# Page 5 | BoomTown Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is BoomTown the right Real Estate CRM solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151892/BoomTown/reviews --- BoomTown 4.5 (239) [View alternatives](https://www.capterra.com/p/151892/BoomTown/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of BoomTown ## Showing most helpful reviews Showing 101-125 of 239 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Real Estate agent Real Estate Used the software for: 2+ years ### "Wonderful Database" March 18, 2019 5.0 Pros I love this database great source for your clients information Easy to use on any mobile device Cons I love the data base. I have not had any issues on it. Review Source VR Verified Reviewer Realtor / Team Leader Real Estate Used the software for: Less than 6 months ### "Boomtown Review" October 1, 2018 5.0 Im happy with the platform, however I do feel its costing a little more than it should. I am only a few months in so we will see. Pros I like the how easy it is to communicate with clients. I also like the accountability tracking for agents. I also like having the reporting. Cons I dont like how I dont have control of my adwords. I relaized also that my facebook advertising i have been doing is costing more because Im working against the boomtown ads Review Source MM Melinda M. Listing Specialist Real Estate Used the software for: 2+ years ### "Boomtowns is a great CRM" December 11, 2018 5.0 Staying in-touch with clients more regularly through the to-do's. I can not imagine not having Boomtown to grow my business. Pros The interface with buyers and sellers. I like that we can create searches and stay on top of clients searching and time spent looking at properties. I enjoy the reminder and auto drip campaign you can set up. I also like the favorite option for clients and notifications Cons That activity from the phone does not link direct to boomtown. Can not alter pre-set texts from the cell phone. Review Source MG Michael G. Owner Real Estate Used the software for: 1-2 years ### "Charge for nothing" December 3, 2019 1.0 I have a franchise, and our corp has changed systems, We only had a weeks notice. Boomtown charged for a full month of service without providing any for the service. Said just the way it is. Pros Software is OK not the most user friendly Cons Company policy. Charging anyone for services you don't provide is a joke. Review Source BS Bill S. Realtor Real Estate Used the software for: Less than 6 months ### "Awesome!" June 22, 2020 5.0 My lead generation is no longer stressful. Leads come in and I can see what they are looking at and where they are in the buying or selling process. It has been a great decision to finally join BoomTown! Pros Very easy to use and implement. I had a buyer within my first month with a close and actively looking and submitting offers for a few more buyers. I love the concierge service so I don't waste time until they are ready to buy or sell. Cons I thought it was expensive but almost paid for a whole year with my first deal in my first month! Review Source Response from Inside Real Estate July 1, 2020 Thank you for taking some time to leave us a review, Bill! We are glad to hear that you are doing well and are happy to be a partner in business with you. Don't ever hesitate to reach out to our team if you need anything! Best, Mac from BoomTown PM Patty M. Lead Agent Real Estate Used the software for: 6-12 months ### "Great Investment" September 17, 2019 4.0 Pros It is always making things user friendly and it is efficient and effective in catching attention. Makes it easy to keep up. Cons Nothing yet, it seems to be very effective and efficient. Switched from [Contactually](https://www.capterra.com/p/158259/Contactually/) This has more features and the website as well. Review Source VR Verified Reviewer Real Estate Agent Real Estate Used the software for: Less than 6 months ### "This is the absolute best CRM I've ever used." June 18, 2018 5.0 Because it helps me keep track of my leads and lead follow-up it has put thousands of extra dollars in my pocket from additional deals. Pros It makes keeping track of my leads SO easy. I know when they visit my website, how many times, when they open my emails, etc. Cons The only thing I don't like is that when Im on my lead's profile and send an email/text, it has to refresh the page. It's a very minuscule problem, however. Review Source CJ Cheyenne J. Realtor Real Estate Used the software for: 1-2 years ### "BoomTown review" September 10, 2019 5.0 I love boomtown i recommend it to every other realtor that isnt using it! Pros I love how easy boomtown is to use and how informative and interactive the training on boomtown is. Cons I think it takes a long time to hear back from someone regarding any problems or issues a user can have at times. Review Source KP Kari P. REALTOR Real Estate Used the software for: 6-12 months ### "Too many features for what I needed" July 26, 2019 4.0 Pros This software was provided by my broker. It was great to have a central database for all of my leads. Cons There are just too many features and the interface is too complex. I felt lost in the software. All I need is a simple CRM that I can keep track of leads until they turn into clients. This software is great, but you need an assistant just to get it set up and to keep it updated. Review Source CT Carl T. Owner Real Estate Used the software for: 2+ years ### "Expensive but worth it" December 11, 2018 4.0 It has been good, I am not where I thought I would be 6 months in as far as results, as in the leads aren't as hot as I expected, but overall it has been our best option. Pros The ability to know what a client wants by following their site history. Great feature. Cons The cost. Starting up in near impossible without having a large budget. Review Source AA Aaron A. Owner Real Estate Used the software for: 2+ years ### "Boom Town is a great platform for real estate teams and brokerages" October 20, 2015 5.0 Pros It's a great lead generator. The Boomtown team is constantly innovating and improving things in order to help us generate more leads. There are lots of IDX lead generations solutions out there and I truly believe Boomtown is the best. What really sets them apart is the back end of their site. It gives us great transparency into our prospect's search habits, enables us to follow up effectively with leads and allows me to hold the agents on my team accountable. Cons It's an expensive tool and you have to be willing to follow up with a lot of leads to determine which buyers and sellers are legitimate. However, if you're looking to grow a big business this is part of it. Review Source DW Daniel W. Realtor / Sales Associate Real Estate Used the software for: 6-12 months ### "Best Lead System On The Market" October 28, 2016 5.0 I came from another Brokerage that did not have this system in their favor and started rough. Seven months into my career I joined with a company that uses the system and my career is changing everyday for the better. Over half of my deals have come from using this system and have many more cooking with help from the software. Thank you BT for the awesomeness that is you. Pros Everything is set for success. Cons Sometimes there are hiccups but the IT depot is always on top of it to fix the problem Review Source DP Daniel P. Realtor Real Estate Used the software for: 1-2 years ### "Generally love it. Sometimes the app fights with me, bu tit could be operator bound." June 18, 2018 5.0 Ease of use. Pros Quick notifications and easy way to keep track of clients. Great tech support. The team is coming to St. Louis RE/MAX Vision this Thursday and Friday to go over everything again. So many great options and I lose track of things I can do. Cons I can't cc the lender on emails sent from phone (1st world problem) which isn't a big deal, I just send it when I get to the computer. I'm sure most/any issue I have is operator error. Review Source VH Venus H. Team Leader Real Estate Used the software for: 2+ years ### "Great Tool for Teams" September 27, 2016 5.0 We've been with Boomtown for 2 years, we love the back end and intuitiveness of the entire system. We feel that this has been the best system to help cultivate our leads. Pros The Intuitiveness of the system, the face you can have all your lead sources in one spot. Cons The price. But we pay for it because we know it's the best Review Source AL Alex L. Sales Associate Real Estate Used the software for: 2+ years ### "Really wonderful always upgrading system. " September 7, 2016 5.0 Pros The software is user friendly, easily used, and even when they update the system, I do not feel lost. They don't reinvent the wheel, they make it easy to your job. Once a lead signs up, the system helps to alert you when the prospect is using the website. You can see everything a client is looking at, you can text them pre-done templates in text messages directly from your computer, and set up automatic emails, and so much more. You can have a client signed up for years before they are ready to buy, but once they start showing interest Boomtown notifies you. Cons I dont have anything negative. Every time I need help, they are diligent in working with me. Review Source ME Michael E. Co-owner Real Estate Used the software for: 2+ years ### "Team has been great, beginning to feel nickel and dimed for extra services" June 18, 2018 5.0 Allowed us to convert more business. Improved buyer program Pros The detailed information we receive about the lead's behavior on the site. Integrations with other platforms, ability to blog. Cons Cost, inability to send sold data, lack of transparency around the effectiveness of the advertising spend Review Source JK Jennifer K. Realtor Real Estate Used the software for: 1-2 years ### "Boomtown is a wonderful CRM for all real estate professionals" November 28, 2018 5.0 I think it is a must have for all real estate teams, as it will generate a lot of business and the customer service is top notch. Pros It's high intuitive software allows you to correspond to clients asap and also the system sends automated emails that act as if it were you and the clients cannot detect that they are computer generated. Cons The only con would be the cost. It's well worth it when you get your leads, but not feasible for your fresh team starting out. Review Source VS Vicki S. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "Boom Town CRM and Lead Management is Great!" September 16, 2019 5.0 I'm able to follow up easier and stay in touch with prospects and past clients as well Pros I like the included free service of having a concierge who does all of the pre qualifying for me so I can focus on other important tasks. Cons No one likes to spend money so that it my least favorite, but I love all of the features and the customer support is great! Alternatives considered [CINC](https://www.capterra.com/p/152829/CINC/) Reason for choosing BoomTown At the time, CINC, which I've used before, was more costly and having this concierge service to pre qualify my leads is crucial in my business' success. Review Source RM Richard M. Team CEO Used the software for: 1-2 years ### "Boomtown is an easy to navigate CRM and lead tracking system that integrates with multiple systems" June 18, 2018 5.0 Pros I like the ease of tracking and following up with leads. As a team leader it allows for me to hold my agents accountable like no other system I've used. The associated app allows for agents to maximize their response team to leads and to convert more successfully. Cons The one down side of the system is the desktop version is slow to load when a page refreshes. The page refreshes after any change and this can slow you down. Review Source TS Tori S. Team Manager Used the software for: 1-2 years ### "I love how easy it is !!" June 25, 2018 5.0 Pros I love how easy it is to manage leads, not only my own, but the rest of the teams. I also love being able to add plans for our transactions as well. Staying in touch with everyone has never been as easy! Cons They are always working to improve Boomtown and they have fixed a lot of the things I think could be better, the only thing I am hoping to have soon is the group texting ability, for example if we had a husband and wife. Review Source MN Melissa N. Realtor Used the software for: 2+ years ### "Increased production" September 19, 2017 5.0 Pros It has all of my contacts and information on one platform. I am able to stay organized. The app is great and easy to use as well! I use it on-the-go! Cons I wish there was a way to search properties excluding a subdivision or area. The search criteria needs to be revised. Review Source DW David W. Salesperson Real Estate Used the software for: 1-2 years ### "Boomtown has helped grow my business throughout the years!" June 18, 2018 5.0 Pros Being able to go through leads that were just active on the site or contacted me last makes me as an agent much more efficient to where I am not chasing dead leads from months ago. Also, the to-do's help keep what I have under contract going smoothly Cons What I like least about this software is the mobile app, The app is very useful when on the road, but it does not work all the time and is hard to load on an iPhone. Review Source SQ Shariq Q. Realtor Real Estate Used the software for: Less than 6 months ### "Quality of Leads " July 4, 2020 5.0 Overall experience is very good, good customer support, good quality leads, just in two months I have already converted One Lead into Buyer Transaction. Pros Quality of leads is much far better then other Lead Gen software I have used in past Cons I need a feature where I can stop a lead who is using my platform and already working with other Realtor Review Source Response from Inside Real Estate July 22, 2020 Thank you so much for taking the time to leave a review, Shariq! We're so happy to hear that you're off to a great start. In regards to your question about preventing leads from using your site, this is something that we've looked into. Unfortunately, there isn't a way to block someone from visiting your site, and if a lead is deleted, they can simply re-register. We recommend just moving them to the Trash category and ignoring them as best you can. Hopefully this helps! YS Yolanda S. Realtor Real Estate Used the software for: Less than 6 months ### "Complete software" December 18, 2018 5.0 Pros This software is very complete. You can use the software from your computer and your phone. If you are a person who is disorganized, this software will keep you well organized as it reminds you who contact on a daily basis. You can also write notes on your clients so when you do contact your client you can pick up from where you left off. If you have a hard time knowing what to write or say, this is what you need. The software comes with scripts already made for you and you can always change them and make them your own. Cons The least I like about thus software are the scripts on the phone. I work from my phone very often and when you need to send an email from your phone you cannot make it your own. Review Source CJ Chris J. Operations Manager Used the software for: 2+ years ### "Great platform, does everything that we need." June 26, 2018 4.0 Pros Lead routing, accountability, auto drips, auto texts, alerts, tasking, syncing with Google calendar. Cons The mobile app is terrible if we're being honest. It doesn't allow to see all the leads that are accessible, cannot change statuses, etc. Review Source Similar Products Featured ## Related categories [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.