# Page 10 | LastPass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is LastPass the right Password Management solution for you? Explore 2782 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151988/LastPass/reviews

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LastPass

4.6 (2782)

[View alternatives](https://www.capterra.com/p/151988/LastPass/alternatives/)

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Last updated March 13th, 2026

# Page 10 - Reviews of LastPass

## Showing most helpful reviews

Showing 226-250 of 2782 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Craig S.  
Small Business Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Password Management Made Simple"

April 2, 2020

3.0

LastPass for Business software has helped me run my business without disturbance due to login issues. If its cost and complexity of password requirements can be reduce, it make LastPass for Busines more ROI friendly and easier to use. Another advise would be to integrate with Google Chrome or Internet Explorer browser by creating a plugin which can be installed into one of those browsers seamlessly. So, the browser can remember LastPass for Business password, so user doesn't struggle with resetting it.

Pros

I login to multiple email accounts and different kinds of software almost daily to update my e-commerce website, blog and to provide virtual support to my customers. So, I need to remember several passwords to run my business efficiently. LastPass for Business has been effective in managing all my logins and passwords so I don't have to keep resetting them. If I forget username or password of LastPass as well, then their support team helps me reset it by sending me a password reset link. In this way, my business processes are never interrupted due to login issues and I don't have to write my passwords anywhere.

Cons

There are couple of challenges I face when using the LastPass for Business software to manage by usernames and passwords. Firstly, I have to spend a portion of my budget to get access to the software. Secondly, its password is not easy to create because it has to meet a complex criteria of having a mix of numbers, alphabets, specials characters and at-least 14 characters long. If I forget it and reset, then I have to create a new one which is not the same as old one. Finally, if i forget my LassPast password as well as my email password, I won't be able to reset it on my own because I can't access support's reset email.

Review Source

Mauro B.  
Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Great app, user friendly."

May 21, 2023

4.0

Overall, Lastpass is a good app, easy to use and secure.

Pros

I love to have all my password easy and securely saved in one place. You can use it using fingerprint for easy access.

Cons

I don't like that sometimes it logs off from the app without notice and you don't have other option other than put your master password instead of using your fingerprint.

Review Source

KM

Kudzai M.  
Systen Admin  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "LastPass For Business"

November 4, 2022

4.0

We are allowing teams that need to share passwords to do so securely and efficiently.

Pros

We had a long list of requirements and it checked of more boxes than anyone else.Limit Access By Public IPEnable MFAShare Credentials while hiding the password from the person it is being shared with.Limit who can change or update or view shared credentials

Cons

We haven't been able to get a feature which allows a user to skip MFA if they are connected from a specific location to work despite multiple calls to Customer Support. The Customer service was underwhelming, and we were often asked to provide unnecessary troubleshooting details that had no bearing on fixing the issue.

Reason for choosing LastPass

most did not offer the ability to mask passwords from those you are sharing with.most did not offer the ability to limit access by IP

Review Source

Anne J C.  
Marketing Director  
Computer Software  
Used the software for: 1-2 years

### "All your passwords in a single click"

February 16, 2022

4.0

I have used several password managers in the past and LastPass is the one with the best technical support and reputation, LastPass is ideal for people who use many accounts on different devices, one of the advantages of LastPass compared to the competition is that it saves passwords not only those you create and capture from the web version, but also Wifi passwords.

Pros

Today our emails contain a lot of confidential information, bank account numbers, social networks, etc. What I like about LastPass is that it creates new passwords or suggests one that is very strong so it's not easy to crack and you don't have to worry about stealing your password, LastPass has a simple and intuitive interface, the account icons are large and easy to search on both the web and mobile versions. One of the options that I like the most is how easy it is to share a login credential with another user.

Cons

So far, I have no problem with LastPass I have been using it for more than 1 year and without any issue

Switched from

[RoboForm](https://www.capterra.com/p/152208/RoboForm/)

better support and reputation

Review Source

MF

Mike F.  
Mission Critical Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent password vault"

October 25, 2022

5.0

The access to LastPass Families as a benefit is a great added value benefit

Pros

The ability to access my passwords across multiple devices.

Cons

Is at times a little slow to load but has improved over time.

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)

Review Source

VR

Verified Reviewer  
Associate Attorney  
Legal Services  
Used the software for: 2+ years

### "Useful product, but could use improvements in functionality; also some security concerns "

November 27, 2018

3.0

Pros

For the most part, LastPass is easy to use. I primarily use the web browser version, and it mostly remembers to ask you if you want to save a password at the right moment. It's also generally good about either autofilling usernames and passwords, or showing the symbol that allows you to autofill the username and password fields.

Cons

There are some bugs that need to be worked out: - Sometimes the form fill symbol does not always work and allow you to choose/populate your username and password. - Sometimes the option for saving a password doesn't appear. Needed improvements: - When a password is updated, it would be great if LastPass would delete the old information, rather than keep it in the system. - For the mobile app, instead of asking for a alphanumeric password, it would be great to have a Swipe option. In terms of security, although a lot of two-factor authentication methods are available (and I use one), I am still concerned about whether LastPass is taking care to safeguard passwords, especially given they've had at least one huge security breach that I can recall.

Review Source

DI

Don I.  
Technical Director  
Graphic Design  
Used the software for: 2+ years

### "Solid Password Management"

March 30, 2022

5.0

Very satisfied with product and experience

Pros

Really like the ability to manage payment cards (and many other types of secure data) as well as login and account credentials

Cons

difficult to keep up with evolving login patterns on account sites

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)

Reason for choosing LastPass

1password seemed to go through lots of clunky updates in tandem with platform updates

Switched from

[1Password](https://www.capterra.com/p/176113/1Password/)

Better support and much more responsive to software/OS update issues

Review Source

SB

Seydou B.  
Freelance  
Information Technology and Services  
Used the software for: 6-12 months

### "Une application tres simple, sure, complet et facile à utiliser pour la gestion de nos mot de passe."

June 3, 2021

5.0

Vraiment Lastpass est une excellente outils Car il m'a fait gagner énormément de temps sur souscription dans les sites e-commerce

Pros

Personnellement LastPass a résolu mes problèmes de gestion mots de passe, j’étais confrontés à un choix potentiel de mots de passes fort à choisir pour chaque site de ventes et autres site pédagogique. LastPass est un excellent logiciel de gestions des mots de passes qui aide non seulement nous les freelances mais aussi les propriétaires d'entreprise à avoir l'esprit tranquille.

Cons

Avec la version 4.72.0 de Lastpass, si je reste une seule journée sans l’ouvrir et juste après avoir redémarrer mon PC, le logiciel oubli souvent mon mot de passe principale et je suis toujours obligé de le récupérer avec mon adresse mail. Merci d'apporter une solution a cette anomalie sur la version suivante. Cordialement.

Review Source

VR

Verified Reviewer  
CEO  
Internet  
Used the software for: 2+ years

### "Great password manager"

May 10, 2022

5.0

Pros

This tool helps me manage my passwords securely, preventing password repetition, monitoring data leaks, and ensuring password encryption and complexity.

Cons

Improve mobile app integration with login screens of other apps.

Review Source

VR

Verified Reviewer  
Professional Services Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "The Hero We Needed"

November 29, 2018

4.0

Before we began using LastPass, we were using a small variety of very poor methods for managing our shared user accounts. In many cases we were sharing passwords via encrypted email, which made it easy to archive but difficult to search. It was also impossible to audit who had a record of the account, or to simply update all of those people when the password changed. LastPass made that very easy. A number of our users registered for personal accounts and took advantage of the ability to link those with their enterprise accounts. I liked it so much that I paid for a Family account and added my wife to it so that we could share our personal accounts with each other also.

Pros

LastPass made it easy to centralize our corporate password management, and both opened up and limited who could see which shared credentials, and how.

Cons

There were several occasions where our LastPass Administrators were unable to see credentials within our corporate space. We didn't necessarily need them to be able to edit the credentials, but providing support for the tool was often complicated by not being able to administratively locate a credential when a user reported it missing, or had reason to believe it should be assigned to them via a group membership.

Review Source

Daniel N.  
Full Stack Web Developer  
Internet  
Used the software for: 2+ years

### "Stop try to remember a password "

May 19, 2023

5.0

Pros

I've been using LastPass since 4 years and I don't regret a single day, because I don't need to try to remember the credentials anymore.

Cons

Multiple devices as a part of premium plans

Review Source

Dysiree R.  
Executive manager  
Real Estate  
Used the software for: 2+ years

### "Is LastPass Safe?"

January 23, 2020

5.0

Security Wise, LastPass is the way to go. I am very convinced that it is very safe to use, just keeping in mind not to forget the Master Password of your passwords. And So Far, I have never encountered anything that seem to be threatening and hopefully would never come across to something like that.

Pros

Totally worth it. The Software is affordable considering what it does. Also, the App is User Friendly and it delivers what is supposed to do, for a person like me who always forgets passwords and uses different passwords on different websites to make it more secure LastPass is doing a great job. I also love how it suggest to strengthen the password when detected as weak password. This I think is very helpful in making the accounts more secure.

Cons

I am not happy with their customer service, as it takes time to resolve issues as they can only be contacted through Email. One of the problems I encountered before is forgetting the Master Password, which made me really upset as the app never store the Master Password, so I needed to contact the Customer Service though Email and it took time before I could get to all my accounts that day.

Review Source

Anthony A.  
Software Engineer  
Consumer Goods  
Used the software for: 1-2 years

### "Platform that ensures optimal password management"

October 17, 2022

5.0

Robust platform that ensures optimal password management that facilitates login for employees and allows for a high level of security and reliability.

Pros

I really like that logging in with this platform is a quick and easy process. It has the ability to generate alerts when attempts are made to access our information without permission. When employees need it, they can share the access password without running any risk. It has a centralized administration panel that facilitates the control of the use of passwords.

Cons

The only thing I consider that could be improved is its user interface, which could be more intuitive and visually more pleasant.

Review Source

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: 6-12 months

### "LastPass - Simplify Your Password Management"

May 11, 2023

3.0

Pros

Since I started using LastPass, keeping track of my passwords has been a breeze. My accounts are secure because the password manager generates strong passwords for me and saves all of my login information.I adore the function that saves me time and hassle by automatically filling in the login information.LastPass is compatible with a variety of devices and the sync function keeps everything current.I haven't had any problems with the software, and the user interface is simple to use and intuitive.

Cons

There are only a few problems i encountered through LastPassAlthough the password manager does save all of my login information and create secure passwords, I occasionally experience issues with the auto-fill feature.The constant reminders to upgrade to the premium version annoy me as well.The user interface also needs some getting used to and could be more user-friendly.

Review Source

VR

Verified Reviewer  
Cloud Engineer  
Photography  
Used the software for: 2+ years

### "LastPass good product but let down by support"

February 19, 2021

5.0

Overall my experience with the product itself was good. It has been very reliable over many years and contains most of the functionality you need. There are some features they have been slow to implement though and competitors have certainly taken the lead now though.

Pros

The software is easy to use and has been my go too for many years. It's fast, responsive and reliable. The integration of a personal account into your business account is superb, you can easily segregate your work and personal password management and if you move on from a company carry on using the personal account.

Cons

One area they could improve is the password creation capabilities. The ability to create passphrases would be beneficial. The area where they really let themselves down though is on support. The time to receive a response was poor and the response itself was inaccurate.

Switched from

[KeePass](https://www.capterra.com/p/151987/KeePass/)

I switched to LastPAss from KeePass for mobile capabilities and sync.

Review Source

RF

Ritchie F.  
Director of Operations / Producer  
Entertainment  
Used the software for: 2+ years

### "I didn't know I needed LastPass, now I could not live without it"

February 12, 2022

5.0

I was very hesitant to make a LastPass account. I did not know what to expect. I didn't know I needed LastPass, but now I could not live without it. LastPass makes password management much easier and more secure. I used to store all my passwords on a google sheet and now I realize how dangerous that was. I will be using LastPass far into the future.

Pros

LastPass is the ultimate software for password security, sharing, and secure notes. It is easy to implement and use for business and personal (with just one account!). Autofill lets LastPass automatically fill in and save all of your pass words in one location.

Cons

Some sites disable the autofill feature and you need to copy/paste passwords from LastPass.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Security. Google sheets were not meant to be a secure place to store passwords.

Review Source

Aris G.  
Web Developer  
Consumer Services  
Used the software for: 1-2 years

### "LastPass the best and most friendly option for home and work"

January 11, 2021

5.0

We have made our computers more secure by not saving passwords to our browsers and save a lot of time on our daily activities from resetting or entering passwords because LastPass auto-fills and auto-logins for us!

Pros

We like the fact that we can organize passwords in folders and secure them with 2-Factor Authentication. Also we can store more than passwords, such as addresses, bank accounts and notes. As a company we have many accounts from suppliers, stores and customers and imagine that we need to login from multiple computers at the same time depending on where we receive a phone call. Password generation as well as auto-fill and auto login for websites is very cool feature that many other password managers don't offer. The suggestion to update/store passwords every time we login is a time-saver. It can save passwords from apps too! Password exporting is very easy if you need an offline copy.

Cons

In the past every time we closed the browser we needed to login from the beginning to the browser plugin. It's fixed now. Other than that I don't have anything to comment.

Review Source

VR

Verified Reviewer  
Director of Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Some of your employees will catch on...others will struggle"

February 1, 2018

4.0

Pros

Employees desperately need tools like LastPass to enforce secure password sharing and to help them quickly enter passwords into the variety of online software tools they use daily - the need for this tool varies from job to job, but the use case is clear. Using this tool allows you to bypass the unfortunate habit of passwords on sticky notes and also helps with offboarding employees and terminating access to many company accounts or shared sites. LastPass is reasonably priced for this and has nice Chrome extensions to speed up the process of entering passwords online.

Cons

The admin console can be confusing - particularly the sharing functionality. For security reasons, if employees lose access/forget how to access an account, it can be very difficult to help them regain access. Some employees just don't understand why/how to use LastPass and get frustrated by it. It seems to be one of those software tools where people are divided: People love or hate it. IT has to be more involved in training employees on this tool so that hte full benefits are realized.

Review Source

José P.  
Content manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Safe password management"

June 5, 2021

5.0

Sharing software with other people has been a seamless experience. The best part, they can access without knowing the password (eliminating the risk of them changing it) and I can revoke access any time I want.

Pros

The fact that I can carry my passwords all around. Also, sharing passwords with other people without sharing details is gold.

Cons

I signed up for stuff way before I landed on LastPass, so some of them are through Google sign-in. I obviously cannot share my G account with anyone because It'll give access to everything Google. LP does not have a way around this yet (at least not that I know of).

Review Source

ZG

Ziv G.  
product manager  
Telecommunications  
Used the software for: 2+ years

### "My Experience with LastPass: A User's Take"

January 30, 2023

5.0

Pros

I mostly like the following:Convenience: The ability to securely store and manage all their passwords in one place, with easy access from any device.Security: Multi-factor authentication options for added protection.Autofill and Autosave: Time-saving features that automate the login process.

Cons

Definitely the costs - there are free softwares out there.Also, i had some performance issues in the past.

Reason for choosing LastPass

Overall, i'm having positive experience with lastpass. I appreciate its ease of use, versatility, and strong security measures, which help to securely manage my passwords and personal information.

Review Source

Manuel D.  
Business Office Manager  
Real Estate  
Used the software for: 1-2 years

### "Not the best one out there"

October 30, 2021

4.0

meh

Pros

It is fairly easy to use, the synchronization works very good. I also like the ability to automatically change passwords

Cons

The enforce to charge money for the use is not best practices from my point of view. They payment also doesn't gives many features as the free, just because they wanted to do it. The integration with android fails so much and so many times! it is far from fair

Alternatives considered

[NordPass Business](https://www.capterra.com/p/203254/NordPass/)[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/)

Reason for choosing LastPass

They only reason I kept with lastpass is because I have so many websites already set up that it was more trouble moving to a better app

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

FREE users enforced to PAY

Review Source

Justin B.  
Senior IT Support Technician  
  
Used the software for: 2+ years

### "Indespensible tool to improve security"

April 19, 2018

4.0

Replacing "cheat sheets" where passwords are accessible to anyone near the person's desk. It's also not as easy as hacker opening up a plain-text file. Users can more quickly sign in. Users reset their passwords much less often. Users are much more likely to not have a universal password.

Pros

Makes passwords convenient enough that users stop using post-it's and "cheat sheets". It is much faster than having a user manually type it once or twice to get it passwords right. The option to share passwords fairly quickly with others is invaluable in my IT department. I feel very good about the company and having our data in the cloud. I feel it's very safe and near impossible for a hacker to get my encyrpted passwords that are only decrypted on my user side. We have one enterprise account that we use to be the main account and then we share it with personal accounts that are free. Some of our users we pay to upgrade to pro so they can access the passwords on their phones.

Cons

Sometimes it takes an hour for a new password to sync to my phone or another PC. Concurrent access can leave you wondering which password is the newest.

Review Source

NV

Nils V.  
CEO / owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Everyone needs a Password manager"

April 1, 2022

5.0

Working with a team means everyone needs access to sensitive data. If someone is unsecure, it can cause big security issues for our organization and our clients organisations. Also, coming up with new passwords takes time and energy. Generating a password makes sure you use a unique password within seconds. LastPass is a low cost and highly effective way to save of hours of repeating tasks, like updating a website or of online shopping.

Pros

LastPass is indispensable for our online business. We manage so many websites of our own and clienst, that it takes a lot of time to manually manage all the information . Saving lots of time and imporved safety are the most important reasons to use a Password manager.

Cons

After using another computer I have to enter the Master password again. Sometimes I wish I could easily add a trusted PC, although this is probably safer.

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)

Reason for choosing LastPass

LastPass was recommended to me by a collegue.

Review Source

Fábio S.  
Sr. Software Security Analyst  
Computer & Network Security  
Used the software for: 1-2 years

### "Had to move from LastPass after business strategy changed"

May 4, 2022

2.0

Pros

LastPass is an easy to use Password Manager. It generates secure passwords to be used during logins online and offline. It also offers mobile application and browsers extensions. While on a browser, the auto complete feature is very useful, since it identifies the website and the login form and automatically add username and password.

Cons

There are two main reasons that made me switch to other password managers: the lack of auto complete on Android devices and the change of business strategy. LastPass changed the free tier, in which the user can only use this software on one type of device (PC or Mobile). For using on both you need to pay for it. For mobile devices it has difficult to auto complete the login forms for when using a browser apps like Chrome. This is due to Android limitations but directly impacts on the user experience. In these cases it is common to copy passwords using the clipboard, which is not ideal, since other apps can read the content of it.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Get the piece of mind you need with a reliable and secure password manager"

April 25, 2022

5.0

This platform was easier to get setup than the other options I tried out. The app is really easy to use and means you can get access to your passwords from anywhere.

Pros

Once you get setup you can easily store any usernames and passwords for safe keeping. The piece of mind in knowing that these details are safe and secure is life-changing.

Cons

Organizing passwords and removing duplicates if you use it a lot will take some time. Best to keep it organized from the start.

Review Source

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