# Page 6 | LastPass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is LastPass the right Password Management solution for you? Explore 2782 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151988/LastPass/reviews

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LastPass

4.6 (2782)

[View alternatives](https://www.capterra.com/p/151988/LastPass/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of LastPass

## Showing most helpful reviews

Showing 126-150 of 2782 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Senior IT Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "I cannot recommend LastPass enough - it has revolutionised my life"

January 21, 2019

5.0

I honestly don't think I could survive now without LastPass. I have experienced no major issues, support are very quick to respond and the assistance provided is extremely accurate.

Pros

LastPass security is extremely high as you would expect off a company that provides a secure password service. Before I used LastPass I maintained an encrypted excel document with my various passwords, some hadn't been changed for years and lacked complexity. When they were all entered into LastPass it it automatically scored them, suggested which ones needed changing, and best of all, generated secure string passwords of 48 characters, random upper & lowercase letters, numbers, and special characters. All of my accounts now have extremely long secure passwords that I do not need to remember as I just have to remember my pass phrase that logs me into LastPass and they do the rest for me. From an administrators point of view LastPass Enterprise allows the sharing of admin passwords, access of which can be restricted by Access Control Lists. This has greatly improved the reliability of admin passwords that we store. Finally searching for the passwords is extremely easy - on web pages it automatically triggers if the URL has been set up, and when manually searching simply type the name of the program/account and it will filter the list.

Cons

The only issue I have had with LastPass is that the browser extension, when first installed, does not have a time out function. This needs to be manually set. As such inexperienced users may well end up leaving their passwords very insecure. My suggestion would be to include a "set up" introduction where the default option of a 5 minute inactivity logout could be modified to however the user desires it. This would ideally need to be done before the browser extension becomes fully live.

Review Source

Christina L.  
Graphic Designer  
Religious Institutions  
Used the software for: 2+ years

### "LastPass is a MUST for businesses and individuals"

July 19, 2022

5.0

LastPass has allowed our organization to share important credentials easily and safely among team members, I highly recommend LastPass for both businesses and families alike.

Pros

I'll be honest, I used to be the person who saved all her passwords in her email, with most of her passwords nearly identical to the next. It goes without saying, that this isn't secure IN THE LEAST, and I was a ticking time-bomb for stolen data. But then I was introduced to LastPass, which is a very user-friendly software that allows users to create auto-generated and highly-secure passwords for all of their favorite websites. This was revolutionary for me! Instead of spending precious minutes wracking my brain to think of new passwords for websites, LastPass now does all the work for me. On top of that, LastPass also organizes all saved passwords in one easy space \[called "the vault"\] that can be accessed from any device. One feature I love is how you can securely share passwords with familiy and team members. If you want to save time and stay safe from data breaches due to unsecure passwords, I and my team highly recommend using LastPass.

Cons

When sharing a password with a teammember on LastPass, sometimes the shared password takes awhile to show up in the vault. While not normally a problem, if the password is needed immediately it can be a little annoying.

Review Source

AT

Alexandru T.  
Inside Sales Support  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Excellent product for high grade security"

May 7, 2024

5.0

Pros

Great feature that I can save passwords, addresses, and even card details, all in one secure place.

Cons

It had one small bug, instead of updating the login details from a certain website, it saved the details as a new login account.

Review Source

James R.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "My favorite password management app!"

October 9, 2021

5.0

Overall, I've loved using Lastpass to store all of my work passwords as well as all of my passwords and secure information for my personal life and family. It's made it so much easier to use safe, one-time passwords for each login, instead of one login that gets used everywhere.

Pros

I love how easy it is to use. I love the auto-fill icons that appear on login screens and the "Generate a Password" feature that makes it so incredibly simple to create and use very secure, completely unique passwords for each of my accounts.

Cons

It can seem a little difficult to learn for new users, especially if you don't have a background in tech/computer security. The password resetting process is also really inconvenient and difficult, but I suppose maybe that is by design.

Alternatives considered

[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

Reason for choosing LastPass

Through the recommendation of a friend of mine who was a computer software and security engineer. I love how it syncs between devices and I can share logins at work with coworkers who need specific access to things. I really love the Chrome extension of Lastpass as well.

Review Source

VR

Verified Reviewer  
CIO  
Information Technology and Services  
Used the software for: 2+ years

### "Lsatpass is a great tool but a bit expensive"

September 13, 2022

5.0

I've been using Lastpass since 2016 and i don't want to change at all. Maybe the price is to high, they changed it when Logmein bought the company but is still the best one.

Pros

Sharing password functionality was the main reason to select this product. You can share the acces to sites without sharing the password. Autofill is also great for people like me who goes fast.

Cons

The recovering main password process is difficult and sometimes you are not able to recover it.

Alternatives considered

[1Password](https://www.capterra.com/p/176113/1Password/)[Keeper Security](https://www.capterra.com/p/144637/Keeper/)

Reason for choosing LastPass

We choose Lastpass because it is the only password tools that supports sharing the passwords without sharing the password, I mean, you share the password but you can select if you allow to see the password or not.

Review Source

JB

James B.  
Minister  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "LastPass has been a godsend for me I've used it 10 years"

January 26, 2022

5.0

I've had a great experience with LastPass

Pros

The ability to store hundreds of passwords and never lose them

Cons

Sometimes it pops up over and over on password sites that seem erroneous it's a little distracting and annoying sometimes

Review Source

VR

Verified Reviewer  
Senior BI Data Engineer  
Market Research  
Used the software for: 2+ years

### "Great password manager!"

April 29, 2019

4.0

It was so good that I also started to use a second LastPass account for personal use!

Pros

With all the tools I use at work or personally, and with all the different policies that every website/tool has, it can be a real challenge to have complex passwords. This is not an issue anymore as LastPass keeps your passwords for you so you have to memorise only one (the main one). Not having to memorise any password also give you the possibility to use incredibly complex passwords you would never be able to remember. You can also had more security with 2-step verification (this is actually very recommended considering it holds all your passwords).

Cons

There has been a few time when I was told to update my password extremely frequently (like several times within a week) while our company policy was not having such requirements. It seems I was not the only to face this issue in the company. In another case, having several email accounts, the password of one of my account was updated with the password of another account. There was a popup though asking for confirmation but without thinking too much (and also believing it was a popup to add a new account, not to update one), I clicked OK too fast. Maybe having some different popup style for new accounts and updated accounts could avoid such issues. More generally, as for any password manager, not remembering the main password could be an issue. Also, if anyone was able to hack LastPass, they would have access to many more passwords.

Review Source

𝗣𝗮𝘂𝗹𝗮 �.  
Consultant/Owner  
Management Consulting  
Used the software for: 1-2 years

### "MAKES LIFE EASIER - PERSONALLY AND PROFESSIONALLY"

May 11, 2021

5.0

Overall I love LastPass. I did try a few others before I knew that LastPass even existed. If I remember correctly I found it via a yahoo or google free trial. I use the premium version obviously but my daughter uses the free version which is still very very good. I have a lot of passwords and except for the auto login annoyance there isn't anything I'm not happy with. And I realize that the auto login is an excellent feature and it's definitely needed. My feelings about it may not be the norm but just unique to me. The price is great, the software is intuitive and easy to use so it's a no brainer. Definitely something to look at if you are in the market for something like this.

Pros

This software does not require a lot of time to set up initially. You don't need to sit there for hours inputting your login and passwords. Once you install LastPass it will prompt you when you are at a login page as to whether or not you want to save the data.

Cons

There is a button in which you can use to auto login. There are a couple of annoying things about auto login: 1. You have to look under the advanced settings to turn it off/on. It should be, in my opinion in a more prominent area on the page and not in an area that is hidden until you click on it. 2. My other issue is that I have several logins for some of the same websites. Auto login happens really fast so sometimes you have to logout and login again to get in the account you need at that moment. It's worse when you have 3 or 4 logins and it's like playing Candy Crush or Tetris but unfortunately this isn't fun.

Alternatives considered

[RoboForm](https://www.capterra.com/p/152208/RoboForm/)[1Password](https://www.capterra.com/p/176113/1Password/)[Keeper Security](https://www.capterra.com/p/144637/Keeper/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

Reason for choosing LastPass

See review above

Review Source

Sulaiman P.  
SEO & SEM Manager  
Entertainment  
Used the software for: 2+ years

### "A handy tool to keep your password in one storage"

August 1, 2022

4.0

Lastpass is a good choice if you're looking for a tool to manage and secure all of your passwords and secure notes. There is a free plan if you only need to work on one device; however, you can upgrade to a higher plan for a $3/month (multi-device plan)

Pros

\-Easy to use -Access all passwords in one wallet -You only need to remember one master password -Add more security with Google Authenticator

Cons

I think the customer support need a lot of improvement in terms of response speed and support

Alternatives considered

[RoboForm](https://www.capterra.com/p/152208/RoboForm/)[Zoho Vault](https://www.capterra.com/p/240510/Zoho-Vault/)

Reason for choosing LastPass

Easier to use

Review Source

VR

Verified Reviewer  
Product Manager  
Education Management  
Used the software for: 2+ years

### "Integrated Security Across Teams and Devices"

March 3, 2022

5.0

Pros

In an era of constant cyber security threats, intentional password management has become a necessity for our organizations, and a tool that allows us to securely distribute access to different systems, and enable our teams to maintain more advanced and complex passwords (without having to individually memorize a 30+ character alpha-numeric string) is essential to ensuring security adherence across our systems.

Cons

Some sites do struggle to enable autofill of passwords, which requires users to need to copy and paste their usernames and passwords, but otherwise, we have very few issues with the tool.

Alternatives considered

[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

Review Source

VR

Verified Reviewer  
Director of Technology  
Education Management  
Used the software for: 2+ years

### "Keep your passwords/notes secure "

December 2, 2021

5.0

Pros

Cross platform applications that allow you to fill passwords, secure notes are great way to build a secure wiki of information. Robust MFA compatibility, easy to use mobile application and browser extensions. Corporate plan includes family plan access for employees, which is a nice touch considering they've limited the capabilities of their free offering. Secure password generation is a must have feature.

Cons

Doesn't always fill in password fields correctly. Mobile app sometimes will not fill passwords or save passwords I've entered.

Review Source

Avishai M.  
Innovation and Product Manager  
Oil & Energy  
Used the software for: 2+ years

### "This app is the ultimate set-it-and-forget-it solution. Easy and intuitive to use"

February 2, 2018

5.0

Pros

Online password management tools are an important tool for anyone using the internet. They get rid of the problem of utilizing the same password for multiple websites, plus they often mean the website hacker breaching one of your accounts, or stealing your online identity. I have been using LastPass for a few years now, so here is an overview of the app. LastPass is a cloud-based password managing solution that features many features to simplify your online experience. This app is the ultimate set-it-and-forget-it solution. Easy and intuitive to use and very convenient.

Cons

Cloud storage might not be everyone's cup of tea. The app operates on almost any platform, (Windows, Mac OS, Android, iOS (Premium), and Windows Phone (Premium). LastPass stores your data on the company's servers (called the Vault). This is different from other online password management tools which store your computer data in files on your device. This setup holds some benefits for individuals who dislike complexity: first of all, there's really nothing you must do except register and install the browser plugin. This technique has its own drawbacks, however. Individuals cautious about storing their passwords on the company's servers might feel at ease with another password management solutions. However, LastPass has taken care of immediately these concerns by making certain that information is encrypted together with your master password.

Review Source

GB

Grant B.  
IT Manager  
Medical Devices  
Used the software for: 2+ years

### "LastPass required for business!"

April 28, 2022

5.0

Overall, a great experience. Though support is not often needed, when it is attempted, it is sometimes not directly helpful.

Pros

Easily generating and then saving complex passwords makes this a no-brainer for using LastPass in general. Add to that, the business version, allows the retention of passwords of employees who may leave the company. This allows access to critical software that the employee may have been the only registrant. Also, sharing of passwords can be controlled, monitored, and recalled. Much better than passing around a spreadsheet!

Cons

Some websites don't play well with the plugin. Sometimes I have to cut and paste the username and/or password to get in since autofill does not work on these sites. I also dislike that the "..." appears in odd fields sometimes in applications. It usually appears over the dropdown, so thus invalidating that option.

Review Source

Julian D.  
Education and Marketing  
Education Management  
Used the software for: 2+ years

### "LastPass Password Management "

February 18, 2022

5.0

Just secure, easy to access anywhere, great support, cross platform, super secure and a pleasure to use.

Pros

They have always been my 1st choice. Cross platform, user friendly and easy to access.

Cons

I use LastPass for my Laptop and it was free for mobile also. They changed to only being able to use on one devise which wasn't really a problem. But I did have to find an alternative for my phone.

Review Source

TR

Tony R.  
Mechanical Engineer  
Environmental Services  
Used the software for: 1-2 years

### "Your last password manager you would have to buy"

June 3, 2022

4.0

Pros

Last pass was referred to me by a coworker. I had a bad experience with the last one but when I used last pass and I was pleasantly surprised by all the features and tools available. Always prompted me to save an entry when I went to a new site, allowed an easy access point from the browser to manage passwords, and most importantly, I am able to access this from Multiple computers and mobile devices.

Cons

I keep getting prompts about my passwords being used in multiple locations. I wish there was a way to disable this feature. I understand the reasons for having them.

Review Source

VR

Verified Reviewer  
Owner, Digital Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "A near-perfect password manager"

November 19, 2018

4.0

I've used Lastpass for 3+ years and it has been a huge help in ensuring my security, and the integrity of my many accounts, are preserved. LastPass is an excellent tool that I highly recommend.

Pros

\- The cost has risen since I originally started using it, but it is still very competitive. Great price. - The mobile app is near flawless at being able to input login credentials into any website and app. On the rare occasion when it doesn't work, I can easily log into the mobile app with my fingerprint and copy the needed password. - The ability to not only store secure password, but also secure "notes" is very useful. Especially for writing down keys or answers to security questions. - The chrome browser app is excellent. - LastPass has a security audit feature which checks all your passwords to tell you which should be changed (based on duplicity, simplicity, recent security breaches, etc.). Very helpful!

Cons

\- The web app is dated. It has received an update recently but, overall, the web app is still clunky. Luckily, I hardly have to open the web app because everything can be handled from the chrome and mobile apps. - The chrome app, as great as it is, tends to stop working from time to time (once every 2 months or so). So, over the course of the 3+ years I've used the tool, I've had to uninstall/reinstall at least 10 times. - The auto-change password feature has never worked for me. It's touted as being a great feature, but until it works, it is useless.

Review Source

RM

Ryan M.  
Director of Administration  
Medical Devices  
Used the software for: 2+ years

### "Ryan's LastPass Review"

December 30, 2021

5.0

Very positive. Our failed login attempts and frustration across the organization has been significantly reduced. LastPass creates a 'Single Source of Truth' for our passwords and logins.

Pros

Ease of use. The power to generate strong secure passwords and the how easy it is to safely share them among associates.

Cons

Some administrator tasks can be a little confusing. For admins, it takes a little while to get the hang of some aspects of the product. The conversion between "new dashboard" and "old dashboard" can be tricky.

Alternatives considered

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Reason for choosing LastPass

The Chrome plugin/extension makes it quite easy to login to websites that we use often. Good value for price.

Review Source

MF

Marco F.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Very good solution nowadays"

October 16, 2021

4.0

Overall, very good software and browser extension. Ok price for what it gives. Up until now, our information stays private and secure. I just wish the interface and usability were better. Helps a lot on a daily basis.

Pros

Managing all passwords and secure notes from one place. Being able to use on different devices. Browser extension is crucial to use it properly on PC. Alerts about duplicate passwords and other alerts help educate on best practices for security. I love the emergency access, lets you define someone else to access your account in case you die / disappear (after a waiting period you define).

Cons

Browser extension alerts can be quite confusing. Duplicate passwords alerts on browser extension are annoying and prevent you from using passwords during some seconds. Automatic changing passwords never worked, I think they discontinued. Could be easier to delete passwords in the duplicate passwords list. I did not like the fact that they were free to use in unlimited devices, then they changed (have to pay to use in more than 1 device). Of course it's up to them, but was a little bad move since it would take ages to move all my passwords to another solution (technically if the passwords belong to me, they should allow downloading / exporting).

Reason for choosing LastPass

At the time, LastPass was also free, but was more reliable. I had problems with Google Password, very insecure (at the time).

Review Source

VR

Verified Reviewer  
Marketing Director  
Civil Engineering  
Used the software for: 2+ years

### "The best among many annoying options"

March 8, 2022

5.0

It is a godsend in a world awash with threats. There is no way I'd be able to securely manage the hundreds of login credentials I require any other way.

Pros

LastPass is the best way I've found to make many, many passwords accessible and keep them organized. I also find the ability to generate and access long, complicated and very secure passwords invaluable.

Cons

The most annoying aspect of LastPass isn't really about LastPass. It's about the way browsers handle its integration. Use is fairly stable over time, but browsers and individual sites regularly change login protocols and the way LastPass functions on any given login page will vary over time.

Switched from

[1Password](https://www.capterra.com/p/176113/1Password/)

I used 1Password for several years when I was Mac-based. Changes to the operating system initially rendered it useless and then I switch operating systems and it was, at that time, unavailable to me.

Review Source

VR

Verified Reviewer  
Finance Analyst  
Oil & Energy  
Used the software for: 2+ years

### "A helpful password and secure notes manager"

October 7, 2021

4.0

LastPass is my favorite password manager app. It is quite functional, secure and overall easy to use.

Pros

I have been using LastPass for more than 5 years now. I store all my passwords and critical information such as bank details in this app securely. As the app contains very sensitive data it is important to have the app itself secure. LastPass has multiple layers of security for accessing the app even if you know user email and password. LastPass allows to store passwords for various apps and websites securely. This is very critical as cyber attacks are very common these days. LastPass is saving user details such as username and password automatically. This allows less steps when signing in to the same app/website for the 2nd time. Within the app there a extensive amount of functionalities which allows to have different level of security for different data.

Cons

\- The app design is a bit outdated. - In some instances it is not possible to log into the app in the first try.

Review Source

Quentin G.  
Data Integration Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Feel secure with your passwords and identity"

May 20, 2021

4.0

Overall I couldn't do internet life without it! From Banks, work sites to free account sites, I need a vault for all of these passwords. LastPass does that.

Pros

Keeping unique passwords safe is no longer a concern with LastPass. Now I feel comfortable using complex passwords and know I've not used that password for other sites. Also having it automatically populate the username/password on most internet sites is really nice. LastPass also provides a password check to go through all your passwords and tell you how many are old, been compromised (publicly known hacked sites), used on multiple sites, etc. That helps you when you get a notice that an email/password combination for one site was compromised. Change for that one site, verify what other sites use that password too (shouldn't but we do, right) and change to be more secure and prevent hackers getting into your sites, stealing identity, etc.

Cons

Not being able to log into lastpass for free on both mobile and desktop. I understand the company need to make money. Searching through many passwords saved can be hard at times but overall can find what you are looking for. Haven't seen new features for awhile so maybe something being worked on in the backend of the software?

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing LastPass

In cloud.

Review Source

VR

Verified Reviewer  
Editor  
Writing and Editing  
Used the software for: 1-2 years

### "Must-have"

November 20, 2021

5.0

Love the bridge between desktop and mobile that this provides. I feel confident using it, when it is available.

Pros

I don't know how people use the internet without this. It is critical for remembering all your passwords across sites. Once Chrome told me my passwords were too similar, I knew I needed more than I could remember myself. Browsers can manage passwords, but not as securely and across apps and devices like LastPass.

Cons

I wish it worked in more places. Pop-out sign-in windows, some apps that don't allow password filling, and some sites it just mysteriously doesn't appear on... Why? I need that info, and the fingerprint scanner on my Pixel doesn't always work to open the LastPass app, so I get frustrated trying to guess or just give up and try later.

Review Source

Shannon G.  
Virtual Assistant  
Marketing and Advertising  
Used the software for: 2+ years

### "The Perfect Program"

December 26, 2018

5.0

Overall, I don't know where I would be at with my business without LastPass. I've used it for years and it has made everything seamless between my clients, my business, and my employees. Saves me more time than I can describe.

Pros

There are so many amazing features that it's hard to list them all. I love that LastPass automatically stores your password in the correct category so it's easier to find when you need it. The fact that it automatically pops up when you login using a password that's not saved, so you can hit one button and store the password is very helpful. It's also amazing that you can share passwords with someone so easily and they can share with you. The fact that the free version is so useful, really urges people to want to support the company. It doesn't feel like they're trying to cheat you. Some companies will make their free version sound too good to be true but, not LastPass.

Cons

The only complaint I have after being a long term user of this program is the fact that when you update a shared password, you have to resend it through email. Although I see the usefulness in this, it has confused a few of my clients and caused a mess more than once. Maybe an easier way to update these passwords is to ask the user updating the password if they would like to share the update with those it's shared with. Then, it can automatically update it for those they want to still share it with and those they don't. It could make it less confusing.

Review Source

Rob C.  
Marketing Copywriter  
Computer Software  
Used the software for: 2+ years

### "One of the unsung heroes of my app list"

May 29, 2019

5.0

As someone who uses a ton of web apps for my work, as well as logs in to dozens of websites for media consumption, shopping, and all the rest of online life, LastPass is critical to helping me stay safe and sane at the same time. I know maybe two of the passwords LastPass has saved for me, with LastPass remembering the rest. My accounts are much safer for using this app, and my life is also easier. There's no downside here.

Pros

From a security standpoint, LastPass changed the game for me. Where once I was the kind of person who alternated between a couple variations on the same password for everything, now every new signup I complete has a secure password that I'll never remember and will never need to remember. LastPass remembers for me. The sharing features are great, making it a cinch to get whatever passwords I need to whichever users need to use them, and the whole process is just so easy. LastPass autofills my passwords in the browser and on my mobile device. I just about never need to think about passwords or logins anymore. I suspect the time savings this offers, while modest on a per instance basis, add up to something significant over time.

Cons

LastPass is just a little inconsistent and finicky. Sometimes the sharing feature doesn't work very well, so you'll need to wait a while before the other party can log in. Sometimes the autocomplete feature won't work because the Chrome extension is trying to display some sort of message. Minor annoyances only, but annoyances all the same.

Review Source

VR

Verified Reviewer  
Document Control Clerk  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "The Epitome of Convenience"

September 24, 2018

5.0

I'm quite satisfied with LastPass Enterprise and I recommend it to anyone I know. It's something I personally cannot live without, and I use it daily.

Pros

LastPass Enterprise is a very useful service that allows users to enter all of their passwords for any account they own on any website on the web. The service is extremely secure, and also has a free version which is very suitable and well equipped for personal use. This product has essentially changed the way I work on the web. I never have any issues when it comes to remembering passwords and accounts. I can also access this information from anywhere I want, including my smartphone with the LastPass app. The service also automatically updates and secures any changes made to your passwords, and can randomly generate effective passwords if needed. It also gives you tips on how to make good passwords, when it's time to change passwords, or if there too many duplicate passwords for multiple accounts (security tips). Overall, the service is extremely vital for modern technology, where we can potentially have hundreds of accounts with different passwords. There's simply no convenient way to store these all and update them in realtime. Lastpass serves to keep this security and does it perfectly without issue.

Cons

If there are any cons at all it will be that the service is quite expensive and has problems living up to the competition which offers more at the same or cheaper cost.

Review Source

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