# Pendo Pricing 2026 | Capterra > Learn more about Pendo pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/151951/Pendo-Platform/pricing --- # Pricing for Pendo [4.5 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) Write a Review! ## [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/) has **5** pricing plans - Yes, has free trial - Yes, has free version **Credit Card Required:** Not provided by vendor **Discount:** Information not available ### Free **Pricing Model:** Flat Rate **Payment Frequency:** Per Year Free plan includes: - Product Analytics - In App Guides - Roadmaps - Net Promoter Score (NPS) - Retroactive data analytics ### Base Custom Quote Available **Pricing Model:** Per User Base plan includes: - Customer Support - Product Engagement Score - Customizable reports - Custom monthly users - Cross-app journey reports ### Core Custom Quote Available **Pricing Model:** Per User Core plan includes: - Guide Experiments - Session replay - Session playback - Frustration indicators - Unlimited session capture ### Pulse Custom Quote Available Pulse plan includes: - Feedback insights & summaries - Automated feedback triaging - Idea validation with end users - Idea prioritization - Customer portal ### Ultimate Custom Quote Available Ultimate plan includes: - Data sync - In-app guides (Pro Edition) ## Popular alternatives to [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/) Looking to learn more about Customer Engagement software similar to Pendo? 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Pricing RatingN/A Value For Money[4.3(238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) Pros Cons [Read All 238 Reviews](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) Read Full Reviews Below Thimmareddy N. Senior software engineer Financial Services, 10,001+ employees Used the software for: 1-2 years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra December 16, 2025 "Cross platform integration" **Pros:** Multi platform where it can be integrated to any platform with ease and easy to use the pendo application. **Cons:** Missing accurate documentation for the installation across platform and use cases, and very limited help from community Tara K. Product Owner Education Management, 201-500 employees Used the software for: 2+ years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 4.0 Value for Money 4.0 Likelihood to Recommend 90% 9/10 Reviewer Source Source: Capterra December 15, 2025 "Powerful Product Insights with Easy-to-Use In-App Guidance" **Overall:** Overall, my experience with Pendo has been very positive. From onboarding through daily use, the platform has been reliable, easy to work with, and impactful. It consistently helps our team better understand user behavior and improve the product experience, and support has been strong whenever we’ve needed it. **Pros:** Pendo has been incredibly valuable for product analytics and informing product decisions. I especially appreciate how easy it is to create and deploy in-app guides. The guide builder is intuitive and allows us to quickly support users at the right moment without requiring engineering support, which has been a huge win for adoption and engagement. **Cons:** One limitation is within polls and surveys, specifically the lack of certain question types. For example, multi-select response options aren’t currently supported, which can make collecting more nuanced feedback challenging. **Alternatives Considered:** [ChurnZero](https://www.capterra.com/p/157980/ChurnZero/) **Reasons for Choosing Pendo:** We chose Pendo over alternatives like ChurnZero because of its strong combination of product analytics and in-app guidance. Pendo allows us to deeply understand user behavior while also acting on those insights immediately through guides and walkthroughs. The ease of implementation, intuitive UI, and ability to empower product teams to make data-informed decisions without heavy engineering support ultimately made Pendo the better fit for our needs. [Read All 238 Reviews](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)