Thunderhead

ONE Engagement Hub



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online

Vendor Details

  • Thunderhead
  • www.thunderhead.com
  • United Kingdom

About ONE Engagement Hub

Thunderhead's ONE Engagement Hub allows companies to act on the right customer need at the right time. For the first time, customer relationships can be effectively managed at scale. Personalised experiences for every customer, specific to their individual need. ONE listens to all customer behaviour, makes sense of the customer need and uses that insight to recommend next best conversation and deliver value to customers. Helping companies achieve the right customer response at decisive moments.


ONE Engagement Hub Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

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