thoroughness of data, ability to manage leads and lead flow are just a few.

Cons: Would prefer some different measurement tools for agents and some additional tracking for things like appointments set and held, etc...Really need deleted user data for text messages to remain in the notes. These and other items submitted to forum.

Outstanding training and customer support. They really believe in our success.

Jul 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Mass emailing by tags and segments really are time savers. Hot sheets and best fit leads are a great way to resurrect archived leads. The NOW app is excellent!

Cons: The reporting still needs improvement. Would really love it if the To Dos would sync to Google calendar.

Outstanding

Jul 16, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Lead follow up and systems to monitor clients. Wish we could create custom website branded more to the agent.

Cons: Branded to the broker, inability to brand me and create web pages for lead generation. Testimonial for other agents when they come to my URL? That's just wrong!

Boomtown!

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are currently in the process of switching CRMs and have had a wonderful experience with the support team at Boomtown. Our new site is beautiful and it was easy to sync our Zillow leads with the Boomtown CRM.

Cons: The only con I can think of would be trying to schedule the training session once the site is launched. With this being said, if your team plans ahead and chooses a date earlier enough, you should not have any issues.

I've been a loyal BT user for over 6 years and have always been satisfied with their product!

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy the system is to use. I especially like the text feature and the ability to automate so much in terms of follow up. Realtors typically hate follow up so the system makes this piece a breeze.

Cons: I do wish you could mass email/text and that there were text campaigns. So many prospects prefer texting and this would allow us to set simple texts regularly.

Top Notch software, very easy to use and the CRM is great!

Jul 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: CRM and the Excellent Templates. The software makes staying in front of Buyers and sellers effortless.

Cons: Can't delete leads from system or stop them from using system. Leads are sometime using the system for the great information but working with other Agents etc..

Mr

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the advanced search features most I think, The ease of handling todo's when set. Love the integrated text and email campaigns. Haven't delved into Drip campaigns but can't wait to automate that from some of the pros hopefully on the Bombassadors hub. I have to say that I am 100% compelled to get into and live in my database on a daily basis. These calls allow me to make new friends every time I start to call people and it becomes a party so I'm thrilled because there are no restrictions that I have seen thus far that keep you from having serious fun while making money!

Cons: Gosh I don't even know because I haven't ran into one single thing that couldn't be done, However I haven't used it long enough to fully run it through it's paces. The only thing I haven't been able to do is export my email and text templates created under another user to my account once it was setup.

Overall: So many, real;y i can't list them all but top of mind are the following:
ease of communicating to agents (I'm a lender) the updates that they need before making the next call (and vice-a-versa)
Simple followup scheduling making it a no-brainer.
100% reliable the DB has never been down (even when bad storms evacuated Charleston, S.C.)

Love it! I have learned and am still learning on the system and how we can generate more leads!

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like being able to text from the system and saving email templates so you do not have to write it out hundreds of time!

Cons: I am not a fan of not being able to change the source, I sometimes pick the wrong one in the drop down button and would love to be able to go back and change it!

BT is great for keeping up with a LOT of leads.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of seeing the to-dos and knocking them out. The drips are great and the format is easy to use.

Cons: The phone app wasn't great (yet). Many of my calls and notes while on the road were lost but I expect they'll iron that out soon. .

Keeps me on track daily with client followup

May 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the Phone App is easy and convenient to use - makes logging calls and memos etc super accessible. The Tagging ability makes keeping track of search areas convenient as well as other purposes.

Cons: No scheduling for text messages and auto pop ups for SOI when called for personal reasons. No Category Label on the ToDos...this would make it easier to prioritize on a daily basis.

Overall: Keeps me on track daily with clientss

love alot about it

May 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: watching people search for homes, follow up and note sections for clients. Love how I can filter my clients by tags.

Cons: I want a team calendar attached that we can all use....Please make it a tab. PRETTY PLEASE. It would make it so easy for a team calendar on all contract dates to put on it.

Overall: lead generation

Boomtown for first timers

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use. The staff at Boomtown has been AMAZING. I still have not even used all the features of the CRM but I am slowly but surely learning what they all do.

Cons: I would not know it its a negative thing but it still is pricy even though I got it on special. For a new agent starting up having a legit website is key. I would like to see them offer a cheaper version for starting Realtors.

Loving it and loving the addition of the dotloop integration.

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A good place for the database to live and like the auto functions for the new leads. Gives us the time to get to them quickly without having to be monitoring the system 24-7. Love the integration with the mojo dialer.

Cons: import feature. I wish we could import and export as needed and by types not just an entire database.

The guidance on how to hone in on the correctly targeted market is critical. Overall, decent tool.

May 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the new BT app. It gives insights into things that I don't see in my regular database. I kind of wish that I could get that same information on the regular database. I like that it links to Mojo and does the e-alerts.

Cons: There is something way off about how the hotsheet determines Best-Fits. They are wildly off-base. I wish I could refine the search criteria for e-alerts a bit better.

Been a huge help getting leads

May 08, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to keep track of how often you've touched clients, when you got in touch with them last, and the method of communication.

Cons: The Android app is pretty buggy and not super functional. It's slow to update with fresh leads that come in, so sometimes it's almost an hour after they sign up with our website before the lead hits my phone. I always get the email as soon as they sign up though.

Operations Manager

Apr 23, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Not what they claim it to be. Poor communication, poor results and overcharged us. DO NOT WASTE YOUR TIME AND MONEY

Pros: They seemed like decent people when we signed up and we they said they would provide good support for us.

Cons: They did not keep their word. They overcharged us multiple times on billing. They were told not to continue buying large amounts of leads fro the required PPC and they ignored our requests and charged us anyways. They return was nothing like they said it would be. No one from management would even return our call. Very poor business practices.

Most Essential Tool in My Business.

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works!

Overall: I moved to Charleston SC in 2010 for a team leader role with KW. While searching for houses I noticed this website with the Casina Group that was very easy to use and was the best looking website available. When we moved back to Indianapolis at the end of 2012 to help with Amanda's parents we had to have this website for our business. Our first year using Boomtown coming back to our market after being gone for almost 3 years we called Boomtown. In 2013 Amanda and I closed 87 deals all from Boomtown. We hired buyers agents and have continued to grow our business every year. With the help of Boomtown we grossed our first million last year and are on our way to 2 million GCI this year.

Excellent Lead Gen Software & AWESOME company!

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very cutting edge
Awesome customer service
Always growing and improving

Overall: We have been with Boomtown for several years and we are continually impressed with the software and the staff. The thing we are even more impressed with is that the company is always looking for new and innovative ways to grow their company and make their software better than any other software. If you are looking for next gen software that will keep up with best practices and trends in real estate - this is the software for you. And if you are looking for a company who truly treats you as a partner - then this is definitely the company you want to work with.

BoomTown Quality

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been using BoomTown a little over a year and the experience has been great! The site is so easy to use and if we ever have any issues the support team is so quick to respond. Very happy with our decision to join them.

Couldn't run my business without Boomtown

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super user friendly. Anybody can do this!

Overall: I can say enough about how happy our team is with Boomtown. They have outstanding customer service and the program is so easy to use!

Better Future

Mar 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support

Cons: None

Overall: Terrific group of young professionals that were most helpful at the recent RE/MAX R4 convention in Las Vegas this week.

Strong Lead Gen and CRM

Mar 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

Cons: Needs better tracking and reporting programs

Overall: This is a very strong lead gen platform and CRM. The over all ROI is in line with other platforms. Still needs some improvement for team tracking and tools but strong product.

Recommendations to other buyers: Need to be able to set up agent groups/teams within the company round robin and have the ability to monitor those groups production.

Very Impressed

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've been impressed with the robust functionality of BoomTown since we deployed it to our team of 125+ agents. The suite of tools available within the platform are outstanding - including everything from lead capturing to integrated drip campaigns to an intuitive CRM - and the increased sales certainly pay for the service itself.

3rd Boomtown Web Site

Jan 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and their ability to convert impressions into leads

Cons: Cost

Overall: Well this is my 3rd site with boomtown so that should tell you something - The great thing about this company is that it is not only awesome but they are always improving their product - I would recommend them to any realtor not in my area :)

Recommendations to other buyers: It is as good a system as you learn and use it

Best Decision Ever

Dec 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: At the beginning, I was skeptical of my husband joining with Boomtown, as it was just him and one other agent on the team. After 4 years, I have joined and we now have a team of 7, our own property management department, and have exceeded every sales goal year after year! I'm so glad he did not let me talk him out of going forward with BoomTown!

Great system

Dec 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I
ve used other products, LOVE BOOMTOWN!! Support is great and responsive when I've needed them.

Very Pleased

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: First of all, I would have to say that overall I am extremely pleased with the performance of BoomTown. It is easy to use, purposeful and the support team is excellent in resolving issues.

Great system!

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love how it is organized and user friendly! Like how it helps my business to be more efficient.

Pros: Easy to navigate

Cons: Expensive

Recommendations to other buyers: Go for it!

Productive Plus

Nov 18, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Learning more every day . this is making me more alert to the every day items I miss.Helps me to remember to take the time to make list also and complete as many items as I can .

Best Real Estate CRM I've used

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can adapt it to my needs

Cons: Cple features I'd like to see added...probably coming soon.

Overall: It allows me to do what I need. Keeps me organized, let's me know who I need to dial and when. Can't say enough.

Best Lead System On The Market

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is set for success.

Cons: Sometimes there are hiccups but the IT depot is always on top of it to fix the problem

Overall: I came from another Brokerage that did not have this system in their favor and started rough. Seven months into my career I joined with a company that uses the system and my career is changing everyday for the better. Over half of my deals have come from using this system and have many more cooking with help from the software. Thank you BT for the awesomeness that is you.

Recommendations to other buyers: Make the Investment. It will change your company forever if you use it right.

We Love Boomtown

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and effectiveness

Cons: Pricey

Overall: Boomtown has taken our company commission income up 20% in 2017. It is an expensive platform but one with impressive results. I track everything and was pleasantly surprised to find such a great ROI from this investment - and it is a serious investment in time and money to make. It is well worth the effort.

Boomtown feedback

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: back end software

Cons: would like to sort leads by geographic area

Overall: Love the product. Have had the software for 5 years. Almost too much information. Great tools and tons of videos. Learning center and help line are useful.

Recommendations to other buyers: Great conference as well

Highly recommend!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I would highly recommend Boomtown to anyone looking for an intuitive, user friendly, full functional system to help manage leads and increase sales. Customer service and support is second to none. We love Boomtown!

Maybe I'm not maximizing this or using it properly?

Oct 06, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: This was VERY hyped up to me!!! I was told it does EVERYTHING... well I don't really love how it's organized. It's harder to sort through my leads and I wish I could create different lists for vendors, investors, etc.

Pros: Pleasant interface.

Cons: Hard to organize.

Boomtown Review

Oct 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use

Cons: Expensive

Overall: Ease of use totally accountable make this platform perfect for someone growing their real estate business.

Recommendations to other buyers: Is there an app to send to clients

Best Value in this class of service

Oct 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the constant updating of product

Cons: better way of knowing if prospect is responding to follow up attempts

Overall: Great system with constant improvement and great customer support Helps you sort the prospects that are in a hurry and keeps updating those leads who are in the just looking stage updated

Great CRM and Lead Capture System

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Beautiful customer website and interface.

Cons: The backend system needs to be done on a mobile app for better agent use.

Overall: I have worked with a lot of different lead systems before deciding to make the jump to boomtown. I wish I wouldn't have waited. It doesn't do the work for you, but it makes it very easy to do the work you need to be doing...and it tracks everything you are doing. The system offers an accountability aspect that really helps me keep focused on the business that is happening now and does a phenomenal job helping drip out to future business!

Recommendations to other buyers: There is a great community board of people using this system throughout the country that do a great job sharing what works for them.

Great Tool for Teams

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Intuitiveness of the system, the face you can have all your lead sources in one spot.

Cons: The price. But we pay for it because we know it's the best

Overall: We've been with Boomtown for 2 years, we love the back end and intuitiveness of the entire system. We feel that this has been the best system to help cultivate our leads.

Recommendations to other buyers: Use it and keep learning

Awesome Company

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been with BoomTown for over 5 years and my business had done nothing but grow and grow each year with their technology and support.

Who you work with matters

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Proud to be a 'Boomer'. Innovation and top notch customer service continue to win us over. Our team has tried other CRM's but none have offered the number of features that allow us to convert leads to clients time and time again.

Love Boomtown!

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use, how it automatically stays in touch with my leads via e-alerts and drip campaigns that I initiate.

Cons: I wish I could use it as my all in CRM, but there are too many "loopholes" I would need to implement to use it that way. Therefore I wish I could more easily integrate it into my primary CRM/database - but that's really my only vice.

Overall: Boomtown has changed our business! If it's not working for you then you are not investing in promoting it and/or you are not working the leads effectively.

Recommendations to other buyers: Increase your exposure, stay in contact with your leads and come from a point of contribution. It is sure to give you a return on your investment.

Boomtown is okay if free!

Sep 14, 2016
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
2.5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's relatively easy to use. There is a lot of class you can attend to really understand the product.

Cons: I am starting to figure that the emails I sent out to my clients through Boomtown go directly to my client's trash or spasm box.

Recommendations to other buyers: It's a super expensive product. Luckily, the lenders in our company pays for this service for the agents to use. Not sure for how much longer.

Boomtown believer

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like that we can see Social Media accounts for leads. Sometimes when they aren't responding to me, it gives me an idea of what is going on if I check their social media. It also is a good way to get acquainted with a potential client when you are in the getting to know them phase.

Cons: I wish there was a way to separate the leads for a team without having separate accounts.

Overall: This system is so easy to use. They have tutorials that explain use quickly and easily and the support staff is awesome, always available, and very interested in your ideas as a costumer. I am so impressed by this companies hands on approach with their customers and how they actually listen to what our needs or wants are with the product and incorporate those things into the product. Again, very hands on with their customers. One of the things that this product has done for me is to help me make and maintain good contact with my clients even in the busiest of times. I know for a fact that this product has helped me to capture and retain more clients and close more deals because of the drip campaigns and texting function. Also, the system does a lot of the work for you as far as pointing out Top Opportunities and best fit leads. This company is always continuously improving the product and looking for ways to keep us ahead of the rest.

Lead Conversion is it's strength

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Back end and front end

Cons: Wish they hadn't opened up to more than one agent per region

Overall: The primary strength of Boomtown is not as much in lead generation as much as in lead conversion. The back-end tools are there to make business happen with leads that are NOT ready to buy or sell now. The front end is amazing and easy to use for my clients.

Boomin' with Boomtown

Sep 08, 2016
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
3.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great software for generating leads and tracking them. You can call, email, and text directly through the CRM and start an automated drip campaign to your prospects.

Cons: There is not an effective post transaction mechanism to keep in contact with clients once you have closed a deal.

Recommendations to other buyers: Its great product for lead generation but it can be expensive. They have many add-on features and affiliation like Rok-r-box for ISA services or you have to hire your own if do not want to wade through the bogus leads that come. You also get many tire-kickers.

Really wonderful always upgrading system.

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly, easily used, and even when they update the system, I do not feel lost. They don't reinvent the wheel, they make it easy to your job. Once a lead signs up, the system helps to alert you when the prospect is using the website. You can see everything a client is looking at, you can text them pre-done templates in text messages directly from your computer, and set up automatic emails, and so much more. You can have a client signed up for years before they are ready to buy, but once they start showing interest Boomtown notifies you.

Cons: I dont have anything negative. Every time I need help, they are diligent in working with me.

Recommendations to other buyers: Dive into it. Let the system work for you! Don't use tons of different programs, put them all here, and make your life easier.

Awesome site and CRM for my real estate team

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using Boomtown for my real estate team for almost 4 years, this year we will close over 100 units from boomtown alone.

Bazooka in a water gun fight

Aug 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Innovation

Cons: Not the cheapest

Overall: I've owned my site since 2010. When people ask me about it my response is it's a bazooka in a water gun fight.

Recommendations to other buyers: Get it, Use it!

Excellent Database Manager and Task Manager

Jul 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very user friendly. I love that database manager! So simple to set up automatic emails and keeps you on top of what you need to do everyday.

Cons: I was on a team as a buyers agent. My team leader is the one who paid for the service but I think the product is great.

Recommendations to other buyers: Look into your options but remember cheaper isnt always better.

Excellent CRM

Jul 06, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was easy to use, perfect for customization, daily reminders, tags for new clients and aging accounts.

Cons: No phone app, it would have been nice to have this on the go and not to have to go the mobile cite.

Recommendations to other buyers: You won't be disappointed, user friendly, webinars/videos guide you through the process of getting started.

Boom Town is a great platform for real estate teams and brokerages

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a great lead generator. The Boomtown team is constantly innovating and improving things in order to help us generate more leads. There are lots of IDX lead generations solutions out there and I truly believe Boomtown is the best. What really sets them apart is the back end of their site. It gives us great transparency into our prospect's search habits, enables us to follow up effectively with leads and allows me to hold the agents on my team accountable.

Cons: It's an expensive tool and you have to be willing to follow up with a lot of leads to determine which buyers and sellers are legitimate. However, if you're looking to grow a big business this is part of it.

Recommendations to other buyers: Make sure you have the capacity (# of agents) to handle the volume of leads and understand it takes a while to build a pipeline and start to see a solid return on this investment. This is a long term business builder not a quick fix.

BoomTown Software Review

Oct 19, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is easy to use, easy to train employees on, and serves the purpose of what it was designed for. The vendor is always in high levels of communication with us, their clients. They're always working on improving their product with features that are most asked for by their clients. The product itself is designed with real estate in mind and utilizing in-house real estate professionals so they can build out the best product possible.

Cons: Though they have a suggestion area where users can submit ideas on how to make the product better, suggestions are ranked upon how many votes they can collect as opposed to advanced users being able to communicate directly to the development team. It would be nice to have more of a liaison in that area rather than hoping users vote for your suggestion. I don't feel like it's the quickest way to get really good suggestions in front of the people that make the decisions on what to work on next.

Recommendations to other buyers: To keep in mind that this software product is a tool and not necessarily a lead generating system. The product is only as good as the people's willingness to ensure they're using the product to it's fullest potential.