# LastPass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LastPass the right Password Management solution for you? Explore 2784 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151988/LastPass/reviews --- LastPass 4.6 (2784) [View alternatives](https://www.capterra.com/p/151988/LastPass/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LastPass Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews DJ Daniel J Digital Sales RepresentativeLogistics and Supply Chain, 201 - 500 employeesUsed the software for: More than 2 years. “The ability to save passwords, auto generate, secure your information and user friendly extension to autopopulate or update passwords is what made it stand out compared to others.“ May 14, 2025 SP Stephanie P American accent coachE-Learning, Self-employedUsed the software for: More than 2 years. “I have the browser extension installed, and unfortunately it often populates in fields that aren't login fields.“ April 16, 2026 Money S Cyber Security EngineerAlternative Medicine, 51 - 200 employeesUsed the software for: 1-2 years. “Sensitive data is unmatchedly protected by its strong features, which include password management, two-factor authentication, and safe data storage.“ May 25, 2024 GL Garcia L Technology Solutions ManagerPrinting, 51 - 200 employeesUsed the software for: More than 2 years. “There are times when biometric login is not working correctly on certain devices and their customer support doesn't always react to technical problems in a timely manner.“ August 7, 2025 AM Antti M Product OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “LastPass also offers solid and easy ways to enhance your security with external passkeys, such as physical Yubico's.“ August 12, 2025 SP Stephanie P American accent coachE-Learning, Self-employedUsed the software for: More than 2 years. “I've had to disable it on some sites due to that issue, but it's likely the same thing would occur with other similar apps.“ April 16, 2026 Naomi G Support Operations SpecialistEntertainment, 51 - 200 employeesUsed the software for: 1-2 years. “I like being able to create folders for certain groupings of passwords too.“ September 15, 2025 DR David R Dive Operation ManagerLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: More than 2 years. “Biometric sign‑in occasionally hiccups on older devices, and support guidance can feel generic.“ August 20, 2025 ## Showing most helpful reviews Showing 1-25 of 2784 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jesse Z. Software Engineer Computer Software Used the software for: 2+ years ### "Easy and Convenient Way To Store Passwords" August 13, 2025 5.0 While using LastPass, it was easy to store my passwords and sync them across different devices and web browsers. Additionally, the convenience was truly amazing because I could reopen my web browser and would not need to sign into LastPass again to autofill passwords and store them. Pros It's an easy and efficient way to store passwords from multiple websites and across multiple web browsers. Additionally, I'm not asked to log in after reopening a web browser. Cons LastPass makes it so that by default, you can only store your passwords in LastPass with it being difficult to store in Chrome's password manager as well. And, LastPass could've stored passkeys as well. Additionally, they make users pay to have LastPass across more than a certain number of devices. Review Source SD Spyros D. Assistant Professor Education Management Used the software for: 2+ years ### "Revolutionary password management: LastPass sets new standards." July 29, 2025 5.0 I no longer have to remember passwords, neither my own nor those of my colleagues. This has made working much more time-efficient and secure. Plus, logging in once per day is extremely easy. Pros LastPass is revolutionary password management and authentication software. It impressively combines simplicity with the highest security. Key benefits are; intuitive operation and quick access to all accounts without entering a password, strong two factor authentication effectively protects all data, saves time every day through automated login processes and also fast and competent customer service. LastPass has exceeded my expectations and is an indispensable tool in my digital life. Cons The browser plugins sometimes also covers fields that aren't login fields. But that's not really a problem, as it can be quickly clicked away. Switched from [1Password](https://www.capterra.com/p/176113/1Password/) I didn't like its synchronization with other tools. It made our work hard. Review Source SP Stephanie P. American accent coach E-Learning Used the software for: 2+ years ### "Excellent Password Management" April 16, 2026 5.0 I love that I can make folders in the app to organize my passwords better between personal and work use. Pros I've used a few different password-management apps in the past, and I've always found LastPass to have the best UI and the most transparency around data management. Cons I have the browser extension installed, and unfortunately it often populates in fields that aren't login fields. I've had to disable it on some sites due to that issue, but it's likely the same thing would occur with other similar apps. Switched from [1Password](https://www.capterra.com/p/176113/1Password/) I found the UI of LastPass to be more appealing. Review Source JR Jane R. HR and Business Manager Higher Education Used the software for: 2+ years ### "Don't try to get in touch with customer support!" September 19, 2025 1.0 Trying to get a hold of customer support is a nightmare! They're holding my passwords hostage and there's no way to reach them. It's a horrible situation! Pros The app is easy to use and works across all my devices. However, if you get locked out and need to contact customer support, you're out of luck! Cons I've been locked out of my account for three days and can't get any help from customer support. I've tried everything: I opened a support ticket, sent four emails, and got no response. There's no phone number to call, and I can't use the chat feature because I'm logged out. I have my master password, but I can't access my account because I got a new phone and need to set up multi-factor authentication (MFA). The recovery options didn't work. It's especially frustrating since I'm a paying premium subscriber. Review Source DJ Daniel J. Digital Sales Representative Logistics and Supply Chain Used the software for: 2+ years ### "A Chrome password extension worthy of helping me save my passwords" May 14, 2025 5.0 If it wasnt for lastpass ive would have had to reset password on a lot of sensitive and critical websites I use on a daily basis. It has helped me secure all my streaming, bank info and website passwords without any sort of breach or data information being stolen. Pros The ability to save passwords, auto generate, secure your information and user friendly extension to autopopulate or update passwords is what made it stand out compared to others. They provide a master password you can generate to secure all passwords, and it considers personal questions for any sort of breach. Cons Sometimes, between Google passwords and LastPass there would be an overlay on fields where I would need to add data from a dropdown, and with both working at the same time, i would have to deactivate it so it would allow me to see the options from the dropdown. Switched from [1Password](https://www.capterra.com/p/176113/1Password/) The company I worked for opted to switch to 1password, i personally continued to use LastPass for other websites nonrelated to work. Review Source RR Ruben R. IT Manager Information Technology and Services Used the software for: 1-2 years ### "LastPass and Post Oak Tech" May 2, 2025 5.0 I like it. I decided to invest on it, since I was truly satisfied with the product. The free version is all you may need, but having online access makes it even better. Pros It is functional, agnostic of mobile platform and/or computer's operating system, easy to access, create folders and manage passwords. Cons The online version does not allow to see the password with one click. It is not self explanatory that you have to click on the "wrench" the "Go" button gives you the impression that it will take you to the entry's settings. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/)[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Reason for choosing LastPass Entry pricing was not ideal. It is too cumbersome to utilize. Switched from [iCloud](https://www.capterra.com/p/204717/iCloud/)[Keynote](https://www.capterra.com/p/246648/Keynote/) It did not feel secure, it was difficult to organize passwords per category. Review Source AM Antti M. Product Owner Information Technology and Services Used the software for: 1-2 years ### "Solid security for your information and credentials" August 12, 2025 5.0 Pros LastPass covers about all you need when you think of storing login credentials, credit card info, or other sensitive information. LastPass covers a wide variety of easy to use extensions to your pc/laptop browsers as well as the needed mobile apps. LastPass also offers solid and easy ways to enhance your security with external passkeys, such as physical Yubico's. Cons There is not much I would say I disliked about LastPass. I ended eventually changing to another product which covers more than just storing credentials securely. Maybe that is the downside of LastPass. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) Reason for choosing LastPass At the time the reason was the ability to easily add extra layers of security with Yubico's keys. Review Source BH Bahaa H. Planning Manager Construction Used the software for: 1-2 years ### "Eliminate password frustrations with LastPass." March 26, 2025 5.0 The experience was awesome and very helpful. Pros If you are looking for the best password manager you ought to try to read my review carefully. Lastpass is the best password manager worth all your time and money.Share passwords securely with colleagues with one click. Lastpass gives their users the ability to create strong, unique passwords for your account. Look no further, it's the best. Cons I am not in a position to complain about it,it never failed us Switched from [1Password](https://www.capterra.com/p/176113/1Password/) One of my employees suggested that we try it. Review Source PNK Pater N. K. Cyber Security Engineer Computer & Network Security Used the software for: 2+ years ### "Access and protect your digital and work-life anywhere and from every device with LastPass." December 24, 2024 5.0 A five star experience you don't want to miss out. LastPass is the simplest,fastest way to share your passwords. Pros With Last Pass, security is their key agenda. Safely store and autofill passwords. Reduce the risk of data breaches by using biometrics to login instead of your main password. It also gives it's users the ability to personalized their authentication and access controls of their organizations need. Cons Nothing at all. It's worth all the time and money. Switched from [Keeper Security](https://www.capterra.com/p/144637/Keeper/) Because LastPass is more efficient and affordable compared to it's competitors. Review Source SW Sam W. Infrastructure Engineer Airlines/Aviation Used the software for: 6-12 months ### "Does what it says on the tin: Password management with some useful features " January 20, 2025 5.0 Overall, makes me a lot more productive. I need a password manager, so it does the job but the added bonus of the autofilling on forms is great. I'm not sure what other features I'd like, perhaps easier backups both local and to a backup location of my choice E.g. my cloud storage would be good. Pros The cloud integration/browser integration is the safest I've used. Really intuitive enabling you to autofill usernames/passwords saving a lot of time other alternatives where you have to search for the one you want Cons Sometimes it's slow or laggy, especially if I have a load of tabs open, or am too fast/slow at clicking I can close it before it works. I do have the paid version but I don't feel like you get much more than the password management in terms of features. Switched from [Passbolt](https://www.capterra.com/p/158063/passbolt/) Needed something I didn't have to host myself Review Source RT Rakesh T. Engineer Mining & Metals Used the software for: 1-2 years ### "No fuss password manager " May 10, 2024 5.0 It has been positive so far and encryption makes it safer. Pros LastPass really helps in a team environment where an account for a tool is shared across multiple users. Given the nature of work I do it is very vital to have a password manager that works across different tools and accounts. Cons Not very much worried of anything as it solves the problem I and the team have. Can't really comment on the admin side of things. Switched from [KeePass](https://www.capterra.com/p/151987/KeePass/) Better features, safety and security. Also the company recommended. Review Source IB Ian B. Prevent Manager Information Technology and Services Used the software for: 2+ years ### "Secure Password Management" June 14, 2023 5.0 LastPass has made us more efficient with single-sign on. Our users are able to authenticate quickly and get into the application they are trying to logon to. The support staff has been very helpful and it was easy to get our account setup. Pros We really like how LastPass securely stores our passwords so we do not have to remember each one for all the applications we use. The integrations with multi-factor authentication has helped us meet SOC compliance requirements. The way we are able to add and access our passwords has been extremely helpful. Cons It is somewhat of a security nightmare if there was a hacker who got a hold of someone's LastPass account, as they would have quick access to their programs. The reliance on the user to keep it secure has been a concern for us. Alternatives considered [Trend Micro Password Manager](https://www.capterra.com/p/238488/Trend-Micro-Password-Manager/) Reason for choosing LastPass We went with LastPass due to their stellar reputation. The options and features were preferred over Trend Micros password management. Review Source MV Mariana V. Social Media Lead Marketing and Advertising Used the software for: 2+ years ### "Recommended. Has dark web monitoring." June 3, 2025 5.0 Great experience. I've found their free plan is very complete and has many useful built-in features like dark web monitoring Pros Very useful friendly and has a free plan. All plans include dark web monitoring and password sharing which is pretty useful. Works accross multiple browsers Cons They've had a couple of security breaches in the past. Which makes it hard to trust the platform completely. Review Source LM Lisa M. Senior Training Advisor Health, Wellness and Fitness Used the software for: 2+ years ### "Essential peace of mind for password protection" April 24, 2025 5.0 Essential peace of mind for storing all passwords and impotant technical information needed to navigate the online world. Pros I can't possibly remember all the passwords I need to use for different sites (not to mention 2FA authentification details, online codes, etc.) LastPass gives me peace of mind that I can put those details somewhere safe and yet accessible. Cons It doesn't autosave, so if you close a window without saving you lose what you'd put into the entry. Review Source JC John C. Video Editor Marketing and Advertising Used the software for: 1-2 years ### "Stress-free password managing technique!" March 4, 2025 5.0 Overall, LastPass is been a reliable tool for me and my team since the day we started using it. This makes my digital life effortless Pros I love how I don't need to type or remember any of my password, safe in the vault and very easy to manage Cons There was a moment where the extension lag a bit and the premium is kinda pricey Review Source AA Alex A. Fitness teacher and drug counselor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Drug and rehab counselor" September 24, 2025 5.0 Overall experience with the last pass is good I would highly recommend it to anybody and everybody don’t knock it till you try it. You won’t regret it. Pros Really great for software update updates super easy to use their customer support is top-notch Saves your login information Management is easy to use! Cons Took a minute to get used to once you learn the program it’s not that bad just took a few times. Logging in to figure out. Review Source HUE Hans Ulrich E. Owner Information Technology and Services Used the software for: 2+ years ### "Keep your passwords safe and individual" October 28, 2024 4.0 I have used Lastpass for more than a decade now in single user and group settings. It has helped me keep track of passwords as well as finally starting to generate individul passwords for accounts. Pros Reliable storage of passwords across devices. Wide range of templates for passwords, notes etc. Cons 2FA login not very intuitive. Installation on Mac rather tedious. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) Reason for choosing LastPass Higher security rating, better usability. Review Source ML Mike L. Sales Manager Automotive Used the software for: 2+ years ### "Solid Business Password manager " September 18, 2024 4.0 LastPass is a great paid password management program to try out. It has one of the easiest interfaces to learn and use, so you can install it and use it without spending a lot of time on learning how its used. Pros Easy to install software into your browser. Straight forward navigation of menus lends itself to quick and intuitive workflow. Cons Its a subscription based service like many others in this space. Switched from [KeePass](https://www.capterra.com/p/151987/KeePass/) Staff were more experienced using LastPass. Review Source BS Brett S. Flight coderter Airlines/Aviation Used the software for: 6-12 months ### "Great valuable." February 5, 2025 4.0 Most providing to the internet more dreams to come true anyway for sure. Pros Most diically I'll nice modes no time to play around. Cons No special enconvinence time to hustle a new late deal. Review Source ML Mitchell L. School bus driver Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Was good but not enough with free version " October 20, 2024 5.0 Was a great experience but they have it gotten Pros Been using forever but I have switched to something else Cons Cost too much and only use on one device Review Source JK Josephine K. agent Real Estate Used the software for: 6-12 months ### "Last pass review" October 10, 2024 5.0 It helped me stay organized and stop having to reset my passwords Pros It is a super great way to keep up with your passwords and usernames. Cons Nothing, it is a wonderful addition to my home office computer Review Source AP Anastasios P. Data Science Manager Higher Education Used the software for: 2+ years ### "One of the best Password manager apps" September 3, 2024 5.0 Pros LastPass has all the functionality of a password manager. Cons Nothing in particular. Maybe auto-filling passwords on mobile phones might require some time to properly setting it up Review Source RA Rex A. Lead Pastor Religious Institutions Used the software for: 1-2 years ### "Solid password manager" August 26, 2024 5.0 It's a solid app. I used it on MacOS, iOS, and iPadOS and had good experiences with it. Sometimes it can be tricky to find a password you want. It's in the vault and you have to find it, then click reveal. All in all, it does what it says and isn't terribly expensive. Pros It's a solid password keeper, it has good iOS integration, and can suggest passwords. Cons I didn't always find it as smooth to use as I'd like; sometimes it's cumbersome to get in and find a password. Review Source EW Eddie W. SPM Construction Used the software for: 1-2 years ### "Affordable and Useful Password Manager" June 29, 2024 4.0 Pros It’s a cheap and straightforward system for my daily use. Cons The family functionality is not that convenient and multiple users have to wait for authentication by main user Review Source AG Aparna G. Product Manager Banking Used the software for: 2+ years ### "LastPass is a reliable and secure password manager " May 20, 2022 5.0 Pros 1\. Provides Highly secure password management with encryption and multilevel authentication. 2. Single sign on feature provides great user experience and ease of use. 3. Provides a central secure database for storing all passwords at one place Cons I haven't faced any serious drawbacks with LastPass, overall greatly satisfied with the product Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.