# LastPass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LastPass Software - reviews, pricing plans, popular comparisons to other Password Management products and more.

Source: https://www.capterra.com/p/151988/LastPass

---

# 

 LastPass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LastPass

## What is LastPass?

Improve your business' password hygiene and security, without compromising ease of use. LastPass empowers employees to generate, store, and share credentials seamlessly, while providing valuable insight and control to Admins through security policies and advanced reporting. LastPass ensures data protection and privacy through LastPass' zero-knowledge security infrastructure.

## What is LastPass used for?

[Password Management](https://www.capterra.com/password-management-software/)[Authentication](https://www.capterra.com/authentication-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)

Top alternative

Featured

Overall rating

Based on 2,782 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Intuitive multi-platform experience

Secure collaborative password sharing

Website compatibility challenges

Inconsistent autofill performance

Starting price

$3

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LastPass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lastpass.com&name=LastPass)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LastPass

4.6 (2,782)

VS.

[4.7 (214)](https://www.capterra.com/p/210695/Bitwarden/reviews/)

Starting Price

$3

Flat Rate, Per Month

Starting Price

$4

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2,769)

Ease Of Use

4.6 (2,096)

Value For Money

4.5 (1,796)

Value For Money

4.8 (1,447)

Customer Service

4.3 (1,387)

Customer Service

4.7 (1,097)

## LastPass alternatives

[4.7 (505)](https://www.capterra.com/p/144637/Keeper/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (930)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

[4.6 (265)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

[4.5 (276)](https://www.capterra.com/p/147623/Dashlane-for-Business/reviews/)

Starting price

$8.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/151988/LastPass/alternatives/)

## Who uses LastPass?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive multi-platform experience

83% positive reviews out of 420

Most reviewers find ease of use provides simple setup, consistent interface, and accessible features for all skill levels.

Mike L

Sales Manager, 2 - 10 employees.

"It has one of the easiest interfaces to learn and use, so you can install it and use it without spending a lot of time on learning how its used."

Website compatibility challenges

59% negative reviews out of 139

Some users report website management struggles with inconsistent autofill, domain recognition, and limited site-specific controls.

Secure collaborative password sharing

86% positive reviews out of 256

Most reviewers indicate password sharing allows safe, controlled access for teams without exposing sensitive credentials.

Pater K

Cyber Security Engineer, 11 - 50 employees.

"LastPass is the simplest,fastest way to share your passwords."

Inconsistent autofill performance

51% negative reviews out of 133

Some users say autofill can be intrusive, unreliable on mobile, and often conflicts with browser form filling features.

Alaister L

Software Developer, 11 - 50 employees.

"The autofill feature does not work in non-browser desktop apps and a few websites."

Efficient password management tool

88% positive reviews out of 130

Most users report time saver enables quick logins, centralized storage, and streamlines daily workflows efficiently.

Recurring technical glitches

55% negative reviews out of 119

Some reviewers describe bugs and issues as periodic glitches, causing inconvenience and occasional interruptions in functionality.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Password Synchronization

4.6 (348)

60.92% of 348 reviewers that rated this feature as important or highly important

You get seamless access to your passwords across multiple devices and platforms. Reviewers indicate synchronization is reliable and time-saving, allowing updates to reflect instantly, though some mention occasional syncing bugs and limitations on free device usage.

Encrypted Password Storage

4.7 (342)

73.39% of 342 reviewers that rated this feature as important or highly important

LastPass offers secure, encrypted storage for all your passwords in one place. Users think the strong encryption and end-to-end security provide peace of mind, though some express concerns about past breaches and communication transparency from the company.

Autosave & Autofill

4.4 (297)

64.65% of 297 reviewers that rated this feature as important or highly important

This aspect saves you time by automatically saving and filling in login details on websites and apps. Some users say it works smoothly and speeds up logins, but others note occasional glitches, browser compatibility issues, and overlapping with other autofill tools.

Credential Management

4.5 (274)

62.77% of 274 reviewers that rated this feature as important or highly important

It helps you organize and store credentials for websites and apps efficiently. Reviewers appreciate the ability to customize fields, manage folders, and share credentials securely, making it easier to handle many accounts and keep information updated.

Password Generator

4.6 (255)

54.12% of 255 reviewers that rated this feature as important or highly important

With this capability, you can quickly create strong, customizable passwords that meet various site requirements. Reviewers appreciate the convenience, flexibility in password complexity, and automatic saving, though some mention occasional issues with password history and site compatibility.

Multi-Factor Authentication

4.4 (234)

50.43% of 234 reviewers that rated this feature as important or highly important

Request two or more credentials to prove user's identity before granting access to systems

LastPass 64 features

Regulate who can view information within the system

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Identify and respond to security threats to developed applications

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

This aspect saves you time by automatically saving and filling in login details on websites and apps. Some users say it works smoothly and speeds up logins, but others note occasional glitches, browser compatibility issues, and overlapping with other autofill tools.

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Identify and respond to security threats to cloud applications

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

It helps you organize and store credentials for websites and apps efficiently. Reviewers appreciate the ability to customize fields, manage folders, and share credentials securely, making it easier to handle many accounts and keep information updated.

Protect sensitive data for digital privacy

Manage and store data in a database

Process of familiarizing new employees with the company, their position, and responsibilities

LastPass offers secure, encrypted storage for all your passwords in one place. Users think the strong encryption and end-to-end security provide peace of mind, though some express concerns about past breaches and communication transparency from the company.

Convert data into a code for security

A chronological record of actions or occurrences within a network, software, or process

Store and access documents, forms, and photos in one centralized place

Identify and prevent suspicious activity

Only allow access from specified IP addresses

Access software remotely via mobile devices

Notifications via mobile devices

Verify user identity through mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Request two or more credentials to prove user's identity before granting access to systems

Manage and support multiple languages

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

With this capability, you can quickly create strong, customizable passwords that meet various site requirements. Reviewers appreciate the convenience, flexibility in password complexity, and automatic saving, though some mention occasional issues with password history and site compatibility.

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Set and enforce password security requirements such as length, character sets, and regular password changes

You get seamless access to your passwords across multiple devices and platforms. Reviewers indicate synchronization is reliable and time-saving, allowing updates to reflect instantly, though some mention occasional syncing bugs and limitations on free device usage.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Create, manage, and track policies and procedures within an organization

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Securely share encrypted passwords with colleagues

Systematic evaluation of the security of a company's overall security system and situation

Receive alerts and reports of security problems including password breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.6 (2,753)

4.6

Based on 2,753 reviews

## Pricing

Value for money

4.5 (1796)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/151988/LastPass/pricing/)

Single User and Families Free

$0.00

It includes:

-   Access on One Device Type
-   Multifactor Authentication
-   One-to-One Sharing
-   Password Generator
-   Save and Autofill Passwords
-   Unlimited Passwords

Single User and Families Premium

$3.00

Flat Rate,Per Month

It includes:

-   1gb Encrypted File Storage
-   Access on All Devices
-   Dark Web Monitoring
-   Emergency Access
-   One-to-Many Sharing
-   Priority Tech Support
-   Security Dashboard

Single User and Families- Families

$4.00

Flat Rate,Per Month

It includes:

-   6 Individuals
-   Encrypted Vaults
-   Family Manager Dashboard
-   Group and Share Items Folder
-   Individual Encrypted Storage
-   Personal Security Dashboard and Notifications

Business Plans - Teams

$4.00

Per User,Per Month

It includes:

-   50 Users or Less
-   Dark Web Monitoring
-   Security Dashboard
-   Shared Folders
-   Two-Factor Authentication
-   Vault for Every User
-   Zero-Knowledge Security Control

Business Plans - Business

$7.00

Per User,Per Month

It includes:

-   100+ Customizable Policies
-   1200+ Pre-Registered SSO Apps
-   2 SSO Apps With MFA
-   Advanced SSO and MFA Add-Ons
-   Customizable User Management
-   Lastpass Families for Employees
-   Unlimited Users

Business Plan with SSO and MFA Add on

$10.00

Per User,Per Month

It includes:

-   Lastpass Families for Employees
-   100+ Customizable Policies
-   Multifactor Authentication
-   Advanced SSO and MFA Add-Ons

Value for money

4.5 (1,796)

4.5

Based on 1,796 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)[

Google Cloud Operations Suite](https://www.capterra.com/p/214166/Operations-formerly-Stackdriver/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (1387)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,387)

4.3

Based on 1,387 reviews

## User reviews

Overall rating

4.6

Based on 2,782 reviews

Filter by rating

5(1993)

4(621)

3(120)

2(31)

1(17)

Mentioned topic

Sorted by most recent

AA

Alex A.

Fitness teacher and drug counselor

Health, Wellness and Fitness

### "Drug and rehab counselor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

September 24, 2025

Overall experience with the last pass is good I would highly recommend it to anybody and everybody don’t knock it till you try it. You won’t regret it.

Pros

Really great for software update updates super easy to use their customer support is top-notch Saves your login information Management is easy to use!

Cons

Took a minute to get used to once you learn the program it’s not that bad just took a few times. Logging in to figure out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MJ

Melissa J.

Admin

Accounting

### "Great help with password retention!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2025

I had not known about LastPass until I stared my current job, where we use it for everything. I have a hard time to remember all of my passwords across various platforms. Security wise, it isn't suggested to have all of your passwords the same, this enables me to be able to follow that guidance, and not worry about writing them down, or having them anywhere that someone could see them accidentally.

Pros

I have a very hard time remembering my login passwords, since it is suggested to be the safest to have different passwords, lastpass helps me to have them all stored in a safe place so that I do not have to keep them written down or continue to reset passwords constantly because I can't remember which one it was.

Cons

I have not experienced any cons with LastPass, I would say I do wish it worked on my mobile phone to login automatically, but I am able to open it and copy and paste so it isn't difficult to figure out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jane R.

HR and Business Manager

Higher Education

### "Don't try to get in touch with customer support!"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 19, 2025

Trying to get a hold of customer support is a nightmare! They're holding my passwords hostage and there's no way to reach them. It's a horrible situation!

Pros

The app is easy to use and works across all my devices. However, if you get locked out and need to contact customer support, you're out of luck!

Cons

I've been locked out of my account for three days and can't get any help from customer support. I've tried everything: I opened a support ticket, sent four emails, and got no response. There's no phone number to call, and I can't use the chat feature because I'm logged out. I have my master password, but I can't access my account because I got a new phone and need to set up multi-factor authentication (MFA). The recovery options didn't work. It's especially frustrating since I'm a paying premium subscriber.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Support Operations Specialist

Entertainment

### "Great for workspaces where sharing is needed."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 15, 2025

Great, easy to use. I like being able to create folders for certain groupings of passwords too. Makes it easy to organize.

Pros

I like being able to share passwords with coworkers as well as upload auth codes for sharing as well.

Cons

Sometimes I get signed out and have to sign back in for autofill to work. Can be frustrating but for good security reasons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Service Desk Supervisor

Construction

### "LastPass: My Humble Opinion"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

September 3, 2025

I enjoyed using LastPass but lost some faith in the product as the company experienced a significant data breach that resulted in stolen customer data. Its overall ease of us can't out shadow the critical loss they experienced as well as their customers.

Pros

I liked that it was simple to use and most importantly, to me, was that it came included in my VPN purchase so I didn't have to spend any extra money to use it.

Cons

Unfortunately, I had misplaced my password to unlock LastPass and when I used the recover method, it didn't work for me and I lost access to what password I had saved in it. Fortunately, it was nothing critical.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

David R.

Dive Operation Manager

Leisure, Travel & Tourism

### "Easy, more secure logins between office and boats"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 20, 2025

Onboarding seasonal crew is smoother, access is controlled by role, and we’ve reduced lockouts during busy departure windows.

Pros

Shared vaults make it easy to manage credentials for booking portals and equipment apps, with mobile auth working well on the go.

Cons

Biometric sign‑in occasionally hiccups on older devices, and support guidance can feel generic. Also, extension may show some issues with compatibility in some browser.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jesse Z.

Software Engineer

Computer Software

### "Easy and Convenient Way To Store Passwords"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 13, 2025

While using LastPass, it was easy to store my passwords and sync them across different devices and web browsers. Additionally, the convenience was truly amazing because I could reopen my web browser and would not need to sign into LastPass again to autofill passwords and store them.

Pros

It's an easy and efficient way to store passwords from multiple websites and across multiple web browsers. Additionally, I'm not asked to log in after reopening a web browser.

Cons

LastPass makes it so that by default, you can only store your passwords in LastPass with it being difficult to store in Chrome's password manager as well. And, LastPass could've stored passkeys as well. Additionally, they make users pay to have LastPass across more than a certain number of devices.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Antti M.

Product Owner

Information Technology and Services

### "Solid security for your information and credentials"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 12, 2025

Pros

LastPass covers about all you need when you think of storing login credentials, credit card info, or other sensitive information. LastPass covers a wide variety of easy to use extensions to your pc/laptop browsers as well as the needed mobile apps. LastPass also offers solid and easy ways to enhance your security with external passkeys, such as physical Yubico's.

Cons

There is not much I would say I disliked about LastPass. I ended eventually changing to another product which covers more than just storing credentials securely. Maybe that is the downside of LastPass.

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)

Reasons for choosing LastPass

At the time the reason was the ability to easily add extra layers of security with Yubico's keys.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GL

Garcia L.

Technology Solutions Manager

Printing

### "Secure password management for staff."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 7, 2025

By using LastPass, we enhanced security and simplified access for everyone, minimizing lockout issues and rendering password sharing in IT simple and secure.

Pros

LastPass simplifies login and mobile authentication for all users, including user administration tools and software updates in a single interface.

Cons

There are times when biometric login is not working correctly on certain devices and their customer support doesn't always react to technical problems in a timely manner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Software Architect

Computer Software

### "Password Management is Easy in LastPass "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 1, 2025

LastPass did a good job a few years when I used the software. But it had a security breach that caused us to switch to another software.

Pros

LastPass did a pretty good job keeping my passwords when I used the software a few years ago. It is pretty easy to manage passwords in LastPass

Cons

LastPass had a security breach a few years ago, that's when we decided to switch to use another password management system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/151988/LastPass/reviews/)

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