# DiscoverText Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DiscoverText Software - reviews, pricing plans, popular comparisons to other Text Mining products and more.

Source: https://www.capterra.com/p/151927/DiscoverText

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# 

 DiscoverText Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DiscoverText

## What is DiscoverText?

Web-based collaborative text analytics system that allows academics, companies, and governments to schedule fetches from Twitter, import from SurveyMonkey, email, or a spreadsheet, to search, filter, cluster, human-code and machine-classify text. Texifter's CoderRank patent focuses on algorithmic techniques analogous to Google's PageRank for web search, but tailored to improve large scale, collaborative text analytics through enhanced machine-learning and the gamification of crowd source coding.

## What is DiscoverText used for?

[Text Mining](https://www.capterra.com/text-mining-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)

Top alternative

Featured

Overall rating

Based on 111 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

1%

Starting price

$1000

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DiscoverText?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://discovertext.com/&name=DiscoverText)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DiscoverText

4.6 (111)

VS.

[4.6 (60)](https://www.capterra.com/p/73529/Lexbe-eDiscovery-Platform/reviews/)

Starting Price

$1000

Per User, Per Month

Starting Price

$349

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (111)

Ease Of Use

4.4 (87)

Value For Money

4.6 (86)

Value For Money

4.5 (62)

Customer Service

4.6 (91)

Customer Service

4.7 (74)

## DiscoverText alternatives

[4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Everlaw](https://www.capterra.com/p/137171/Everlaw/)

[4.9 (87)](https://www.capterra.com/p/137171/Everlaw/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/137171/Everlaw/)

[Nextpoint](https://www.capterra.com/p/114099/Nextpoint/)

[4.4 (234)](https://www.capterra.com/p/114099/Nextpoint/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/114099/Nextpoint/)

Highest Rated

[GoldFynch](https://www.capterra.com/p/219762/GoldFynch/)

[5.0 (10)](https://www.capterra.com/p/219762/GoldFynch/#reviews)

Starting price

$27.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/219762/GoldFynch/)

[View all alternatives](https://www.capterra.com/p/151927/DiscoverText/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Data Extraction

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Reporting & Statistics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search/Filter

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Sentiment Analysis

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

DiscoverText 24 features

Define levels of authorization for access to specific files or systems

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Capability to use a search engine via operators like AND, NOT, and OR

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Find & retrieve relevant data or documents

Pull information from scanning entire documents

Search for specific words or phrases within a document or database

Identify specific keywords in documents

Identify different languages

Collect and maintain structured information that describes data or content

Analyzing historical and current data and generating a model to help predict future outcomes.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Identify topics to prioritize document research

Get Advice

We can help you find the software with the features you need.

Features

4.5 (111)

4.5

Based on 111 reviews

## Pricing

Value for money

4.6 (86)

Free Trial

Free Version

Basic

$1,000

Per User,Per Month

Value for money

4.6 (86)

4.6

Based on 86 reviews

## Integrations

[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (91)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (91)

4.6

Based on 91 reviews

## User reviews

Overall rating

4.6

Based on 111 reviews

Filter by rating

5(73)

4(32)

3(5)

2(1)

1(0)

Mentioned topic

Sorted by most recent

RG

Radhika G.

Professor

Research

### "Discovertext for qualitative research"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2022

Good. We are glad - very glad the tool is available . We use several tools to get a better insight into the data sets we create.

Pros

Ease of use for qualitative research of data collected and tabulated both online and offline. My team and I often even import data with urls in the set even if not directly scraped via discovertext because we can view the data "in context"

Cons

Still working through the data coding system - it seems intuitive - but hard to say

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Debipreeta R.

Doctoral Student

Education Management

### "Using DiscoverText for Scraping Twitter data and Textual Analysis"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2022

I'm primarily looking at coding and textual analysis of hashtag data. The meta data features are an excellent add on.

Pros

The software is very user friendly. It is easy to navigate by self and the tutorials are a great help for any novice user to get started with it. Excellent resources provided in terms of various usages of the software.

Cons

The only thing I think the software needs to upgrade is the size of data we can upload on DiscoverText using JASON files format.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 5, 2022

We appreciate the generous review and we can certainly we can increase the file size capability for JSON files.

MA

Meshal A.

PhD candidate

Think Tanks

### "Easy to use and great value for price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2022

Great quality for the price!

Pros

Ease of use, relative to other similar software.

Cons

Limitations of extracting Twitter historical data, I wish there is an option embedded through the program itself to import historical data without dealing directly with the Twitter API.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 25, 2022

I appreciate the constructive feedback and we are exploring a direct pipeline for academics exactly the way you describe it.

JB

James B.

PhD Candidate

Higher Education

### "Helpful software for capturing Twitter data"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 5, 2022

Pros

Although there is a learning curve to the platform, I found the software easy to use and simple to integrate into coding procedures already in use. I have found this to be the most useful platform when conducting analyses of twitter data — especially when collecting the data from the twitter API.

Cons

There is a learning curve when it comes to the different elements of the platform. However, there are plenty of helpful resources to help manage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 25, 2022

We really appreciate teh feedback and if you need anything just let us know.

SF

Saadia F.

Graduate Research Assistant

Higher Education

### "Excellent for mining twitter data. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2022

Pros

The software is very easy to use. The best feature is that you get to see tweet as the tweets are supposed to look like. An excel sheet takes the charm away. This is why I can spend hours and hours reading the data without losing interest.

Cons

It would be better if the filtering steps were linked. As of now I have to use the folding criteria to narrow things down and look at the count of tweets but I can’t immediately use the same filters for actual sub setting of data

Switched from

[Gephi](https://www.capterra.com/p/233118/Gephi/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2022

That is excellent feedback. We actually do have an advanced multi-factor filter in beta that just needs to be released so this serves as a good reminder to get it out to all users. Under the current system you can filter by one criteria to a bucket then apply a second filter to the items in the bucket, successively "stacking" the filters.

SK

Sezgi K.

Ph.D. student/ TA & RA

Higher Education

### "An amazing software for social media & network analysis!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2022

It is great to see how Stu supports academics and researchers, I was able to recommend the tool to colleagues in another University who were also given free and high-capacity licenses. We are hoping to pursue a research project on the markers of parochial empathy observed through Twitter data of users commenting on Syrian refugees in Turkey in the next 6 months using DiscoverText. DiscoverText bonding Temple University\`s communication program with Bilkent University\`s!

Pros

It is incredibly easy to collect and clean data in different types and formats. I particularly worked with Twitter and newspaper data and found it particularly useful for picking out the pertinent content (e.g. hate and support discourses towards refugees within the context of Turkish users). I was able to download the data to use it with Gephi and come up with invigorating network illustrations. Also nice to be able to label the data on the software and create multiple archives.

Cons

Exporting the data as an excel sheet :( I know I can do it but somehow I need to check the tutorials and my emails to figure out how to do it, could playing around with the design of the option help?

Reasons for choosing DiscoverText

Price, functionality, ease of communication

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2022

This is a generous review and we are grateful. I would be happy to host a meeting to go over the export features and I will make a note to add a video to the tutorials.

CH

Camryn H.

Student

International Affairs

### "Tool for Research"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

June 28, 2022

Pros

I use this program to code survey responses to identify themes and find it very straightforward. I like the ability to type in a letter for a code and apply it instead of clicking, however often this feature does not work for me.

Cons

Just that it glitches sometimes so I don’t know what will or will not work when I use it. But recently it has been consistent

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2022

I would be grateful to learn more about this issue. If you are coding and another person set up the coding scheme, it may be the owner or manager of the project created a coding scheme that requires more advanced skills, for example, when using the multi-keystroke coding interface.

RY

Rubens Y.

PhD Candidate

Public Policy

### "Easy to use and powerful display"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2022

Very useful and easy to use. It save a lot of time and effort and allow you to get to the analysis easily.

Pros

It is very helpful to get the data from Twitter and sort results without programming. It offers basic stats and charts based on the data retrieved and the opportunity to easily group it according to the researcher interest. Display visually the Tweet as shown in Twitter, allowing to keep the sense of it, but in addition offers all the metadata in a convenient form.

Cons

Some minor UX details (i.e. page after reloading sometimes hide some tabs or does not jump to the top of the data displayed). When filtering data, it doesn't allow to combine some metadata fields (i.e. location declared in bio), so you must filter data step by step.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2022

Thanks for taking the time to write a review. I agree there are a few display issues that need an update and you are correct to point them out.

LA

Leah A.

Associate Professor of English

Higher Education

### "Great Tool to Gather and Sort Tweets"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 22, 2021

Pros

I have found DiscoverText extremely useful for my current project - an analysis of a large group of #MeToo tweets. I looked at other commercial products and I found them all very expensive and challenging and mostly geared to marketing within commerce. DiscoverText is more geared to research, and I very much appreciate that. I also appreciate how available \[SENSITIVE CONTENT\] is to users who need technical support. Early on in my project, he consulted with me on how to go about searching, gathering, and analyzing my data.

Cons

I don't have anything to put here. Thanks!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2021

Thanks for the review Leah. That is an important topic to study and we are happy to help if possible. Did you know we have the first 3 days of #metoo in three languages? The DiscoverText collaborative architecture makes it possible for many professors and students to study this data. We are here if you want to schedule a class training. ~Stu

JJ

Jessica J.

Adjunct Professor

Higher Education

### "Sift Social Text Quickly After Learning Curve "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 7, 2019

Tweet content aggregation, organization, and analysis for marketing.

Pros

This application makes light work of text content aggregation, cleaning, and organization, which is especially valuable to social media analysts in their social listening efforts.

Cons

There is a substantial learning curve to using this program. Aligning the feeds is not user-friendly for first timers, and I think this could be streamlined a bit more.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2021

Hi Jessica. Thanks for writing a review. I would be happy to assist with the learning curve. We do offer virtual office hours 6 days a week: https://calendly.com/discovertext. Some of the self-trained users report having luck via the video tutorials: https://discovertext.com/videos/ Best, Stu

[View all Reviews](https://www.capterra.com/p/151927/DiscoverText/reviews/)

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Popular comparisons

[Everlaw vs DiscoverText](https://www.capterra.com/compare/137171-151927/Everlaw-vs-DiscoverText)[Nextpoint vs DiscoverText](https://www.capterra.com/compare/114099-151927/Nextpoint-vs-DiscoverText)

[Logikcull vs DiscoverText](https://www.capterra.com/compare/142299-151927/Logikcull-vs-DiscoverText) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)