--- title: "PC Repair Tracker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PC Repair Tracker Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more." source_url: "https://www.capterra.com/p/152006/PC-Repair-Tracker/" page_type: "product" language: "en" --- # PC Repair Tracker Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PC Repair Tracker ## What is PC Repair Tracker? Service management and repair shop tracking software that provides built-in POS, store inventory management, and employee timeclock. ## What is PC Repair Tracker used for? [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $125 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PC Repair Tracker?[Manage this product listing](https://www.g2.com/products/pc-repair-tracker/claim_requests/new?auto=true) ## PC Repair Tracker Overview Updated September 2026 AI summary PC Repair Tracker provides businesses using computer repair shop software with tools for managing repair tickets, tracking repairs, handling inventory, and processing billing and point-of-sale transactions. Designed for deployment on Mac and Windows, it supports intake management and invoicing, aiming to centralize key repair shop operations in a single platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PC Repair Tracker 4.2 (5) VS. [### RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (245)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting Price $125 Flat Rate, Per Year Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (5) Ease Of Use 4.6 (245) Value For Money 3.8 (4) Value For Money 4.6 (212) Customer Service 3.5 (4) Customer Service 4.7 (242) ## PC Repair Tracker alternatives [BytePhase](https://www.capterra.com/p/216610/BytePhase/) [4.9 (18)](https://www.capterra.com/p/216610/BytePhase/#reviews) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216610/BytePhase/) Highest Rated [RepairCMS Ultimate](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/) [5.0 (6)](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/) [RepairDash](https://www.capterra.com/p/10041987/RepairDash/) [5.0 (2)](https://www.capterra.com/p/10041987/RepairDash/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10041987/RepairDash/) [Repair Spots](https://www.capterra.com/p/174055/Repair-Spots/) [5.0 (5)](https://www.capterra.com/p/174055/Repair-Spots/#reviews) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174055/Repair-Spots/) [View all alternatives](https://www.capterra.com/p/152006/PC-Repair-Tracker/alternatives/) ## FAQs about PC Repair Tracker Overview ### What company size and specific industries is PC Repair Tracker built for? PC Repair Tracker is designed for small computer repair shops and other small repair businesses that need help managing point of sale, store inventory, and attendance. It is aimed at small companies in the computer services and repair sector rather than mid-market or enterprise organizations. Features and Usability ### What are the key features of PC Repair Tracker? PC Repair Tracker offers repair tracking and repair tickets for managing service jobs, along with inventory management for parts and equipment. It also includes intake management for capturing devices at check-in, billing and invoicing for charges, and point of sale (POS) for processing sales transactions. Getting Started and Support ### What customer support options does PC Repair Tracker offer? PC Repair Tracker provides chat support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 105 Computer Repair Shop reviews Capterra data shows that buyers of computer repair shop software rank the following features as their top priorities: - **Repair Tickets** (**72%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**48%**) - **Inventory Management** (**46%**) PC Repair Tracker supports all three features reviewers rate highest: **Repair Tickets**, **Billing & Invoicing**, and **Inventory Management**. Together, these capabilities help businesses track repair jobs from intake to completion, manage customer charges and payments accurately, and keep parts inventory organized, allowing teams to run day-to-day shop operations more efficiently. Repair Tickets 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Organize repair tickets, track progress, severity, and repair history Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Intake Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Activities related to the initial admission of a charge into the organization's care Point of Sale (POS) 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Inventory Management Track and manage inventory levels to maintain proper supply Repair Tracking Allows service businesses to track ongoing repairs PC Repair Tracker 6 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Repair Tickets: Organize repair tickets, track progress, severity, and repair history - Repair Tracking: Allows service businesses to track ongoing repairs --- Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 3.8 (4) Basic $125.00 Flat Rate,Per Year Value for money 3.8 (4) 3.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (4) 3.5 Based on 4 reviews ## User reviews Overall rating 4.2 Based on 5 reviews Filter by rating 5(2) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Houenagnon Jules Vitale H. Web Master Internet ### "PC Repair Tracker" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 10, 2023 Pros Étant dans le domaine de TIC, un logiciel de réparation de l’ordinateur et de suivi de service informatique est indispensable pour moi. Alors depuis que j’ai choisi PC Repair Tracker, je suis à l’aise et je n’ai pas de soucis jusqu’à présent Cons Comme je le disais, avec PC Repair Tracker, je n’ai pas encore fait un remarque négatif Switched from [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Joao F. CEO/Co-owner Information Technology and Services ### "Great software.. but...." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 July 11, 2022 No problem with the software at all. The only downside to it is the latest update (V9) that won't function properly on the invoices section where it will not show the correct past due invoices and other issues. Didn't get any interest from developer to help or even request an amount to work on it. Restoring to version 8 works fine but we already paid for the V9 that cannot be used. So, don't expect much from support. Due to the amount of work they have, they have strict rules about how and when to provide any support. This is not good for business. They are afraid of working with webmin instead of cpanel and if you have your own webserver they don't provide support. At this point we'll , sadly, have to start looking for another solution or develop our own, however PHP is not our development language. Pros The software was very well laid out and developed. Lots of work into getting it to where it is now. The most important thing is that it was developed by the people that use it, so it is for sure ready. Cons Like everything and the improvements have been regular. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YE Yvonne E. A10507 Telecommunications ### "Not Great!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 November 11, 2019 In the beginning it was off to a great start like most companies that promotes their software. When i started to slow down my computer it was time to replace it with something better. I hope by now this issues has been fixed Pros What i liked most about this software was the download to track our records and back up all the important data. That was great from the beginning. Cons It started running slower and slower after the first week and a half. We a did a pc clean up wasn't much help but it kept up updated on the alerts when it was time for to do something but work properly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. David B. IT Operations Management Intern Telecommunications ### "Easy to use, lots of features, " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 6, 2018 Pros For the money, I think the amount of features provided was sufficient. It is great to have a cloning and back up option to mix in with typical diagnostics. Cons The Graphical User Interface could use some work. It looks nice, but kind of trails behind more modern software. I'm not sure how much updating happens, but other than is it is problem-free. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mohamed M. Manager Facilities Services ### "Electronic Items Repair And Maintanance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2016 I have tried to get a service management software.i Searched from google and i found his software .thats what i tried. thanks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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