--- title: "CRS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CRS Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more." source_url: "https://www.capterra.com/p/152007/CRS/" page_type: "product" language: "en" --- # CRS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CRS ## What is CRS? Features include parts tracking, POS, repair tracking, asset management, calendar, staff messaging, inventory management, and more. ## What is CRS used for? [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £19.99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CRS?[Manage this product listing](https://www.g2.com/products/crs/claim_requests/new?auto=true) ## CRS Overview Updated September 2026 AI summary CRS is a Windows-based solution designed for small businesses operating in the computer repair shop sector. It offers features such as barcode and label management, billing and invoicing, CRM, intake management, inventory management, point of sale, and repair tracking. These capabilities support efficient handling of repair tickets and daily shop operations within a single system. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CRS 5.0 (4) VS. [### RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (245)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting Price £19.99 Per User, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.6 (245) Value For Money 5.0 (4) Value For Money 4.6 (212) Customer Service 5.0 (2) Customer Service 4.7 (242) ## CRS alternatives [mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/) [4.3 (824)](https://www.capterra.com/p/77264/mHelpDesk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/77264/mHelpDesk/) [TakeOff Estimates and Reports 4.0](https://www.capterra.com/p/211594/TakeOff-Estimates-and-Reports-4-0/) [4.5 (22)](https://www.capterra.com/p/211594/TakeOff-Estimates-and-Reports-4-0/#reviews) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211594/TakeOff-Estimates-and-Reports-4-0/) [MyGadgetRepair](https://www.capterra.com/p/170715/mygadgetrepairs/) [4.7 (15)](https://www.capterra.com/p/170715/mygadgetrepairs/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170715/mygadgetrepairs/) Highest Rated [RepairCMS Ultimate](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/) [5.0 (6)](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/) ## FAQs about CRS Overview ### What company size and specific industries is CRS built for? CRS is designed for computer shops, cell phone stores, and repair technicians that need to manage service work. It fits small to mid-sized businesses in electronics repair and related technical services, especially operations that track repair tickets, appointments, test reports, and awaited payments. Features and Usability ### What are the key features of CRS? CRS offers repair tracking, repair tickets, and intake management for handling service workflows. It also includes barcode/label management, inventory management, billing and invoicing, CRM, and point of sale (POS) features for tracking items, managing customer records, and processing transactions. Getting Started and Support ### What training and onboarding options does CRS offer? CRS provides documentation for teams getting started. Documentation offers written reference material for reviewing setup steps, learning product functions, and checking guidance as needed during implementation and early use. Getting Started and Support ### What customer support options does CRS offer? CRS provides chat support for customer assistance. Users can contact support through chat when they need help with the product or account questions. No reviewer feedback is available here to describe response times, helpfulness, or common support issues. ## Features AI summary Based on 105 Computer Repair Shop reviews Capterra data shows that buyers of computer repair shop software rank the following features as their top priorities: - **Repair Tickets** (**72%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**48%**) - **Inventory Management** (**46%**) CRS supports all three of the features reviewers consider most important: **Repair Tickets**, **Billing & Invoicing**, and **Inventory Management**. Together, these capabilities help businesses track repair jobs accurately, manage customer charges and payments, and keep parts and stock organized, allowing teams to run day-to-day shop operations more efficiently. Barcode/Label Management Print and scan barcode or labels Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Intake Management Activities related to the initial admission of a charge into the organization's care Inventory Management Track and manage inventory levels to maintain proper supply Point of Sale (POS) Accept and process customer payments for products or services using hardware and software CRS 8 features ### All Features - Barcode/Label Management: Print and scan barcode or labels - Billing & Invoicing: Create, manage, and send invoices or bills to customers - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Repair Tickets: Organize repair tickets, track progress, severity, and repair history - Repair Tracking: Allows service businesses to track ongoing repairs --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Free Version Basic £19.99 Per User,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DL Dave L. Director Information Technology and Services ### "Brilliant bit of kit" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 11, 2019 Smooth overall experience Pros The sheer depth of the system compared to competitors is amazing. The ticketing system asks all the right questions needed for this industry to keep track of everything from book in to collection Cons would be nice to integrate my card machine Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RK Renjith Koshy J. Program Lead Automotive ### "A complete package!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 26, 2019 Pros It provides lots n lots of integration! Automatic status updates through email works wonders. Cons Starter pack should provide the ability to have multiple users. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Navin S. Director Information Technology and Services ### "Very useful software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2019 Pros This is very intuitive and highly scalable software to manage repair shops. My team worked on it for some customization and I was really impressed with the way architecture is built around and the overall quality of the software. It is a MUST have software for any repair shop. Cons Would have been great of this software can also be used on other platforms like Mac etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 27, 2019 Thank you for your kind reviews. Some customers use Bootcamp with their mac to use this software but a web interface is also planned which means it can be used on any platform and device! RF Richard F. Director Computer Hardware ### "Brilliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2019 From booking in to booking out, taking payments and helping us track repairs, it has been amazing. As with any bit of software there are some minor bugs, but an email through to \[SENSITIVE CONTENT HIDDEN\] and it's sorted (reported a bug yesterday in the stock system, today fixed, just over 24 hours!) Pros Whilst it's not the prettiest bit of software out there, it is easy to use and the functionality is more important than looks. Having it locally hosted means i do not have to worry about a 3rd party holding my customer info and therefore no worries about GDPR Cons Difficult one there, we use a lot of the features of CRS, but have hardly scratched the surface of its functionality Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 20, 2019 Thank you for your excellent review of CRS software. I look forward to hearing more of your feature requests and issues so we can ensure CRS improves all the time. Thanks for your custom and support, Paul ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.