# Clubessential Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clubessential the right Membership Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/151992/Clubessential/reviews --- Clubessential 4.3 (26) [View alternatives](https://www.capterra.com/p/151992/Clubessential/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of Clubessential Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews DJ Daniel J ControllerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “It is good, by comparison to other products and the customer service has always been able to help and solve what is needed.“ July 16, 2024 SE Soraya E Spa & Fitness DirectorRecreational Facilities and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “It could help to create, organize and plan budget, keep track of appoitments.“ January 6, 2023 AP Anita P Finance ManagerRecreational Facilities and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Club Essential provides a fully integrated club management and POS software all the way to back office accounting - it's great!“ December 30, 2021 Steve F Vice President and CFORecreational Facilities and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The easy-to-use, modern, and intuitive interface makes it easy to teach Clubessential to new team members. “ August 10, 2021 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Liz W. Director of Membership and Marketing Recreational Facilities and Services Used the software for: 2+ years ### "Clubessential is TERRIFIC!" April 7, 2026 5.0 Since the beginning of my experience with Clubessential, it has been a very positive thing. Everyone is professional, friendly, and knowledgeable. They provide a great product. Pros The people at Clubessential are always very quick to respond and resolve any issues I cannot fix myself. Cons There is nothing that I can think of to say anything derogatory about Clubessential. They are highly knowledgeable and professional. Review Source Response from Clubessential Holdings April 10, 2026 Thank you Liz for the kind words. We're glad you're having a great experience with Clubessential. We strive to match the professional level of service our customers provide their members - and it's a high bar! Thank you for taking the time to give us feedback, it's always welcome. AM Armando M. General Manager Food & Beverages Used the software for: 1-2 years ### "ClubEssential Point Sales is the Best " March 25, 2025 5.0 Excellent service in addressing any issue that arises, and they respond promptly. Pros Server friendly and easy to use. The reporting is also great for the bac office Cons Part of the Item Sales report. When I export the report to Excell is too much information. Switched from [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) Reporting was weak with Jonas and was a bit outdated Review Source Response from Clubessential Holdings March 26, 2025 Hello Armando - we're glad you've found the Clubessential Point of Sale to be easy to use and server friendly. Great to hear that you find value in the reporting as well. Thank you for being a customer! BC Big C. CPA Non-Profit Organization Management Used the software for: 2+ years ### "Don't do it " January 7, 2017 1.0 Where to start. No sub ledgers, bank rec's batch CC payments by terminal so monthly bank recs are a guessing game. Do you want to use FIFO or LIFO??? Well, that's too bad cause Clubsoft makes you use weighted Avg. Seriously that's the worst of all possible worlds. Oh and if you wanted the inventory value to calculate correctly then you are out of luck. Credit books were broken for 2 years before they finally patched in a fix. However, in that time they did add some fancy graphics. Did you want a tutorial to show you how to use a feature? Sure they have those, the problem is they are from 5 years and 6000 patches ago when the software was completely different. Would you like to print out member statements in a timely fashion? Well, I hope you don't get the "see inner exceptions bug" cause that will take them two days to resolve. Oh here's one, the software allows you to save the CVV number on CC. Let me say that again YOU CAN SAVE THE CVV NUMBER!!! That's like day one PCI compliance, no no's. The software feels like it was designed by a company that knows accounting is a thing, that people do, and that's about it. Don't even get me started on the patches. Seriously they are weekly now... That in itself is not a bad thing, but the make the bazaarest banal changes imaginable while leaving in huge bugs. For example, you add a new item. That requires you to exit the center program and log back in! How is that a thing? Furthermore, let's say you figured out a clever way to work around a system limitation such as splitting server tips (Yeah they don't have a way to split tips unless you are like me and figure out a workaround) Your guess is a good as mine if that will work from one week to the next. Maybe they fix it, maybe they don't, maybe they take this away, only to add it in next week. On Mondays, we call it the Bubba Gump system, cause you never know what you are gonna get. It feels like the programmers are just programming to stay busy. Critical bugs remain, while "features" are added, with no coherence and no roadmap. I have tried to explain to them that most accountants would rather have a broken system that we KNOW how to use as opposed to a system that changes weekly. You will know what I mean if you ever play around this system and see all the "dead" buttons and fields. Come on that's programming 101 remove the user fields if it no longer works. Pros Its a jack of all trades. Cons Its a master of none. Review Source RB Richard B. CFO Non-Profit Organization Management Used the software for: 1-2 years ### "Happy in Pelham" April 21, 2025 5.0 Excellent from conversion to execution. The support team is super responsive and very knowledgeable. Pros General Ledger and the member facing module. Especially the bank reconciliation application. Cons Nothing that is worthy of a remark. There was a large learning gap from Jonas to CE for my staff but they have adjusted nicely. Switched from [Jonas Club Management](https://www.capterra.com/p/124932/Jonas-Club-Management/) April 2023. The conversion was simple and clean. Review Source Steve F. Vice President and CFO Recreational Facilities and Services Used the software for: 2+ years ### "Clubessential is the Best Club Management Suite" August 10, 2021 5.0 The implementation of Clubessential from Jonas more than two and a half years ago was much easier than I had expected. The easy-to-use, modern, and intuitive interface makes it easy to teach Clubessential to new team members. The SQL Server database architecture is robust and performs extremely well, particularly relative to the competition. Frequent updates and new functionality enhance the user, and member experience, on a regular basis. Pros Clubessential offers a full sweet of value-added features and provides the functionality necessary to deliver a rich club experience for our members and their guests. Clubessential offers seamless integration between back office, Point of Sale, website, and electronic marketing to eliminate duplication of data entry and provide the most efficient integrated suite for club management. Cons The integrated suite is more expensive than some of its competitors but, in our experience and estimation, well worth the additional expense. Alternatives considered [MembersFirst Club Management](https://www.capterra.com/p/127661/MembersFirst-Club-Management/)[Buz Club Manager](https://www.capterra.com/p/146888/Buz-Club-Manager/)[foreUP](https://www.capterra.com/p/151995/Golf-POS/) Reason for choosing Clubessential Architecture, security, features, functionality, integrated suite. Switched from [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) I made the decision to switch from Jonas Enterprise to Clubessential because I needed a more robust, more secure application that could handle our growing club with better performance. We were looking for an application with more in-demand features and functionality in an integrated platform that could generate efficiency. Review Source MM Michael M. Head Golf Professional Sports Used the software for: 1-2 years ### "Never had an online tee sheet? Clubessentials can take your golf club to the next level." July 13, 2021 5.0 Pros We like the functionality of the tee sheet the most. Our members can now view the tee sheet online....something we've never had here before. The Golf Ops is able to better manage tee times and events using the easy to setup Special Events and Tee Time Admin. The mobile app is awesome! Members can do everything golf related on their phones. It's been well received. We especially like the ability to send push notifications. Cons Event setup isn't as seamless as it could be. Setting up and deleting blocks is tedious. We're not able to edit a block series. We're also not able to setup a recurring special event. We have a horserace at the club every Friday and we have to setup each event individually to create it's own link. Time consuming. It would be much easier to setup a special event one time and recur it, than to have to setup several at a time. Switched from [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) We wanted members to have visibility of the tee sheet and be able to book a tee time without having to call the golf shop or be here in person Review Source JD Joanne D. General Manager Hospitality Used the software for: 2+ years ### "Excellent private country club system!" April 18, 2025 5.0 Very professional. Timely with assistance. Continued development & improvement to the product. The staff is very well trained. Pros I like having everything in one basket. Time & Attendance, Accounting, Receivables, Payables, POS, Tee Sheet, Mobile POS, and Marketing. Cons I'd like a bundle package for an all in usage. We'd love to add the App. and the Banquet module. Review Source DJ Daniel J. Controller Hospitality Used the software for: 2+ years ### "Controller perspective" July 16, 2024 4.0 It is good, by comparison to other products and the customer service has always been able to help and solve what is needed. Pros Works with Excel, and able to pull daily, weekly, monthly, date range and per item if necessary, gives a complete picture at any moment, when all is posted. Cons POS and Mobile, moving from classic to Mobile, could have been easier, and then when it come to room rentals, it is not ready. Review Source Shawn H. Sr. Director of Finance Accounting Used the software for: 2+ years ### "Awesome Software" July 14, 2021 5.0 We had a great sales and implementation process and have been using the software for three years and still love it. Customer Service has been really good as has been the developement team. I would certainly suggest CE to anybody in the market for club software. Pros ClubEssential has been a lifesaver! We were using another software before that was extremely cumbersome and all setup/changes were routed through one person who knew the software well. With CE, it's easy and intuitive interface makes setup and changes easy for end users. It's also fast and visually appealing. Also, the SQL backend is nice to have for querying data wheras our other software as a proprietary database. Cons There are certain features that don't get as much "love" from the programmers because they aren't used by many clubs. We use two of these features (Spa and Guest Rooms) and there isn't a lot of new development around these areas which can be frustrating. Switched from [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) Functionality and eas of use. Review Source SF Steve F. Vice President, CFO and Director of IT and HR Leisure, Travel & Tourism Used the software for: 2+ years ### "Clubessential Simplifies Private Club Management" July 13, 2021 5.0 The Clubessential integrated suite is an easy-to-use, fast, and reliable software application that greatly simplifies club management, Pros Clubessential is exceptionally easy-to-use, and the grids (membership, employees, invoices, vendors, etc.) are very powerful and helpful. The SQL database is extremely fast and provides performance and security that is significantly better than competing systems. The mobile ordering functionality is the best in the industry. Cons Adjusting employee time records is a bit cumbersome. Client support can be a bit slow to respond. Alternatives considered [Buz Club Manager](https://www.capterra.com/p/146888/Buz-Club-Manager/)[foreUP](https://www.capterra.com/p/151995/Golf-POS/) Reason for choosing Clubessential Performance, Security, Features Switched from [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) Performance, Security, Features Review Source DR Diane R. CFO Hospitality Used the software for: 2+ years ### "A solid choice for clubs" November 15, 2021 5.0 Our implementation was interrupted but still completed easier than I expected. Our functionality is greatly improved and I can access data so much faster. We looked at all major choices and are very happy with our decision. Pros A night and day difference from what we had before. Very flexibility, much better reporting, excellent support. Cons Some functionality & integration between modules not consistent. Reason for choosing Clubessential Preferred the look/feel and stability of it. Review Source RN RUTH N. Accounts Receivable Restaurants Used the software for: 2+ years ### "Quick Findings" April 4, 2024 5.0 My experience has always been positive. The assistance of the IT team has been helpful and informative, that is always appreciated. Pros It's ease is using and finding answers for questions. Usually, I only need assistance with inquiries on reports gathering or where to locate a particular feature. Cons The time it takes to have someone return your call or answer, but the majority of the time it is not extremely long. Review Source DR Dyal R. Membership Director Sports Used the software for: 2+ years ### "CCWH review " July 22, 2022 5.0 Excellent Pros Ease of use and support is available 24/7. Cons Price. I could not get my \[SENSITIVE CONTENT\] to buy CRM. ☹️ Review Source AP Anita P. Finance Manager Recreational Facilities and Services Used the software for: 2+ years ### "ClubEssential Software" December 30, 2021 5.0 It's been wonderful - great support!!!! Pros Club Essential provides a fully integrated club management and POS software all the way to back office accounting - it's great! Cons Sometimes when you have an issue, I feel I am expected to upgrade, pay extra. Alternatives considered [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) Reason for choosing Clubessential Look, feel, ease of use Review Source JD Jason D. Controller Recreational Facilities and Services Used the software for: 2+ years ### "Davenport Country Club Review" July 22, 2021 4.0 Pros I joined Davenport Country Club in November of 2020. The system was very easy to pick up for the accounting side of the club. The POS integrates nicely into the billing/accounting back office functions. Cons Creating custom reports through the genie can be cumbersome and we have seemed to get different results when selecting the same data at times. It may be a training issue on our end, but it has been one tool in the system that hasn't been easy to use by our staff. Review Source CC Chin C. Controller Recreational Facilities and Services Used the software for: 2+ years ### "Clubessential an efficient software package for Club " January 30, 2022 5.0 The staff have been exceptional and timely when there have been questions or issues. Pros It's intuitive, so if you have worked with other products it is easy to pick up and manage. Cons Setting up the different categories/departments/POS items, etc. was tedious, but completely necessary to create accurate reports and efficient budgeting Reason for choosing Clubessential Price, support and demo looked efficient Review Source CT Charles T. Controller Hospitality Used the software for: 2+ years ### "Support" July 6, 2023 4.0 very good Pros Tech Support is very good. Need to have changes to general ledger easier. Cons General Ledger setup and not easy to change reports Review Source MA Marian A. Controller Sports Used the software for: 1-2 years ### "CE Review" March 15, 2023 5.0 Pros CE is pretty easy to use. Back office is user friendly Cons The one feature that we don't like about CE is the Catering portal as it does not speak to the back office. It almost seems like it's two different systems. For our events coordinator it takes a lot of steps to create a BEO and then she has to go into the back office and create an event. It should be all as one. Review Source SP Susan P. Controller Recreational Facilities and Services Used the software for: 1-2 years ### "BCC Controller Review" November 16, 2021 4.0 Overall my experience with Clubessetial has been good. Some times support does not give answers to some of my questions. Pros It is almost real time and all modules are connected. Cons I lost some automatic month end features that zeroed out house accounts when you close the month in AR. Reason for choosing Clubessential Clubessential seemed to meet more of our needs plus you already had our web site. Review Source SR Sherri R. AP/AR Entertainment Used the software for: 2+ years ### "Golf Industry Club Essential" November 15, 2021 5.0 We recently implemented CE Payments and are slowly converting our Members over to this AutoPay system and it's wonderful!! Pros This product is very user friendly. CE Support is also very helpful when I have run into problems in the past. Cons Honestly, I wasn't a fan of this software when I first began using it but once I learned the ins and outs of the product I am incredibly satisfied with using this all day everyday. Review Source DL Darya L. bookkeeper Restaurants Used the software for: 2+ years ### "SSAI Review" January 20, 2022 5.0 Pros It is combined. POS+ Website+ office software. I dont have to input a lot of info Cons I would like to have sale by hour report Review Source JF Jan F. Accountant Leisure, Travel & Tourism Used the software for: 2+ years ### "Clubessential is a great product for Country Clubs" July 20, 2021 5.0 We have a lovely website and the members can use the app easily as well. I like the ease of sending out monthly statements via email. Pros This software integrates everything in one package. Point of sale, accounting, inventory, tee sheets, website, food and beverage, plus the phone app and more! Cons I don't really have any cons about the product. Review Source BG Brad G. Head Golf Professional Used the software for: 2+ years ### "DO NOT USE THIS SOFTWARE! There are many other POS companies that you'll be much better off with." April 6, 2018 1.0 Pros There's a lot of buttons, so your employees can waste plenty of time trying to figure out the issues they'll encounter each day. Cons #1 - Horrific Customer Service - I can't express just how stupendously bad their customer service is. They took 1 week to respond on average to each of our service calls. When they did call, the only addressed one issue at a time. When you have the same issue over and over again, they tell you that you'll need to call each time the issue presents itself instead of just fixing the software bug that causes reoccurring issue. The POS software malfunctions daily. The inventory portion of the software is incorrect constantly and they have no explanation or solution for it. DO NOT trust your business with this software. Review Source BL Brenda L. Membership/Marketing Hospitality Used the software for: 2+ years ### "Membership Director" July 21, 2021 4.0 Customer service and software is great so far Pros Still learning as there are many reports that I have not yet had time to research Cons unsure at this time. All seems easy to maneuver Review Source DB Dale B. Director of Membership & Communications Food & Beverages Used the software for: 2+ years ### "Top notch service" July 19, 2021 4.0 Great team, great product, always evolving Pros Great assistance with the CE team when needed. Mobile App is amazing and a game changer for the club Cons sometime simple reports are hard to get. 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