---
title: "ESET Endpoint Security Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ESET Endpoint Security Software - reviews, pricing plans, popular comparisons to other Application Performance Management products and more."
source_url: "https://www.capterra.com/p/151915/ESET-Endpoint-Security/"
page_type: "product"
language: "en"
---

# 

 ESET Endpoint Security Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ESET Endpoint Security

## What is ESET Endpoint Security?

ESET Endpoint Security software is a cloud-based and on-premises application for internet security and malware protection. It has a global user base that comprises businesses of every size. Cloud sandbox technology enables users to protect their mobile devices, laptops, and desktops against ransomware, zero-day attacks, and data breaches. It features file, bot, and mail protection, along with remote device management, virtualization security, firewall set-up, and web control.

## What is ESET Endpoint Security used for?

[Computer Security](https://www.capterra.com/computer-security-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Network Security](https://www.capterra.com/network-security-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 1,171 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Pros & cons

Comprehensive multilayered protection

Effortless user experience

Complicated licensing and renewal

Excessive and unclear notifications

Starting price

A$304

Other, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Computer Security / 2026
-   Cybersecurity / 2026
-   Network Security / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ESET Endpoint Security?[Manage this product listing](https://www.g2.com/products/riverbed-apm/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ESET Endpoint Security

4.7 (1,171)

VS.

[4.6 (1,871)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting Price

A$304

Other, Per Year

Starting Price

$104

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (1,171)

Ease Of Use

4.5 (1,870)

Value For Money

4.4 (993)

Value For Money

4.5 (1,716)

Customer Service

4.4 (919)

Customer Service

4.5 (1,712)

## ESET Endpoint Security alternatives

Highest Rated

[4.9 (494)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/)

[4.8 (117)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/)

Starting price

$179.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/)

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

[4.4 (548)](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

[View all alternatives](https://www.capterra.com/p/151915/ESET-Endpoint-Security/alternatives/)

## FAQs about ESET Endpoint Security

Overview

### What problems does ESET Endpoint Security solve?

ESET Endpoint Security helps teams stop malware, ransomware, phishing, unsafe USB use, and unauthorized access without slowing employee devices or interrupting daily work. IT administrators, MSPs, small businesses, and remote or hybrid teams benefit from centralized deployment, real-time monitoring, device control, encryption, and clear reporting across laptops, servers, and mobile endpoints.

Answer based on 718 reviews

Overview

### Which roles and teams benefit most from ESET Endpoint Security?

ESET Endpoint Security is most used by IT administrators, network managers, and systems engineers who protect endpoints, manage device security, and monitor threats across business environments. Business owners, executives, and office managers rely on it to reduce risk and maintain continuity, while developers, project teams, and educators support secure daily operations.

Answer based on 1165 reviews

Overview

### What company size and industries is ESET Endpoint Security built for?

ESET Endpoint Security is built for companies of any size, with strongest adoption among small businesses at 70%, followed by midsize firms at 16% and enterprises at 14%. It serves Information Technology and Services most often at 15%, with additional use in Computer Software at 6% and Computer & Network Security at 4%.

Answer based on 1170 reviews

Features and Usability

### What are the key features of ESET Endpoint Security?

ESET Endpoint Security includes core endpoint protection features like antivirus, malware detection, ransomware protection, firewall, and web threat management. Differentiating capabilities include remote administration for deployment and policy control, device control for USB scanning or blocking, and real-time alerts, reporting, and virus definition updates with low system impact.

Answer based on 539 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ESET Endpoint Security starts at A$304/year for ESET PROTECT Entry covering up to 5 devices, with a free trial available. Higher tiers are ESET PROTECT Advanced at 396/year and Complete at 414/year. Reviewers often call it affordable and good value, though some small businesses find renewals and multi-device pricing expensive.

Answer based on 245 reviews

Integrations

### Which third-party tools and platforms does ESET Endpoint Security integrate with?

ESET Endpoint Security integrates with 10 third-party tools and platforms, including Microsoft Intune and Microsoft Power BI for deployment and reporting, KerioControl for network security, and ESET PROTECT MDR and ESET Secure Authentication for security operations. Official catalog connections also include Salesforce Sales Cloud, Autotask PSA, and Axonius.

Answer based on 31 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ESET Endpoint Security?

ESET Endpoint Security offers onboarding that is straightforward for end users and teams already familiar with ESET tools, while admins often need more time for policies, firewall rules, and remote deployment. Training is available through in-person sessions, live online training, webinars, and documentation, though some reviewers wanted more tutorials.

Answer based on 21 reviews

Getting Started and Support

### What customer support options does ESET Endpoint Security offer, and how do users rate the experience?

ESET Endpoint Security offers email/help desk, phone support, and chat. Users often describe support as knowledgeable, helpful, and quick to resolve issues, including guided troubleshooting. Some reviewers report slower replies, difficulty reaching phone support, and uneven regional service, but overall sentiment toward the support experience is generally positive.

Answer based on 115 reviews

Security

### How does ESET Endpoint Security handle data security and access control?

ESET Endpoint Security uses multilayered protection with malware scanning, real-time threat monitoring, firewall controls, device control for USB blocking, encryption for files and portable media, secure banking browser protection, two-factor authentication, and centralized remote administration. Some reviewers note setup can be complex, reporting and administration can feel limited, and certain scans or features may slow systems.

Answer based on 539 reviews

## Who uses ESET Endpoint Security?

Based on Capterra reviews from the past 4 years

## Pros and Cons

Comprehensive multilayered protection

91% positive reviews out of 394

Most reviewers indicate security and access control provide robust, customizable protection without impacting system performance.

Martin P.

Freelancer, 1 employee.

"Probably the best solution for companies to protect their employees and devices across all platforms."

Complicated licensing and renewal

50% negative reviews out of 58

Some reviewers describe license management, renewal, and purchasing as confusing, time-consuming, and occasionally expensive.

Effortless user experience

96% positive reviews out of 49

Most reviewers describe ease of use as a major benefit, highlighting straightforward setup and daily management.

Excessive and unclear notifications

55% negative reviews out of 51

Some reviewers report alerts and notifications are frequent, sometimes technical, and occasionally difficult to interpret or dismiss.

Kasun M.

Civil Engineer, 501 - 1,000 employees.

"Bit annoying software because it always show plenty of notification even if for very simple operations"

Non-intrusive background performance

97% positive reviews out of 30

Most reviewers find background operation efficient, using minimal resources and never disrupting daily computer tasks.

Challenging firewall configuration

61% negative reviews out of 33

Some reviewers find firewall settings confusing, causing unnecessary blocks and requiring manual intervention for exceptions.

Willem G.

Commercial manager, 11 - 50 employees.

"Its firewall is weird.it tends to block devices like printers or other devices.u have to whitelist which is an irritation"

## Features

AI summary

Based on 2,283 Application Performance Management reviews

Capterra data shows that buyers of computer security software rank the following features as their top priorities:

-   **Data Security** (**53%** of reviewers rated this feature as critical)
-   **Threat Response** (**55%**)
-   **Anti Virus** (**60%**)

ESET Endpoint Security supports all three of the features reviewers rate most highly: **Data Security**, **Threat Response**, and **Anti Virus**. Together, these capabilities help businesses protect sensitive information, detect and respond to security issues faster, and block malicious software before it spreads, allowing teams to maintain safer systems and reduce security risk across the organization.

Data Security

4.5 (145)

60.00% of 145 reviewers that rated this feature as important or highly important

It gives you robust protection for sensitive information through encryption and access control. Reviewers indicate their data feels safe, with no breaches experienced, and they value the peace of mind and strong local security, though some find firewall setup challenging.

Threat Response

4.7 (188)

56.91% of 188 reviewers that rated this feature as important or highly important

ESET Endpoint Security offers instant notifications and quick action when threats are detected. Users think its automated quarantine and removal are effective, and they value the clear alerts and fast response, which help prevent damage from viruses and intrusions.

Anti Virus

4.7 (162)

63.58% of 162 reviewers that rated this feature as important or highly important

You benefit from comprehensive virus scanning and frequent updates, ensuring strong protection. Some reviewers find it lightweight and effective against malware, with reliable alerts and minimal system impact, though a few feel it could block more viruses.

Vulnerability Scanning

4.6 (95)

56.84% of 95 reviewers that rated this feature as important or highly important

Discover patch statuses and vulnerabilities

Real-Time Monitoring

4.6 (184)

51.09% of 184 reviewers that rated this feature as important or highly important

This aspect helps you detect and stop threats instantly, maintaining system safety without slowing performance. Reviewers highlight its quick reactions, low resource usage, and continuous updates, saying it effectively prevents malware and keeps systems secure in real time.

Anomaly/Malware Detection

4.7 (154)

59.74% of 154 reviewers that rated this feature as important or highly important

With this capability, you receive rapid alerts for suspicious activity and malware, helping you stay ahead of threats. Reviewers appreciate its speed, accuracy, and low false positives, noting it reliably detects even hard-to-find malware without slowing down systems.

ESET Endpoint Security 66 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and report on everything that happens within the system or network

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

With this capability, you receive rapid alerts for suspicious activity and malware, helping you stay ahead of threats. Reviewers appreciate its speed, accuracy, and low false positives, noting it reliably detects even hard-to-find malware without slowing down systems.

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

You benefit from comprehensive virus scanning and frequent updates, ensuring strong protection. Some reviewers find it lightweight and effective against malware, with reliable alerts and minimal system impact, though a few feel it could block more viruses.

Identify and respond to security threats to developed applications

Create backups and provide methods to recover deleted/lost data

Track and analyse user behavior within a system or network

Identify bot traffic

Reduce or block bot traffic

Identify and respond to security threats to cloud applications

Process of backing up of files and applications to cloud-based remote servers for protection of data

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Conduct tracking and assessment of application and device behavior without breaks or interruptions

Assembly of graphs and charts for visualizing and tracking statistics/metrics

It gives you robust protection for sensitive information through encryption and access control. Reviewers indicate their data feels safe, with no breaches experienced, and they value the peace of mind and strong local security, though some find firewall setup challenging.

Maintenance and upkeep of physical and/or virtual devices

Plan and implement business continuity measures in case of unforeseen events

Convert data into a code for security

Track status, assign actions, and control access to systems for devices within the organization

Protect users working remotely and provide secure environments for personal devices to access company programs

Investigate security threats and validate malicious activity

Find & retrieve relevant data or documents

Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats

Intended to be used by managed service providers

Identify and prevent suspicious activity

Manage and track all disruptions and incidents

Identify and alert about security breaches by third parties

Managing inventories and tracking changes to hardware and software configurations

Observe and track the demand, usage, progress or quality of a system, product, or user

Tracks and makes accessible data on the health of servers and other network components.

Set up and configure network resources to make them accessible for authorized users, devices and servers

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

Install software updates and bug fixes remotely

Create, manage, and track policies and procedures within an organization

Arrange tasks based on the level of priority or urgency

Estimate or forecast of a future scenario based on the study of present trends

Protects systems from ransomware attacks and mitigates attack risks

Receive data and information in real time

This aspect helps you detect and stop threats instantly, maintaining system safety without slowing performance. Reviewers highlight its quick reactions, low resource usage, and continuous updates, saying it effectively prevents malware and keeps systems secure in real time.

Receive system updates as soon as any changes are made

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

View and track pertinent metrics to find patterns and gain insights from data

Identify and analyse the reasons behind accidents

Securely stores data to prevent data loss or breaches

Identify sensitive or personal information collected from users

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Information to prevent, understand and identify cyber threats

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

ESET Endpoint Security offers instant notifications and quick action when threats are detected. Users think its automated quarantine and removal are effective, and they value the clear alerts and fast response, which help prevent damage from viruses and intrusions.

Extra layer of security that requires not only a password and username but also something specific to that user

Track the availability time for a designated network or website over a given period of time

Extend virtual private network over public networks to enable protected information exchange

Safeguards to protect network vulnerabilities

Discover patch statuses and vulnerabilities

Monitor the IP addresses of the incoming traffic

Collect and analyze traffic data about website visitors

Identify and respond to security threats to web applications

Control system access and/or deliverability for applications and email addresses

Features

4.6 (1,171)

4.6

Based on 1,171 reviews

## Pricing

Value for money

4.4 (993)

Free Trial

[View pricing plan details](https://www.capterra.com/p/151915/ESET-Endpoint-Security/pricing/)

ESET PROTECT Entry

A$304.00

Other,Per Year

It includes:

-   File Server Security
-   Modern Endpoint Protection
-   Console

ESET PROTECT Advanced

A$396.00

Other,Per Year

It includes:

-   Full Disk Encryption
-   Advanced Threat Defence
-   Mobile Threat Defence

ESET PROTECT Complete

A$414.00

Other,Per Year

It includes:

-   Cloud App Protection
-   Vulnerability & Patch Management
-   Mail Server Security

Value for money

4.4 (993)

4.4

Based on 993 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[

Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[

ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[

Liongard](https://www.capterra.com/p/187784/Liongard/)[

Blumira](https://www.capterra.com/p/208225/Blumira/)[

Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/)[

Axonius](https://www.capterra.com/p/178568/Axonius-Cybersecurity-Asset-Management-Platform/)

## Support, customer service and training options

Customer Service

4.4 (919)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (919)

4.4

Based on 919 reviews

## User reviews

Overall rating

4.7

Based on 1,171 reviews

Filter by rating

5(846)

4(256)

3(57)

2(9)

1(3)

Mentioned topic

Sorted by most recent

VB

Valary B.

Manager

Health, Wellness and Fitness

### "Bypass geoblocks, strongly encrypted data traffic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2026

This allows us to bypass restrictions in certain countries. It is particularly helpful in conjunction with Google to check how search results differ depending on location.

Pros

Fast connection setup, many servers to choose from, infrequent connection drops, overcomes countless geo-restrictions, usable on multiple devices. It effectively protects my data from hackers and spies and the user interface is very intuitive, allowing me to browse the internet securely with just a few clicks. The speed is also remarkable, as I hardly notice any slowdown when browsing or streaming.

Cons

One minor drawback is that the connection can occasionally drop, especially when using less stable servers. However, this only happens rarely.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Anna M.

Sales and Marketing Manager

Staffing and Recruiting

### "ESET Endpoint Security is Friendly, Accurate and Secure to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2026

My overall experience with ESET Endpoint Security is superb. ESET Endpoint Security's capabilities are world-class.

Pros

ESET Endpoint Security is a valuable endpoint security solution that has outstanding capabilities. It is easy to set up ESET Endpoint Security.

Cons

Since I started using ESET Endpoint Security, I have never encountered challenges. ESET Endpoint Security is so reliable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Willem G.

Commercial manager

Computer & Network Security

### "Simple edr"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

February 17, 2026

Eset is probably a good entry level.its good for ilder pcs .it does not use much resources which helps.

Pros

It is very easy to install and use.it does not use alot of system resources when it is running.it runs very fast

Cons

Its firewall is weird.it tends to block devices like printers or other devices.u have to whitelist which is an irritation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2026

Thank you for your detailed, 5 star review. We appreciate your feedback and will take it into consideration for how we proceed in the future. Thank you for choosing ESET as your cybersecurity provider. Thanks for spreading the word! You can earn rewards when you refer friends to ESET. Your trust means a lot. Pass it on and get rewarded for every friend you refer. https://refer.eset.com/trustpilot-rep-us https://refer.eset.com/trustpilot-rep-ca

ZR

Zalman R.

IT

Wholesale

### "Eset Business Anti Virus"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 2, 2026

There are many good technicians that know the program very well. They were very helpful in setting up the console and creating all of the policies that were needed.

Pros

I changed from Symantec to Eset. I believe their Threat Detection is very good. Even the basic Anti Program has many features that enhance protection. One needs to create policies to allow RDP via VPN. I use it to block add websites that the original website sends me to when clicking on an article to read. I talked with their tech support team when I couldn't get RDP via VPN to work. They logged on and created the necessary rules. The console management is excellent.

Cons

I can't think of anything. Maybe price? This is the business version. I don't know if the home has all of these extra protections. This is not a program that can be installed and walk away.

Switched from

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

No tech support, Product was being discontinued according to other IT people

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2026

Thank you for choosing ESET endpoint protection, and for taking the time to write a review. We're glad you've had a positive experience with our product and its management console. Your feedback has been passed along to our team, and we appreciate your input. Thank you for choosing ESET! Thanks for spreading the word! You can earn rewards when you refer friends to ESET. Your trust means a lot. Pass it on and get rewarded for every friend you refer. https://refer.eset.com/trustpilot-rep-us https://refer.eset.com/trustpilot-rep-ca

PR

Paul R.

Owner

Computer & Network Security

### "We wouldn't use anything else"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2025

We have been a very happy customer since NOD32 so has been a while. In that time as an MSP, we have had no customer suffering any of the many threats that EST protects against. For this simple reason, we wouldn't use anything else.

Pros

ESET is quick to install and doesn't use massive system resources. There is an extensive amount of configuration settings covering any setup you could imagine.

Cons

I cannot find any Cons for this product in operation. It could be a little cheaper as has always been at the higher price level for comparable software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2025

Thank you for your glowing review extolling the ease of use of ESET. We look forward to continuing to serve as your cybersecurity provider well into the future.

MG

Mario G.

IT Director

Retail

### "Tremendous offerings and features, for the knowledgable IT staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

March 25, 2025

Good experience, very diverse set of features, but in the end was too complicated and expensive for our final decision.

Pros

A very comprehensive suite of tools for business protection.

Cons

Steep learning curve, things like policy management and firewall rules can be challenging.

Alternatives considered

[OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/)

[Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)

Reasons for choosing ESET Endpoint Security

We settled on Webroot. ESET was great, but too difficult for our IT staff to manage. It was also slightly more expensive for our environment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 9, 2025

Thank you for choosing ESET as your cybersecurity solution, and for taking the time to write a review. We're glad to hear that our software is meeting your needs and providing you with peace of mind. We appreciate your business and look forward to continuing to serve you in the future.

AS

Amy S.

Owner

Hospitality

### "Pain in the butt"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 3, 2025

I installed it to get some malware off my computer and ended up getting a whole mess.

Pros

I really didn't like that much of this application.

Cons

I didn't like that once I didn't want it anymore It took me weeks to get it completely off of my laptop

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2025

Thank you for taking the time to provide your feedback about ESET, we are sorry to hear that you have had such a negative experience. Our support team strives to offer the best possible customer service and we are disappointed to hear that this was not the case in your situation. We would like to offer our sincerest apologies and would love the opportunity to speak with you further about your experience. Please contact our billing support team at +1 (844) 824-3738 and they can try to quickly resolve.

BG

Brennan G.

Help desk specialist

Insurance

### "Effective enterprise security solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 18, 2025

Good. Little if no complaints from users, and despite the "cons" listed, it is still a good product

Pros

Robust security solution, great replacement compared to Kaspersky

Cons

In a VDI instant clones environment, we've come across numerous glitches in the admin center, mainly with not all user PCs showing up.

Switched from

[Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)

Kaspersky isn't listed. We did not switch from Malwarebytes. Kaspersky was banned in the US so we had to make the switch to a different solution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2025

Thank you for your honest feedback, we really appreciate it. We're constantly working to improve our products and your comments will help us do that. Thank you for using ESET!

DT

Daniel T.

IT Engineer

Automotive

### "Good for the price but I am tempted to try more expensive options "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 15, 2025

Good price point compared to other products but I have been left wanting as I have had a few issue with Eset

Pros

Great Price compared to other products on the market and the UI is very intuitive

Cons

Installers have to be updated very often. When something fails it does not give you great detail on what went wrong

Switched from

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

Price and the performance of the product was not good enough

Reasons for choosing ESET Endpoint Security

The product was double the cost of Eset Endpoint Security

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2025

Thank you for your honest feedback, we really appreciate it. We're constantly working to improve our products and your comments will help us do that. Thank you for using ESET!

CF

Chad F.

Customer success

Information Technology and Services

### "Prevents devices from being infected"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 13, 2025

It supports more than one device for example smartphone, laptop and desktop on a single license.

Pros

This endpoint security is able to detect identify and analyze and I incoming malware on a device and it did not find the user to take action immediately before the device is being infected.

Cons

I love this endpoint because all of them comes in one package of ESET PROTECT.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2025

Thank you for your honest review and endorsement of ESET, we truly appreciate it! We're glad to hear that you've had a positive experience with our software. We'll be sure to pass on your compliments to the team.

[View all Reviews](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/)

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