# Lightspeed Golf Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lightspeed Golf the right Club Management solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/151997/Chronogolf/reviews

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Lightspeed Golf

4.7 (175)

[View alternatives](https://www.capterra.com/p/151997/Chronogolf/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Lightspeed Golf

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

ZD

Zoe D

Tournament AdministratorEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“This software allows golf-central businesses to keep organized; it specializes in booking anything from 1 person tee times to large scale tournaments that can span multiple courses.“

August 26, 2024

BN

Bob N

Marshall/starterEntertainment, 201 - 500 employeesUsed the software for: More than 2 years.

“I can not make a tee time without being charged a fee, and I work at the course!“

August 8, 2023

ZD

Zoe D

Tournament AdministratorEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“There are numerous integrations with this software that allows bookings from other websites to show up on the tee sheets on its own!“

August 26, 2024

MR

Matthew R

Head Golf ProfessionalSports, 51 - 200 employeesUsed the software for: Less than 6 months.

“Many things are not user friendly, and do not have a feel that the designer ever worked in a golf shop. “

March 3, 2023

CP

Curtis P

OwnerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“It is robust enough to go REALLY deep while easy enough for "cheap" empoyees to navigate it without messing stuff up. “

November 24, 2024

KH

Ken H

Pro Shop ManagerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Too many clicks to check people in - they are fail safes but can be ponderous when you have a line up of people waiting to pay. “

March 15, 2022

KC

Kyle C

General Manager Non-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“The problems we have solved by using Lightspeed is the integration from our POS to our accounting software, less mistakes and minimal time reconciling each day.“

March 15, 2022

EZ

Ed Z

Golf Operations ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“Some features don't have enough option selection pretaining to different applications“

March 15, 2022

## Showing most helpful reviews

Showing 1-25 of 175 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ryan D.  
Director of Golf  
  
Used the software for: 6-12 months

### "The team in Chronogolf have been fantastic from day one, always ready to help when you need them!"

March 26, 2018

5.0

Pros

Modern intuitive and user-friendly for both customers and staff. It gives great insights to help run the business more effectively across the golf course tee sheet, membership subscriptions, retail and restaurant aspects. The team are always open to suggestions as to what need to be tweaked to help make the system work better for our particular needs and will always help as soon as possible.

Cons

At the moment I cant say there are any downsides to the system, any issues we have come across are being dealt with and can see that there is a genuine want to provide what we need to get it to be 100% right for us.

Review Source

CP

Curtis P.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Dark Ages to cloud 2.0"

November 24, 2024

5.0

We went from a pencil and paper tee sheet to this robust system. I'm not gonna lie, there were a few bumps along the way but once I was trained I was able to train all my employees and it's been invaluable to evaluating the health of our country club.

Pros

Platform is intuitive. Training is manageable. It is robust enough to go REALLY deep while easy enough for "cheap" empoyees to navigate it without messing stuff up. The integration between tee sheet and retail is awesome and I'm hoping when we add restaurant it will also be awesome.

Cons

There are some features I would like to be able to adjust myself, but the company keeps it in house so we occasionally need Lightspeed to adjust stuff for us.

Alternatives considered

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing Lightspeed Golf

I liked the integration between tee sheet, retail, website and restaurant.

Review Source

BD

Bailey D.  
Marketing Director  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Worst Reporting System I've Ever Seen"

January 12, 2022

1.0

Switching after 11 months, if that tells you!

Pros

Not much to say, not much was good. Restaurant software was OK, but barely.

Cons

The reports Lightspeed provides are a joke. There is no rhyme or reason to how reports are carried through to accounting systems, and total amount NEVER match, leaving the client to sort through an accounting nightmare all on their own. They offer literally no help in terms of navigating the system, simply stating that "they can't tell you how to handle your money". When you have to ask for help over and over again, you eventually receive short, smart-alek responses, as if you're not worth their response in the first place.

Review Source

EC

Elizabeth C.  
General Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Lightspeed is the perfect solution for all our golf course needs."

April 16, 2022

5.0

I'm so grateful that we chose Lightspeed as our new partner for tee sheet and POS management. Our new website is incredible and our PitchCRM campaigns are very successful. We look forward to continuing our partnership with Lightspeed.

Pros

Lightspeed software is incredibly easy to use and offers tremendous features to help you manage your business. The dynamic pricing tee sheet feature is key for our business and the Business Intelligence and POS reporting gives us the data we need to analyze our revenue. The added value you find with website management, CRM, and other tools are great to maximize the value of partnering with Lightspeed. Every piece of the Lighspeed puzzle offers dedicated support teams that assist with any question quickly and with almost immediate responses for tee sheet and POS management. I'd highly recommend Lightspeed to any golf operation of any size.

Cons

As with any change, there are growing pains and challenges. While Lightspeed training is excellent, there are a couple features on occasion that we have requested specifically to improve upon or add for an even better experience. The biggest hurdle is the same as you would face in making this kind of transition with any new software program and that is simply the learning curve involved and time it takes to setup all of the tools and items needed to start operating normally again. The good news is that Lightspeed makes it about as painless as possible for such a significant transition.

Alternatives considered

[foreUP](https://www.capterra.com/p/151995/Golf-POS/)

Reason for choosing Lightspeed Golf

Lightspeed was an all-encompassing product that was not overly complicated. It offered all the features we needed at a fair price.

Review Source

cG

chris G.  
Golf Course Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "We are extremely pleased with the Chronogolf system. Best System out there!"

November 28, 2019

5.0

The experience working with Chronogolf has be very positive. The are a great team player with golf facilities. We are looking forward to seeing the growth of best of business relationships to further our business and no trade times! We feel we have found a long term partner to help grow our business by providing an open platform to provide better services to our customers.

Pros

It is a modern cloud based system that is simple or as complex as you would like. If you are coming from an older style point of sale system it will take a little while to get up to speed, but don't worry the support services are prompt, competent and patient. The ability to work from home to manage the system has been great for our management team. Reports are detailed and easy to run. Collecting customer information is straight forward. Different modules are available as your comfort level with the product increases that will help differential your golf facility from the crowd. The system works seamlessly with Lightspeed and has resulted in improved bottom line performance in every department category. It is easy to make informed decisions on performance as you go along.

Cons

There is so much capability with this system you can get overwhelmed in the first peak season. We are really looking forward to the off season to strategically go through the system for improved performance. It is a intuitive system but there is a lot of potential to challenge your team.

Alternatives considered

[GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)[Teesnap](https://www.capterra.com/p/151993/Teesnap/)

Reason for choosing Lightspeed Golf

We really appreciated the open ended nature of there software company. They are willing to partner with the best of breed companies to improve the overall value of there product. No Trade Times was another option we truly appreciated!

Review Source

TH

Tim H.  
Clubhouse Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Chronogolf has been the best by Far"

July 22, 2019

5.0

All that said, Chronogolf is an excellent program that my golf course plans to use for years to come.

Pros

I've used a few different tee sheet management software programs throughout my time working at golf courses, and Chronogolf has been the best by far. This program has great, very intuitive features that I felt the other services I used were lacking. Some of my personal favorites are included below: - A very nice way to price out golf per individuals, or groups of golfers (we have many different price points and golfer "types" here, and the ability to set the daily pricing by the hour, and easily change a golfer's specific pricing by changing his or her "type" makes it very easy and quick checking in golfers) - The ability to click and drag a tee time to change the time is awesome. So much easier than going into the reservation and changing the time, or deleted and recreating - Having a way to set colors to different types is great and gives a quick way to see the demographic of golfers on any given day - The tournament module is awesome (still needs a few minor tweaks) But as a course that hosts many tournaments, I use this module very frequently and it provides a very easy way to manage the tee sheet on a tournament day - Probably the biggest feature is that it is cloud-based. I can access any information I need to at any time I need which is very useful and important to me.

Cons

This program, like all others, does have a few minor flaws, and some bugs (sometimes runs very slowly, or just glitches tee times out) but all that is very minor and usually does not cause any lastly problems.

Switched from

[Teesnap](https://www.capterra.com/p/151993/Teesnap/)

Chronogolf is a lot faster, more intuitive and the customer support is off the charts.

Review Source

BR

Bayley R.  
Owner  
Retail  
Used the software for: 1-2 years

### "LIGHTSPEED IS A GAME CHANGER"

February 21, 2021

5.0

Pros

I like how you can easily monitor your store at anytime, so easily.. on your phone, computer, I pad. It has a number of super helpful reports, easy inventory tracking. Overall lightspeed is just the best POS software out there, hands down.

Cons

Anything I've come across to be difficult or that I've struggled to figure out, I've called support and been helped immediately. We've had a couple errors with the payment machine, which refreshing the webpage fixed.

Reason for choosing Lightspeed Golf

N/A

Switched from

[Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/)

Windward was confusing, and old. We wanted something user friendly, cloud based and reachable from anywhere.

Review Source

DT

Dana T.  
Business Manager  
Sports  
Used the software for: 2+ years

### "Jackson National loves this software"

April 9, 2025

5.0

Our overall experience is a 10 ... we highly recommend this product to any golf course looking for a change and/or starting out! This product is very easy to use and their help desk is phenomenal!

Pros

This software gets better each year, as Lightspeed continues to add more modules to make our job easier. We, at Jackson National Golf Club in Jackson, Tennessee, have been using this software for 6 years and have no complaints. We especially love their Help Desk whose staff is well versed and very accommodating when there is a problem.

Cons

The most time consuming for us, is making sure that all of our members' rounds are accounted for. To this, we not only have to make them as arrived but also have to process their $0.00 payment each time. We would love for the software to do this automatically when we click the ARRIVED button.

Review Source

JW

Jenifer W.  
General Manager  
  
Used the software for: 2+ years

### "Chronogolf is a tee-sheet management system that actually cares about their clients!"

February 8, 2018

5.0

When we partnered with Chronogolf they were still a young company and not all of the features we needed were there, but they have been great at growing with us and constantly upgrading to provide a better product.

Pros

I love how easy it is to use, it's pretty much fool proof! It's very intuitive and all of my employees pick up on it quickly, especially all the millennials joining the work force. The super clean and tidy interface is also very easy to explain to customers and we have found our web-based bookings have increased due to this. I also love that they are continually in touch with updates and take the time to ask what feature their clients need or want to see next. The personal touch goes a long way! That's what we as golf course operators provide for our customers so it is nice to see a tee-sheet management company who does the same for their clients.

Review Source

Tom T.  
General Manager  
  
Used the software for: 1-2 years

### "If every supplier was like Chronogolf, the world would be a better place. Simply FANTASTIC people>"

February 8, 2018

4.0

Pros

Easy to use and train employees with. Very versatile. I would rate every category five stars, except they keep adding features that make the software even better!

Cons

I really cannot think of any cons about this package. Maybe I would like to see another payment processor besides STRIPE available - it would be nice to use the same payment company that we are using with related POS and Restaurant software.

Review Source

SS

Stacie S.  
Director of Operations  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great Product"

March 15, 2022

5.0

Pros

I love the back end reporting from Lightspeed and the way it feeds into Quickbooks. It saves me time!

Cons

Sometimes the filters for reporting can be hard to access but that could be user error. :)

Reason for choosing Lightspeed Golf

It all came down to reporting. Lightspeed Golf has a vast arrary of reports that can be generated during the season and for our year end. Being able to pull data on an ongoing basis ensures that we are on target.

Review Source

JR

Jed R.  
Owner  
Sports  
Used the software for: 2+ years

### "21st. Century"

March 24, 2022

5.0

This company has done everything that they they said they would. Training could of not been better.

Pros

Cloud based, all we need is an internet connection and I can use Lightspeed anywhere! The Food & beverage software blows away any other product.

Cons

One thing that I would like to see is to sell multiple packages to different people but paid by one person in one transaction. ex. two sisters or husband and wife. One glitch is customers in F&B can charge to a house account even though they do not have one. They do have a work around but its not the best.

Reason for choosing Lightspeed Golf

More features and better price. The people at Lightspeed just seemed to be honest and straight forward.

Review Source

DM

Derek M.  
Head Professional  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Everything is more efficient. It's accessible at any time."

July 25, 2019

4.0

The onboarding process for us went very smoothly and the team and Chronogolf was very helpful and on the phone whenever we need them.

Pros

A lot of things that people were saying to us about Chronogolf were positive. We realized that we could utilize our tee sheet a little more effectively. One of the things that I really like about Chronogolf is that it is cloud-based which makes it easy to access from anywhere. The other thing is the openness to feedback where certain features weren't available at the time , but we kept getting feedback from the Chronogolf team that they might not be able to introduce these features right away, but it was in the process of being built and that word has held true. If there are any problems my staff is having, I don't have to be at the office to solve them. Our members absolutely loved it because they are able to go online and make reservations. It reduced phone calls that we were getting in the Proshop.

Cons

We are very happy with all the systems we have in place. Even though you have to jump from the tee sheet to the Point of Sale, it's not such a big deal, it's only a tab away. I can't wait for what's to come!

Review Source

TG

TJ G.  
GM  
Recreational Facilities and Services  
Used the software for: 2+ years

### "The Chronogolf platform is very flexible and reliable "

July 29, 2019

5.0

Pros

I appreciate the fact that if there isn't something me or my staff can figure out, I can reach out to their Live Chat Support and they will do everything to regulate the problem for us. They are a reliable source of information and knowledge. They are also available very regularly. The membership structure on Chronogolf is easy and transparent. It makes our membership management better and it makes booking online very easy for our members, new and old alike. I love the integration with Lightspeed and the fact that we can have house accounts for our members that can be viewed efficiently and accurately. The integration with the Point of Sale is excellent for our inventory management and control.

Cons

Can't think of any. I enjoy every aspect of the software, any suggestions I have had have been met with sincere consideration and often appear in regular software updates.

Review Source

GD

Guy D.  
General Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "The biggest strength of the program, is its simplicity!"

September 30, 2019

5.0

No other system, in my experience, can offer such an inclusive all-in-one solution for the needs of our golf course. From the inventory management to booking tee times, nothing offers such an easy and comprehensive experience.

Pros

The intuitive nature of the platform allows both the players and the business owner to experience smooth and pain free interactions. The feedback from our customers has been terrific and both management and staff have had no issues adapting to the use of the many features available. Chronogolf and Lightspeed works seamlessly and the design and integrations are clear, easy on the eye and easy to navigate.

Cons

There are a lot of new updates and features added that we need to adapt, it is constantly changing and mostly for the better. Luckily, when this comes up, the Chronogolf support team is always available to help us understand and adapt to these fantastic additions.

Review Source

JGC

Jean Guy C.  
Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Light speed Golf/restaurant"

March 18, 2022

4.0

Like it a lot. Use most of the features. Awesome

Pros

Click and point, very easy. Users can have easy access on phone.

Cons

We have a 9 hole course so it is a bit limited for something we are trying to do. Always a way around.

Reason for choosing Lightspeed Golf

No

Review Source

AK

Amanda K.  
Deputy General Manager  
Sports  
Used the software for: 1-2 years

### "Kigali Golf Resort & Villas Review"

March 8, 2023

5.0

Pros

The software is easy to use.The support team is accessible any time.

Cons

It would be nice to link many memberships to one person and not reduce this to one email one membership

Review Source

AC

Adam C.  
General Manager  
Sports  
Used the software for: 6-12 months

### "Tee Sheet software, there is no better!"

January 30, 2020

4.0

I have nothing but overall praise for Chronogolf! Still within our first year of use but I learn something new just about everyday using the program. It is extremely user friendly and if you do run into an issue the live chat function is a life saver.

Pros

Cloud based and can be worked on off site. I set up and do most of the admin work for our 5 courses. Chronogolf being cloud based made my life so much better not having to spend have my week driving from location to location to set up or fix issues.

Cons

As a newer company that is just breaking into the multi course daily fee courses, Chronogolf needs to iron out some kinks with the importing of existing databases and how it will sit within the Chronogolf system and within the multi courses. Our main issue as a company I can see is that the way our databases were imported they do not speak directly or correctly with each other.

Reason for choosing Lightspeed Golf

N/A

Review Source

PB

Paul B.  
PGA Head Golf Professional  
Recreational Facilities and Services  
Used the software for: 2+ years

### "PGA Head Professional"

March 15, 2022

5.0

Pros

We only use the tee time part however I wanted to look into the vendor and ordering. I stop by the booth at the show but no one has followed up with my request.

Cons

The reports are hard to understand. They are very confusing to understand. Needs to be simpler.

Review Source

NC

Nathalie C.  
General Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "The customer service is excellent!"

August 8, 2019

5.0

We have selected the Chronogolf platform to modernize the amenities at our golf club and we are very happy with our choice.

Pros

The tee sheet is very intuitive and my team understands the operations very quickly. I really like the ability to modify reservations by changing the date or tee time with a simple drag & drop. The packages, the memberships, the emails and the SMS feature are all options that have improved the daily life of our operations. The platform continues to evolve with new features every month and administrators at Chronogolf are very attentive to our needs.

Cons

I am satisfied with the software. The Chronogolf team addresses our issues very quickly on the support chat.

Review Source

CH

Cathy H.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Works well"

March 15, 2022

4.0

Good

Pros

The ease of checking someone in. Easy to train someone.

Cons

It feels inconsistent and doesn’t have all the features we need.

Alternatives considered

[Forestree](https://www.capterra.com/p/204409/Forestree/)[Teesnap](https://www.capterra.com/p/151993/Teesnap/)

Reason for choosing Lightspeed Golf

Features and service

Review Source

DS

Donald S.  
Golf pro  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Great integrated software!"

September 30, 2019

5.0

Pros

We love the Chronogolf and Lightspeed softwares for its cloud-based solution and aesthetic. It is also easy for non-technical users to learn the platform. Inventory management is also a big plus as it is easy to use and it responds well and fast. The online booking allows us to have more time on our hands to do other things at the proshop because we have less phone calls. For us, it's a perfect solution for a small business that needs a tee sheet management software and a great POS.

Cons

No specific cons, they update the software regularly and the support chat is there 7 days a week if we have an issue.

Review Source

SM

Sean M.  
General Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "The Live Chat Support feature on the tee sheet is great!"

July 26, 2019

4.0

Chronogolf also has a "Customer Success" team that will reach out every few months and review our set up and offer feedback on how we can utilize certain features better, which is a great value-add! Overall, I'm very happy to be using Chronogolf!

Pros

The bank for the buck is awesome! The biggest advantage of Chronogolf is not having to trade tee times for services. Having an off season to keep our website really helps us-particularly since we are a seasonal course. I like the fact that everything is cloud-based. It's a bonus that everything is integrated with Lightspeed Retail and Lightspeed Restaurant. It makes our Reporting very easy.

Cons

Sometimes features and upgrades take longer than hoped for. They do keep us up to date when they do introduce new features though, so that's great!

Review Source

KH

Ken H.  
General Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "The transition to Chronogolf was quick and simple!"

December 3, 2018

5.0

Pros

We joined Chronogolf in Spring of 2017 and integrated them with Lightspeed for our POS. While there was a learning curve for all involved, both staff and members, the feedback and assistance offered by Chronogolf made the transition quick and simple. The system is fantastic and with the multiple platforms they now offer. Our club is well positioned to service all of our customers. The help desk response time is very prompt and they always seem to have the answers to our problems. I would highly recommend you seriously consider Chronogolf if you are looking for a new and better operational suite for your club.

Cons

There are some things I would like to see on the tee-sheet but other than that everything is great.

Review Source

TM

Tyler M.  
Clubhouse Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Every part of Chronogolf has been an improvement from what our previous system was able to do"

July 30, 2019

5.0

Pros

We have been using the Chronogolf platform for a number of years and we love that new features are being added on a consistent basis. The platform is very easy to use and everyone on the Chronogolf team is very helpful any time we need assistance. Being a busy 36-hole golf facility, taking a high volume of calls while trying to serve customers in the pro shop is a challenge that Lightspeed and Chronogolf address head-on.

Cons

We've tailored the software to meet all our requirements. The platform is very easy to use, cannot complain!

Review Source

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