# TeamsID Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TeamsID the right Identity Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151984/TeamsID/reviews

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TeamsID

4.4 (35)

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Last updated March 13th, 2026

# Reviews of TeamsID

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

Angelo P

Treasury AnalystFinancial Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“Moreover, the extension - which would make it much easier to use - did not transmit the same "safety feeling" as the main platform“

February 5, 2022

## Showing most helpful reviews

Showing 1-25 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Office Lead  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Excellent Password Keeper for Businesses"

January 30, 2019

5.0

I've learned to use it on my own and had I known before that such a great tool existed, I wouldn't even have complicated myself over sharing passwords and where to keep them.

Pros

Ease of use whether it'd be only for users or for admin. I learned to use it all on my own, and it has been easy. Plus the convenience of having an app in my phone and being able to reach any password I need. Great for businesses, especially for all the IT passwords I handle at work. Great for sharing entries too.

Cons

Nothing to say, it has worked wonders for my work and me!

Review Source

Michael P.  
Presedent  
Wholesale  
Used the software for: 2+ years

### "TeamsID everybody needs this"

March 29, 2017

5.0

We have been using TeamID for a few years. The last update they did put it over the top. We have about 10 people using it in our company (soon to add more users). It was a little tough to get started because it offers so many options in setting it up. Once we got thur the setup then things were great. I really like the customer support, ask a question online and they get back to you quickly. I have told other businesses about TeamID, I am sure they will get it for their company also.

Pros

The different levels of access to passwords. We set TeamID up that each department has their own access and the manager have full access

Cons

On the web version the color green shows up faded. So sometimes I can't see what I am clicking on. Could be my computer. The app version for windows and IOS are great no problems. I would like the computer version to time out if I leave it open. The app version does time out.

Review Source

HT

Hank T.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "TeamsID had gone down more than twice 2017 "

December 20, 2017

3.0

Good application but service gone down too often.

Pros

I use TeamsID(since it was in 1st Beta) and SplashID(5+ years) for many years. The app is good but.....

Cons

TeamsID server gone down because its SSL expire make us wonder if we can continue to rely on this application!!!!!!

Review Source

JZ

Jonathan Z.  
Finance Associate  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "This is one of the best password keepers in the market right now"

June 9, 2020

5.0

I recommend this to a lot of people since it will keep you from losing access to your tools when you need them the most.

Pros

I love how you can set up teams to share all users and passwords across the organization with the click of two buttons, this makes it the snappiest password tool after FaceID.

Cons

The UI is a little slow in the mobile version if you are using android, for iPhone it works perfectly since the ecosystem is very well structured.

Review Source

DA

David A.  
DIrector of Corporate Resources  
Computer Networking  
Used the software for: 1-2 years

### "TeamsID: A great password management system"

December 14, 2016

5.0

We were users of SplashId and migrated to SplashID for Teams. TeamsID was our next step and we are very pleased with the complete experience. The website is easy to navigate, fast and clean looking. User management is easy and storing and sharing passwords easy. Single sign in with Gmail means my users do not have to remember any URL or any additional passwords to get into TeamsID. We also use the Android App. We would be lost without a password management systems and TeamsID fits our needs perfectly. I have had to contact support a couple of times and each time the response was fast and the problem was resolved quickly. I have never had to call twice about an issue

Pros

Encrypted data, great support, beautiful, easy to use website, android and IOS apps and reasonably priced.

Cons

SplashID allowed users to setup templates which are a missing feature on the current website.

Review Source

AJ

Andrew J.  
IT Manager  
Retail  
Used the software for: 1-2 years

### "Easy to use with single sign on password manager designed for Google App for work"

November 15, 2016

5.0

Very robust, easy to use. You can store both personal records and records that you wish to share with different users. Create teams and share records with team members. Just like Slack, this has made life so much easy by helping us store all our passwords and important records, documents, etc in one place. Better than Last pass, Dash lane and a few other password management tools I have tried in the past. If you are a google app for work user then in addition to every other great feature you also get single sign on with your google account making TeamsID stand apart from the rest of the competition.

Pros

Simplicity, security & single sign on with google app for work account, both personal and shareable records, team aspect just like Slack increases productivity. Across platforms - Mac, ioS, Android, Windows, etc.

Cons

Nothing actually

Review Source

DL

David L.  
Supervisory IT Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Keeps getting better!"

December 16, 2016

5.0

I have been using SplashData products for 15+ years. TeamsID gives me what I was looking for. I use it to make personal and financial information available to my wife and children. It is a great way to share those things I want my family to have access to and keep other things private. Being retired military, it has always been critical to me for my family to have important information in case anything happened to me or if I was unavailable due to deployment. TeamsID is that tool that gives me peace of mind.

Pros

Everything I need is in once convenient location (personal or work).

Cons

I work for the federal government which is notorious for being slow to update to newer technology. TeamsID is not backward compatible with my work browser or its security setting.

Review Source

VR

Verified Reviewer  
Investment Team  
Investment Management  
Used the software for: Less than 6 months

### "I use TeamsID to store logins for tools and services common to the team at work"

July 20, 2018

5.0

Pros

Easy to use and simple - not a lot of features cluttering the main function, which is nice. Has a lot of options to share logins with different users.

Cons

The only drawback is when you try to share a log in outside of TeamsID - it generates a link which you can then paste in other application to share with teammates. I don't think this is a secure way to do it.

Review Source

VR

Verified Reviewer  
People Operations Lead  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Securing your Workplace"

December 6, 2018

5.0

I like this tool since we've been able to centralize our most sensitive infomation.

Pros

\- You can store all the logins for your site - Divide de the access among your organization

Cons

There is a repetitiveness on the software.

Review Source

VR

Verified Reviewer  
Head Of Operations  
Consumer Goods  
Used the software for: Less than 6 months

### "great pw manager"

January 14, 2019

5.0

Pros

My whole team likes it! We went through 4-5 different pw managers before we got approval from everyone.

Cons

Sorting the pws was originally confusing, though we've figured it out since.

Review Source

MF

Michael F.  
  
  
Used the software for:

### "TeamsID is a valuable tool"

December 13, 2016

5.0

TeamsID is a great tool for us. It provides us with an easy and secure way to share the information that team members need to access the resources needed to perform their various roles and duties. And TeamsID's support is very accessible and responsive.

Review Source

PW

Patty W.  
  
  
Used the software for:

### "Wonderful Password Manager"

December 13, 2016

5.0

We have been using Teams ID for a few months and have had a great experience. We love how easy it is to access our passwords from any device.

Review Source

RC

Renato C.  
Analista  
Information Technology and Services  
Used the software for: 1-2 years

### "Avaliação imparcial sobre o TeamsID""

August 4, 2023

5.0

Pros

Segurança Avançada: O TeamsID oferece um ambiente seguro para armazenar senhas, protegendo-as com criptografia forte, ajudando a evitar o uso de senhas fracas ou reutilizadas.Facilidade de Uso: O gerenciamento de senhas simplifica a experiência do usuário, permitindo que eles acessem suas senhas com facilidade e rapidez, sem precisar memorizar senhas complexas.

Cons

Em caso de esquecimento da senha mestra ou perda do acesso à conta principal, pode ser difícil ou impossível recuperar as senhas armazenadas, o que destaca a importância de ter uma estratégia de recuperação de senhas confiável.

Review Source

HJ

Hema J.  
Senior Director  
Financial Services  
Used the software for: 2+ years

### "The best password management software out there"

October 13, 2016

5.0

Very powerful yet easy to use password manager. Allows me to easily create, manage and share passwords and important documents with Teams. It also has a personal section which allows me to share passwords and documents with family members. Therefore one tool helps me at work and at home.

Pros

Very simple to use and has great security encryptions.

Cons

I wish they would market themselves more so I could have found them earlier instead of wasting my time with 4 other password managers in the past.

Review Source

KP

Krystal P.  
Director of Accounting  
Hospitality  
Used the software for: 2+ years

### "SplashData customer for over five years!"

January 5, 2017

4.0

I have used many iterations of SplashData, SplashID>SplashID Teams>TeamsID. The software is very useful for our team but it does not come without issues. We have experienced many service outages and glitches over the years. There have not been any major improvements except for the ability to login with Google. In fact, the latest version seems to have taken away some capability.

Pros

Share passwords with team members.

Cons

Services outages, we do not have access to pertinent information when this occurs.

Review Source

RL

Roy L.  
Head of IT  
Medical Devices  
Used the software for: 6-12 months

### "TeamsID - good team password tool."

December 13, 2016

4.0

We bought this in preference to SplashID for Teams. We originally paid for SplashID for Teams but this was announced and released shortly after but the same company. The customer service team transferred our paid subscription across to TeamsID without any problem at all, so we could use this tool. TeamsID is great for group/team password sharing, we use it in our IT team for shared passwords to systems. We also have our own shared area and can keep individual passwords private where necessary in the same tool. This saves having to have a solution for team passwords and a solution for personal passwords. The app is pretty cool too, we can take everything mobile on our iPhones.

Pros

Team password sharing.

Cons

Haven't found how to automatically populate web logins from the app. Not sure if this feature is available.

Review Source

RW

Ralf W.  
Owner  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Great Password Solution for Teams"

January 5, 2017

4.0

I am a SplashID User personally but need a team solution just about at the time TeamsID was released. I was an early adopter. I do like the android app best as I can log on with my fingerprint. For the web version, I highly recommend using Google sign-on as the constant logging in with email and password drove me nuts. I do see some responsiveness and refresh issues in the browser but nothing to troubling. Overall I am a very happy customer and the price is very fair.

Pros

Platform independent

Cons

better responsiveness on refresh and search in the web version

Review Source

RJ

Ravi J.  
Principal  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful but yet very easy to use"

September 23, 2016

5.0

Great tool to have. Makes life easy if you know you dont have to remember every password and mentally at ease if you know your passwords and important documents are secure.

Pros

Ease of use and the solidarity of the product overall. The company has been around for over 11 years now.

Review Source

AD

Abacus D.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "I've tried them all, and settled on TeamsID"

December 15, 2016

4.0

We have a small team, but we needed a secure way to share our passwords for dozens of clients. I tried at least 10 different systems and settled on TeamsID and am happy with it. Many had apps that were \_almost\_ ready, but almost is well, not good enough, and can be very frustrating. The TeamsID team worked with me during testing & answered my questions fairly promptly. There were a few bumps in the road in importing data, but we got there with everything intact. Mobile & web apps are in sync, sharing is secure & easy.

Pros

Does what it needs to do without bells and whistles that get in the way of ease of use.

Cons

For google auth, I often have to click my account name twice to log in. Not a big deal, but odd.

Review Source

KB

Kyle B.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "TeamsID is a fantastic password management solution!"

June 8, 2018

5.0

Pros

I have a small I.T. business and do not have the resources to pay for one of the more known solutions on the market. Teams ID allows me to manage my clients critical credentials securely in an easy to use desktop and mobile application.

Cons

Cost. I am a small business owner and really have to watch my bottom dollar closely. I can always use a discount!

Review Source

FU

Fabian U.  
Bildungsreferent  
Education Management  
Used the software for: 1-2 years

### "TeamsID is simple to use and take our Password- and Information-Management to a new level!"

March 14, 2018

5.0

Pros

The simplicity on the one hand and the fill of features on the other hand. It work's also great in combination with google G-SUITE.

Review Source

VR

Verified Reviewer  
Treasury Analyst  
Financial Services  
Used the software for: Less than 6 months

### "Feels highly safe, but isn't very practical"

February 5, 2022

5.0

Pros

I like the fact that it really seems to store my passwords in a safe environment, and allows me to set up reminders to change them periodically (apart from notes and other functionality that I am not really using at the moment.

Cons

Practicality. Moreover, the extension - which would make it much easier to use - did not transmit the same "safety feeling" as the main platform

Review Source

VR

Verified Reviewer  
Learning and Development Associate  
  
Used the software for: 6-12 months

### "Once you get the hang of it, awesome password manager!"

February 21, 2018

5.0

Pros

The fact that sharing passwords in one click is a reality with this software. Definitely a great password manager in which you can limit the access for some passwords and add as many people as you want in others.

Cons

A little bit glitchy when trying to integrate it with gSuite. Doesn't automatically add new users to TeamsID once they have already been added to gSuite.

Review Source

LY

Lynn Y.  
  
  
Used the software for:

### "Not ready for Prime Time"

December 13, 2016

3.0

I became interested in TeamsID because of my long and successful experience with the SplashID mobile application and the possibility to become a TeamsID Partner. Mind you, I am completely satisfied with SplashID, but I saw the value of TeamsID for team-based usernames and passwords in a variety of settings. My first effort to use TeamsID for my family was a beta for me and the new application, which I found to be good looking and quick, but lacking in the ability to edit or understand 'best practices' for family and small shop users. Then the cost model indicated that the ability to share data was rather costly compared to SplashID. Finally, while initial support contact is fast, the answers are slow to non-existent, making me wonder how well capitalized and supported this application is. It also makes me wonder about the long term commitment that Splash Data has for TeamsID. They appear to not be clear on what this does well and how to best do it.

Review Source

DC

David C.  
Family security  
  
Used the software for: Less than 6 months

### "First experience with TeamsID. "

December 14, 2016

2.0

I had multiple problems with the migration from SplashID Safe to TeamsID. I started a live chat and they could not help me. I went to customer service and filed a help ticket including a full description of my experience. I recieved a form email response which did not address my difficulties at all. I was getting emails from the CEO, asking how I liked TeamsID. I replied back twice to these emails, and never received a message back. Weeks have gone by with some technical help. But have still not managed a successful migration from SplashID. The payment portal is very incomplete. My credit card was changed without being able to see if the discount was applied, or how the total was arrived at. After experimenting with TeamsID using some sample data, much of the program seems to be a stripped down version of SplashID. I am frustrated and disappointed with my experience with TeamsID, after the original glowing description of the programs capabilities.

Pros

Sharing individual records with other members.

Cons

Incomplete user interface compared with SplashID Safe.

Review Source

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