# Xplor Triib Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Xplor Triib Software - reviews, pricing plans, popular comparisons to other Fitness products and more.

Source: https://www.capterra.com/p/152015/TRIIB

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# 

 Xplor Triib Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Xplor Triib

## What is Xplor Triib?

Get ready to streamline your fitness business with a connected system. Xplor Triib's all-in-one gym management platform empowers you with a connected desktop platform, self-service kiosk & point-of-sale, and both android and iOS mobile apps, all at one flat rate. We've built everything under the hood to optimize your day-to-day, saving you time & effort. Get all the tools you need with the best customer success team in the industry. Ensure your success with Xplor Triib.

## What is Xplor Triib used for?

[Fitness](https://www.capterra.com/fitness-software/)[Gym Management](https://www.capterra.com/gym-management-software/)[Club Management](https://www.capterra.com/club-management-software/)

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

65%

Neutral

15%

Negative

21%

Starting price

$129

Flat Rate, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Xplor Triib

3.7 (34)

VS.

[4.9 (225)](https://www.capterra.com/p/190526/LegitFit/reviews/)

Starting Price

$129

Flat Rate, Per Month

Starting Price

$129

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (34)

Ease Of Use

4.8 (70)

Value For Money

3.9 (32)

Value For Money

4.7 (67)

Customer Service

3.9 (32)

Customer Service

4.9 (67)

## Xplor Triib alternatives

[4.6 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Starting price

$780.00

Per User, Per Month

[4.4 (96)](https://www.capterra.com/p/143341/Hapana/reviews/)

Starting price

$285.00

Per User, Per Month

[4.8 (341)](https://www.capterra.com/p/150357/Teamup/reviews/)

Starting price

$119.00

Per User, Per Month

[4.4 (349)](https://www.capterra.com/p/136861/Glofox/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/152015/TRIIB/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

3.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Membership Management

2.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Online Booking

2.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

2.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Attendance Tracking

1.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Class Management

3.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Create and schedule group classes, recurring appointments, and private sessions, etc.

Xplor Triib 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage various aspects of appointments including booking, rescheduling, canceling

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Create and schedule group classes, recurring appointments, and private sessions, etc.

Schedule in-person or online classes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track, store, and access client contracts or licenses

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

Real-time registration over the web

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Check-in and out via a mobile device or kiosk

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Organizing a group of people to accomplish a task

Allow organizations to streamline the check-in process for visitors.

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.7 (34)

3.7

Based on 34 reviews

## Pricing

Value for money

3.9 (32)

Free Version

Basic

$129.00

Flat Rate,Per Month

Value for money

3.9 (32)

3.9

Based on 32 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (32)

3.9

Based on 32 reviews

## User reviews

Overall rating

3.7

Based on 34 reviews

Filter by rating

5(15)

4(7)

3(5)

2(2)

1(5)

Mentioned topic

Sorted by most recent

MS

Millie S.

Owner

Recreational Facilities and Services

### "Basic and in need of maintenance and more investment"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

April 3, 2024

We migrated from Glofox. The gym software itself is basic and quirky. Standing it up is easy, but only when you use it for a while do you really uncover how time consuming and clunky it is. We find bugs all the time that should have been caught by QA. Many of these bugs haven't been closed with no ETA. There is a tremendous amount of data captured that we'd love to harness to ensure retention and better communication to our customers but it's impossible with the way this system is designed and the way it interacts with it's marketing features. Very disjointed, and a huge loss of potential that is so aggravating I'm about ready to stand up my own dev team. Zapier integration is possible, only about 10 fields can be shared, so there is no hope there. My customer's find it difficult to use. There is a lot of friction and many clicks to get started. UI is out of date. After 1 year of using this daily, my conclusion is that there is very little investment in this platform. If you have a very basic need, this will probably work. But don't expect a single frill. Don't expect this platform to grow with you as you grow your business. I will 100% switch to another platform as soon as I find an alternative that works with my B2C and B2B needs (as I need to share my studio space as a resource distributed between the two).

Pros

Marketing automation add on has enabled us to nurture client relationships but we're severely held back as Xplor isn't catching up on features available in the MarianaTek version. So, we like this app for it's potential only and feel it is severely underinvested in.

Cons

Many bugs and gaps in features that make the product feel incomplete. Lack of investment and issues open for several months both on gym management software and marketing side. Triib even removed the page to submit feature requests! Two different support teams whom you must communicate via email or chat which makes diagnosing and finding workarounds extremely onerous/time-consuming for a small business owner. No capability to admin marketing (where we receive live SMS from customers) on mobile.

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Did not have marketing or reporting features.

Reasons for choosing Xplor Triib

Seemed more appropriate for our scale of business. It was the only platform that supported our B2B (studio rentals for trainers) which we managed only through workarounds. It's not build for it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EM

Eric M.

CFO

Health, Wellness and Fitness

### "Made the switch! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2023

I have used the Triib platform to manage every aspect of our gym since we opened in 2014 and it's been phenomenal!

Pros

The Xplor Triib user interface is smooth and easy to use.

Cons

The app can be slow at times but a quick relaunch usually remedies it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TT

Taylor T.

Personal Trainer / Studio owner

Health, Wellness and Fitness

### "Liars"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

September 27, 2022

Pros

They have a lot of things they do that make it appear to be a good option.

Cons

They have nothing they do well. Every piece of software is mediocre at best.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Brandon G.

Gym Owner

Health, Wellness and Fitness

### "Do NOT Purchase. "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 11, 2022

Absolutely terrible and will never go back to this company and definitely will NEVER refer anyone to this. The only time I will bring this company up to anyone is to inform them that it’s a complete scam with a trash service that doesn’t care about anything other than make money for themselves and screwing over other businesses

Pros

The calendar was clean looking for the most part. But the app version of the calendar doesn’t show you the times you have blocked out manually.

Cons

The payment processor is terrible, the reporting gives you completely inaccurate numbers in every way possible, the customer service doesn’t speak English and doesn’t understand your questions so they repeat themselves. They also don’t have a phone number you can call and even if you get customer service to actually pick up a phone and call they call you from a blocked number so you can’t call them back. They scam you out of your money to lock you into a year long contract. And the custom branded app crashes constantly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

Rose T.

Personal Trainer

Health, Wellness and Fitness

### "Still deciding"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 18, 2021

Pros

Seems more all in one. Hopefully will become more practical.

Cons

The update took away the check marks by clients name to denote reconciled.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Max B.

Assistant Instructor

Health, Wellness and Fitness

### "Triib Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

November 18, 2020

Overall, the experience has been good

Pros

Easy to post information on classes and upcoming events, administration interface is easy to use

Cons

Setting up payment requires a lot of work, and it's not easy to set up promotions, discounts, or one off purchases

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BL

Brian L.

Owner

Health, Wellness and Fitness

### "Been on Triib for over 3 three years now"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 29, 2020

Customer service is prompt Product has not improved much over the years for my uses Once you are on, it is really difficult to switch because of all the set up

Pros

Ease of billing the memberships, building new products or services is easy. Downloading the reports have been helpful in analyzing the business.

Cons

The store works, but is a lot of clicks to get around. I would like to be able to stay on the store, keep the last product up, and the ability to bill multiple members for the same product at one time.

Reasons for choosing Xplor Triib

It was already running when we bought the business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Ronda R.

CrossFit Gym Owner and Coach

Health, Wellness and Fitness

### "Love triib"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2020

Pros

Generating reports like projected revenue, monthly birthdays and attendance

Cons

Not sure how to look up when was the last time I programmed a particular workout

Reasons for choosing Xplor Triib

Faith in the staff

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Rosemarie W.

Coach/trainer

Health, Wellness and Fitness

### "My TRIIB "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2020

Overall I had an excellent experience with TRIIB. Their customer service team is fantastic. I will definitely use them again in the near future.

Pros

I loved how easy it was to add in programming, The ease of use amongst my members, and The ability to change things easily when needed.

Cons

There wasn’t anything I didn’t like. I loved everything about TRIIB.

Reasons for choosing Xplor Triib

It was recommended to me by my previous CROSSFIT gym, Crossfit High Tide of Richmond Hill, GA.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Michael N.

Owner

Health, Wellness and Fitness

### "Great product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2020

Great product for the price, customer service very responsive. Definitely recommend.

Pros

Very user friendly. Just used to organize an event. Went very smoothly. Communicating with members very easy. Platform is good with great dashboard to give a glimpse to business daily.

Cons

Transition wasn't the smoothest, could be how data was delivered from previous company

Switched from

[Wodify](https://www.capterra.com/p/159663/Wodify/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152015/TRIIB/reviews/)

Popular comparisons

[Kilo vs Xplor Triib](https://www.capterra.com/compare/152015-10011551/TRIIB-vs-Kilo)[LegitFit vs Xplor Triib](https://www.capterra.com/compare/152015-190526/TRIIB-vs-LegitFit)

[Wodify vs Xplor Triib](https://www.capterra.com/compare/152015-159663/TRIIB-vs-Wodify) 

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