--- title: "Xplor Triib Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Xplor Triib Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/152015/TRIIB/" page_type: "product" language: "en" --- # Xplor Triib Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xplor Triib ## What is Xplor Triib? Get ready to streamline your fitness business with a connected system. Xplor Triib's all-in-one gym management platform empowers you with a connected desktop platform, self-service kiosk & point-of-sale, and both android and iOS mobile apps, all at one flat rate. We've built everything under the hood to optimize your day-to-day, saving you time & effort. Get all the tools you need with the best customer success team in the industry. Ensure your success with Xplor Triib. ## What is Xplor Triib used for? [Fitness](https://www.capterra.com/fitness-software/)[Gym Management](https://www.capterra.com/gym-management-software/)[Club Management](https://www.capterra.com/club-management-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 65% Neutral 15% Negative 21% Starting price $129 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xplor Triib?[Manage this product listing](https://www.g2.com/products/xplor-triib/claim_requests/new?auto=true) ## Xplor Triib Overview Updated August 2026 AI summary Xplor Triib offers businesses a suite of fitness, gym, and club management tools to handle attendance tracking, billing, calendar and class management, and membership administration. Features like event management, online booking, and marketing automation provide added flexibility. The platform supports deployment across web, mobile, and desktop devices, making it accessible for organizations of all sizes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xplor Triib 3.7 (34) VS. [4.6 (373)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/) Starting Price $129 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (34) Ease Of Use 4.3 (373) Value For Money 3.9 (32) Value For Money 4.5 (319) Customer Service 3.9 (32) Customer Service 4.7 (337) ## Xplor Triib alternatives [4.1 (77)](https://www.capterra.com/p/130770/Club-Automation/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [bsport](https://www.capterra.com/p/197172/bsport/) [4.3 (332)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197172/bsport/) [View all alternatives](https://www.capterra.com/p/152015/TRIIB/alternatives/) ## FAQs about Xplor Triib Overview ### Which roles and teams benefit most from Xplor Triib? Xplor Triib is most used by gym owners, studio operators, and fitness business leaders who need to manage memberships, billing, scheduling, and overall business performance. Coaches, trainers, and instructors use it to organize classes, track client engagement, and streamline day-to-day communication, while operations and finance leads monitor facility activity and revenue. Answer based on 34 reviews Overview ### What company size and specific industries is Xplor Triib built for? Xplor Triib is designed for small fitness businesses, including personal trainers with fewer than 10 members, as well as gyms and boutique studios with up to 600 members per location. It fits the fitness and studio management sector, serving operations of different sizes within that industry. Features and Usability ### What are the key features of Xplor Triib? Xplor Triib offers membership management, member accounts, and a member portal, along with class scheduling, appointment management, and online booking. It also includes attendance tracking, self check-in/check-out, billing and invoicing, payment processing, point of sale (POS), communication management, and marketing automation. Pricing ### How much does it cost and what fees or limitations are included? Xplor Triib starts at $129 per month for the Basic plan, and a free version is available. The Basic plan includes appointments, class scheduling, reporting, payroll tracking, and website integrations. Pricing is flat rate, with no setup fees or contract terms stated in the plan data. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Xplor Triib integrate with? Xplor Triib connects natively to Stripe for payment processing and billing workflows. This integration supports clubs and fitness businesses that need to accept online payments, manage memberships, and handle transactions through a single payment platform. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Xplor Triib offer? Xplor Triib provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference and walkthrough materials for reviewing features and setup steps as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does Xplor Triib offer? Xplor Triib provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. User feedback on support is mixed: some say responses are quick and helpful, while others report slow follow-up, confusing communication, and difficulty resolving bugs or account issues. Answer based on 6 reviews ## Features AI summary Based on 2,719 Fitness reviews Capterra data shows that buyers of fitness software rank the following features as their top priorities: - **Client Management** (**56%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**54%**) Xplor Triib includes **Online Booking** and **Electronic Payments**, giving fitness businesses a way to let clients reserve sessions online and handle transactions more efficiently. However, it does not include **Client Management**. Instead, it offers other features that reviewers also rate as important, including **Class Management** (**49%**), **Payment Processing** (**54%**), and **Membership Management** (**47%**), helping businesses organize schedules, manage recurring member relationships, and collect payments while keeping daily operations easier to run. Online Booking 2.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Electronic Payments 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Class Management 3.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. Payment Processing 2.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Management 2.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Billing & Invoicing 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Xplor Triib 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Inventory Management: Track and manage inventory levels to maintain proper supply - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Team Management: Organizing a group of people to accomplish a task - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.7 (34) 3.7 Based on 34 reviews ## Pricing Value for money 3.9 (32) Free Version Basic $129.00 Flat Rate,Per Month Value for money 3.9 (32) 3.9 Based on 32 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (32) 3.9 Based on 32 reviews ## User reviews Overall rating 3.7 Based on 34 reviews Filter by rating 5(15) 4(7) 3(5) 2(2) 1(5) Mentioned topic Sorted by most recent MS Millie S. Owner Recreational Facilities and Services ### "Basic and in need of maintenance and more investment" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 3, 2024 We migrated from Glofox. The gym software itself is basic and quirky. Standing it up is easy, but only when you use it for a while do you really uncover how time consuming and clunky it is. We find bugs all the time that should have been caught by QA. Many of these bugs haven't been closed with no ETA. There is a tremendous amount of data captured that we'd love to harness to ensure retention and better communication to our customers but it's impossible with the way this system is designed and the way it interacts with it's marketing features. Very disjointed, and a huge loss of potential that is so aggravating I'm about ready to stand up my own dev team. Zapier integration is possible, only about 10 fields can be shared, so there is no hope there. My customer's find it difficult to use. There is a lot of friction and many clicks to get started. UI is out of date. After 1 year of using this daily, my conclusion is that there is very little investment in this platform. If you have a very basic need, this will probably work. But don't expect a single frill. Don't expect this platform to grow with you as you grow your business. I will 100% switch to another platform as soon as I find an alternative that works with my B2C and B2B needs (as I need to share my studio space as a resource distributed between the two). Pros Marketing automation add on has enabled us to nurture client relationships but we're severely held back as Xplor isn't catching up on features available in the MarianaTek version. So, we like this app for it's potential only and feel it is severely underinvested in. Cons Many bugs and gaps in features that make the product feel incomplete. Lack of investment and issues open for several months both on gym management software and marketing side. Triib even removed the page to submit feature requests! Two different support teams whom you must communicate via email or chat which makes diagnosing and finding workarounds extremely onerous/time-consuming for a small business owner. No capability to admin marketing (where we receive live SMS from customers) on mobile. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Did not have marketing or reporting features. Reasons for choosing Xplor Triib Seemed more appropriate for our scale of business. It was the only platform that supported our B2B (studio rentals for trainers) which we managed only through workarounds. It's not build for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Eric M. CFO Health, Wellness and Fitness ### "Made the switch! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2023 I have used the Triib platform to manage every aspect of our gym since we opened in 2014 and it's been phenomenal! Pros The Xplor Triib user interface is smooth and easy to use. Cons The app can be slow at times but a quick relaunch usually remedies it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT Taylor T. Personal Trainer / Studio owner Health, Wellness and Fitness ### "Liars" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 27, 2022 Pros They have a lot of things they do that make it appear to be a good option. Cons They have nothing they do well. Every piece of software is mediocre at best. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Brandon G. Gym Owner Health, Wellness and Fitness ### "Do NOT Purchase. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 11, 2022 Absolutely terrible and will never go back to this company and definitely will NEVER refer anyone to this. The only time I will bring this company up to anyone is to inform them that it’s a complete scam with a trash service that doesn’t care about anything other than make money for themselves and screwing over other businesses Pros The calendar was clean looking for the most part. But the app version of the calendar doesn’t show you the times you have blocked out manually. Cons The payment processor is terrible, the reporting gives you completely inaccurate numbers in every way possible, the customer service doesn’t speak English and doesn’t understand your questions so they repeat themselves. They also don’t have a phone number you can call and even if you get customer service to actually pick up a phone and call they call you from a blocked number so you can’t call them back. They scam you out of your money to lock you into a year long contract. And the custom branded app crashes constantly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Rose T. Personal Trainer Health, Wellness and Fitness ### "Still deciding" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 18, 2021 Pros Seems more all in one. Hopefully will become more practical. Cons The update took away the check marks by clients name to denote reconciled. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Max B. Assistant Instructor Health, Wellness and Fitness ### "Triib Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 November 18, 2020 Overall, the experience has been good Pros Easy to post information on classes and upcoming events, administration interface is easy to use Cons Setting up payment requires a lot of work, and it's not easy to set up promotions, discounts, or one off purchases Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Brian L. Owner Health, Wellness and Fitness ### "Been on Triib for over 3 three years now" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 29, 2020 Customer service is prompt Product has not improved much over the years for my uses Once you are on, it is really difficult to switch because of all the set up Pros Ease of billing the memberships, building new products or services is easy. Downloading the reports have been helpful in analyzing the business. Cons The store works, but is a lot of clicks to get around. I would like to be able to stay on the store, keep the last product up, and the ability to bill multiple members for the same product at one time. Reasons for choosing Xplor Triib It was already running when we bought the business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Ronda R. CrossFit Gym Owner and Coach Health, Wellness and Fitness ### "Love triib" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2020 Pros Generating reports like projected revenue, monthly birthdays and attendance Cons Not sure how to look up when was the last time I programmed a particular workout Reasons for choosing Xplor Triib Faith in the staff Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rosemarie W. Coach/trainer Health, Wellness and Fitness ### "My TRIIB " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2020 Overall I had an excellent experience with TRIIB. Their customer service team is fantastic. I will definitely use them again in the near future. Pros I loved how easy it was to add in programming, The ease of use amongst my members, and The ability to change things easily when needed. Cons There wasn’t anything I didn’t like. I loved everything about TRIIB. Reasons for choosing Xplor Triib It was recommended to me by my previous CROSSFIT gym, Crossfit High Tide of Richmond Hill, GA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Michael N. Owner Health, Wellness and Fitness ### "Great product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2020 Great product for the price, customer service very responsive. Definitely recommend. Pros Very user friendly. Just used to organize an event. Went very smoothly. Communicating with members very easy. Platform is good with great dashboard to give a glimpse to business daily. Cons Transition wasn't the smoothest, could be how data was delivered from previous company Switched from [Wodify](https://www.capterra.com/p/159663/Wodify/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152015/TRIIB/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jackrabbit Gymnastics vs Xplor Triib](https://www.capterra.com/compare/152015-172591/TRIIB-vs-Jackrabbit-Gymnastics) [Club Automation vs Xplor Triib](https://www.capterra.com/compare/130770-152015/Club-Automation-vs-TRIIB)