---
title: "Lightspeed Golf Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Lightspeed Golf the right Club Management solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/151997/Chronogolf/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Lightspeed Golf

4.7 (176)

[View alternatives](https://www.capterra.com/p/151997/Chronogolf/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Lightspeed Golf

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

ZD

Zoe D

Tournament AdministratorEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“This software allows golf-central businesses to keep organized; it specializes in booking anything from 1 person tee times to large scale tournaments that can span multiple courses.“

August 26, 2024

MR

Matthew R

Head Golf ProfessionalSports, 51 - 200 employeesUsed the software for: Less than 6 months.

“Many things are not user friendly, and do not have a feel that the designer ever worked in a golf shop. “

March 3, 2023

ZD

Zoe D

Tournament AdministratorEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“There are numerous integrations with this software that allows bookings from other websites to show up on the tee sheets on its own!“

August 26, 2024

BN

Bob N

Marshall/starterEntertainment, 201 - 500 employeesUsed the software for: More than 2 years.

“I can not make a tee time without being charged a fee, and I work at the course!“

August 8, 2023

CP

Curtis P

OwnerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“It is robust enough to go REALLY deep while easy enough for "cheap" empoyees to navigate it without messing stuff up. “

November 24, 2024

KH

Ken H

Pro Shop ManagerRecreational Facilities and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Too many clicks to check people in - they are fail safes but can be ponderous when you have a line up of people waiting to pay. “

March 15, 2022

KC

Kyle C

General Manager Non-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“The problems we have solved by using Lightspeed is the integration from our POS to our accounting software, less mistakes and minimal time reconciling each day.“

March 15, 2022

EZ

Ed Z

Golf Operations ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“Some features don't have enough option selection pretaining to different applications“

March 15, 2022

## Showing most helpful reviews

Showing 1-25 of 176 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ryan D.  
Director of Golf  
  
Used the software for: 6-12 months

### "The team in Chronogolf have been fantastic from day one, always ready to help when you need them!"

March 26, 2018

5.0

Pros

Modern intuitive and user-friendly for both customers and staff. It gives great insights to help run the business more effectively across the golf course tee sheet, membership subscriptions, retail and restaurant aspects. The team are always open to suggestions as to what need to be tweaked to help make the system work better for our particular needs and will always help as soon as possible.

Cons

At the moment I cant say there are any downsides to the system, any issues we have come across are being dealt with and can see that there is a genuine want to provide what we need to get it to be 100% right for us.

Review Source

CP

Curtis P.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Dark Ages to cloud 2.0"

November 24, 2024

5.0

We went from a pencil and paper tee sheet to this robust system. I'm not gonna lie, there were a few bumps along the way but once I was trained I was able to train all my employees and it's been invaluable to evaluating the health of our country club.

Pros

Platform is intuitive. Training is manageable. It is robust enough to go REALLY deep while easy enough for "cheap" empoyees to navigate it without messing stuff up. The integration between tee sheet and retail is awesome and I'm hoping when we add restaurant it will also be awesome.

Cons

There are some features I would like to be able to adjust myself, but the company keeps it in house so we occasionally need Lightspeed to adjust stuff for us.

Alternatives considered

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing Lightspeed Golf

I liked the integration between tee sheet, retail, website and restaurant.

Review Source

DB

Dave B.  
President  
Sports  
Used the software for: 2+ years

### "Continues to charge us even after cancelling"

June 17, 2026

2.0

The worst part is after we cancelled our subscription they have continued to charge us. They owe us over $3,800 as of this date. I have emailed and called, no one will answer. Do not do business with this company.

Pros

Nothing that is why we left. They need major upgrades to their system. The retail and restaurant are even on 2 different platforms (windows, mac)

Cons

We were with Lightspeed Retail, Golf and Restaurant from 2019 to April 2026. The software needs a major upgrade especially Retail and Golf.

Review Source

EC

Elizabeth C.  
General Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Lightspeed is the perfect solution for all our golf course needs."

April 16, 2022

5.0

I'm so grateful that we chose Lightspeed as our new partner for tee sheet and POS management. Our new website is incredible and our PitchCRM campaigns are very successful. We look forward to continuing our partnership with Lightspeed.

Pros

Lightspeed software is incredibly easy to use and offers tremendous features to help you manage your business. The dynamic pricing tee sheet feature is key for our business and the Business Intelligence and POS reporting gives us the data we need to analyze our revenue. The added value you find with website management, CRM, and other tools are great to maximize the value of partnering with Lightspeed. Every piece of the Lighspeed puzzle offers dedicated support teams that assist with any question quickly and with almost immediate responses for tee sheet and POS management. I'd highly recommend Lightspeed to any golf operation of any size.

Cons

As with any change, there are growing pains and challenges. While Lightspeed training is excellent, there are a couple features on occasion that we have requested specifically to improve upon or add for an even better experience. The biggest hurdle is the same as you would face in making this kind of transition with any new software program and that is simply the learning curve involved and time it takes to setup all of the tools and items needed to start operating normally again. The good news is that Lightspeed makes it about as painless as possible for such a significant transition.

Alternatives considered

[foreUP](https://www.capterra.com/p/151995/Golf-POS/)

Reason for choosing Lightspeed Golf

Lightspeed was an all-encompassing product that was not overly complicated. It offered all the features we needed at a fair price.

Review Source

cG

chris G.  
Golf Course Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "We are extremely pleased with the Chronogolf system. Best System out there!"

November 28, 2019

5.0

The experience working with Chronogolf has be very positive. The are a great team player with golf facilities. We are looking forward to seeing the growth of best of business relationships to further our business and no trade times! We feel we have found a long term partner to help grow our business by providing an open platform to provide better services to our customers.

Pros

It is a modern cloud based system that is simple or as complex as you would like. If you are coming from an older style point of sale system it will take a little while to get up to speed, but don't worry the support services are prompt, competent and patient. The ability to work from home to manage the system has been great for our management team. Reports are detailed and easy to run. Collecting customer information is straight forward. Different modules are available as your comfort level with the product increases that will help differential your golf facility from the crowd. The system works seamlessly with Lightspeed and has resulted in improved bottom line performance in every department category. It is easy to make informed decisions on performance as you go along.

Cons

There is so much capability with this system you can get overwhelmed in the first peak season. We are really looking forward to the off season to strategically go through the system for improved performance. It is a intuitive system but there is a lot of potential to challenge your team.

Alternatives considered

[GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)[Teesnap](https://www.capterra.com/p/151993/Teesnap/)

Reason for choosing Lightspeed Golf

We really appreciated the open ended nature of there software company. They are willing to partner with the best of breed companies to improve the overall value of there product. No Trade Times was another option we truly appreciated!

Review Source

TH

Tim H.  
Clubhouse Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Chronogolf has been the best by Far"

July 22, 2019

5.0

All that said, Chronogolf is an excellent program that my golf course plans to use for years to come.

Pros

I've used a few different tee sheet management software programs throughout my time working at golf courses, and Chronogolf has been the best by far. This program has great, very intuitive features that I felt the other services I used were lacking. Some of my personal favorites are included below: - A very nice way to price out golf per individuals, or groups of golfers (we have many different price points and golfer "types" here, and the ability to set the daily pricing by the hour, and easily change a golfer's specific pricing by changing his or her "type" makes it very easy and quick checking in golfers) - The ability to click and drag a tee time to change the time is awesome. So much easier than going into the reservation and changing the time, or deleted and recreating - Having a way to set colors to different types is great and gives a quick way to see the demographic of golfers on any given day - The tournament module is awesome (still needs a few minor tweaks) But as a course that hosts many tournaments, I use this module very frequently and it provides a very easy way to manage the tee sheet on a tournament day - Probably the biggest feature is that it is cloud-based. I can access any information I need to at any time I need which is very useful and important to me.

Cons

This program, like all others, does have a few minor flaws, and some bugs (sometimes runs very slowly, or just glitches tee times out) but all that is very minor and usually does not cause any lastly problems.

Switched from

[Teesnap](https://www.capterra.com/p/151993/Teesnap/)

Chronogolf is a lot faster, more intuitive and the customer support is off the charts.

Review Source

BR

Bayley R.  
Owner  
Retail  
Used the software for: 1-2 years

### "LIGHTSPEED IS A GAME CHANGER"

February 21, 2021

5.0

Pros

I like how you can easily monitor your store at anytime, so easily.. on your phone, computer, I pad. It has a number of super helpful reports, easy inventory tracking. Overall lightspeed is just the best POS software out there, hands down.

Cons

Anything I've come across to be difficult or that I've struggled to figure out, I've called support and been helped immediately. We've had a couple errors with the payment machine, which refreshing the webpage fixed.

Reason for choosing Lightspeed Golf

N/A

Switched from

[Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/)

Windward was confusing, and old. We wanted something user friendly, cloud based and reachable from anywhere.

Review Source

DT

Dana T.  
Business Manager  
Sports  
Used the software for: 2+ years

### "Jackson National loves this software"

April 9, 2025

5.0

Our overall experience is a 10 ... we highly recommend this product to any golf course looking for a change and/or starting out! This product is very easy to use and their help desk is phenomenal!

Pros

This software gets better each year, as Lightspeed continues to add more modules to make our job easier. We, at Jackson National Golf Club in Jackson, Tennessee, have been using this software for 6 years and have no complaints. We especially love their Help Desk whose staff is well versed and very accommodating when there is a problem.

Cons

The most time consuming for us, is making sure that all of our members' rounds are accounted for. To this, we not only have to make them as arrived but also have to process their $0.00 payment each time. We would love for the software to do this automatically when we click the ARRIVED button.

Review Source

JW

Jenifer W.  
General Manager  
  
Used the software for: 2+ years

### "Chronogolf is a tee-sheet management system that actually cares about their clients!"

February 8, 2018

5.0

When we partnered with Chronogolf they were still a young company and not all of the features we needed were there, but they have been great at growing with us and constantly upgrading to provide a better product.

Pros

I love how easy it is to use, it's pretty much fool proof! It's very intuitive and all of my employees pick up on it quickly, especially all the millennials joining the work force. The super clean and tidy interface is also very easy to explain to customers and we have found our web-based bookings have increased due to this. I also love that they are continually in touch with updates and take the time to ask what feature their clients need or want to see next. The personal touch goes a long way! That's what we as golf course operators provide for our customers so it is nice to see a tee-sheet management company who does the same for their clients.

Review Source

Tom T.  
General Manager  
  
Used the software for: 1-2 years

### "If every supplier was like Chronogolf, the world would be a better place. Simply FANTASTIC people>"

February 8, 2018

4.0

Pros

Easy to use and train employees with. Very versatile. I would rate every category five stars, except they keep adding features that make the software even better!

Cons

I really cannot think of any cons about this package. Maybe I would like to see another payment processor besides STRIPE available - it would be nice to use the same payment company that we are using with related POS and Restaurant software.

Review Source

RH

Ryan H.  
PGA Professional  
Recreational Facilities and Services  
Used the software for: 6-12 months

### " I would recommend Chronogolf. I've used many other tools, and this is such a great software!"

August 30, 2019

5.0

Pros

1) I really enjoy having different colors on the tee sheet to distinguish the different player types. Helps us quickly look at tee sheet to roughly see how many members we have playing, etc. 2) I like the fact that it is cloud based. Having the ability to access our information anytime/anywhere makes it that much easier when I'm not around the shop at all times. I can be on the course, at home, on vacation and still access the tee sheet and other information. 3) Some other neat features that I like is the ability to broadcast the tee sheet on a tv. Our customers really enjoy seeing their name up on the tv and they know who they follow and where we stand with tee times. Another feature is the ability to clone tee times. Makes it really quick when booking multiple tee times rather than having to enter all information for each time. 4) Very user friendly, makes it very easy for staff to quickly learn! 5) The way memberships are set up are very simple as well to be able to have them be automatically withdrawn. Basically I can set it up and don't have to worry about it! The radar feature is great as it will tell us when monthly payments don't get taken out, etc.

Cons

Like all software programs, there are minor bugs that come up here and there. Sometimes we see a little bit of a lag with Lightspeed, but it can all be resolved! The support staff is so helpful and available when you need them!

Review Source

GH

Glen H.  
Operations Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Fantastic! "

April 1, 2020

4.0

Golf Courses have unique features, offerings and services. Chronogolf seems to learn on the fly and deliver regular updates that help us manage and grow our business. I'm excited to see what the future holds for Chrono and plan to continue using this software.

Pros

It's easy to teach and makes training a breeze. Overall we are very happy with Chronogolf. The look, the function and the support are superior to any software we've used. Like any software, there are things you wish it did and didn't do but chrono/lightspeed tick a lot of boxes! I'll leave more comments in the "Cons" section as that is more important to improving the software.

Cons

Too many clicks per sale (7 in total if you're producing 2 receipts) Chrono Reporting is great but sometimes inaccurate. Seems Chrono has most of the tools but Lightspeed has the accurate data of converted transactions. The golf course app could offer more functions as it's only good for booking online. Would like to see hole layout/yardage, push notifications, etc Cloud based software is great for the most part but sometimes "spotty" or "glitchy" The other negatives are likely things I just haven't learned yet. Overall very happy.

Review Source

RG

Ray G.  
Golf Professional  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Easiest decision of the year."

September 27, 2019

5.0

Pros

We have been using Chronogolf for a few months now, after we decided it was time to make a change from our previous system. Our main reasoning came down to the fact that Chronogolf, when compared to our last provider, is much smaller and provides superior support. After experiencing past outages, and technical difficulty, we find it amazing that Chronogolf is always keeping us informed with what new innovations they are adding to the tee sheet, and even letting us know when an outage is experienced (which is rare). Apart from service, it has been a great convenience to be able to access the tee sheet from anywhere. With two lodges, two golf courses, and a reservations department all in separate locations, this is an absolute must have tool. This even allows for our superintendents to access the tee sheet from their phones, so we can keep them updated with the level of play we are experiencing on any given day. Finally, we see Chronogolf as a company that is willing to take on the addition of features that we require in our operation. With most of our play positioned as high-end tourism, we require a large amount of information in each booking. It has been great to work with a team that his willing and able to customize their offering, and take on suggestions. This is something I could never see us having the ability to do with our last provider.

Cons

The only suggestion that I could foresee, would be to improve the mobile phone / tablet display. The web-page displays with some of the features overlapped. A back of house app would be great as well.

Review Source

MAK

Mary Ann K.  
Golf Director  
Sports  
Used the software for: 2+ years

### "Golf Course"

March 8, 2023

5.0

Pros

Able to track inventory as to what we sell and profit margins

Cons

Only Con is system did have trouble last year with going out

Review Source

JN

Jamie N.  
Head Golf Professional  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Lightspeed"

March 10, 2022

4.0

Pros

Very easy to use and learn. Has great functionality and simple to make changes on the spot.

Cons

There are some functions I would like to see changed. Better communication with retail and resto. It would be great if a block didn't mean you could save any alterations to a tee time.

Review Source

CS

Chad S.  
Director of Golf  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Great cloud based system with clean UI"

June 15, 2017

4.0

Pros

Cloud based! Can be accessed from any device from anywhere. Tee sheet and booking procedure is easy and looks great. Pleasing to the eye and very intuitive in nature. Creating tee times and rates are a bit of a process but once you get the flow it becomes second nature. Creating tournaments and events are simple and can be accessed online. Reporting and statistical information is wonderful and easy to access. Has wonderful features for promotions that work great especially if you have punch cards or multiple round deals. Customer service response is timely and helpful.

Cons

UI on a phone is buggy. Needs it's own dedicated app. Limited features compared to other golf software. Lightspeed POS has limitations and isn't tailored towards a golf operations unique set of requirements. Online booking procedure for guests differs from other software but still does the job.

Review Source

Response from Lightspeed

June 15, 2017

Hey Chad! Thank you for taking the time to review Chronogolf - it means a lot to us. We're getting great feedback on our punchcard/package features, and we're rolling out some exciting features over the summer that you'll appreciate. As for the UI on the phone, we're actually releasing a native app in the coming weeks. We'll make sure to include you in the private beta launch!

KH

Ken H.  
Pro Shop Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Golf Course User"

March 15, 2022

4.0

Great people to work with - they get the golf business and work hard to make sure it is simple for the end user.

Pros

Tee sheet is intuitive once you have it set up. More structured from back end when setting up but once done very easy for staff. Integrations are great and moving from Tee Sheet to Retail is easy.

Cons

Too many clicks to check people in - they are fail safes but can be ponderous when you have a line up of people waiting to pay.

Review Source

DC

Donna C.  
Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "We love Chronogolf!"

September 27, 2019

5.0

Pros

The Canaan Country Club recently ran an anniversary special which was extremely successful in bringing in many new members. With the sudden rise in memberships, we needed to find a tee time system that would keep us organized. We chose Chronogolf by Lightspeed and we LOVE it! This program is so user friendly, which was exactly what we needed, as we have a few employees who have never even used a computer before! Our club has never used a tee time system either, but this program was so easy to learn that it made a very smooth transition for us. Every feature and function in this program works together to make booking tee times simple and easy, while keeping you organized in the shop and on the course. My favorite feature is the Customer Support chat box located in the corner of the program window which offers live help whenever needed. The customer support team is a great comfort to us. I would recommend this program to any golf course.

Cons

Haveyet to find something we don't like about the software!

Review Source

BM

Brent M.  
General Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Highly recommended for any course."

January 29, 2019

5.0

Pros

Having worked with a number of software packages in the golf industry I can say that Chronogolf is definitely the most user friendly and intuitive. The integration options only serve to enhance its capabilities. Being a newly constructed course it is great to see that they are willing to work with our business as we continue to grow. With any system there will inevitably be functions that require additional training above and beyond the initial set up stage, and I can happily say that the live support has made this effortless and timely. Reporting options from Chronogolf allows for a quick view of Key Metrics while Lightspeed allows for more specific sales reports to scrutinize each category.

Cons

While both Chronogolf and Lightspeed both operate efficiently and communicate in real time I could see potential benefits to working with one software provider. That being said they are always working on upgrades and additional functions to improve the user experience. Would highly recommend for any course.

Review Source

MM

Marie-Claude M.  
Controller  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "The support team is always available to answer our questions at any time."

August 6, 2019

4.0

We handle a large restaurant for events and using the Lightspeed Restaurant integration with Chronogolf has been very helpful to manage credit accounts.

Pros

We have been working for several years with Chronogolf, Lightspeed Retail & Restaurant and we do not regret our choice! Having multiple events and weddings per day, we needed a complete solution for Food & Beverage and the Restaurant POS is perfect for our needs. The Chronogolf software is easy to use for both the managers and the staff. The Chronogolf team is proactive and improves their software many times per year.

Cons

Every software has their small issues, however the Chronogolf team is always there to fix our problems quickly.

Review Source

AR

Allen R.  
Head Professional  
Sports  
Used the software for: 2+ years

### "Bell Bay Review"

March 18, 2022

5.0

Pros

This product is the best and most easy to learn and use out of any others I had worked with over my career.

Cons

Can't think of any cons as they pertain to our usage of the software.

Review Source

DS

Donald S.  
Golf pro  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Great integrated software!"

September 30, 2019

5.0

Pros

We love the Chronogolf and Lightspeed softwares for its cloud-based solution and aesthetic. It is also easy for non-technical users to learn the platform. Inventory management is also a big plus as it is easy to use and it responds well and fast. The online booking allows us to have more time on our hands to do other things at the proshop because we have less phone calls. For us, it's a perfect solution for a small business that needs a tee sheet management software and a great POS.

Cons

No specific cons, they update the software regularly and the support chat is there 7 days a week if we have an issue.

Review Source

SM

Sean M.  
General Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "The Live Chat Support feature on the tee sheet is great!"

July 26, 2019

4.0

Chronogolf also has a "Customer Success" team that will reach out every few months and review our set up and offer feedback on how we can utilize certain features better, which is a great value-add! Overall, I'm very happy to be using Chronogolf!

Pros

The bank for the buck is awesome! The biggest advantage of Chronogolf is not having to trade tee times for services. Having an off season to keep our website really helps us-particularly since we are a seasonal course. I like the fact that everything is cloud-based. It's a bonus that everything is integrated with Lightspeed Retail and Lightspeed Restaurant. It makes our Reporting very easy.

Cons

Sometimes features and upgrades take longer than hoped for. They do keep us up to date when they do introduce new features though, so that's great!

Review Source

KH

Ken H.  
General Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "The transition to Chronogolf was quick and simple!"

December 3, 2018

5.0

Pros

We joined Chronogolf in Spring of 2017 and integrated them with Lightspeed for our POS. While there was a learning curve for all involved, both staff and members, the feedback and assistance offered by Chronogolf made the transition quick and simple. The system is fantastic and with the multiple platforms they now offer. Our club is well positioned to service all of our customers. The help desk response time is very prompt and they always seem to have the answers to our problems. I would highly recommend you seriously consider Chronogolf if you are looking for a new and better operational suite for your club.

Cons

There are some things I would like to see on the tee-sheet but other than that everything is great.

Review Source

TM

Tyler M.  
Clubhouse Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Every part of Chronogolf has been an improvement from what our previous system was able to do"

July 30, 2019

5.0

Pros

We have been using the Chronogolf platform for a number of years and we love that new features are being added on a consistent basis. The platform is very easy to use and everyone on the Chronogolf team is very helpful any time we need assistance. Being a busy 36-hole golf facility, taking a high volume of calls while trying to serve customers in the pro shop is a challenge that Lightspeed and Chronogolf address head-on.

Cons

We've tailored the software to meet all our requirements. The platform is very easy to use, cannot complain!

Review Source

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