Average Ratings

9 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • Lexmark International
  • www.lexmark.com
  • United States

About Lexmark

Online campus document management system that consists of enrollment services, students records, financial aid, and HR.


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Lexmark Features

  • Admissions Management
  • Alumni Management
  • Assessment Management
  • Curriculum Management
  • Faculty / Staff Management
  • Financial Aid Management
  • Fundraising Management
  • Housing Management
  • Scheduling
  • Student Information / Records
  • Student Portal

Lexmark Reviews Recently Reviewed!


Lexmark multifunction review

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm not sure what part of Lexmark this Capterra listing is for, but we recently had a new Lexmark CX923de installed in our office. The print quality is great - the colour laser is especially good. Our prior printers were too matte and didn't provide professional enough quality. The glossy colour laser is great and the print outs, although not professional quality, are really good for day to day printing.

I like being able to create short cuts on the machine that can be very specific (duplex, colour, skip blank pages, etc etc). The videos and images on how to handle paper jams are good, although we don't get as many jams with this new machine as we did with the old one.

Overall the software attached to this machine is quite nice and easy to use. The UX is good and things are where you expect them to be.

Cons: We've only had this machine for a month or so so I haven't really tested things out. The one thing I wish I could find is the ability to adjust my shortcuts that already exist. For example I send up a scan to email shortcut that has duplex printing by default. I wish I could set this to single sided by default but I can't figure out how to adjust my current shortcut without deleting it and recreating it. Which would then replace my shortcut number I believe. This option might exist, but it's not evident after quick review.

office manager

May 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I work in a small business setting with 2 locations. We have a total of 3 lexmark printer. The printers were easy to install. The quality of print is very good as well as being able to run envelope & labels. Speed is very good

Cons: My only concern is the cost of the print cartridges as well as drum replacements and toner. We print constantly through out the day and they dont seem to last very long

Overall I was very happy with Lexmark, its ease of use and value for money. I would recommend this s

Feb 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the fact it is in German, this is important for my company and it is really great value for money.

Cons: It doesn't have multiple warehousing, it doesn't do multiple currencies and it doesn't do multiple languages.

Overall: Overall good value for a small business

4 years implementation and admin

Jul 18, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money

Pros: custom scripting language is robust and ability to integrate with systems is second to none. workflow builder is awesome

Cons: lags behind the competition in BPM features. Promises about the ability to migrate from other platforms to Connect is overstated

Lexmark Review

Oct 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to use and good for individual printing needs.

Cons: The software that I have does not allow for printing in color, only grey scale.

Easy to use scan interface

Feb 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The Lexmark scan interface is easy to use. You can select to scan as a PDF at Tiff and any resolution that your scanner can handel.

Reliable products

Feb 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Generally a reliable product that works with all computers. Relatively little-to-no downtime over the 2 years I have used their printers.

Cons: Ink is rather expensive, compared to other printer manufacturers. High-yield cartridges are a must in a business setting.

New Lexmark Machines Are an Office Improvement

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We recently had a company wide Lexmark upgrade to printers/copies/fax machines. The software installed on the machines is much better than the previous versions. The options and features match what people are looking to do (ex. scan to email).

It's also very nice that the printer can tell our IT team that supplies are low. We don't have the situation anymore where the toner has run out and we have no replacement inserts. Great feature!

Cons: I'd say the only thing I don't like about the new software is dismissing screens. Sometimes you get a screen or menu pop up and the dismiss/close button isn't obvious. Turns out you can swipe it away but there's no UI to tell you that.

Lexmark Experience

Apr 12, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reliability

Cons: UI and user support

Overall: The Lexmark printers we use have been extremely reliable but their ease if use is what makes them slightly less desirable than Ricoh or HP. The UI for setup could be neatened up a little bit to look more updated/modern. The help button could also be a little more obvious when running into problems getting hardware set up.