Who Uses This Software?

Digital Marketing Agencies and companies who want the complete marketing picture.


Average Ratings

14 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Pricing Details
    $99/month PlusPlan $249/month Agency Plan
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • WhatConverts
  • www.whatconverts.com
  • Founded 2015
  • United States

About WhatConverts

Try Better Call Tracking. Track conversions and leads from Phone Calls, Web Forms and Chats. See What Marketing Converts. View Conversions by Marketing Source, Campaign, Keyword, Ad and Landing Page. Great Lead Reporting - View leads by Marketing Source, Keyword and Campaign. Better Lead Management - Manage, sort and filter leads to identify your best leads and marketing channels. Digital Marketing Agencies and Marketing Savvy Companies love WhatConverts reporting. Try our 14 Day Free Trial.


WhatConverts Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

WhatConverts Reviews Recently Reviewed!

Amazing team, invaluable metrics for our strategy, highly recommend!

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reporting is advanced for outstanding insight into the effectiveness of our campaigns, yet simplistic enough to organize and communicate easily.

Vendor Response

by WhatConverts on October 09, 2017

Thank you for your feedback Rachel. Our team enjoys working with you to help you get those metrics you need.

A great product with even better customer service.

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Alerts and a easy to use UX. A detailed report at the end of the month enables us to report to clients on the value of their website.

Overall: traffic and user experience information

Vendor Response

by WhatConverts on November 17, 2017

Thanks Jonny, For you review, and thanks for the suggestion to incorporate traffic and user experience info.

Great product and awesome customer service. Would highly recommend.

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is easy to use and provides so much valuable data. The customer service is first rate. The team at WhatConverts is very responsive and go above and beyond to trouble shoot problems.

Vendor Response

by WhatConverts on September 21, 2017

Thanks Kim for the review. It is a pleasure working with you!

Fantastic Tool for Sales & Marketing

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy of use, availability of critical data, ease to understand.

Overall: WhatConverts has been a lifesaver for us. We were evaluating the cost of changing to a new CRM system (which would have been a headache and expensive) before stumbling across the full functionality of WhatConverts. We're now able to track all calls and web form submissions and gain insights into the origins of the inquirer (Organic v. paid). On top of that enough cannot be said about Michael's support.

What Converts: The Gold Standard In Call Tracking

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's easy to use, affordable, and best of all, the customer service is great.

Cons: It may be good to have a mobile app in the future.

Overall: Our agency has been using What Converts for call tracking for about a year now.

We moved over from another CALL tracking service after we realized their requirements to do keyword level tracking would be cost prohibitive.

We hesitantly and cautiously moved over to What Converts and could not be happier.

Their support is always easy to work with.

Their dashboard is awesome.

They have a whitelabel program, so my clients see my branding, not What Converts.

It's drop dead easy to use, and competitively priced, with awesome service. What more could you ask?

Do yourself a favor, if you are looking for a call tracking service, just contact What Converts and save yourself the time and effort and money.

Exceptional

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I'm delighted! I'm absolutely floored at the exceptional customer service and quality of product. I called the competitors first. I was not happy with their voicemails, lack of customer support and cookie cutter solutions that were way too overpriced.

Great Tracking Tool!

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use
Great customer support
Knowledgeable staff
They take pride in the product

Cons: I haven't found any issues at this point

Overall: Great tool for tracking calls and contact box leads. We have bene using the service for over 6 months. I haven't had 1 issue to speak of. I have had some questions and each time I have called not only have I got the answer but also a few lessons on things I didn't know I could do with the software.

The Best Call Tracking Service!

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and implement, inexpensive, agency-specific tools, unparalleled customer support.

Cons: N/A

Overall: Customer service like you would not believe, but who needs it when WhatConverts is one of the most intuitive, dynamic, reliable call tracking services available. Thank you to WhatConverts for showing the true potential of our marketing efforts, and for helping build our clients' businesses.

Recommendations to other buyers: Use the dashboard to its fullest extent for tracking and notes, contact customer support with any concerns...they will help!

Easy to use, affordable, amazing customer support and service.

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Price, customer service, user-friendly interface.

Cons: Although it has a simple interface, it's not quite ready to be used a full-fledged CRM system.

Overall: Whatconverts is a great product that's not only affordable but easy to set up and use. On the rare occasion where we've hit a problem, or needed some sort of customization, they've resolved our issue in a very fast turnaround time.

Because of Whatconverts, we are now able to track where every lead is coming from and are able to match offline sales with our online data.

Recommendations to other buyers: The co-founders behind the product are smart and very friendly. We've developed a strong relationship and have always been able to count of their service and support.

Excellent lead tracking software

Aug 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: So much data is accessible regarding each lead. As mentioned above, where the lead came from, duration of call, subject in email, submitter's information. And being able to give a client a login to access their specific leads is always helpful!

Cons: I've found it a bit difficult to figure out how to view stats from only one website when you have a client with two websites entered into their account. So for instance, for client "John", sort to view all leads through website A without seeing leads from website B. It's just a bit difficult finding out how to do that kind of thing.

Overall: Excellent lead tracking software. So much data is just a few clicks away.

You can sort by returning versus unique leads, quickly see the submitter's information and message content, call duration, where the lead came from (organic, which search engine, paid, social referral, other website referral, direct, etc.).

Recommendations to other buyers: Overall a great program, my company absolutely loves it.

It's a great platform with an easy to use interface with outstanding support.

Aug 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use and intuitive interface.

Cons: None

Overall: I've tried different call tracking solutions that promise simple and seamless integration between Google Analytics and Google Adwords. WhatConverts is by far the best platform I've used that integrates your call tracking data with Google Analytics and imports keyword level tracking into Google Adwords. The excellence of their platform is only exceeded by the level of support they provide.

Amazing Product, Value and Support: Incredibly Powerful Insight into Call Tracking

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Intuitive. Right from the start you feel right at home in the software. It quickly presents you with relevant data in a layout and format that quickly communicates everything you want and need to know.

Support is better than any other product I have ever experienced. They have earned my loyalty and then some. Great company that cares about my success.

Cons: There aren't any. Really.

Overall: I was looking at software that could do call tracking and provide valuable analytics for a rapidly growing customer base in healthcare. I started with the biggest player in the market, and while their product was good, it was above my budget.

I found WhatConverts and so glad that I did. I like it far better. The user interface is superior and the pricing is much more cost-effective. I am now using WhatConverts for 19 accounts and counting. Despite a number of questions and calls from me for support, they always welcomed my calls and took the time to help me structure my accounts in a way that is optimal for my company and clients. I am a very happy customer; you will be too.

Recommendations to other buyers: If you are looking for a powerful solution for call tracking from a company that is willing to earn your business every day, WhatConverts is hands-down the answer.

I 1000% recommend you use What Converts.

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to manage leads from phone calls and web forms.
Call recording is awesome.
User interface is really well thought out and easy to use.

Cons: Unable to view lead details & mark leads directly from the corporation overall dashboard.

Overall:
I REALLY did my due diligence before finally choosing What Converts and it was worth every hour I spent researching. They provide stellar customer service and are priced extremely well. I've even suggested to them that they raise their rates a bit as they're that good.

What Converts makes tracking not only leads for my company a cinch, but it¿s also extremely easy for me to switch between my client¿s company accounts and track and mark their leads.

Creating a new company account, or campaign is super easy and extremely effective for tracking the ROI on particular campaigns.

It doesn¿t matter if you are a small company or large, I promise this will be a great fit for your marketing department.

Recommendations to other buyers: 100% Use What Converts. It totally change my ability to track the effectiveness of my (and my customer) marketing campaigns.

Amazing lead tracking software

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that WC can be used whitelabel for the multiple agencies I work for and it generates great reports and is very accurate in reporting calls, forms and other sources of contact.

Overall: I use this product every day. It works so well and helps me maintain my clients trust in my work by showing them the results I am getting them. I currently use it for lead tracking in 3 agencies I work for and there's nothing but good results from using What Converts.