# LastPass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LastPass Software - reviews, pricing plans, popular comparisons to other Password Management products and more.

Source: https://www.capterra.com/p/151988/LastPass

---

# 

 LastPass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LastPass

## What is LastPass?

Improve your business' password hygiene and security, without compromising ease of use. LastPass empowers employees to generate, store, and share credentials seamlessly, while providing valuable insight and control to Admins through security policies and advanced reporting. LastPass ensures data protection and privacy through LastPass' zero-knowledge security infrastructure.

## What is LastPass used for?

[Password Management](https://www.capterra.com/password-management-software/)[Authentication](https://www.capterra.com/authentication-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)

Top alternative

Featured

Overall rating

Based on 2,784 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Intuitive cross-platform usability

Secure collaborative password sharing

Inconsistent website compatibility

Unreliable autofill experience

Starting price

$3

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LastPass

4.6 (2,784)

VS.

[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3

Flat Rate, Per Month

Starting Price

$3

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2,771)

Ease Of Use

4.5 (267)

Value For Money

4.5 (1,798)

Value For Money

4.4 (224)

Customer Service

4.3 (1,388)

Customer Service

4.5 (222)

## LastPass alternatives

Highest Rated

[4.9 (4,793)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (38)](https://www.capterra.com/p/233551/Jamf-Connect/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (942)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (506)](https://www.capterra.com/p/144637/Keeper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/151988/LastPass/alternatives/)

## FAQs about LastPass

Overview

### What problems does LastPass solve?

LastPass solves password sprawl, weak reused credentials, insecure spreadsheet sharing, and constant login resets by storing passwords in a central vault, generating unique passwords, auto-filling logins and forms, and sharing access without exposing credentials. IT teams, administrators, agencies, virtual assistants, and multi-account business users benefit most.

Answer based on 2581 reviews

Overview

### Which roles and teams benefit most from LastPass?

LastPass is most used by business owners, executives, and directors who need secure access to company logins across teams and devices. IT managers and software developers rely on it to control credentials, while project managers, marketers, consultants, and office teams use it to share passwords, streamline access, and reduce reset delays.

Answer based on 2721 reviews

Overview

### What company size and industries is LastPass built for?

LastPass is designed for tech novices and tech-savvy users, with strongest adoption among small businesses at 74%. It is used most in Computer Software and Marketing and Advertising, each at 12%, followed by Information Technology and Services at 11%, while also supporting midsize businesses at 14% and enterprises at 12%.

Answer based on 2784 reviews

Features and Usability

### What are the key features of LastPass?

LastPass includes core password management features like encrypted password storage, password generation, autosave and autofill, and browser extension access for login management. Key differentiators include secure password sharing through shared vaults, multi-device mobile access, multi-factor authentication, and security auditing that flags weak, reused, or compromised credentials.

Answer based on 2446 reviews

Pricing

### How much does it cost and what fees or limitations are included?

LastPass starts at $3/month for Premium, with a free version available and 14-day free trials for business plans. Families costs 4/month, Teams 4/user/month, Business 7/user/month, and SSO with MFA 10/user/month, billed annually. Reviewers often call pricing reasonable, but many dislike the free plan’s one-device limitation.

Answer based on 462 reviews

Integrations

### Which third-party tools and platforms does LastPass integrate with?

LastPass integrates with Google Chrome, Firefox, Safari, Microsoft Edge, Gmail, Google Workspace, and iCloud, with reviewer mentions centered on browser extensions and account access. It also connects natively to Microsoft Azure, Okta, OneLogin, Slack, and Active Directory Manager, giving it more than 10 third-party integrations across browsers, identity, and workplace tools.

Answer based on 220 reviews

Getting Started and Support

### How easy is it to onboard and train a team on LastPass?

LastPass offers in-person training, live online sessions, webinars, videos, and documentation. Most employees get started quickly for basic password storage and sharing, often with minimal training. Nontechnical users and admins typically need more time, especially around the admin console, browser extensions, and sharing workflows, where the interface can feel confusing at first.

Answer based on 33 reviews

Getting Started and Support

### What customer support options does LastPass offer, and how do users rate the experience?

LastPass offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. User feedback on support is mixed: some describe helpful, fast issue resolution and responsive agents, while many report slow replies, difficulty reaching the right team, uneven troubleshooting quality, and frustration during account access or billing problems.

Answer based on 266 reviews

Security

### How does LastPass handle data security and access control?

LastPass uses encrypted vault storage, end-to-end or client-side encryption, two-factor and multi-factor authentication, biometric login, strong password generation, secure notes, shared folders, and permissions to share or revoke access without exposing passwords. Reviewers also mention cloud-storage concerns, past data breaches, and occasional autofill or sync issues.

Answer based on 132 reviews

## Who uses LastPass?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 151 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 151 reviews

IT & Software Development

20%

IT & Software Development

20%

Administrative

15%

Marketing

12%

Finance & Accounting

11%

Others

43%

Top industries

Based on 151 reviews

Information Technology and Services

37%

Marketing and Advertising

19%

Construction

16%

Computer Software

14%

Other

14%

## Pros and Cons

Intuitive cross-platform usability

83% positive reviews out of 421

Most reviewers find ease of use makes setup, navigation, and daily operations straightforward for all experience levels.

Mike L

Sales Manager, 2 - 10 employees.

"It has one of the easiest interfaces to learn and use, so you can install it and use it without spending a lot of time on learning how its used."

Inconsistent website compatibility

59% negative reviews out of 140

Some reviewers indicate website management struggles with certain sites, causing issues with detection, autofill, and organization.

Stephanie P

American accent coach, 1 employee.

"I've had to disable it on some sites due to that issue, but it's likely the same thing would occur with other similar apps."

Secure collaborative password sharing

86% positive reviews out of 256

Most users comment password sharing enables safe, controlled access for teams without revealing credentials.

Pater K

Cyber Security Engineer, 11 - 50 employees.

"LastPass is the simplest,fastest way to share your passwords."

Unreliable autofill experience

51% negative reviews out of 134

Some reviewers describe autofill as inconsistent, with pop-ups, missed fields, and conflicts across devices and browsers.

Efficient password management workflow

88% positive reviews out of 130

Most users report time saver allows them to quickly access accounts, reducing daily login hassles.

Recurring technical glitches

55% negative reviews out of 119

Some users report bugs and issues cause occasional malfunctions, leading to frustration and disrupted workflows.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Password Synchronization

4.6 (348)

60.92% of 348 reviewers that rated this feature as important or highly important

You get seamless access to passwords across devices and platforms. Reviewers indicate synchronization is reliable and time-saving, making it easy to update and access credentials everywhere, though some mention device limitations or occasional sync issues.

Encrypted Password Storage

4.7 (343)

73.47% of 343 reviewers that rated this feature as important or highly important

LastPass offers encrypted storage to keep all your passwords safe in one place. Users think the strong encryption and end-to-end security inspire confidence, but some raise concerns about past breaches and communication transparency.

Autosave & Autofill

4.4 (299)

64.88% of 299 reviewers that rated this feature as important or highly important

This aspect streamlines logins by automatically saving and filling credentials. Some users say it saves significant time and reduces errors, though a few note occasional glitches, browser compatibility issues, and overlapping with other autofill tools.

Credential Management

4.5 (275)

62.91% of 275 reviewers that rated this feature as important or highly important

It helps you organize, store, and update credentials for multiple sites and apps. Reviewers appreciate the ease of organizing, sharing, and updating credentials, as well as the flexibility to customize fields and manage large numbers of accounts.

Password Generator

4.6 (257)

54.47% of 257 reviewers that rated this feature as important or highly important

With this capability, you can easily create strong, unique passwords tailored to site requirements. Reviewers appreciate the customization options, automatic saving, and time savings, though some mention occasional issues with saving or compatibility with certain sites.

Multi-Factor Authentication

4.4 (235)

50.64% of 235 reviewers that rated this feature as important or highly important

Request two or more credentials to prove user's identity before granting access to systems

LastPass 64 features

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Identify and respond to security threats to developed applications

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

This aspect streamlines logins by automatically saving and filling credentials. Some users say it saves significant time and reduces errors, though a few note occasional glitches, browser compatibility issues, and overlapping with other autofill tools.

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Identify and respond to security threats to cloud applications

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

It helps you organize, store, and update credentials for multiple sites and apps. Reviewers appreciate the ease of organizing, sharing, and updating credentials, as well as the flexibility to customize fields and manage large numbers of accounts.

Protect sensitive data for digital privacy

Manage and store data in a database

Process of familiarizing new employees with the company, their position, and responsibilities

LastPass offers encrypted storage to keep all your passwords safe in one place. Users think the strong encryption and end-to-end security inspire confidence, but some raise concerns about past breaches and communication transparency.

Convert data into a code for security

A chronological record of actions or occurrences within a network, software, or process

Store and access documents, forms, and photos in one centralized place

Identify and prevent suspicious activity

Only allow access from specified IP addresses

Access software remotely via mobile devices

Notifications via mobile devices

Verify user identity through mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Request two or more credentials to prove user's identity before granting access to systems

Manage and support multiple languages

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

With this capability, you can easily create strong, unique passwords tailored to site requirements. Reviewers appreciate the customization options, automatic saving, and time savings, though some mention occasional issues with saving or compatibility with certain sites.

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Set and enforce password security requirements such as length, character sets, and regular password changes

You get seamless access to passwords across devices and platforms. Reviewers indicate synchronization is reliable and time-saving, making it easy to update and access credentials everywhere, though some mention device limitations or occasional sync issues.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Create, manage, and track policies and procedures within an organization

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Securely share encrypted passwords with colleagues

Systematic evaluation of the security of a company's overall security system and situation

Receive alerts and reports of security problems including password breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.6 (2,755)

4.6

Based on 2,755 reviews

## Pricing

Value for money

4.5 (1798)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/151988/LastPass/pricing/)

Single User and Families Free

$0.00

It includes:

-   Access on One Device Type
-   Multifactor Authentication
-   One-to-One Sharing
-   Password Generator
-   Save and Autofill Passwords
-   Unlimited Passwords

Single User and Families Premium

$3.00

Flat Rate,Per Month

It includes:

-   1gb Encrypted File Storage
-   Access on All Devices
-   Dark Web Monitoring
-   Emergency Access
-   One-to-Many Sharing
-   Priority Tech Support
-   Security Dashboard

Single User and Families- Families

$4.00

Flat Rate,Per Month

It includes:

-   6 Individuals
-   Encrypted Vaults
-   Family Manager Dashboard
-   Group and Share Items Folder
-   Individual Encrypted Storage
-   Personal Security Dashboard and Notifications

Business Plans - Teams

$4.00

Per User,Per Month

It includes:

-   50 Users or Less
-   Dark Web Monitoring
-   Security Dashboard
-   Shared Folders
-   Two-Factor Authentication
-   Vault for Every User
-   Zero-Knowledge Security Control

Business Plans - Business

$7.00

Per User,Per Month

It includes:

-   100+ Customizable Policies
-   1200+ Pre-Registered SSO Apps
-   2 SSO Apps With MFA
-   Advanced SSO and MFA Add-Ons
-   Customizable User Management
-   Lastpass Families for Employees
-   Unlimited Users

Business Plan with SSO and MFA Add on

$10.00

Per User,Per Month

It includes:

-   Lastpass Families for Employees
-   100+ Customizable Policies
-   Multifactor Authentication
-   Advanced SSO and MFA Add-Ons

Value for money

4.5 (1,798)

4.5

Based on 1,798 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)[

Google Cloud Operations Suite](https://www.capterra.com/p/214166/Operations-formerly-Stackdriver/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (1388)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,388)

4.3

Based on 1,388 reviews

## User reviews

Overall rating

4.6

Based on 2,784 reviews

Filter by rating

5(1995)

4(621)

3(120)

2(31)

1(17)

Mentioned topic

Sorted by most recent

DN

David N.

Senior System Administrator

Computer Software

### "Great Password Manager for personal and SMB"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2026

Overall a very good password manager, both for personal and business use. I think the UI for both browser and mobile is simple to use and navigate. The app doesn't try to be too much and does its core function as a password manager well. Highly recommend for personal use and/or SMB.

Pros

The interface is super easy to use and works well. I like how there is a browser extension and mobile app that does what it's suppose to. There are plently of record types for you to store your information or credentials. Personal subscriptions are very cost efficient and reliable. The enterprise/business subcription is good and overall admin management is good. Like the random password generator built into the extension. The auto fill works well and doesn't seem as buggy as some of the other applications. There's a free tier for personal use as well which is great for those just wanting to try it out.

Cons

The free tier only allows one device installation. You need to upgrade to allow more device installations such as your computer and phone. Vault transfers and folder sharing from the business administration side is a little confusing if not properly configured correctly during onboarding.

Alternatives considered

[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

Reasons for choosing LastPass

UI was simple which was good but overall was too simple and limited as a platform. Great for personal and small businesses who have no compliance needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Stephanie P.

American accent coach

E-Learning

### "Excellent Password Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 16, 2026

I love that I can make folders in the app to organize my passwords better between personal and work use.

Pros

I've used a few different password-management apps in the past, and I've always found LastPass to have the best UI and the most transparency around data management.

Cons

I have the browser extension installed, and unfortunately it often populates in fields that aren't login fields. I've had to disable it on some sites due to that issue, but it's likely the same thing would occur with other similar apps.

Switched from

[1Password](https://www.capterra.com/p/176113/1Password/)

I found the UI of LastPass to be more appealing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Alex A.

Fitness teacher and drug counselor

Health, Wellness and Fitness

### "Drug and rehab counselor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

September 24, 2025

Overall experience with the last pass is good I would highly recommend it to anybody and everybody don’t knock it till you try it. You won’t regret it.

Pros

Really great for software update updates super easy to use their customer support is top-notch Saves your login information Management is easy to use!

Cons

Took a minute to get used to once you learn the program it’s not that bad just took a few times. Logging in to figure out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Melissa J.

Admin

Accounting

### "Great help with password retention!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2025

I had not known about LastPass until I stared my current job, where we use it for everything. I have a hard time to remember all of my passwords across various platforms. Security wise, it isn't suggested to have all of your passwords the same, this enables me to be able to follow that guidance, and not worry about writing them down, or having them anywhere that someone could see them accidentally.

Pros

I have a very hard time remembering my login passwords, since it is suggested to be the safest to have different passwords, lastpass helps me to have them all stored in a safe place so that I do not have to keep them written down or continue to reset passwords constantly because I can't remember which one it was.

Cons

I have not experienced any cons with LastPass, I would say I do wish it worked on my mobile phone to login automatically, but I am able to open it and copy and paste so it isn't difficult to figure out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jane R.

HR and Business Manager

Higher Education

### "Don't try to get in touch with customer support!"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 19, 2025

Trying to get a hold of customer support is a nightmare! They're holding my passwords hostage and there's no way to reach them. It's a horrible situation!

Pros

The app is easy to use and works across all my devices. However, if you get locked out and need to contact customer support, you're out of luck!

Cons

I've been locked out of my account for three days and can't get any help from customer support. I've tried everything: I opened a support ticket, sent four emails, and got no response. There's no phone number to call, and I can't use the chat feature because I'm logged out. I have my master password, but I can't access my account because I got a new phone and need to set up multi-factor authentication (MFA). The recovery options didn't work. It's especially frustrating since I'm a paying premium subscriber.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Support Operations Specialist

Entertainment

### "Great for workspaces where sharing is needed."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 15, 2025

Great, easy to use. I like being able to create folders for certain groupings of passwords too. Makes it easy to organize.

Pros

I like being able to share passwords with coworkers as well as upload auth codes for sharing as well.

Cons

Sometimes I get signed out and have to sign back in for autofill to work. Can be frustrating but for good security reasons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Service Desk Supervisor

Construction

### "LastPass: My Humble Opinion"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

September 3, 2025

I enjoyed using LastPass but lost some faith in the product as the company experienced a significant data breach that resulted in stolen customer data. Its overall ease of us can't out shadow the critical loss they experienced as well as their customers.

Pros

I liked that it was simple to use and most importantly, to me, was that it came included in my VPN purchase so I didn't have to spend any extra money to use it.

Cons

Unfortunately, I had misplaced my password to unlock LastPass and when I used the recover method, it didn't work for me and I lost access to what password I had saved in it. Fortunately, it was nothing critical.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

David R.

Dive Operation Manager

Leisure, Travel & Tourism

### "Easy, more secure logins between office and boats"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 20, 2025

Onboarding seasonal crew is smoother, access is controlled by role, and we’ve reduced lockouts during busy departure windows.

Pros

Shared vaults make it easy to manage credentials for booking portals and equipment apps, with mobile auth working well on the go.

Cons

Biometric sign‑in occasionally hiccups on older devices, and support guidance can feel generic. Also, extension may show some issues with compatibility in some browser.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jesse Z.

Software Engineer

Computer Software

### "Easy and Convenient Way To Store Passwords"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 13, 2025

While using LastPass, it was easy to store my passwords and sync them across different devices and web browsers. Additionally, the convenience was truly amazing because I could reopen my web browser and would not need to sign into LastPass again to autofill passwords and store them.

Pros

It's an easy and efficient way to store passwords from multiple websites and across multiple web browsers. Additionally, I'm not asked to log in after reopening a web browser.

Cons

LastPass makes it so that by default, you can only store your passwords in LastPass with it being difficult to store in Chrome's password manager as well. And, LastPass could've stored passkeys as well. Additionally, they make users pay to have LastPass across more than a certain number of devices.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Antti M.

Product Owner

Information Technology and Services

### "Solid security for your information and credentials"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 12, 2025

Pros

LastPass covers about all you need when you think of storing login credentials, credit card info, or other sensitive information. LastPass covers a wide variety of easy to use extensions to your pc/laptop browsers as well as the needed mobile apps. LastPass also offers solid and easy ways to enhance your security with external passkeys, such as physical Yubico's.

Cons

There is not much I would say I disliked about LastPass. I ended eventually changing to another product which covers more than just storing credentials securely. Maybe that is the downside of LastPass.

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)

Reasons for choosing LastPass

At the time the reason was the ability to easily add extra layers of security with Yubico's keys.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151988/LastPass/reviews/)

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