Teesnap

5 / 5 2 reviews

Who Uses This Software?

Golf Course Owners, Golf Course Operators, Golf Course Managers, Golf Course F&B Operators


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Teesnap
  • www.teesnap.com
  • Founded 2013
  • United States

About Teesnap

A cloud-based golf course management system that offers a PCI compliant point-of-sale, integrated tee sheet, customer relationship management tools, mobile-friendly online tee time booking, membership management tools, and more.


Teesnap Features

  • Accounting Management
  • CRM
  • Electronic Tee Sheets
  • Event Management
  • Gift Card Management
  • Inventory Management
  • Lesson Scheduling
  • Loyalty Program
  • Membership Management
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)

Teesnap Reviews Recently Reviewed!

Outstanding system with great support!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The System is very user friendly! The support staff is always friendly and tries to work hard to get any problem fixed. Features are released almost monthly and not completely overwhelming to adapt to and implement.

Cons: I really can't say any cons for the software. It is constantly growing its features. There really isn't anything that would make me not like the software.

Overall: I have had Teesnap for about a year and a half now and the system works great for the staff and for our customers. The system helps build your existing email database by using a paperless system. We capture everyone's name and email during the check in process. In 1 year, we had already grown our database by 3000+ emails. There are 2 major benefits that this system has over every other one that I have looked at. The system is constantly evolving with new features being released almost every month. Teesnap really tries to listen to the needs of course operators to create features for everyone. The second major benefit to the system is the Support Staff. They work with you to solve the problem you may have without leaving the operator feeling like a moron. If you are looking to get away from the "thieves" that take tee-times from you and use them against you, or trying to regain your pricing integrity, then Teesnap is the system for you!

Recommendations to other buyers: Don't be afraid of the system and entering into the 21st century for the golf industry. One of my main worries when I switched was our senior clientele would not like the system and having to use an email for their receipts, but I was very shocked at how many seniors actually use their emails for this feature.

Easy, fast and very functional!

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's mobile...I can look at the tee sheet at my house and make changes and additions in real time. The ipads have worked with minimum problems.

Cons: There's not much to dislike about the software... I think that some of the older shop staff have mentioned that with all the updates, they have to sorta get retrained or do things differently... but that's just fear of change.

Overall: We went to teesnap about 1 year ago and have had real success providing quality customer service for our golfing community. This group included footgolf, and our reservation system through teesnap works well for both golf and footgolf. We have just started a pro shop and utilizing the teesnap inventory control system has been a very easy transition compared to the other software system we had in place... not to mention we are not forfeiting 4 teetimes a day to outside "crooks" that low-ball our pricing. The most important feature that I can recommend is that the customer service from Teesnap is quick and they are always patient. They keep the updates coming and we have had some questions that have been answered same morning! With us being in Hawaii and them in Las Vegas, I was concerned that we would not have proper customer service representation... but my concern is gone.

Recommendations to other buyers: The people at teesnap worked well with us and even helped us install an app on the ipad for the timeclock. They want to make our lives as golf professionals easier and are good at it.