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LastPass provides secure password management for consumers and businesses. LastPass Enterprise combines the power of Single Sign-On with password vaulting to safeguard company passwords.

Product Details

LastPass business solutions help teams & businesses take control of their identity management. LastPass provides simple control and unified visibility across every entry point, with an intuitive access and multifactor authentication experience that works on everything from cloud and mobile apps to legacy on-premise tools. From single sign-on (SSO) and password management to adaptive multifactor authentication (MFA), LastPass Identity gives superior control to IT and frictionless access to users.

Contact Details

LogMeIn

https://lastpass.com

Located in United States

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

LastPass for Business Features

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management
Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On
Access Certification
Compliance Management
Multi-Factor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Provisioning
Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

LastPass for Business Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

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Showing 50 of 1423 reviews

Showing Most Helpful

Showing 50 of 1423 reviews

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Reviewer's Role
Length of Use
Frequency of Use
Michael K.
Owner
Media Production, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 11, 2019

“Seamless and and organizational life saver”

OverallI was hopelessly lost with endless spreadsheets and worried about keeping data secure. I found LastPass, utilized groups and autofill, and haven't looked back.
ProsMy life is so much more organized, and logins kept secure and randomized. I never worry or stress about keeping track of the many passwords in my life - they are all random bits of data now. From the mobile app to desktop, Groups, Shares without passwords,
ConsSometimes the mobile app stops filling and I have to re-enable accessibility options on android, the the fill window won't let me properly paste in info.
Reviewer Source 
Source: Capterra
August 11, 2019
Verified Reviewer
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 18, 2019

“I never think about passwords with LastPass”

OverallWe use LastPass daily. To work with teams I don't know how we'd manage without it. We'd probably live and die by the "Forgot Password" option. It's quick to setup passwords and to manage them after the fact. At least a few times a month I hear someone complain about password management. I can't recall the last time this has been a problem for our team.
Pros- The ability to manage a team with shared passwords - Allow access to passwords without the ability to see them - Create shared folders for specific teams - The password generator - The Authenticator app which auto logs you in without entering a code
Cons- The mobile version at times doesn't work seamlessly with apps requiring multiple login attempts
Reviewer Source 
Source: Capterra
July 18, 2019
Avatar Image
Brian H.
Graduate Student (MBA)
Higher Education, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 29, 2019

“Secure your online presence with LastPass”

OverallWhat is LastPass? The simple answer is LastPass saves your passwords to the cloud, secured by your individual login user ID and a Master Password. Setting it up is painless, merely follow the prompts at LastPass.com and you will quickly be on your way. Make sure you follow the instructions for adding LastPass to your favorite browser, and add it to the browser you use on every computer you use. When you get the extension added, click on it and log yourself in, and voila you have access to your saved passwords vault in the cloud. Now, every time you go to a site you use, the first time you visit and login, it will recognize the user ID and password you used, and ask you if you want to save it to your vault. Change your password? No problem! Upon successfull login, LastPass will catch that you have entered a new password and ask you if you want to update your saved password. As the user ID and password is saved to your own private vault in the cloud, you now have that password to access the site again, from anywhere, meaning you don't have to remember it anymore or worse, write it down. Very useful for sites that require frequent password changes and sites that have odd password requirement. Removes the burden of micromanaging staff password choices by your IT department - they will thank you! Multiple logins for a site is supported, it includes a robust, easy to use form fill feature, and it offers to generate on its own super-secure passwords for use as well.
ProsAvailable everywhere, LastPass is offered as standalone desktop software, and much more importantly, as a browser extension. Even iOS and Android have LastPass available as an app, with Android offering integration throughout most apps on your mobile device.
ConsFor personal use, I shy away from subscription-based software. I'd rather pay once and get to use it. Luckily LastPass for personal use can be used for free. For a business, the subscription however pays for itself in terms of productivity gains and reducing headaches and trouble tickets for your IT staff.
Reviewer Source 
Source: Capterra
June 29, 2019
Verified Reviewer
Real Estate, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 19, 2019

“Amazing Tool for Security”

OverallI love my experience with LastPass. I use it personally and for my small business and it saves me a lot of time and headaches when it comes to passwords. I also feel way more secure in my online vulnerability since using this and creating more secure passwords.
ProsI use lastpass to keep track of all my passwords for various sites. I cannot stand the process of having a password reset when I'm in the middle of a task. It gets really frustrating to waste time, and LastPass saves me all that time on a consistent basis. I also like that I am able to share passwords with my husband and we have access to passwords for services we share. I never have to call him to get a password anymore, which is really helpful to both of us. The other service I really like about LastPass is that it has a browser add-on that allows me to generate a password when I sign up for an account on an website. I love that I am able do this, as it prevents me from using the same password over and over and I don't actually have to remember the password as I can access it from my phone, tablet or computer to login with one click. I also love that LastPass is seamless throughout all devices. I can use it on my phone, tablet or computer and it is updated constantly. I also love that it can save different login information separately if you have two different user accounts on one website.
ConsIt can get a little confusing when trying to share a password with another user. My husband and I share passwords and logins for our utilities and shared accounts, so we share our password information with each other for ease of use. In LastPass you have the option to share the login information or the password, and it can be unclear which is which. We've had a few occasions where we thought we shared the password with each other and we actually had not given full permission.
Reviewer Source 
Source: Capterra
April 19, 2019
Verified Reviewer
Information Technology and Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 21, 2019

“I cannot recommend LastPass enough - it has revolutionised my life”

OverallI honestly don't think I could survive now without LastPass. I have experienced no major issues, support are very quick to respond and the assistance provided is extremely accurate.
ProsLastPass security is extremely high as you would expect off a company that provides a secure password service. Before I used LastPass I maintained an encrypted excel document with my various passwords, some hadn't been changed for years and lacked complexity. When they were all entered into LastPass it it automatically scored them, suggested which ones needed changing, and best of all, generated secure string passwords of 48 characters, random upper & lowercase letters, numbers, and special characters. All of my accounts now have extremely long secure passwords that I do not need to remember as I just have to remember my pass phrase that logs me into LastPass and they do the rest for me. From an administrators point of view LastPass Enterprise allows the sharing of admin passwords, access of which can be restricted by Access Control Lists. This has greatly improved the reliability of admin passwords that we store. Finally searching for the passwords is extremely easy - on web pages it automatically triggers if the URL has been set up, and when manually searching simply type the name of the program/account and it will filter the list.
ConsThe only issue I have had with LastPass is that the browser extension, when first installed, does not have a time out function. This needs to be manually set. As such inexperienced users may well end up leaving their passwords very insecure. My suggestion would be to include a "set up" introduction where the default option of a 5 minute inactivity logout could be modified to however the user desires it. This would ideally need to be done before the browser extension becomes fully live.
Reviewer Source 
Source: Capterra
January 21, 2019
Verified Reviewer
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
November 14, 2018

“Must-Have”

ProsThe core value proposition is the main pro: quickly creates complex, secure passwords and stores and organizes them for your easy access across the web and mobile apps on any device. Really love the security checkup and organized list of actions you should take to improve your score (security). Like the percentage score and comparison to others. Love that LastPass will go in and automatically change your passwords for many mainstream sites but that's becoming less and less useful now that we use 2-factor authentication for so many (so it can't). Ability to securely share passwords or vault with family members. Secure Notes section for storing info unrelated to a website. Ability to mark any record a Favorite for easier locating. Desktop app has a quick search box that pops up with a keyboard shortcut-love that. The addition of the in-app access on mobile was huge. Same with the new ability to replace Apple's keychain with LastPass as default in the new iOS browser.
ConsBiggest issue is that the desktop Safari browser extension stopped auto-filling a month or two ago. So I had to switch browsers which I'm not happy about. Frustrating differences between LastPass versions (browser extension, mobile app integration, desktop Vault...): Can view password history on some and not others. Specific selection to generate new password to replace an existing one on some and not others (related to storing password history). When you can't do that, the workaround to ensure I've stored both old and new passwords is a huge pain. Sync delays between versions. I've stopped using the browser pop-up asking if you want to update a site's password because I've had problems in the past with it screwing things up. Some companies make you use the same username and password across their sites which may have different domain names. I wish LastPass would allow for a way to link them in their records. Now when I visit one of those sites, I have to dismiss their warning pop-up every time (warns that you've used that site's password elsewhere online, which is a great feature in most cases), and if I change a password I have to remember to look up the other sites' records and manually change those to match. Would also like to see LastPass add more sites to the list that they can auto-update, but that's just a wish list item, not a big deal. This review makes it sound pretty horrible, but I really do love it. So much that I'm willing to put up with these downsides (in hopes that they'll make the fixes eventually).
Reviewer Source 
Source: GetApp
November 14, 2018
Verified Reviewer
Utilities, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
July 5, 2018

“Feature rich software, allows you to secure your enterprise passwords.”

OverallIt helps me to be GDPR compliant by creating a secure environment for our passwords.
ProsLastPass Enterprise is very suitable to enable your users to store logins and other information securely. You can sync with Active Directory and other sources, allow access to shared folders based on group membership and enforce various policies. This is all very flexible. The reporting functionality allows you to monitor product usage and the 'security score' of your employees. If an account is known to be leaked to the web, your users can be notified about this thanks to the integration with HIBP. Accounts can be secured with 2-factor authentication either using a push message to an Android/IOS app, or with Yubikey, Sesame, Google Authenticator or other options. This can also be enforced for specific users. You can link your enterprise account with a personal account for easy access to your private passwords. Read the deployment guide and you will be impressed.
ConsEven after more than five years of enterprise deployment, I have a hard time getting my users loving LastPass. The interface is not consistent across browsers. Enabling the binary component (used for uploading attachments to your vault and for synchronizing the login status between browsers) is a hassle. Some preferences are saved in the extension, but not in your account preferences, like logout when idle, Other settings are done via the Vault. The mobile apps are not bug free, sometimes the autofill pop-up comes up on Android, sometimes it doesn't. On MacOS, the binary plugins sometimes hang. When reporting these issues to Support, it usually takes a long time to get them fixed. If they send them to Development, there is little or no feedback on the progress. So there is still a lot of room for improvement. The price doubled last year, which does not yet pay off although the competition is often more expensive and then I don't know where LastPass shines and they don't.
Reviewer Source 
Source: Capterra
July 5, 2018
Brad H.
Founder/CEO
Computer Software, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 3, 2017

“My team and I LOVE Last Pass! It's easy to use, helps secure your login credentials and so much more”

OverallIt's very secure for supporting all of my passwords. I don't have to worry about remembering a bunch of different passwords, lastpass autogenerates secure passwords for me and remembers them for me. And allows me to access it from any device if I need to. It allows me to share passwords with my team for products that charge extra for additional users when we don't necessarily need additional users. It's fast and works really well all around. Not all software does that but it gives me confidence that I can trust it with my passwords. It also allows you to auto-fill forms for saving time filling out repetitive address, email, phone #, cc info etc.
ProsFirst off, with so many things to log in to it's impossible to follow good password procedure, which is important, especially with all of the hacks that go on. If a hacker gets one of your passwords, they know they can access a lot of your websites. Lastpass removes the pain of creating a secure password and having to remember it. You only have to create 1 secure lastpass password and you're golden. One of the biggest pains it solves for my team is allowing us to share passwords/logins for software that charges extra if you need multiple users. As a small startup that can't afford to pay for each user for every software we use, this is huge for us. It also makes onboarding new team members easier. We give them access to the services they need and can see what each service does in the notes section of the lastpass app. It also helps when my business partner signs up for a new software, I can know what it's for and viceversa. I also feel more secure having my passwords on lastpass than on Chrome's password manager.
ConsI think the design and user experience could be laid out a bit better, but it's good enough. The way they have it set up can make all of your passwords etc. feel overwhelming at times. Also, there's the obvious downside that if you forget your password you could end up locked out of all of your accounts... So make sure you remember your password.
Reviewer Source 
Source: Capterra
October 3, 2017
Madhu S.
Graphic Design, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
September 10, 2017

“One-word: Indispensable - One of the greatest apps ever made.”

ProsLastpass has 10 key pros: 1) Password generation and auto filling LastPass generate secure passwords for every website you use. It saves them as well and automatically logs into the website. This means you can create passwords that are very difficult for hackers to guess, without having the trouble of remembering them. 2) Form fill You can set up profiles with all your details allowing Lastpass to automatically fill in online forms for you. You can even set up profiles for obscure details. You can switch between profiles, which is handy if you have multiple email accounts or phone numbers. 3) Automatic password changing For certain sites, Lastpass will automatically change your password. This makes it a breeze to change your passwords on a regular basis, which is a good way to keep secure. 4) Alerts when a website has been hacked If a website is known to be hacked, Lastpass will alert you to change your password. This will make sure that the hacker is stuck with an old password that is useful for them. 5) Hardware authentication Lastpass can be linked to a hardware device such as your mobile phone. That way, in order to login to your account, you will need your mobile, which keeps your account very secure. 6) Password sharing You can share passwords. This is very useful in an office where multiple people might have access to the same website. 7) Excellent interface The interface is very streamlined. It automatically pops up when you need it and then disappears when you don't. 8) Multi-platform Lastpass works on all platforms including Windows, Mac, Android. On mobile, it can even work with apps, which is a big time saver. 9) Password audit Lastpass can audit your passwords to search for insecurities (such as duplicate passwords, old passwords or hacked passwords) 10) It's free Remarkably all these features are free (apart from Password sharing which is only in the premium plan).
ConsLastpass has one con. On certain websites it can forget to save the password you created, which will lock you out of the site. This is very rare, but it is annoying when it happens. As a workaround you can copy the password to your clipboard when it is created. That way, if it forgets to save the password, you can just paste it back into its database of your passwords.
Reviewer Source 
Source: GetApp
September 10, 2017
Verified Reviewer
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Best Password Manager - Minus the Breeches”

OverallI've used it for close to 10 years, can't say I'd keep using it if it were bad. We tried Dashlane and while it had better security, the mobile features weren't as good, so we reverted back to LastPass.
ProsEasy to use. Works on both desktop and mobile so I don't have to choose. Sharing passwords is easy.
ConsThere have been multiple data breeches and it is sometimes "too easy" to use. This can be a plus and a minus. Someone can hop on my computer, without any verification and everything is available to see.
Reviewer Source 
Source: Capterra
July 25, 2019
Verified Reviewer
Market Research, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 29, 2019

“Great password manager!”

OverallIt was so good that I also started to use a second LastPass account for personal use!
ProsWith all the tools I use at work or personally, and with all the different policies that every website/tool has, it can be a real challenge to have complex passwords. This is not an issue anymore as LastPass keeps your passwords for you so you have to memorise only one (the main one). Not having to memorise any password also give you the possibility to use incredibly complex passwords you would never be able to remember. You can also had more security with 2-step verification (this is actually very recommended considering it holds all your passwords).
ConsThere has been a few time when I was told to update my password extremely frequently (like several times within a week) while our company policy was not having such requirements. It seems I was not the only to face this issue in the company. In another case, having several email accounts, the password of one of my account was updated with the password of another account. There was a popup though asking for confirmation but without thinking too much (and also believing it was a popup to add a new account, not to update one), I clicked OK too fast. Maybe having some different popup style for new accounts and updated accounts could avoid such issues. More generally, as for any password manager, not remembering the main password could be an issue. Also, if anyone was able to hack LastPass, they would have access to many more passwords.
Reviewer Source 
Source: Capterra
April 29, 2019
Verified Reviewer
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 19, 2018

“A near-perfect password manager”

OverallI've used Lastpass for 3+ years and it has been a huge help in ensuring my security, and the integrity of my many accounts, are preserved. LastPass is an excellent tool that I highly recommend.
Pros- The cost has risen since I originally started using it, but it is still very competitive. Great price. - The mobile app is near flawless at being able to input login credentials into any website and app. On the rare occasion when it doesn't work, I can easily log into the mobile app with my fingerprint and copy the needed password. - The ability to not only store secure password, but also secure "notes" is very useful. Especially for writing down keys or answers to security questions. - The chrome browser app is excellent. - LastPass has a security audit feature which checks all your passwords to tell you which should be changed (based on duplicity, simplicity, recent security breaches, etc.). Very helpful!
Cons- The web app is dated. It has received an update recently but, overall, the web app is still clunky. Luckily, I hardly have to open the web app because everything can be handled from the chrome and mobile apps. - The chrome app, as great as it is, tends to stop working from time to time (once every 2 months or so). So, over the course of the 3+ years I've used the tool, I've had to uninstall/reinstall at least 10 times. - The auto-change password feature has never worked for me. It's touted as being a great feature, but until it works, it is useless.
Reviewer Source 
Source: Capterra
November 19, 2018
Verified Reviewer
Mechanical or Industrial Engineering, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 24, 2018

“The Epitome of Convenience”

OverallI'm quite satisfied with LastPass Enterprise and I recommend it to anyone I know. It's something I personally cannot live without, and I use it daily.
ProsLastPass Enterprise is a very useful service that allows users to enter all of their passwords for any account they own on any website on the web. The service is extremely secure, and also has a free version which is very suitable and well equipped for personal use. This product has essentially changed the way I work on the web. I never have any issues when it comes to remembering passwords and accounts. I can also access this information from anywhere I want, including my smartphone with the LastPass app. The service also automatically updates and secures any changes made to your passwords, and can randomly generate effective passwords if needed. It also gives you tips on how to make good passwords, when it's time to change passwords, or if there too many duplicate passwords for multiple accounts (security tips). Overall, the service is extremely vital for modern technology, where we can potentially have hundreds of accounts with different passwords. There's simply no convenient way to store these all and update them in realtime. Lastpass serves to keep this security and does it perfectly without issue.
ConsIf there are any cons at all it will be that the service is quite expensive and has problems living up to the competition which offers more at the same or cheaper cost.
Reviewer Source 
Source: Capterra
September 24, 2018
Nick S.
Communications Consultant
Machinery, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 23, 2019

“Game changing tool.”

OverallSeriously, a game changer for our team. Allows users to have access to their own passwords vaults on both their PCs, Macs, mobile devices. But then we also have shared accounts that we manage as a team. It's nice to be able to share and manage those accounts, so when a user leaves the company, they're not taking credentials for these accounts with them. It's been a great tool for us.
ProsLastPass makes keeping track of passwords possible, even for a team using shared accounts. For the most part, it handles creating / managing sites completely on its own. Easy to share / export lists or vaults. Makes it possible to manage access to passwords when a team member leaves the company, etc. Has been a great tool for us.
ConsIt can be a little cumbersome to setup the first time, but it's not because of the tool, just because of the amount of information that needs to be entered.
Reviewer Source 
Source: Capterra
July 23, 2019
Rob C.
Marketing Copywriter
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 28, 2019

“One of the unsung heroes of my app list”

OverallAs someone who uses a ton of web apps for my work, as well as logs in to dozens of websites for media consumption, shopping, and all the rest of online life, LastPass is critical to helping me stay safe and sane at the same time. I know maybe two of the passwords LastPass has saved for me, with LastPass remembering the rest. My accounts are much safer for using this app, and my life is also easier. There's no downside here.
ProsFrom a security standpoint, LastPass changed the game for me. Where once I was the kind of person who alternated between a couple variations on the same password for everything, now every new signup I complete has a secure password that I'll never remember and will never need to remember. LastPass remembers for me. The sharing features are great, making it a cinch to get whatever passwords I need to whichever users need to use them, and the whole process is just so easy. LastPass autofills my passwords in the browser and on my mobile device. I just about never need to think about passwords or logins anymore. I suspect the time savings this offers, while modest on a per instance basis, add up to something significant over time.
ConsLastPass is just a little inconsistent and finicky. Sometimes the sharing feature doesn't work very well, so you'll need to wait a while before the other party can log in. Sometimes the autocomplete feature won't work because the Chrome extension is trying to display some sort of message. Minor annoyances only, but annoyances all the same.
Reviewer Source 
Source: Capterra
May 28, 2019
Avatar Image
Shannon G.
Virtual Assistant
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 26, 2018

“The Perfect Program”

OverallOverall, I don't know where I would be at with my business without LastPass. I've used it for years and it has made everything seamless between my clients, my business, and my employees. Saves me more time than I can describe.
ProsThere are so many amazing features that it's hard to list them all. I love that LastPass automatically stores your password in the correct category so it's easier to find when you need it. The fact that it automatically pops up when you login using a password that's not saved, so you can hit one button and store the password is very helpful. It's also amazing that you can share passwords with someone so easily and they can share with you. The fact that the free version is so useful, really urges people to want to support the company. It doesn't feel like they're trying to cheat you. Some companies will make their free version sound too good to be true but, not LastPass.
ConsThe only complaint I have after being a long term user of this program is the fact that when you update a shared password, you have to resend it through email. Although I see the usefulness in this, it has confused a few of my clients and caused a mess more than once. Maybe an easier way to update these passwords is to ask the user updating the password if they would like to share the update with those it's shared with. Then, it can automatically update it for those they want to still share it with and those they don't. It could make it less confusing.
Reviewer Source 
Source: Capterra
December 26, 2018
Avatar Image
Avishai M.
Innovation and Product Manager
Oil & Energy, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 2, 2018

“This app is the ultimate set-it-and-forget-it solution. Easy and intuitive to use”

ProsOnline password management tools are an important tool for anyone using the internet. They get rid of the problem of utilizing the same password for multiple websites, plus they often mean the website hacker breaching one of your accounts, or stealing your online identity. I have been using LastPass for a few years now, so here is an overview of the app. LastPass is a cloud-based password managing solution that features many features to simplify your online experience. This app is the ultimate set-it-and-forget-it solution. Easy and intuitive to use and very convenient.
ConsCloud storage might not be everyone's cup of tea. The app operates on almost any platform, (Windows, Mac OS, Android, iOS (Premium), and Windows Phone (Premium). LastPass stores your data on the company's servers (called the Vault). This is different from other online password management tools which store your computer data in files on your device. This setup holds some benefits for individuals who dislike complexity: first of all, there's really nothing you must do except register and install the browser plugin. This technique has its own drawbacks, however. Individuals cautious about storing their passwords on the company's servers might feel at ease with another password management solutions. However, LastPass has taken care of immediately these concerns by making certain that information is encrypted together with your master password.
Reviewer Source 
Source: Capterra
February 2, 2018
Verified Reviewer
Information Technology and Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 30, 2018

“Amazing software for password protection”

OverallOverall I am really happy with this software and would highly recommend it. I really like having all my passwords stored in one place and to not have to remember them all is fantastic!
ProsI have so many passwords and with software I don't have to remember any of them. It can create very secure passwords so you don't have to think of one and It can be as many characters as you need it to be. I really like that the phone app uses my fingerprint to access my passwords so when I need to access a site to log that's all I need as it use to be a challenge when using apps that requires passwords. I like that it recognizes passwords that are weak and can search your system for ones that should be change to be more secure. I like that it is integrated with your web browsers so when you go to a specific website that requires a password Lastpass already has your username and password for easy login.
ConsI understand that Lastpass is a super secure website to store all your passwords but the only thing I don't like is the process or lack there of to recover a password if you forget it. I don't want to have to delete my account as this was the issue I was facing a few months ago. I ended up getting my IT department to help out but for a personal user to have to delete there whole account for forgetting a password is not good. There should still be a secure way to recover a password without having to delete your account.
Reviewer Source 
Source: Capterra
November 30, 2018
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Declan D.
Chief Growth Generator | Digital Growth Strategy and Execution | Growth Hacking | Mentoring
Internet, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 17, 2018

“LastPass Enterprise is required for many of my network because it really works”

OverallExcellent, it keeps my passwords safe and organized, and allows me to work with people without giving them the password "keys to the kingdom", so I retain control but can still work with people where ever they live. For a larger company to a small business with outsourcers, this is a must have tool.
ProsLast Pass solves the password problem with security that is hard to match in my experience. Virtually every experienced business I work with uses this, because security issues in the past few years have made the old ways of keeping passwords - within your browser - a bit more dangerous than before. By using LastPass i can give access to my virtual and remote employees to any of a number of tools and they never get the password, and I can revoke access. Instead of fumbling around for a way to keep passwords, we back this up and in case of emergency, have an extra layer of security and know our passwords are safe.
ConsThe Chrome extension is what I like least, since I use Chrome alot and it crashes frequently. LastPass takes more and more memory, which isn't a negative (and more a sign I'll need to upgrade my computer once again), so the browser crashing is here and there, not an always on problem. Sometimes when I have multiple users share their logins to the same tool, like Mailchimp, LastPass will get in a bit of a battle of which password and user wins, but that's more a specific agency problem than one the average user would face.
Reviewer Source 
Source: Capterra
September 17, 2018
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 11, 2018

“Solid cloud based, collaborator friendly password vault”

OverallSaves me time and gives me the feeling my passwords are strong and securedly stored.
ProsI've been using LastPass since 2010 I believe, both for business and personal use. There's a lot of positives, like the organizing features, password strength checks, random password generation, automatic password changing (when supported by the website), a plethora of 2FA options and of course, excellent browser integration. I'm also using LastPass together with some colleagues, both in IT and outside of that, in other departments. I have linked my personal, free LastPass account to my business one, so I don't have to switch accounts, with the logging out and in hassle. LastPass also offers mobile apps, secure notes and form fill templates. It's all pretty nifty. As a business user, support is fast and quite good.
ConsThe mobile Android app can be a bit buggy. Even the Chrome addon sometimes has issues, for example with registering the correct username or e-mail address entered while registering somewhere, or small bugs, mostly UI related. It's not 100% solid, but, say, 90%. User-friendlyness can also be improved for less tech savvy users. Many colleagues of me find LastPass difficult. It's not entirely due to LastPass actually being difficult or not user friendly, but I think they can do just a little more in the UI department to make things easier to grasp.
Reviewer Source 
Source: Capterra
July 11, 2018
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Jordan D.
Marketing Analytics Specialist
Marketing and Advertising, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 4, 2019

“One of the Top Password Managers for Your Money”

OverallThe experience was great, minus the little hiccups in the software (duplicated secure notes, some duplicated passwords, etc).
ProsBefore suggesting the enterprise version to my agency, I used LP as my main password vault. It was free and very simple to use. I decided to subscribe to the paid version, and I had some of the best customer service, but some of the premium features fell below my expectations (more below).
ConsThe free version is hands down the best value of all password managers. I understand that it's more of a marketing tool to get users to suggest it to their workplace and that's where they overall make their money. The only complaint that I had is when I decided to pay for the premium service (I like to support businesses that make products that make my life easier). During this time, the app kept duplicating some secure notes that I made. I felt comfortable with the safety, but this was rather odd for the type of product it is. Lastly, they refunded me for my premium service (I decided to go with 1password for my personal password stash). My agency continues to use the enterprise version, and I have no problem with using that as well.
Reviewer Source 
Source: Capterra
August 4, 2019
Verified Reviewer
Construction, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 13, 2019

“LastPass Enterprise is a lifesaver for passwords”

ProsIn this day of age you really need to have separate passwords for almost everything you do. I would imagine less than 5% of the population does this though. Think about it, how easy would it be to hack a small website that you entered your information on and then have your password for everything. Lastpass solves this by being able have a unique password for every site you use. It integrates very well with the app and across all platforms. I have it on all of my devices and feel very safe because all of my websites have a different password. If you have a hard time thinking of unique passwords then lastpass will generate a unique password when you are filing in your credentials. Make sure that your last pass password is protected by a very secure password that you do not have on any other devices. Lastpass is also very simple to use with a prompt each time you need to sign into something asking if you want to enter your username and password. After you fill in any form that has a password it will have a friendly pop-up that asks if you want to save the password and name for this site.
ConsThe one complain I have is on mobile it seems not to integrate as easy. When you are using apps it constantly keeps popping up asking to fill in your information. It can get a little annoying if you do not want to use it. It seems to work a lot better on the browser version. The only other con is sometimes it pops up on sites that you have never saved your information with last pass. It will give you non related credentials to enter on a site you are trying to login.
Reviewer Source 
Source: Capterra
January 13, 2019
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Kevin L.
Founder
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 23, 2018

“Lastpass should be everyone's password keeper”

OverallLastpass Enterprise is an excellent team tool for accessing forms or passwords without having to expose the passwords. Any team, agency can benefit from having all teammates on Lastpass, and sharing access to a folder of passwords or a single password in itself. This helped us efficiently manage our clients' passwords without having to be bold and directly asking for it. We share passwords internally and externally from our team, and the service works flawlessly every time.
ProsLastpass is an excellent and indispensable tool for my team and myself in storing and sharing passwords. Lastpass stores an unlimited number of passwords for a user on websites and form fills, including passwords as well as credit card information for easy form filling. The number one feature of Lastpass that makes it a no brainer to install is the ability to share the password with a friend, colleague or family member without having to expose the password. This feature stands out as Lastpass' gem, and I use this frequently in sharing a passwords from everything to Google Drive and Netflix. I never have t worry about exposing passwords, and any time I want to end the share, I can cancel the sharing to the user. This makes it easy to share passwords for one time use.
ConsThere's nothing to dislike with Lastpass. Its UX/UI is friendly, easy to navigate and storing passwords are a breeze in Google Chrome.
Reviewer Source 
Source: Capterra
October 23, 2018
Davidq H.
Senior Accountant
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
November 14, 2017

“Best password management tool out there. ”

ProsLastpass makes it easy to save and remember passwords. This allows you to create and save logins with complex passwords keeping your data safe. Furthermore, you can save other things in your LastPass vault such as credit card info, secure notes, etc. Lastpass also keeps up to date by providing a variety of addional security options such as OTP authentication, multifactor authentication via your phone, master password re-prompt option, etc. Personally, I use the OTP option with my Yubikey. With that option, LastPass will exit each time I close my browser and when I re-open the browser it prompts me to push the button on my Yubikey and logs back in. If the OTP fails, LastPass immediately goes back to requiring both the master password and the OTP code making it very secure. The app is also incredible. I use it to autofill logins in other apps and it saves me slews of time each day.
ConsWhen sharing login credentials with another user, there is an option to let them view or not view the password. This is a bit misleading as, if you choose to NOT let them view the password, they can still see it in plain text by using inspect element on any browser and changing the password field from password to text. It is really, really easy to do. But, as long as you are aware of that, it's fantastic!
Reviewer Source 
Source: Capterra
November 14, 2017
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Brandon H.
Creative Services Project Manager
Public Relations and Communications, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 2, 2019

“A must-have account for any business with multiples systems to juggle”

OverallOur experience has been phenomenal. For someone who has to maintain many usernames and passwords, LastPass has been invaluable.
ProsLastPass for Business is a must-have for any business that uses multiple websites with logins. This has revolutionized my life, both personally and professionally. Where do I begin? Well, for starters, I have this on my phone and each of my computers. Log into LastPass and your usernames and passwords will auto-populate when you get to a particular site. Amazing. When signing up for something new, it will generate a secure password (of varying complexity) if you'd like and then prompt you to save it to your account. When you log into your account, you can separate where you'd like your usernames/passwords to live. Based on that, you can share these usernames/passwords with your team. For instance, if my team and I use the same login for a particular service, I can share the login info with them via the share settings. This is hugely beneficial if I'm the administrator of that account and need to safely share info with my team.
ConsI have no complaints about LastPass, as of yet. If I had to be picky, I'd say that it logs out randomly, which causes issues at times. This may be a timeout issue that I can fix, but it only happens once every week or so. Not a huge deal. In fact, the more I think about it, this may just be a safety precaution.
Reviewer Source 
Source: Capterra
August 2, 2019
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Trabelsi H.
Frontons developer
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 18, 2019

“One if the best and easiest solution to store sensitive data in secured way”

OverallI think every business should have a password management solution like last pass. It save people time especially IT team whom I was bothering them to unlock one of my remote machines because I forgot the password.
ProsLast pass let you forgot all the pain about your password. You only need to remember one password and last pass will take care of the rest it even generate passwords for you and pre-fill login forms for you. You can also share some notes or passwords within team members like servers credentials, doors code pin,..
Consthe admin dashboard is not friendly to use. Sometimes you find yourself sharing the wrong credentials.
Reviewer Source 
Source: Capterra
July 18, 2019
Nathan S.
Digital Marketing Manager
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
March 26, 2018

“LastPass is a great online based password manager tool....”

ProsLastPass is a great password manager that works much better than most password managers. One of its best features is the ability to share passwords with other users without revealing what those passwords are. It also integrates nicely with Chrome (which I use daily), and makes adding new passwords easy. The best part is everything is saved to the cloud so there is no weird connecting of cloud storage to set up. Its simply remember your password, install an extension or app and you are good to go. Whether used for personal or business use, the list of features LastPass offers makes it easy for me to recommend to anyone getting started with password managers. And oh did I mention its free?
ConsNow not everything is rosy about it. One of the biggest gripes I have is that, it sometimes freezes up my browser when saving a new login or password and it can save the same login info several times, which makes it hard when trying to login into a site. I also find it a bit annoying that sometimes when I try to generate a password, it doesn't save the information based on the site that I am on. The mobile app is also lacking on the android side, despite the ability to draw over other apps, it always needs fresh permissions whenever I reboot my phone. Hopefully these things can be fixed with time but its remains one of the best options out there.
Reviewer Source 
Source: GetApp
March 26, 2018
Jonathan A.
Application Support Team Lead
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 10, 2017

“Best password manager out there”

OverallYou can't forget passwords you don't have to remember! Speeds up login times, reduces frustration, enhances security, reduces impact of data breaches, allows me to access all of my passwords anywhere I need them.
ProsThe time it saves me along with the additional security and peace of mind it provides is immeasurable. I love being able to navigate the web and seamlessly just be logged in. It's been years since I've used a "forgot my password" link. One of my favorite features is the ability to reset passwords in bulk - useful for updating your passwords after converting to random password for each site or refreshing them just because. It integrates with many popular sites to perform the resets in just a couple clicks. For those without integration, it does take a few more steps but it still makes the process much more convenient. Also the secure notes field is a wonderful place to store sensitive info not fit for forms.
ConsMy only problem with LastPass may not really an issue with LastPass.. With some sites (maybe 5% of the time) LastPass fails to properly detect the username/password fields and cannot auto-fill credentials. This could be due to LastPAss or, more likely, the code on the website itself.
Reviewer Source 
Source: Capterra
November 10, 2017
Evan S.
Owner
Real Estate, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 23, 2019

“Password managers are now a necessity; LastPass not necessarily the best one”

OverallLastPass solves the problem of having too many logins to memorize, but not perfectly.
ProsStore all your passwords for all accounts in one place guarded by the only password you must now memorize. With the volume of different accounts and logins we must now maintain, our options are: use the same password for everything (unsecure), memorize the different logins for each account (unreliable for most humans), keep the logins written in a central location, or use a password manager like LastPass--the same idea as option 3 but with a level of security your pen and paper or Excel sheet cannot possibly match.
ConsThe smartphone app is a key feature for ease of use and is just OK--it often offers you the login for a different app than you are trying to login to forcing you to flip to the LastPass app, look up the login, and copy/paste the password over to the app you're trying to login to. The PC browser extension always sometimes has issues with form filling---putting the account name into the webpage's password slot and vice versa is a common issue. It is also unforgiving if the website has any inconsistencies in its URL (e.g. www.citi.com is a different website than www.citibank.com).
Reviewer Source 
Source: Capterra
August 23, 2019
Verified Reviewer
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 14, 2019

“Keep your data safe with LastPass”

OverallBeing in IT for a K-12 school district, we store passwords for all accounts in LastPass. Servers, Switches, printers, camera's etc... are all stored by name or IP address and autofill at login. This streamlines the day to day operations of our IT department. Love the product.
ProsI like the fact that I have an encrypted vault for all my passwords. I only have to remember one master password to get access to all of my passwords, therefore all of my saved passwords are 14 character alpha/numeric plus symbol combinations I couldn't possible remember. It really stops me from reusing old passwords and adding 1,2,3 etc.. at the end. The software runs as an extension in chrome and safari, I also have the app on my phone. I utilize LastPass authenticator to run an encrypted 2 step verification. I feel very secure. Easy to setup and the software will scan your accounts to see if you are using the same password on multiple sites and score your password strength.
ConsMake sure you have a second (backup) phone number listed on your account, in case you drop your phone in a lake or it is stolen, it makes the process of moving LastPass to a new device much easier. Kind of a pain otherwise.
Reviewer Source 
Source: Capterra
February 14, 2019
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Charles C.
IT Specialist
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 21, 2019

“Lastpass Enterprise- The Best Password Manager!”

OverallLastpass Enterprise gives that extra layer of security. Because it's very secure and also helps to generate very unique and secure passwords, it helps to keep my accounts safe. The passwords sharing feature has always made is easy and convenient to share passwords with colleagues.
ProsThe one thing I like most is that I no longer have to remember all the passwords I use for my numerous accounts. This is very convenient and good for security because it means I can now use very strong passwords generated by the app and not worry about forgetting them. Another great feature is how it can perform security audit for weak passwords and offer to change them to more secure ones. I also love how Lastpass allows us to share passwords. This is a very cool feature that we use regularly, especially where multiple users need to access the same account. Lastly, the mobile apps are well designed, are easy to use and works flawlessly.
ConsI've encountered situations where the app fails to save passwords for certain sites. The only way I've been able to solve this problem is by manually entering the password into the password database. The Chrome extension tends to crash a lot for reasons I don't seem to get.
Reviewer Source 
Source: Capterra
January 21, 2019
Verified Reviewer
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 12, 2018

“Give this to your parents for Christmas”

ProsI love that I can access all my passwords via one secure master password. It works on my phone, in my browser. It auto-completes on websites (and importantly this can be disabled per domain)and generates secure passwords during signup. I can login to the website if I need to access a password on the move, and I set my dad up with LastPass and I know his master password, which makes all of his inevitable daughter-tech-support phone calls much much easier to handle. My favourite feature might be the form-fill feature, so I store addresses and cards and LastPass autocompletes forms for me. I hate filling in forms while online shopping or signing up to services because I never remember my details, but now I don't have to :D. It's also great for securely sharing passwords with others.
ConsMy main complaints are related to user interface. The admin panel is difficult to navigate and confusing, but fortunately other than initial setup, you don't spend too much time interacting in the admin panel, so it's manageable. The chrome extension also crashes occasionally which is annoying but turning it off and on again usually fixes it.
Reviewer Source 
Source: Capterra
December 12, 2018
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Gregory F.
Vice President
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 17, 2018

“Absolutely indispensable password/notes manager. ”

OverallI manage hundreds of passwords - some I use every some I haven't used in years. But I only know a few of them. LastPass lets me be blissfully ignorant of the frustrations of password management by just handling the whole process for me.
ProsCloud-based, so it's everywhere you are. It stores EVERYTHING. I can sit at a new PC or a spare one in the office, and in a few seconds, have access to all of my bookmarks, passwords, secure notes... It's instant, always available, and very smart with its automatic logins. Clearly, security is a big concern when you allow one program to know all of your confidential information - especially a cloud-based one, so the 2-factor authentication is a must and works seamlessly with your mobile device. No need to sync, easy to share, always available across all devices and takes your privacy seriously. That's a win all around.
ConsSometimes the Chrome plug-in feels clunky. It doesn't always snap right to the results you ask for. The Firefox plug-in just feels more polished somehow. The mobile experience isn't nearly as seamless as the desktop platform, unless you're using the LastPass browser, but it's still superior to other password managers I've seen at any price.
Reviewer Source 
Source: Capterra
January 17, 2018
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Andrew A.
Founder
Internet, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 22, 2019

“The easiest way to secure your passwords and retrieve them easily!”

OverallThe best way to keep passwords secure on the web for your enterprise
Pros- Instant updating in the cloud - Secure storage - Password Generator is very secure - Easily accessible on any website
Cons- Frequently creates duplicate password saves that is unnecessary - Sometimes miscategorizes password categories - No desktop app to store passwords incase of no internet access
Reviewer Source 
Source: Capterra
August 22, 2019
Courtney H.
Media Coordinator
Marketing and Advertising, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 18, 2019

“Highly Recommend”

ProsI had been looking for a password manager for some time that is safe, secure, and easy to use - and I definitely found it. What I like most is the ability to save more than one account per site/software. This is extremely helpful for me as I typically work with more than one email for different reasons (work email vs personal email). I don't believe that this software would be very safe or functionally for the work that I do. I work with multple client accounts, so a software that had more levels to entry would be better. However, highly recommend this password managing software for personal use.
ConsThe one thing I would suggest to be beneficial, is the ability to save more than one password per entry. For example, I have a few accounts that require two separate passwords for a single login. This is a unique instance, but for LastPass is only recognizes the first and usually the first password keeps appearing even when I am trying to type in the second. Besides that, I really have no cons for this software, I would definitely recommend it to anyone who needs a simple password manager (for personal use only).
Reviewer Source 
Source: Capterra
April 18, 2019
Verified Reviewer
Computer Software, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 2, 2018

“This tool is just perfect for those who forget”

OverallIt's a great tool that made my virtual life a lot easier. I have to remember only one password now, I don't have to be concerned about my security and I always can easily access all of my logins. I'm very forgetful, that's why LastPass is so fantastic for me.
ProsI always forget stuff. And when you have dozens or even hundreds various tools to use, you either forget your passwords, or use the same one. Well, I'm all about my privacy and safety, so using one password was not an option. That's why I started using LastPass. It's just fantastic. You set it up once and then it does all for you. It will create you especially difficult passwords, every time it will be a different one. And only you'll be able to access all your tools and logins. LastPass will fill everything for you. It definitely makes your life easier. And it works on all platforms! Android, iOS, Windows, Mac, even Chrome OS that I use sometimes! It's fantastic!
ConsSometimes LastPass might crash on Chrome OS. It's fine on Windows or Chrome browser but on Chrome OS it's a bit less stable. However, not many people use that OS, and I don't use it that often too, so I'm absolutely fine with that.
Reviewer Source 
Source: Capterra
October 2, 2018
Rick P.
Director
Design, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 5, 2017

“Indispensable, essential security tool, but still has some quirks.”

OverallPeace of mind. Security.
ProsEveryone needs unique logins for every website and service we use. This is the easiest to master tool for creating and managing passwords or across devices that I've tried. It's also the least expensive. The pricing tiers (basic essential tools are free) prove that LastPass as a company is committed to making the Internet a safer place for users, not just to make money. Advanced functionality is paid for by the companies that need it, not by average consumers. This makes me loyal, and I've paid the yearly fee even though I don't absolutely have to. Customer service is also excellent and responsive, particularly on Twitter. LastPass has also finally addressed some UI problems with their iOS app.
ConsLogins and passwords are not always captured, or saved. Doesn't happen very often, but it does. In addition, I have an ongoing problem with WordPress.com. My main account is on the subdomain, en.wordpress.com, but when I go to simply wordpress.com, LastPass doesn't list that login as one of the saved ones. Very frustrating, and hasn't been solved in the years since I reported it.
Reviewer Source 
Source: Capterra
September 5, 2017
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Gordon W H.
Digital Project Manager
Design, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 30, 2019

“A No-Brainer For Personal Use. An Absolute Must For Organizations Juggling Multiple Users”

OverallThis has been a great tool and service for managing all of the credentials we use in our organization. We are able to seamlessly update and organize access to information across teams and vendors
ProsWe are a small organization (<25 employees), but we work with multiple clients on the same platforms. Ignoring security best practices, it was a bear to keep track of the credentials for each client along with keeping them updated on a regular basis. This services addresses all of these core needs and more. I'm particularly happy that users can be granted access to certain credentials and that access can also have different permissions applied to it, (e.g. a user can use a set of credentials, but not necessarily read them or change them). I further enjoy that this tool is cross-platform and all of the applications (should you want to install them) offer a similar look, feel and functionality.
ConsIt can be a little cumbersome to use the tool with some websites. Because the URL matching doesn't always match with what is saved in the credential record, users can sometimes run into trouble using the credentials they have access to. This is easily rectified with a bit of education/training, but the technology could be improved a little, here.
Reviewer Source 
Source: Capterra
January 30, 2019
Verified Reviewer
Information Technology and Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 29, 2018

“The Hero We Needed”

OverallBefore we began using LastPass, we were using a small variety of very poor methods for managing our shared user accounts. In many cases we were sharing passwords via encrypted email, which made it easy to archive but difficult to search. It was also impossible to audit who had a record of the account, or to simply update all of those people when the password changed. LastPass made that very easy. A number of our users registered for personal accounts and took advantage of the ability to link those with their enterprise accounts. I liked it so much that I paid for a Family account and added my wife to it so that we could share our personal accounts with each other also.
ProsLastPass made it easy to centralize our corporate password management, and both opened up and limited who could see which shared credentials, and how.
ConsThere were several occasions where our LastPass Administrators were unable to see credentials within our corporate space. We didn't necessarily need them to be able to edit the credentials, but providing support for the tool was often complicated by not being able to administratively locate a credential when a user reported it missing, or had reason to believe it should be assigned to them via a group membership.
Reviewer Source 
Source: Capterra
November 29, 2018
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Rabeah A.
Lead Web Developer
Marketing and Advertising, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 8, 2018

“Crucial for any business that needs to share sensitive passwords”

OverallPassword management for our employees, once a member is added, it completely removes the question "Hey what was the password for X and Y?" from the workplace
ProsThe ability to share access to login information to websites/apps without allowing the team member to actually see the passwords. For example, we hired an in-house designer on a 3-month contract to work with us. They needed access to the 30+ websites to complete their work. To mitigate risk, you don't want the contract worker to have access to those sites after their contract is completed. Instead of resetting passwords after they leave, you can use Last Pass to do the following: - Admin has the contractor provide an email, where he sends out a request to join our Last Pass team. - Contractor accepts, and we grant him/her the ability to auto-fill login information. They are not able to view the password at any point (all they see are the black dots when logging in) - when the contract is us, you just remove that user from the team, and voila! They no longer have access to those passwords at all, removing the need to do any password changes.
ConsThe price is a bit steep, but its the best option on the market, so we just bite the bullet and pay for it.
Reviewer Source 
Source: Capterra
October 8, 2018
Dario O.
Funding Specialist
Financial Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 10, 2018

“Never Loose Your Passwords Again”

OverallI am using it for years and never had any problems with it. Everything is safe and secure, encrypted - your data is totaly safe. This is the best password keeping service I know and recommend it to everyone. Paid features are also good and useful. You can use it for free like me without any problems.
ProsEasy to register, use and figure out. All you have to do is just install LastPass extension in your preferred browser, register, login and you are ready to go. It will store your passwords that you enter on sites and autologin if you choose so. When you switch computers all you have to do is install the extension again and login and you will have all your saved passwords with you on any computer. If you want to remove it from the computer, you just uninstall the extension from the browser and install on another computer. There are options to create folders for different password types, to store credit card data or any website info that you want to easily input like the address. It really saves time entering address, credit card info and user names & passwords.
ConsFor me there are no cons with this one.
Reviewer Source 
Source: Capterra
September 10, 2018
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Justin B.
Senior IT Support Technician
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 18, 2018

“Indespensible tool to improve security”

OverallReplacing "cheat sheets" where passwords are accessible to anyone near the person's desk. It's also not as easy as hacker opening up a plain-text file. Users can more quickly sign in. Users reset their passwords much less often. Users are much more likely to not have a universal password.
ProsMakes passwords convenient enough that users stop using post-it's and "cheat sheets". It is much faster than having a user manually type it once or twice to get it passwords right. The option to share passwords fairly quickly with others is invaluable in my IT department. I feel very good about the company and having our data in the cloud. I feel it's very safe and near impossible for a hacker to get my encyrpted passwords that are only decrypted on my user side. We have one enterprise account that we use to be the main account and then we share it with personal accounts that are free. Some of our users we pay to upgrade to pro so they can access the passwords on their phones.
ConsSometimes it takes an hour for a new password to sync to my phone or another PC. Concurrent access can leave you wondering which password is the newest.
Reviewer Source 
Source: Capterra
April 18, 2018
Verified Reviewer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: GetApp
January 31, 2018

“Some of your employees will catch on...others will struggle”

ProsEmployees desperately need tools like LastPass to enforce secure password sharing and to help them quickly enter passwords into the variety of online software tools they use daily - the need for this tool varies from job to job, but the use case is clear. Using this tool allows you to bypass the unfortunate habit of passwords on sticky notes and also helps with offboarding employees and terminating access to many company accounts or shared sites. LastPass is reasonably priced for this and has nice Chrome extensions to speed up the process of entering passwords online.
ConsThe admin console can be confusing - particularly the sharing functionality. For security reasons, if employees lose access/forget how to access an account, it can be very difficult to help them regain access. Some employees just don't understand why/how to use LastPass and get frustrated by it. It seems to be one of those software tools where people are divided: People love or hate it. IT has to be more involved in training employees on this tool so that hte full benefits are realized.
Reviewer Source 
Source: GetApp
January 31, 2018
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Sigmund G.
Website Developer, Graphic Artist & Social Media Manager
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 23, 2019

“Don't know what I'd do without it”

OverallI use it every day and it is a crucial part of what I do, generating passwords, remembering passwords, auto-filling details. It makes working with many user accounts and admin areas a breeze, and it's not just useful for professional life but also personal life. Social media, emails, online accounts, it does it all.
ProsWhat I like most about this software is that it does exactly what it says it does efficiently. From browser tools, to mobile apps. They all combine to make security a top aspect of your work, and you never have to remember passwords, or make weak passwords compromising security to aid your convenience of remembering it. LastPass does the heavy listing, prompting when new credentials are created to have it saved for later use.
ConsThe add account prompt from the Google Chrome extension can be made to be modified a bit more before saving. As a developer, I do a lot of work on multiple websites on the same domain using subdomains. As a result, I get a lot of prompts regarding updating account as opposed to the option of editing the account title, to have as a new account.
Reviewer Source 
Source: Capterra
July 23, 2019
Peter W.
Web Developer
Higher Education, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
November 28, 2018

“Password management made easy”

ProsLastpass is brilliant, I use it for personal use and my team uses it for work accounts. It's sleek, mobile-friendly interface is easy to use and navigate. The ability to categorize your passwords is great, being able to easily find old accounts and sort them in a logical manner. Lasspass also offers the ability to automatically update your passwords (as long as the account your trying to update allows it), making updating old and in-secure passwords easy and effortless. Lastpass will also generate a secure and crack-proof password for you when creating new accounts, ensuring your accounts are secure.
ConsThe main gripe I have with Lastpass is the problems it seems to have connecting to its own servers, I'm always getting warning messages that it's unable to connect to the internet, but I know for sure that I'm online. It's not particularly easy to switch to another Lastpass account, without totally logging out of the existing one. The ability to have multiple accounts saved to one browser would be perfect.
Reviewer Source 
Source: GetApp
November 28, 2018
John B.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
November 11, 2016

“LastPass, making the world more productive!”

OverallActive LastPass user since September 2012 where its relative ease of use and ability to get up and running while always improving make it our password manager app of choice. Some pros: * Ability to securely add, store, and launch a variety of websites and secure notes. * Encrypted locally and remotely on LastPass servers with multi-factor authentication. * Security Challenge feature offers great advice on how to better secure your passwords. * Now free for multiple device types within the same account. * Active forum to help newbies and advanced users alike. * Form Fill feature makes short work out of autofilling web and other forms. * Ability to securely share web site and secure notes with other LastPass users. * The LastPass blog is informative and keeps you updated. * The integration of LastPass on a variety of devices via an app and/or extension. * The ability to quickly see all the items you have shared and that are shared with you. Some cons: * Sometimes the LastPass app and/or extension crashes. * Occasionally, items shared with you or you share with others do not show up until the user repeatedly logs in and out of their account. * The learning curve for the app is a little bit steep initially and not as intuitive as it could be even for power users. * The time required to get all your logins and secure notes into the app can be extreme unless you are using a supported password manager with the ability to automatically import all your data. * Many times when adding a new site, the site URL has to be manually edited to the specific site's login URL. * The automatic password change option when doing a security challenge fails more often than not leaving you wondering if you password was changed or not. * Sometimes the app and/or extension inexplicably crashes while adding a new or updating a site login or secure note. * LastPass on occasion can slow down your system to the point of having to forcibly stop and restart the app. * Logging off and on every few days seem to alleviate most speed performance problems. * Being able to select and accept multiple pending share items instead of one-by-one. * Ability to share a site or secure note with multiple people at the same time instead of one-by-one. LastPass absolutely Rocks big time and is such an integral part of my day along with a handful of other go-to apps that I use on a minute-by-minute basis with the added bonus of being completely free.
Source: Capterra
November 11, 2016
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Adam F.
Digital Marketing Manager
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 13, 2019

“Secure passwords for the business”

OverallLastPass is our solution for assigning and securely storing of passwords in our company.
ProsLastPass eliminates the bad dream of every system administrator - post-its with passwords on the screens. Strong passwords are generated automatically and are assigned to users. Everything is backed up and encrypted in the cloud for the extra level of safety. Some of our workstations are shared between different team members. LastPass synchronizes the passwords for them across all devices. All it takes is to install the Chrome extension and the logins follow the user's profile. There are also useful options for storing addresses, credit card numbers and other data that gets frequently typed into forms online (without compromising safety). In case an external contractor needs access into some password protected application, a temporary login with pre-filled information. This way the login details are never exposed.
ConsThere was a steep price hike recently, making the app less attractive than before.
Reviewer Source 
Source: Capterra
July 13, 2019
Verified Reviewer
Management Consulting, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 12, 2019

“Decent password manager”

Overall- My online working is much more secure since using Lastpass and this security hasn't come at any additional effort - in fact, it's probably saved me time on the whole
Pros- Easily able to manage all my passwords and secure notes - Prompts me to save passwords - Generates secure passwords quickly with easy to change settings - e.g. include upper/lowercase, numbers or symbols, length - Has given me a secure place to keep additional documents like passport details, which has come in really handy when I don't have those documents to hand but need to know the details - I almost never need to use "forgot my password' because Lastpass remembers all my very secure passwords
Cons- Lastpass gets confused when I have multiple logins for the same site, which is very common in my line of work - There are still a few key passwords I should remember (e.g. in case I need to access my lastpass account on a new computer, I need to authorise an email but I mightn't remember my password!) and I'm not great at that because I barely use them
Reviewer Source 
Source: Capterra
January 12, 2019
Harish J.
Business Development Manager
Consumer Goods, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
2/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: GetApp
September 18, 2018

“Not so easy to use but still offers many features”

ProsThere is this inbuilt password generation feature where a password is auto-generated based on the type and number of characters you specify. It is free to install this application, and we can use this application across multiple platforms at the same time and it is compatible with almost all popular browsers and platforms. I always had problems with remembering passwords in the past, but this application has made it possible to not just safely store these passwords, but also retrieve them in no time. The best thing is that I don't have to fill forms one by one! This auto-save feature has saved a lot of my time. Multi-factor authentication ensures security and protects your passwords from hackers.
ConsThe refunds take time to get processed. Sharing this information with team members is a very tedious task. A few of our employees who are not technically good, found it difficult to use this application. The customer support team takes several days to respond to queries and concerns!
Reviewer Source 
Source: GetApp
September 18, 2018
Verified Reviewer
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 26, 2019

“Exactly what you would expect for managing passwords.”

OverallLastPass has given us the option to tighten down on security for our managed accounts well maintaining accessibility across several parties.
ProsThe platform does exactly what we need it for: manages passwords across hundreds of accounts. It makes organizing the hundreds of accounts possible without compromising security for the accounts.
ConsThe Chrome extension doesn't seem to be well optimized for managing as many passwords as we have. Sometimes it slows down logins and the Chrome application.
Reviewer Source 
Source: Capterra
August 26, 2019