--- title: "Web.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Web.com Software - reviews, pricing plans, popular comparisons to other Website Builder products and more." source_url: "https://www.capterra.com/p/151967/web-com/" page_type: "product" language: "en" --- # Web.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Web.com ## What is Web.com? With Web.com's unique QuickStart, there's no need to wade through proprietary software or learn how to connect different services. Everything is set up for you for just $199. QuickStart is the perfect solution for you if you're a busy entrepreneur, or even a small business owner who isn't the most savvy with building sites and just needs this handled for you. Let our team of web design and development experts create your site, giving you time to handle the rest of your business. ## What is Web.com used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Website Builder](https://www.capterra.com/website-builder-software/)[SEO](https://www.capterra.com/seo-software/) Top alternative Featured Overall rating Based on 132 user reviews Reviews sentiment Positive 68% Neutral 9% Negative 23% Starting price $1.95 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Web.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.web.com&name=Web.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Web.com 3.7 (132) VS. [4.5 (1,145)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting Price $1.95 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (131) Ease Of Use 4.5 (6,185) Value For Money 3.7 (111) Value For Money 4.3 (5,108) Customer Service 3.7 (120) Customer Service 4.6 (4,888) ## Web.com alternatives [4.4 (153)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,703)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,750)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,047)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/151967/web-com/alternatives/) ## FAQs about Web.com Overview ### Which roles and teams benefit most from Web.com? Web.com is most used by small business owners, founders, and executives who need a simple way to launch websites, manage online presence, and support customer acquisition. Marketing managers and digital teams use it to update content and promotions, while operational managers rely on it to keep business information current and accessible. Answer based on 129 reviews Overview ### What company size and industries is Web.com built for? Web.com is built for small business companies, with 95% of reviewers coming from small businesses, and it is used most heavily in retail at 47%. It also serves smaller groups in automotive at 6% and consumer goods at 5%, with limited use among midsize and enterprise companies at 3% each. Answer based on 132 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Web.com? Web.com offers core website and selling tools like website hosting, drag-and-drop website builder, pre-built templates, online store builder, and SEO management. Differentiating capabilities include email marketing and marketing automation, while reviewers also often mention inventory management, marketplace integrations, and multi-channel management for running online storefronts. Answer based on 74 reviews Integrations ### How well does Web.com integrate with online marketplaces? Web.com connects well with many major marketplaces and helps multichannel sellers keep listings, orders, and inventory aligned. Small businesses often value the wide channel support and workable sync options, but some integrations need extra setup, have marketplace-specific limits, or require support help when storefront data does not map cleanly. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does Web.com integrate with? Web.com integrates with WordPress. No other third-party tools or platforms are listed in the provided reviewer mentions or official catalog data, so WordPress is the only named integration that can be confirmed here. Answer based on 25 reviews Getting Started and Support ### How easy is it to onboard and train a team on Web.com? Web.com offers video training, and reviewers describe onboarding as manageable but not especially quick. Teams with ecommerce or marketplace experience tend to get productive faster, while nontechnical users, new employees, and admins configuring more features usually need extra time. Reviewers also mention support chats and guided help when setup questions come up. Answer based on 15 reviews Getting Started and Support ### What customer support options does Web.com offer, and how do users rate the experience? Web.com offers email/help desk, a knowledge base, phone support, and chat. Users describe support as mixed: some report fast, helpful assistance, knowledgeable agents, and useful documentation, while others cite delays, inconsistent expertise, difficult issue resolution, and frustration when complex account or technical problems take repeated follow-up. Answer based on 74 reviews Features and Usability ### How well does Web.com handle inventory management? Web.com handles multichannel inventory tracking well for many online sellers, especially small ecommerce teams managing several storefronts. It syncs stock, helps prevent overselling, and supports reorder workflows, but some businesses report glitches, delayed updates, and setup complexity that can affect accuracy during high-volume periods or unusual integrations. Answer based on 57 reviews Features and Usability ### What features does Web.com offer for ecommerce businesses? Web.com offers a broad feature set for ecommerce businesses, including inventory, order, listing, fulfillment, and accounting-related tools. Small and growing sellers often like having many functions in one place, but some teams find the system complex at first and want clearer guidance, faster performance, or more customization options. Answer based on 31 reviews ## Features AI summary Based on 11,677 Website Builder reviews Capterra reviewers highlight these as the features buyers value most when choosing a website builder: - **Design Management** (**49%** of reviewers rated this feature as critical) - **Website Management** (**56%**) - **Real Time Editing** (**46%**) Web.com includes **Website Management**, giving users a central place to update and maintain site content. However, it does not offer **Design Management** or **Real Time Editing**. Instead, it provides **Customizable Branding** (**48%**), which helps businesses tailor their site appearance to match their brand. Together, these capabilities help businesses maintain their websites more efficiently while giving teams a clearer way to present a consistent online presence. Website Management 3.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Customizable Branding 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Inventory Management 3.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply SSL Security 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Shopping Cart 2.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Checkout of online store Alerts/Notifications 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Web.com 29 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shopping Cart: Checkout of online store - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Analytics: Track and analyze information regarding website visitors - Website Hosting: Publishing and managing websites across the internet. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.7 (131) 3.7 Based on 131 reviews ## Pricing Value for money 3.7 (111) [View pricing plan details](https://www.capterra.com/p/151967/web-com/pricing/) Basic $1.95 Flat Rate,Per Month Value for money 3.7 (111) 3.7 Based on 111 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (120) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (120) 3.7 Based on 120 reviews ## User reviews Overall rating 3.7 Based on 132 reviews Filter by rating 5(50) 4(40) 3(12) 2(6) 1(24) Mentioned topic Sorted by most recent AM alex M. CEO Food Production ### "right on point " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 26, 2025 we have been a good relationship with web.com Pros the most good i find is the easy to use for our company Cons i think the costumer service is kind of slow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Michael B. President Information Technology and Services ### "Impossible to Cancel" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 17, 2024 Pros They were a low-cost hosting provider and seemed to be a decent company Cons We have been trying to cancel for two years. They keep billing an expired credit card. Support says it will be taken care of. Then it never is. We turn off auto-renew, they turn off auto-renew, it comes back on. Scam company as far as we are concerned. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS lirim S. Instrumentation and Automation PLSC Food Production ### "It does it's job, limited features though!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 19, 2024 Pros I like that it is not expensive but when I built my first website last year it lacked so many features that you think are basic for websites. It now has the AI feature, which I used it a few times and it is very useful sometimes. Cons It lacked so many features that you think are basic for websites. Customer support is always late to help you. Reasons for choosing Web.com I was looking for a more affordable option to build my website. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Cedric G. Manager Transportation/Trucking/Railroad ### "Dishonest company " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 11, 2024 I signed up for subscription and did not use it and they charge my card and refused to refund. This is very dishonest and they know I did not use any of their services Pros Started off looking good until I decide not to even use the service and they were very unhelpful. Cons Dishonesty. Very unprofessional and they're only looking to take your money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Krunal P. Cyber Risk and Analysis Information Technology and Services ### "Review of Web.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 1, 2024 Pros Web.com inhibits the capabilities of web development through established templates across various sectors creating a very user friendly experience for new and experienced users. Cons Least likeable feature is in order to use the website builder, you must pay a monthly subscription. Even with the monthly payment, there will be limited customizable features based on individual preference. For new users, this may not be necessary. However, experienced users may want to make customized changes that would be difficult to implement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Deidre J. Founding Pastor Religious Institutions ### "Disappointing Merger" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 May 14, 2024 Disappointing and frustrating. Every experience with Web.com has been like pulling teeth with tweezers. And now, I have YEARS of many different domains and content embedded and invested in this company. So disappointing. I can only PRAY that reviews like this will make them BETTER, and operate with the same excellence that Doster USED to have. Pros Dotster. The only thing I like about Web.com is the part of the company that used to be Dotster. I had been with Dotster for 15 years or more. Dotster used to be the BEST company at the BEST price/value with Amazing customer service and product features. In the last year that Doster began to go down hill in their customer service, that's when they merged with Web.com. Cons CUSTOMER SERVICE. They are too slow to respond. They do not all speak English clearly. They do not seem to be trained enough to understand your needs. They seem to be working from a keyword list and will send you associated documentation instead of helping you figure out your issue. Their web interface is difficult to navigate or understand and they now charge you for individual access to features that should be in your own control for your own domains. Switched from [1ShoppingCart](https://www.capterra.com/p/83912/1ShoppingCart-com/) I was forced to make the switch from Dotster.com because of a company merger. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Max V. Bureau du suivi et du contrôle Government Administration ### "Web avis" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 September 24, 2023 Une application qui je dirais est parfaite car l'imprimante beaucoup de solutions il y a des meilleurs fonds rendu est très bien fait et c'est un logiciel qui je pense devrait être recommandé aux uns et aux autres Pros Le fait de pouvoir construire modifier un site web que ce soit le e-commerce ou autre à un temps protégé par un système antivirus est une solution très innovante Cons Particulièrement je n'ai rien rien trouvé de mauvais ou inutile dans cette application toutes les options sont à leur place Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sahar M. Real estate salesperson Real Estate ### "Great templates and content, more than I expected " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 4, 2023 This AI based website builder is ideal for small business owners and startups who don’t have enough capital to invest on website development and management. Pros This website’s AI builder generated the website content beyond my expectations. Text, template, photos everything was great! Cons As compared to Zyro, it’s a little expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DF Dayane ferreira L. Vendedora e marketing Marketing and Advertising ### "Um dos melhores suportes para criador de site" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 5, 2023 Pros Tem um bom suporte ao cliente e facilidade Na criação de sites. Cons A atualização recente deveria sanar os bugs que as vezes da Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Inigo M. Manager y consultor SEO Marketing and Advertising ### "Configura tusitio web de manera fácil" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 11, 2023 La experiencia es positiva, a pesar de haber tenido ciertos problemas de comunicación con Atención al cliente. El no tener un buen nivel de inglés ha sido un muro en ciertas ocasiones, aunque más que por el idioma, ha sido por la persona que me atendió. Pros Uno de los pros que mas hay que tener en cuenta es la buena funcionalidad de los E-commerce. Otra ventaja es la gran cantidad de diseños que tienes para elegir para tu proyecto o negocio. Los precios de los planes de hosting están bien en relación a calidad/precio Cons El servicio de atención al cliente se podría mejorar y otro factor importante a tener en cuenta es que tienes que saber manejarte en inglés. La promoción que cogí en un principio tenía muchas funcionalidades limitadas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/151967/web-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Shopify vs Web.com](https://www.capterra.com/compare/83891-151967/Shopify-vs-web-com)[Wix vs Web.com](https://www.capterra.com/compare/151967-169007/web-com-vs-Wix)[WooCommerce vs Web.com](https://www.capterra.com/compare/151967-225601/web-com-vs-WooCommerce) [Squarespace vs Web.com](https://www.capterra.com/compare/143461-151967/Squarespace-vs-web-com)[Marketing 360 vs Web.com](https://www.capterra.com/compare/148516-151967/Marketing-360-vs-web-com)[Pixpa vs Web.com](https://www.capterra.com/compare/151967-152263/web-com-vs-Pixpa)