--- title: "DiscoverText Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DiscoverText Software - reviews, pricing plans, popular comparisons to other Text Mining products and more." source_url: "https://www.capterra.com/p/151927/DiscoverText/" page_type: "product" language: "en" --- # DiscoverText Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DiscoverText ## What is DiscoverText? Web-based collaborative text analytics system that allows academics, companies, and governments to schedule fetches from Twitter, import from SurveyMonkey, email, or a spreadsheet, to search, filter, cluster, human-code and machine-classify text. Texifter's CoderRank patent focuses on algorithmic techniques analogous to Google's PageRank for web search, but tailored to improve large scale, collaborative text analytics through enhanced machine-learning and the gamification of crowd source coding. ## What is DiscoverText used for? [Text Mining](https://www.capterra.com/text-mining-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/) Top alternative Featured Overall rating Based on 111 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 1% Starting price $1000 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DiscoverText?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://discovertext.com/&name=DiscoverText) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DiscoverText 4.6 (111) VS. [4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/) Starting Price $1000 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (111) Ease Of Use 4.5 (4) Value For Money 4.6 (86) Value For Money 4.5 (4) Customer Service 4.6 (91) Customer Service 4.8 (4) ## DiscoverText alternatives [4.6 (51)](https://www.capterra.com/p/202797/Rev/reviews/) Starting price $25.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [licili](https://www.capterra.com/p/241038/licili/) [4.8 (4)](https://www.capterra.com/p/241038/licili/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241038/licili/) Highest Rated [Clootrack](https://www.capterra.com/p/10004460/Clootrack/) [5.0 (16)](https://www.capterra.com/p/10004460/Clootrack/#reviews) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10004460/Clootrack/) [View all alternatives](https://www.capterra.com/p/151927/DiscoverText/alternatives/) ## FAQs about DiscoverText Overview ### What problems does DiscoverText solve? DiscoverText helps researchers, analysts, and social science teams solve difficult social media and survey data workflows by collecting historical and real-time text in one place, cleaning duplicates, filtering large datasets, and coding collaboratively without programming. It reduces manual spreadsheet work, speeds sentiment and topic analysis, and improves visibility across multi-coder research projects. Answer based on 91 reviews Overview ### Which roles and teams benefit most from DiscoverText? DiscoverText is most used by academic researchers, professors, graduate students, and social science teams that analyze large text datasets. Faculty and research assistants use it to code qualitative data, review documents, and support studies, while students and doctoral candidates rely on it for literature analysis, coursework, and thesis research. Answer based on 111 reviews Overview ### What company size and specific industries is DiscoverText built for? DiscoverText is designed for Fortune 1000 companies, academic institutions, and government agencies that need analytics for gathering, storing, and collaboratively acting on natural language text data. It fits large enterprises and organizations in education and the public sector that work with text-heavy information. Features and Usability ### What are the key features of DiscoverText? DiscoverText includes core text analysis and machine learning features for collecting, coding, and classifying large datasets, especially Twitter data. Key differentiators include collaborative coding with intercoder reliability checks, advanced filtering and Boolean search, metadata analysis, topic clustering and sentiment analysis, plus data import/export and API access. Answer based on 53 reviews Overview ### How good is DiscoverText for analyzing tweets? DiscoverText works well for tweet analysis, especially for academic research and team-based coding projects. It supports Twitter data import, filtering, metadata search, duplicate detection, visualizations, and exports to other analysis tools. Some users find sentiment coding and retweet handling less clear, and very large datasets can take longer to load. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does DiscoverText integrate with? DiscoverText integrates with Twitter/X and SurveyMonkey, with reviewer-confirmed use centered heavily on Twitter/X for importing, searching, and exporting social data. Reviewers also mention working alongside Gephi for network analysis, while additional mentions reference Facebook and RSS feeds as data sources connected through the platform. Answer based on 47 reviews Getting Started and Support ### How easy is it to onboard and train a team on DiscoverText? DiscoverText offers in-person training, live online sessions, webinars, documentation, and videos. Teams can learn the basics quickly, especially researchers and other nontechnical users, but admins or advanced users often need more time to find features, set up coding schemes, and understand machine learning tools. Reviewers also note uneven documentation. Answer based on 37 reviews Getting Started and Support ### What customer support options does DiscoverText offer, and how do users rate the experience? DiscoverText offers email/help desk, a knowledge base, and phone support. Users generally describe support as responsive, friendly, and detailed, with help often arriving within hours and staff walking through setup step by step. Some users say certain features can be hard to learn and want clearer documentation in the knowledge base. Answer based on 22 reviews Features and Usability ### How well does DiscoverText handle data coding? DiscoverText makes text coding approachable for researchers, students, and coding teams working with large datasets. It supports collaborative coding, data cleaning, deduplication, machine-assisted classification, and intercoder reliability checks. Many users like the point-and-click workflow and metadata handling, though some mention a learning curve and less precise automatic coding in certain languages. Answer based on 28 reviews ## Features AI summary Based on 94 Text Mining reviews Capterra reviewers highlight these as the features buyers care about most when choosing text mining software: - **Text Analysis** (**68%** of reviewers rated this feature as critical) - **Contextual Search** (**82%**) - **Summarization** (**73%**) DiscoverText supports **Text Analysis**, which gives teams a way to examine unstructured content and identify patterns in large volumes of text. However, it does not include **Contextual Search** or **Summarization**. Instead, it offers **Topic Clustering** (**60%**), which can help users group related themes and organize text collections more efficiently. Together, these capabilities help businesses review content at scale and giving teams clearer insight into trends and recurring topics. Text Analysis 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Data Extraction 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Reporting & Statistics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search/Filter 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria DiscoverText 24 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Filtering: Find & retrieve relevant data or documents - Full Text Extraction: Pull information from scanning entire documents - Full Text Search: Search for specific words or phrases within a document or database - Keyword Search: Identify specific keywords in documents - Language Detection: Identify different languages - Metadata Management: Collect and maintain structured information that describes data or content - Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Topic Clustering: Identify topics to prioritize document research --- Get Advice We can help you find the software with the features you need. Features 4.5 (111) 4.5 Based on 111 reviews ## Pricing Value for money 4.6 (86) Free Trial Free Version Basic $1,000 Per User,Per Month Value for money 4.6 (86) 4.6 Based on 86 reviews ## Integrations [ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (91) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (91) 4.6 Based on 91 reviews ## User reviews Overall rating 4.6 Based on 111 reviews Filter by rating 5(73) 4(32) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent RG Radhika G. Professor Research ### "Discovertext for qualitative research" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2022 Good. We are glad - very glad the tool is available . We use several tools to get a better insight into the data sets we create. Pros Ease of use for qualitative research of data collected and tabulated both online and offline. My team and I often even import data with urls in the set even if not directly scraped via discovertext because we can view the data "in context" Cons Still working through the data coding system - it seems intuitive - but hard to say Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Debipreeta R. Doctoral Student Education Management ### "Using DiscoverText for Scraping Twitter data and Textual Analysis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2022 I'm primarily looking at coding and textual analysis of hashtag data. The meta data features are an excellent add on. Pros The software is very user friendly. It is easy to navigate by self and the tutorials are a great help for any novice user to get started with it. Excellent resources provided in terms of various usages of the software. Cons The only thing I think the software needs to upgrade is the size of data we can upload on DiscoverText using JASON files format. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 5, 2022 We appreciate the generous review and we can certainly we can increase the file size capability for JSON files. MA Meshal A. PhD candidate Think Tanks ### "Easy to use and great value for price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2022 Great quality for the price! Pros Ease of use, relative to other similar software. Cons Limitations of extracting Twitter historical data, I wish there is an option embedded through the program itself to import historical data without dealing directly with the Twitter API. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2022 I appreciate the constructive feedback and we are exploring a direct pipeline for academics exactly the way you describe it. JB James B. PhD Candidate Higher Education ### "Helpful software for capturing Twitter data" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 5, 2022 Pros Although there is a learning curve to the platform, I found the software easy to use and simple to integrate into coding procedures already in use. I have found this to be the most useful platform when conducting analyses of twitter data — especially when collecting the data from the twitter API. Cons There is a learning curve when it comes to the different elements of the platform. However, there are plenty of helpful resources to help manage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2022 We really appreciate teh feedback and if you need anything just let us know. SF Saadia F. Graduate Research Assistant Higher Education ### "Excellent for mining twitter data. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 Pros The software is very easy to use. The best feature is that you get to see tweet as the tweets are supposed to look like. An excel sheet takes the charm away. This is why I can spend hours and hours reading the data without losing interest. Cons It would be better if the filtering steps were linked. As of now I have to use the folding criteria to narrow things down and look at the count of tweets but I can’t immediately use the same filters for actual sub setting of data Switched from [Gephi](https://www.capterra.com/p/233118/Gephi/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 30, 2022 That is excellent feedback. We actually do have an advanced multi-factor filter in beta that just needs to be released so this serves as a good reminder to get it out to all users. Under the current system you can filter by one criteria to a bucket then apply a second filter to the items in the bucket, successively "stacking" the filters. SK Sezgi K. Ph.D. student/ TA & RA Higher Education ### "An amazing software for social media & network analysis!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2022 It is great to see how Stu supports academics and researchers, I was able to recommend the tool to colleagues in another University who were also given free and high-capacity licenses. We are hoping to pursue a research project on the markers of parochial empathy observed through Twitter data of users commenting on Syrian refugees in Turkey in the next 6 months using DiscoverText. DiscoverText bonding Temple University\`s communication program with Bilkent University\`s! Pros It is incredibly easy to collect and clean data in different types and formats. I particularly worked with Twitter and newspaper data and found it particularly useful for picking out the pertinent content (e.g. hate and support discourses towards refugees within the context of Turkish users). I was able to download the data to use it with Gephi and come up with invigorating network illustrations. Also nice to be able to label the data on the software and create multiple archives. Cons Exporting the data as an excel sheet :( I know I can do it but somehow I need to check the tutorials and my emails to figure out how to do it, could playing around with the design of the option help? Reasons for choosing DiscoverText Price, functionality, ease of communication Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 30, 2022 This is a generous review and we are grateful. I would be happy to host a meeting to go over the export features and I will make a note to add a video to the tutorials. CH Camryn H. Student International Affairs ### "Tool for Research" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 28, 2022 Pros I use this program to code survey responses to identify themes and find it very straightforward. I like the ability to type in a letter for a code and apply it instead of clicking, however often this feature does not work for me. Cons Just that it glitches sometimes so I don’t know what will or will not work when I use it. But recently it has been consistent Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 30, 2022 I would be grateful to learn more about this issue. If you are coding and another person set up the coding scheme, it may be the owner or manager of the project created a coding scheme that requires more advanced skills, for example, when using the multi-keystroke coding interface. RY Rubens Y. PhD Candidate Public Policy ### "Easy to use and powerful display" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2022 Very useful and easy to use. It save a lot of time and effort and allow you to get to the analysis easily. Pros It is very helpful to get the data from Twitter and sort results without programming. It offers basic stats and charts based on the data retrieved and the opportunity to easily group it according to the researcher interest. Display visually the Tweet as shown in Twitter, allowing to keep the sense of it, but in addition offers all the metadata in a convenient form. Cons Some minor UX details (i.e. page after reloading sometimes hide some tabs or does not jump to the top of the data displayed). When filtering data, it doesn't allow to combine some metadata fields (i.e. location declared in bio), so you must filter data step by step. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 30, 2022 Thanks for taking the time to write a review. I agree there are a few display issues that need an update and you are correct to point them out. LA Leah A. Associate Professor of English Higher Education ### "Great Tool to Gather and Sort Tweets" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 22, 2021 Pros I have found DiscoverText extremely useful for my current project - an analysis of a large group of #MeToo tweets. I looked at other commercial products and I found them all very expensive and challenging and mostly geared to marketing within commerce. DiscoverText is more geared to research, and I very much appreciate that. I also appreciate how available \[SENSITIVE CONTENT\] is to users who need technical support. Early on in my project, he consulted with me on how to go about searching, gathering, and analyzing my data. Cons I don't have anything to put here. Thanks! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 21, 2021 Thanks for the review Leah. That is an important topic to study and we are happy to help if possible. Did you know we have the first 3 days of #metoo in three languages? The DiscoverText collaborative architecture makes it possible for many professors and students to study this data. We are here if you want to schedule a class training. ~Stu JJ Jessica J. Adjunct Professor Higher Education ### "Sift Social Text Quickly After Learning Curve " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 7, 2019 Tweet content aggregation, organization, and analysis for marketing. Pros This application makes light work of text content aggregation, cleaning, and organization, which is especially valuable to social media analysts in their social listening efforts. Cons There is a substantial learning curve to using this program. Aligning the feeds is not user-friendly for first timers, and I think this could be streamlined a bit more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 21, 2021 Hi Jessica. Thanks for writing a review. I would be happy to assist with the learning curve. We do offer virtual office hours 6 days a week: https://calendly.com/discovertext. Some of the self-trained users report having luck via the video tutorials: https://discovertext.com/videos/ Best, Stu [View all Reviews](https://www.capterra.com/p/151927/DiscoverText/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Nextpoint vs DiscoverText](https://www.capterra.com/compare/114099-151927/Nextpoint-vs-DiscoverText) [Logikcull vs DiscoverText](https://www.capterra.com/compare/142299-151927/Logikcull-vs-DiscoverText)