CredentialMyDoc

5 / 5 18 reviews

Who Uses This Software?

Muliti-provider medical practices, credentialing companies, medical billing companies, IPAs


Average Ratings

18 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Pricing Details
    Monthly per provider/ unlimited users.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Covenant Technology Group
  • ctgconnect.com
  • Founded 2009
  • United States

About CredentialMyDoc

Amazingly simple to use, CredentialMyDoc walks you step-by-step through the credentialing, privileging and enrollment process to help you stay focused on running a successful healthcare organization. Features include payer management, provider portal, expiration management, form generation, reporting, workflow tools and more.


CredentialMyDoc Features

  • Appointment Management
  • Certification Tracking
  • Committee Management
  • Document Management
  • Expiration Management
  • License Verification
  • Online Applications
  • Privileging

CredentialMyDoc Reviews Recently Reviewed!

CMD is great, customizable software

Sep 28, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have been able to add all kinds of features, applications, and options to our subscription that have made our use of CMD great! They even created a portal for us so our managers could access info and documents without inadvertently changing information. Customer support is always prompt and responsive.

Cons: Sometimes there are too many options, it can be confusing for the occasional user. More automated processes would be helpful (aka, if a renewed document is uploaded, an option to update the expiration date and archive the old document would be awesome.)

Overall: A one stop shop to house our provider information.

Vendor Response

by Covenant Technology Group on September 29, 2017

Thank you, Jacqui!

had a great experience working with the CMD team

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: very easy to use and they are constantly working to improve the product...we love the new report writer...it's a great help

Overall: earlier there was lack of a report writer but they added it and it works great!

Vendor Response

by Covenant Technology Group on September 19, 2017

Thank you so much, Linda!

Great product, user friendly. Keeps the credentialing department organized

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, has a lot of great features to store items into the software. Like the documentation section to store all items into it. My credentialing department is almost paperless now.

Overall: Organized a credentialing department that had many parts scattered in different locations. Now I am able to streamline our business.

Vendor Response

by Covenant Technology Group on August 29, 2017

Thank you, Teresa!

Amazing Software!

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software does all we need it to, and then some. The ease of adding new functionality is outstanding.

Cons: NOTHING! Any time we need it to do something it doesn't already do, we just ask for it and it gets implemented. Truly a great product.

Overall: CMD streamlines my department and increases productivity. It is very user friendly, and because it's web-based, it is super easy to use from home or your mobile device.

CredentialMyDoc has Streamlined my enrollment processing!!!!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where do I start?!?! LOVE that the customer support maps all of my applications---this has saved me TREMENDOUS time. Just a few clicks and I have the application ready for signature. Customer Support is amazing and they love hearing suggestions for improvements. My Billing Department also loves the Weekly Update on status of our provider's enrollment approvals! I also greatly appreciate that it is web-based and can use it anywhere!

Cons: There can be a few tweaks here and there (and they're currently being worked on) but overall I don't have any complaints.

Overall: Timesaver!! Everything in one place!

Vendor Response

by Covenant Technology Group on August 05, 2017

Thank you so much, Paulene!

Wonderful Product! Makes credentialing much, much easier!

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The monthly emails regarding expirations for physicians, and the generate forms feature! To have an application auto populate with provider information instead of having to manually fill out each one is a tremendous time saver!

Cons: The only con I see to this software is actually being implemented, I believe. I would like for it to be able to have custom forms on it, like local hospital applications, etc.

Vendor Response

by Covenant Technology Group on August 04, 2017

Thanks for the review, Erin! Sorry that you didn't realize we do map in any forms you need for you. I'm glad you're connected for some additional training to learn more about that. Remember, the forms are included at no additional charge, too!

Five Stars - That's CredentialMyDoc

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: There are so many pros, it is hard to narrow down, but my top three would be (1) the emailed, automated report I receive every Monday morning with all upcoming expirables; (2) the payer section - you just enter your payer information, status, etc and click a button to download into an Excel spreadsheet; and (3) there is no mapping of applications - if you need a new application or update to an existing application, then you contact CredentialMyDoc support, and they take care of it in a timely manner.

Cons: I have no cons - it does not have any negatives, and the CredentialMyDoc team is always working to make a great product even better.

Overall: If you are looking for credentialing software, then CredentialMyDoc is your solution. I have used the software for over three years, and it just keeps getting better. Customer support is top notch - they are responsive and friendly. It offers everything you need to store information, run reports, populate applications, and much more without being complicated to use. If there is anything the software does not already offer, the CredentialMyDoc team will make every effort to add new features to accomodate the customer's needs. I highly recommend CredentialMyDoc.

Vendor Response

by Covenant Technology Group on March 14, 2017

Thank you so much, Wendy!

Outstanding system and customer service

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The team and the support you receive when you have a question and/or issues

Cons: I have not found anything that I do not like. The company is constantly listening to their customers and making changes to make our work more efficient, timely and easy.

Overall: This system will save you a lot of time especially if you have multiple job responsibilities. All of the staff are phenomenal and your support request(s) are turned around instantly. CMD truly listens to their customers for any product ideas. If any changes or updates are going to be rolled out, you are notified ahead of time with a complete guide/explanation. There is no logging into the system with "surprises."

Recommendations to other buyers: Keep up the great job!

Vendor Response

by Covenant Technology Group on January 16, 2017

Thank you, Susan!

Hospital Credentialing

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Cuts time in half in processing applications. Keeps track of expiration dates.

Cons: Sometimes the fields of the applications that require filling in of information, the font could be a little bigger.

Overall: I have been using this software to complete reappointment applications for credentialing to hospitals in the area for 20 physicians. This software is a big time saver in that it automatically fills in the information required on the application. I no longer have to write these out which took quite some time. I like the reminders of the expirations of licensing, and other important documents for physicians so that I can keep track of this information and ensure that this it is kept up today. I really like this software!

Vendor Response

by Covenant Technology Group on January 05, 2017

Thank you, Peggy!

Love CredentialMyDoc

Sep 26, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and very user friendly

Cons: none that I have found

Overall: Since the credentialing department moved to CredentialMyDoc, my work time has been exponentially increased in completing applications for payers. Ashlyn & the customer service department of CMD is has been incredible and quick in their assistance. I would highly recommend using CredentialMyDoc for credentialing services!

Vendor Response

by Covenant Technology Group on September 26, 2016

Thank you, Donna!

CMD - Quick but Good Review

Sep 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very easy to input information, locate information and to update information. The customer service is quick and good. I like being able to print pre-populated applications and documents - saves A LOT of time.

Cons: Again, I need more training to be able to take advantage of all it has to offer. This is not because the training is not offered but because I've not had the time to get the training. CMD was in place only a month or so where I work when I took the Credentialing position and have had to train myself. I would like a reference "manual" of some sort ---which I understand is in the worksl

Overall: I think CMD is a good program but I'm sure it's a much better program than I realize as I've not had a chance to get the training I need to understand and know about it's all-encompassing capabilities.

Recommendations to other buyers: *** I did not answer the "value for the money" as I was not involved in the purchase of the program.

Vendor Response

by Covenant Technology Group on September 25, 2016

I am so glad that I saw your review, Janet. You'll have product manual and a link to the training calendar in your email today. Thank you!

Great Product

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CMD team adds and maps forms for you free, other companies normally charge for extra for it. My favorite thing about CMD is the customer service, they go above and beyond to take care of me and make sure that their product fits whatever needs I need met. To me this is where they stand out miles above other products I looked at, their goal it truly to make the best product out there and they are doing that by listening to their clients and constantly improving based on our feedback. Ultimately, my choosing this system came down to the attitude and commitment to service they portrayed, and I liked the layout.

There are so many thing that I like about the product, I like that it is very user friendly, the layout feels very familiar and easy to use. I love the form generator, saves me so much time! Implementation was very easy, they set me up a username and password and I was in. Initially, I was able to give them a bunch of spreadsheets where I had been tracking my information, and they loaded it for me. On some of the providers, they were able to pull some info from CAQH. Then I went in and added the details. I think if you are able to provide them with the data they will try to help in any way that they can, that is just who they are.

Cons: None

Overall: I work for a large specialty practice where we have doctors, NP¿s, PA¿s,(around 171 providers total). CMD allows me to house and track information on all of them. Sends me expiration emails to alert me when licenses are expiring and such. It is a very helpful tool. Also, their billing set up is very fluid, makes it VERY easy to add and remove providers. You just do it yourself and true up on an annual basis.

Recommendations to other buyers: I can¿t say enough about the team at CMD, they are very wonderful and helpful people intent on delivering a great product. I would recommend them without hesitation.

Vendor Response

by Covenant Technology Group on September 20, 2016

Thank you, Ania!

Tremendous time saver

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, Customizable forms, great product support.

Cons: Would like more robust reporting capability

Overall: Credential My Doc has been a tremendous asset in our credentialing tasks. There customer service is speedy and accurate. I cannot imagine life in a Medical Staff Office without it.

Recommendations to other buyers: CredentialMyDoc is a great product that has saved us countless time in providing information to our management, tracking the credentialing process and streamlining operations. It is a great value to our organization and we saw quick returns on our investment.

Vendor Response

by Covenant Technology Group on September 19, 2016

Thank you so much, Marilynn!

Great Credentialing Product

Sep 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything in one place

Cons: nothing comes to mind because anything I didn't like and wanted to change, the support staff took care of for me right away.

Overall: I have 60+ physicians with 30 independent contractor physicians and 10 mid levels to keep track of. Initial applications, reappointment applications, cme tracking, supporting documents to keep up to date. Before CMD I had more spreadsheets than I cared to count. Now I have everything in one place and the product is so easy to use. The support staff is phenomenal and responds to my requests the same day.

Vendor Response

by Covenant Technology Group on September 20, 2016

Thank you, Debbie!

CredentialMyDoc - Review by Cardiology Associates of Mobile Inc, Mobile AL

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like to be able to pull information into a spread sheet quickly and know that the information is accurate. It will let you know when an item is coming up for renewal. It also is a tremendous help with completing forms and applications.

Overall: Our providers information and history is now just a click away! No more pulling physician files to find where they went to school or what type of CME hours they have done, it is now easy to find, easy to manage, and keep information up to date. The continuous flow of forms and apps to complete are now easy and can be done with confidence. CredentialMyDoc has made credentialing an ART!

Vendor Response

by Covenant Technology Group on September 14, 2016

Thank you, Amber!

CMD is More than Just Filling Out Applications!

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The alerts that I'm able to set up to remind providers when something is due or needs to be current. Also, I don't have to write in everything on applications when it's time for reappointments. Their update data can be generated on to the forms for me.

Overall: I credential for a pretty large group. CMD has been able to help me manage all of my providers important documentation, as well as provide great assistance with getting applications completed. I have been able to keep up with expirations for important documents by receiving alerts. If a provider is out of the country and I need them to complete a document right away, I'm able to set up access for that provider to log in where they are and get the documentation completed. This system has been quite helpful with keeping me on target for very important credentials for my providers to ensure nothing is missed.

Recommendations to other buyers: The support is great! Everyone is very eager to help with additional training if you need it. The CMD staff reach out to their customers to make sure that you're ok and give regular updates about their system.

Vendor Response

by Covenant Technology Group on September 14, 2016

Thank you, LaShunda!

Exceptional Credentialing Product!

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Support is A+ & Functionality

Cons: I have not found a Con.

Overall: The Ratings say it ALL. CMD is easy to use. It keeps you organized and on track. We LOVE the email notification feature for documents that are about to expire. Don't know how we managed before CMD!

Recommendations to other buyers: Keep up the great work!

Vendor Response

by Covenant Technology Group on September 13, 2016

Thank you so much, Cathy!

CMD always Saves the Day!!

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I cannot say enough wonderful things about CredentialMyDoc and the CMD Team! I have been using CMD for a couple of years now and it has shown to be a great time saver, not to mention my memory for all things that expire! The team is top notch and are always extremely responsive and helpful. I would recommend CMD without hesitation!

Vendor Response

by Covenant Technology Group on June 02, 2016

Thank you so much, Kimberly!