Who Uses This Software?

Triib powers everything from affiliate gyms and boutique studios, to ninja warrior camps and traditional fitness clubs around the world.


Average Ratings

9 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $99.99/month
  • Pricing Details
    Please note we do offer special small gym pricing.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • TRIIB
  • triib.com/
  • Founded 2012
  • United States

About TRIIB

We've built everything under the hood to optimize your day-to-day, saving you time & effort. You'll get all the tools you need with the best customer success team in the industry. We'll help transfer all your info into our system accurately and ensure you succeed on Triib.


TRIIB Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)
  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Class Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Point of Sale (POS)
  • Reservations Management
  • Attendance Management
  • Class Management
  • Event Management
  • Online Registration
  • Rank Management
  • Scheduling
  • Student Management
  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management
  • Class Scheduling
  • Facility Scheduling
  • Inventory Management
  • Member Management
  • Online Payments
  • Staff Management

TRIIB Reviews Recently Reviewed!


The program was easy to learn and navigate. Clients have easily signed up and love they can track.

Apr 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best part of the program is the ability to keep track of clients. Clients love that they can manage their max lifts and communicate with others. This allows for the business side to run smooth.

Cons: Unable to program when away from the computer. An error pops up when attempting. Although I have not contacted support in regards to this issue.

Software has a mind of it's own

Apr 02, 2018
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: Ease of programming and being able to see the whole week.
Challenges and competition platforms
App

Cons: It just decided to stop charging members and still listed them as paying members so I couldn't see that they weren't being charged. I contacted cs for their help because I found a few accounts like that. They said they fixed it and then I found about 10 accounts recently that have been experiencing that problem which explains why my revenue decreased even though memberships went up.

Solid. Features such as the Open Challenge are amazing, members love them! Coaches corner too.

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's all in one. Having everything that we need altogether for our members is a huge bonus in my opinion. Automated billing, programming, the RSVP for class system, are all used. Obviously, reports are great for tracking attendances as well. We've recently begun relying more on the messaging system - being in the Northeast with weather being unpredictable and many older members not on Facebook or social media, the text and email feature has been a time saver with last minute communications.

Cons: There have been bugs and hiccups along the way but I don't imagine a service exists that doesn't. Service tickets have fallen through the cracks once or twice but nothing I would be hesitant about.

Vendor Response

by TRIIB on March 06, 2018

Thanks for your kind words and great feedback, Todd. Everything we build is for you guys so happy to hear the Online Challenges tool has been such a hit! While bugs are definitely our arch-enemy, we now have rolling system updates with increasing regularity. This means in 2018 the platform is experiencing some big updates to ensure the platform is always humming for you and your team!

Best gym management software

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing software without bugs, and the best customer service out there. Plus workout performance tracking

Cons: The app is being improved, and they are currently adding more features so it will be great once those are rolled out

The concept of Triib is good however the follow through is horrible.

Sep 25, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: The system consistently has a bug and getting customer service to help fix the issue is near impossible.

Customer service at Triib is horrible. We have had multiple events where the program shuts down on us. There is some type of bug every week that prevents the system from working right. I would rather call Comcast then have to deal with Triib as I am currently still waiting three weeks for a response from their management as to another issue.

Overall: Not a damn one

Good enough, needs refinement

Aug 11, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its super easy to turn on and see the daily WOD. Its fun to track scores with other gym members. Its free to users at a gym. It does enough to be useful.

Cons: Its hard to switch between days to get different WODs. It would be nice to just swipe left or right to get to the next day.

Overall: Helping me track more WODs.

Ease of use. Great support

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Reporting and how fast it is. The setup was super easy and quick. The backend is never down and easy to navigate.

Triib has bested my previous software in every way.

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software team has me and my business in mind. The back end of things gives me exactly what I need, in a clear and accessible format.

Even if you feel their is an issue, someone is quick to help you!

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The support and convenience! The support team is always there to help! I can easily access everything in the software from programming to income charts. Would not think about switching!

Cons: I would love a "mark invoice as pd" easy click option rather than going into each individual account!