--- title: "Ekos Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Ekos the right Brewery solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/151906/Ekos-Brewmaster/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Ekos 4.3 (57) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Ekos Ease of use 4.1 Customer Service 4.5 ## Pros and Cons in Reviews PP Paul P Product ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “The improvements to the Planning feature has made my life much easier with added ability to drag-and-drop my batches into different vessels as well as adjust the close dates with the slider. “ August 31, 2023 PP Paul P Product ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “There's also the occasional error with batch tasks that prevent us from deleting an incorrect task or batch, requiring us to make a help desk request to remove the erroneous tasks. “ August 31, 2023 TL Travis L Regional Sales ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “Ekos allows us to more accurately keep track of product inventory, invoicing, sales trends and so much more!“ August 24, 2023 JD Jerry D Brewery Sales Restaurants, 11 - 50 employeesUsed the software for: 6-12 months. “I don't like that after creating a new customer invoice, you have to go all the way back to the top of the 1st page to "save" or "save and new" instead of being able to save from the last page used.“ August 16, 2023 DJ Don J Beverage DirectorHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “Easy navigation; from production input, acceleration of inventory accuracy, to ready product/finished goods, distribution communication“ August 31, 2023 MH Mona H AccountantFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years. “The reports are a little difficult to customize and there are so many already in the system that it is hard to find what information you need.“ August 17, 2023 MA Melissa A Director of Winery OperationsFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “All the features within seamlessly integrate into each other and the reporting and dashboards become more thorough by the day.“ August 31, 2023 ZL Zack L Head BrewerFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “I am not sure if that is my internet browser or my actual internet connection that could be the problem.“ August 16, 2023 ## Showing most helpful reviews Showing 1-25 of 57 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dan W. Principal Cofounder Used the software for: 3-5 years ### "Ekos is a great all in one solution " August 21, 2023 5.0 Overall a solid 8/10 experience. The people are great to work with and they do listen to feedback. Pros One stop system for tracking inputs to outputs and all points in-between. Cons Unwarranted cost increases. While Ekos is still lower than many other offerings, to just increase pricing cause it’s needed from their business standpoint is frustrating. Add more functionality and improve quality and make the increase have a reason. Review Source Colin B. Sales & Distribution Manager Used the software for: Less than 1 year ### "Ekos works great for breweries" August 21, 2023 5.0 Ekos is a great CRM software, and overall great tool for a brewery of any size. You can keep all your information in this one program, and unlimited users can get a ton of value out of Ekos. Pros 'Order Hub' is a fantastic one-of-a-kind feature from Ekos, allowing customers to place orders in an Amazon-type environment. Cons I'd really like Ekos to have an auto-save feature. Remembering to click save after I do something important can be tedious Review Source R Reviewer Owner Used the software for: 3-5 years ### "Stay away" June 4, 2019 1.0 We are looking for a new platform. Pros Pass. I would say the price, but you get what you pay for. Cons We have had a very similar experience as executive. Their "customer service" is just a forum with a webinar sprinkled in. We asked for a "bootcamp" style run through to which we got no response. We recently upgraded to their "new" ekos and found that we made a grave mistake. Yes we did ask for them to wipe ekos clean to start fresh. Yes they did tell us what that would get rid of. So we exported the files. We got the email that we were upgraded and ready to go Friday morning. When we went to get things ready for taxes that Sunday, 2 days later, we realized that our invoices didn't export properly. So we called first thing Monday morning to see if they could help. Turns out they only keep back ups for 2 days. When I spoke with "customer service" they just kept saying, we told you what would happen, we said everything would be gone, you shouldn't have relied on us for a back up. I knew everything would be gone. I didn't PLAN on relying on them for a back up. That's why its called a back up. We weren't relying on a back up, we weren't planning to use a back up. Back ups are created for when things go wrong. Something went wrong, and the next business day, we asked for help. Their "customer service" said that it was basically our fault and they aren't responsible for helping us recover that data. That data was all of our info to fill out for state and federal taxes. They deleted it after 2 days on a Sunday. Sign up at your own risk. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Using Ekos from the start" September 4, 2023 5.0 Pros The ability to do almost everything we need to do in the brewery and track it back as needed. The reporting is another great aspect. It is overwhelming at first, but once you get used to the way it is structured, it give you a lot of possibilities. Cons The layout of the software may be a bit overwhelming for beginners and busy production users, but given enough training and on the job usage our users became fairly proficient. Review Source Marcus P. Chief of Operations Used the software for: 1-3 years ### "Best Brewery Software for Quickbooks Integration" April 7, 2022 5.0 We are very pleased with the overall Ekos experience, which is light years ahead of our previous software and allows us to unlock greater productivity and organization without paying for a centralized ERP system. Pros The software interface is extremely user friendly, resulting in faster implementation and more employee productivity. Cons I would love to see graphing functions added as we enter alot of data into the software that could readily be converted into visuals for production, sales, and quality control. Review Source R Reviewer Director of Winery Operations Used the software for: 1-3 years ### "Great features with more on the way" September 1, 2023 4.0 Overall, I've had a very positive experience with Ekos. Even in my most frustrated states with the new Wine Lots roll-out, the team was quick to listen and make individualized changes that made the most sense for our case scenario. Pros The best features about Ekos are it's people. They are driven to help the customer in anyway possible, whether that's listening to suggestions about additional features, correcting glitches, or helping navigate the platform. All the features within seamlessly integrate into each other and the reporting and dashboards become more thorough by the day. Cons As a young and growing company, the feature upgrades and changes come quickly which are often great. However, recent changes felt as thought they weren't thoroughly tested and we lost significant functionality for this year's harvest which has forced us to resort back to paper work orders and clipboards for our team instead of the app. New features are great, but not if they aren't ready to be rolled out. Review Source R Reviewer Product Manager Used the software for: 3-5 years ### "Ekos is critical to our daily facility operations" September 4, 2023 4.0 Without Ekos we would be buried in a sea of spreadsheets and whiteboards. It did not take much effort to learn the various systems within Ekos as most of them are easy to navigate and self-explanatory. It is integral to every aspect operating our production facility, so I couldn't imagine doing my job without it at this point. Pros No matter how well you plan out a production week, the batches don't always end up in the same vessels you planned to put them in. The improvements to the Planning feature has made my life much easier with added ability to drag-and-drop my batches into different vessels as well as adjust the close dates with the slider. I can do all of this without having to load the batches, open the tasks, and then edit the parameters. It has probably saved me hours of work since it was added. Cons I wish the customizable reports were a little more user friendly with an easier to parse UI. It's my biggest gripe. There's also the occasional error with batch tasks that prevent us from deleting an incorrect task or batch, requiring us to make a help desk request to remove the erroneous tasks. I wish we had some sort of admin over-ride to brute force these tasks out of existence without asking for help. Review Source R Reviewer Operations Manager Used the software for: 3-5 years ### "Getting it done right." August 22, 2023 5.0 EKOS allows me to know what i've got, where i've got it, and when it's coming...all in one place. While EKOS takes time to manage (Good date in, Good data out), every effort reaps rewards in terms of time saved, questions answered, and process efficiencies. Pros With EKOS I'm able to conveniently, and succinctly, keep track of all my COGs and all of my finished good. Pulling reports is a snap allowing us to see where product is going, how much is moving, and prices from start to finish. I don't want to imagine running my company without EKOS. The customer support for EKOS is above and beyond! Cons There are some server "glitches" that can slow things down occasionally. I think there could be improvements with reports, reviews, and forecasting. Review Source R Reviewer Strategy Manager Used the software for: 3-5 years ### "Review" August 28, 2023 4.0 Without Ekos, we would not be able to easily operate; at our level we need an integrated program that combines production, ordering and invoicing. Pros Facility view allows us to see an overview of our full brewery operations, as well as peak at inventory levels in all sites quickly and easily. Cons Would love reports to be more easily customizable, and would like overall speed of processes to be improved. Review Source Verified Reviewer Bookkeeper Used the software for: Less than 1 year ### "Distribution uses Ekos" August 17, 2023 4.0 We are managing inventory and use Ekos as a CRM. It feeds directly to our accounting software (QBO) and has streamlined many processes that have typically been living in spreadsheets. Ekos was 100% a solid investment - it has its pain points, like any software, but their customer service helps smooth that out. Pros The hands on and accessible customer service - especially if you find and continue to work with a stellar rep!The user-friendly interface.Relatively small business so things change quickly and they react quickly. Cons Little caveats to managing inventory - particularly with keg shells. This is a special/uncommon problem for us because we track keg shells by supplier since we're a distribution company - most breweries won't have that issue. Glitches or non-working buttons. Review Source R Reviewer Brewery Sales Used the software for: Less than 1 year ### "Ekos for brewery sales." August 18, 2023 5.0 Ekos is easy to use and self explanatory. Pros For me it's the ease of entering new customers and invoices. Being able to also use my mobile device saves time. Cons I don't like that after creating a new customer invoice, you have to go all the way back to the top of the 1st page to "save" or "save and new" instead of being able to save from the last page used. Review Source Amber S. Accountant Used the software for: Less than 1 year ### "Love using Ekos!" August 14, 2023 5.0 Pros Love the integration with QuickBooks so we can invoice our distributors in a timely manner. Cons Wish we could use it for distilling like we use it for brewing. Review Source R Reviewer Head Brewer Used the software for: 1-3 years ### "Ekos" August 18, 2023 5.0 It is the best software I have used at a brewery. I have worked at 4 different breweries, and 3 of them used Ekos. Pros I like how easy it is to use and how everything is straightforward. Cons The error codes are frustrating at times when I am trying to log in. I am not sure if that is my internet browser or my actual internet connection that could be the problem. Review Source R Reviewer Manager of Taproom Operations Used the software for: 3-5 years ### "Ekos" June 21, 2022 4.0 This helps keep taproom sales, wholesale sales, and production inventory updated and we are able to move product fairly easy. Pros Great at tracking inventory and synced with other software. Cons There are several steps for entering items and is sometimes a bit slow. Review Source Russell P. CEO Used the software for: 1-3 years ### "Ekos The Brew Master" March 24, 2021 5.0 Inventory production, invoicing, production planning Pros It helps to keep track of inventory, plan production, invoicing and TTB reports Cons It is hard to delete stuff on Ekos when you make a mistake Review Source R Reviewer Finance Manager Used the software for: Less than 1 year ### "SGBc" October 19, 2022 4.0 Recently onboarded, they’ve been very helpful Pros The accounting integration to track COGS with corresponding sales Cons Filters on reporting are not very user friendly Review Source EC Eric C. brewer Used the software for: 3-5 years ### "Ekos is ok" April 20, 2022 3.0 Pros brewing and recipe inputting are very easy to do now. Cons inventory and sales need improving from what i hear. Review Source R Reviewer Office manager Used the software for: 1-3 years ### "Review" November 25, 2019 5.0 The reports are extremely useful! Pros That it syncs with Quickbooks, the amount of reports it's able to produce. Cons We're located in Canada, would love a POS software that integrates and it available in our region. Review Source Stu F. Production Manager Used the software for: Less than 1 year ### "Ekos is user friendly and a great asset " April 30, 2021 5.0 great experience and great customer support Pros it tracks all of our inventory and lets us know when to order more Cons on our printed invoices i would like to a able to add a section with our clients preferred delivery hours for our drivers Review Source R Reviewer CEO Used the software for: 1-3 years ### "Helpful for brewery management" August 18, 2023 5.0 Overall Ekos has helped us have a better sense of what's happening in the brewery and keep everyone on the same page. Pros We had outgrown our spreadsheets and wanted a more accurate picture of our COGs and inventory. Ekos has been very helpful as we track those things as well as the brewing and packaging process. Customer support isn't immediate but they're pretty quick and will keep working to get you the help you need. Cons It can be frustrating when there's a hard stop that keeps you from being able to complete a task, but in the end, I'm grateful it won't let you move forward so mistakes are found and corrected before they've been forgotten or gotten out of control. It could be a little more intuitive in some respects or allow for batch creation in a few more areas. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Solid product, probably right for most instances" September 4, 2023 4.0 This is critical for what we do and it saves me a ton of time Pros The integration with quickbooks is seamless. Cons The interface can be very sluggish sometimes Review Source R Reviewer Business Manager Used the software for: 3-5 years ### "Parish Ekos Review" August 18, 2023 4.0 Pros The implementation of Ekos was easy and seamless. I wish there had been further support on the integration with QuickBooks. We mostly use Ekos for inventory management, production planning, invoicing, and reporting. We could not operate easily without Ekos. I appreciate how Ekos continues to improve and evolve. Cons I find the connection between items in Ekos and Quickbooks can sometimes be faulty, but that includes human error. Review Source R Reviewer Cellarman Used the software for: 1-3 years ### "Ekos Review 2023" September 4, 2023 4.0 Pros I like being able to see the floor plan of my workplace Cons Mobile application is somewhat buggy and is considerably slower Review Source R Reviewer Brewery Manager Used the software for: 1-3 years ### "Essential for Breweries" September 4, 2023 5.0 We are able to do inventory checks, lot tracking of both product and ingredients, as forecast into the future our production all of which are needed for food safety and business planning. Pros Ekos allows our kombucha brewery to fulfill most if not all of the requirements for food safety as well as making our day to day operations easier to view and assess. Cons Some of the asset tracking aspects are a bit difficult to use, if you put in an asset and realize you made a mistake, it is not easy to alter an asset that was mistakenly inputted. Review Source R Reviewer partner Used the software for: 3-5 years ### "Review" November 3, 2020 3.0 Overall, I am happy enough with the tool...however it has the potential to be so much more powerful for us. It is fine for now, but as we grow, we may look at other solutions...especially relating to reporting and analysis... Pros Like that it is integrated with quickbooks. Is the central nervous system for our company. Easy to use on the browser. Cons A couple of issues to comment on. First, the mobile app has gone down in quality over the years. With each release of a new iOS for the iPhone, the app becomes less and less useful. There are scroll bars everywhere...the pages are not displaying correctly, etc. I find myself having to wait to do things in the browser which defeats the purpose of having a mobile app here. Investment is needed here. Second would be performance. Saves are very slow for example. Data syncs stall...and if you are after hours for support, you are out of luck until the next business day. This is especially troublesome for folks that do the books on the weekend. 3rd is reporting. The reporting tool is inflexible. Custom reports often time out with cryptic errors. Would love to get access to the data to be able to built pivot tables or just spreadsheets to review our business. 4th feature requests seem to go into a black hole. I, personally, have stopped entering them as no action was taken on them. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.