web.com Ratings

Overall
3.5/5
Ease of Use
3/5
Customer Service
3.5/5

About web.com

Create personal websites using system that offers design templates, small business web pages, ecommerce websites, and web hosting. Learn more about web.com

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Showing 8 of 8 reviews

Showing Most Helpful

Showing 8 of 8 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Nick G.
Owner
1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
December 5, 2016

“Very fast to set up. ”

OverallThis was probably the easiest and fastest that I was able to get my website up and running. I am NOT very computer savvy, but they took most of the guess work out. Easy to talk with and they make changes to the site very fast. Good value for the money.
ProsNot too expensive and easy to use.
ConsNa
Source: Capterra
December 5, 2016
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.Kim M.
Owner
Design, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
June 8, 2019

“Web.com Is Simple, Affordable, And Easy To Use”

OverallWe will continue to use Web.com with certain types of clients and appreciate their efforts and quality and creativity.
ProsWe like using Web.com for medium sized client's who have a limited budget or time to develop a website. The system is easy to get used to and navigate. The makers provide good documentation and support.
ConsWeb.com is not as robust and flexible as Wix and in some ways the Godaddy site builder was easier to use. However, web.com is professional and a bit more compatible with client's who want a little more elegance and professionalism.
Reviewer Source 
Source: Capterra
June 8, 2019
Verified Reviewer
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 19, 2018

“Fits the bill if you're looking for more basic features”

ProsWe use Web.com for website hosting and email. One of the best features that the software offers is that you are able to check business emails remotely from any computer with an Internet connection.
ConsIf you send an email from the Web.com site, whatever emails you send from the Web.com site only are accessible from the Web.com site. You cannot access them from anywhere else.
Reviewer Source 
Source: Capterra
October 19, 2018
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Lauren R.
Office Manager
Unspecified
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
4/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: Capterra
November 7, 2017

“Formatting is a nightmare”

OverallEase of adding content and pictures. But that is about all it has to offer.
ProsI do like adding content. It is easy and efficient. You can drag pictures/documents anywhere and it gives you a grid to make sure it is all aligned.
ConsThe formatting is awful. Changing the font color and size never works properly the first time (for instance it will only change one letter when the entire sentence is highlighted). For a web builder that should be easy to fix. Also the format of the site looks different on different computers.
Reviewer Source 
Source: Capterra
November 7, 2017
Kyle D.
Office manager
Insurance, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
August 11, 2017

“Short-lived and fruitless”

OverallThis site first showed me what I was capable of in terms of making my own page.
ProsI did like that this site offered the ability to make your own website. They give you all the tools you will need to get up and running, and were fairly helpful with how to go about it.
ConsI did not like that I was asked to purchase new features at every turn. I know that it is not free to make a website, but pages like Wordpress and Weebly were a bit cheaper and had just as many options. I did not end up staying with Web.
Reviewer Source 
Source: Capterra
August 11, 2017
Verified Reviewer
11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
April 22, 2018

“Super inexpensive platform to build out your first website. ”

ProsThis is a great out of the box platform to get a website going. It's very inexpensive and you can't go wrong if you have no website.
ConsIt's not as customizable as you'd think. If you do want some sort of customization it's much more difficult `and not good if you're non-technical. Support is also limited.
Reviewer Source 
Source: Capterra
April 22, 2018
Verified Reviewer
Hospital & Health Care, 51-200 employees
Used the software for: I used a free trial
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
August 29, 2018

“Run!”

OverallThey are very difficult to deal with. If you need help or to cancel, there is no easy way to do so.
ProsCannot name 1 good thing here, I would not recommend signing up with them.
ConsYou just do not know what you are getting with web.com. I would not sign up. All of the templates look super dated still. Like something from the 90's. There is no theme that screams 2018.
Reviewer Source 
Source: Capterra
August 29, 2018
Meghan M.
Software developer
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
May 31, 2018

“Excellent Website Builder for Non-Coder”

Prosthis is Very Easy to Use and Non- Coders are easily Create Website with Web.com . there us too many themes.
Consthere is only cons is it is little bit slow..and he format of the site looks different on different computers
Reviewer Source 
Source: Capterra
May 31, 2018