--- title: "LeashTime Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LeashTime Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more." source_url: "https://www.capterra.com/p/152017/LeashTime/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # LeashTime Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LeashTime ## What is LeashTime? LeashTime offers all the features you need to run and grow your Pet Sitting or Dog walking business. Stay connected to your pet sitters and pet owners easily with our reliable software. LeashTime offers easy scheduling, flexible billing options, key management and GPS tracking Start your free 30-day trial now.. ## What is LeashTime used for? [Pet Sitting](https://www.capterra.com/pet-sitting-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $34.95 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LeashTime?[Manage this product listing](https://www.g2.com/products/leashtime/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LeashTime 4.1 (11) VS. [4.9 (301)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) Starting Price $34.95 Per User, Per Month Starting Price $50 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (11) Ease Of Use 4.7 (301) Value For Money 3.9 (10) Value For Money 4.8 (290) Customer Service 4.1 (10) Customer Service 4.9 (288) ## LeashTime alternatives [4.3 (225)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (140)](https://www.capterra.com/p/132783/Pet-Sitter-Plus/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/10020167/Goose/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about LeashTime Overview ### Which roles and teams benefit most from LeashTime? LeashTime is most used by pet-care business owners, presidents, and operations coordinators managing dog-walking, pet-sitting, and related service teams. Business leaders use it to oversee client accounts, staff schedules, service assignments, and billing, while coordinators organize daily visits, communicate updates, and track appointment details across field staff. Answer based on 11 reviews Overview ### What company size and specific industries is LeashTime built for? LeashTime is designed for small to mid-sized pet care businesses, especially pet sitting companies that need to schedule visits, manage owner profiles, and track sitter locations. It fits service providers in the pet care sector that handle recurring client visits and field staff coordination. Features and Usability ### What are the key features of LeashTime? LeashTime offers GPS tracking, GPS check-in/check-out, scheduling, recurring appointments, staff management, and client management. It also includes billing and invoicing, credit card processing, a customer portal, and key management for handling service visits and client records. Getting Started and Support ### What training and onboarding options does LeashTime offer? LeashTime provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and product walkthroughs, while documentation gives written material for self-paced reference and feature lookups. Getting Started and Support ### What customer support options does LeashTime offer? LeashTime provides chat support for users needing help with the platform. No reviewer feedback about support experience is available, so no claims can be made about response speed, agent helpfulness, or common frustrations. ## Features AI summary Based on 216 Pet Sitting reviews Capterra reviewers highlight these as the features pet sitting buyers care about most: - **Appointment Management** (**71%** of reviewers rated this feature as critical) - **Scheduling** (**74%**) - **Customer Database** (**71%**) LeashTime supports **Scheduling**, which helps pet sitting businesses coordinate visits and manage staff calendars more efficiently. However, it does not include **Appointment Management** or **Customer Database**. Instead, it offers **Billing & Invoicing** (**67%**), another feature reviewers rate highly. That can help businesses handle payments and keep billing organized, providing teams with a clearer way to manage day-to-day operations and client transactions. Scheduling 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Client Management 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Credit Card Processing 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Accept and process credit card transactions Customer Portal 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important A website or login for customers to access information Recurring Appointments 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time LeashTime 9 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Management: Manage contact details and communication with clients - Credit Card Processing: Accept and process credit card transactions - Customer Portal: A website or login for customers to access information - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - GPS Check-in/Check-out: Remote check in/out based on location - Recurring Appointments: Schedule repeating appointments based on a duration of time - Scheduling: Plan availability and assign specific time slots for tasks and resources - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll --- Features 3.7 (11) 3.7 Based on 11 reviews ## Pricing Value for money 3.9 (10) Free Trial Basic $34.95 Per User,Per Month Value for money 3.9 (10) 3.9 Based on 10 reviews ## Support, customer service and training options Customer Service 4.1 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (10) 4.1 Based on 10 reviews ## User reviews Overall rating 4.1 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(7) 4(2) 3(0) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful OW owner owner Used the software for: 3-5 years ### "Love it! It is easy to use for office & customers. Lots of features & customer support is awesome." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2017 It makes my life and job easier! Pros All of the options and new features they add. It handles all customers information. I can add documents to a customers profile. I can map location with sitter in the area. I can customized the fields, it handles all accounting and reports. It also tracks the sitters check in in and out for visits and emails the client automatically. My clients really like the visits notes emailed to them. Cons It was a little hard to learn at first. There is really not much I can can I don't like. I ask them to add new features and they do. I am just waiting for more options. They have a long list of things they want to add. I can't wait until the new app comes out for the android phones. They Iphones the sitter has more options and can send a photo each time. OW Owner Owner Used the software for: 3-5 years ### "Pet Care Scheduling Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 16, 2020 We used Leash Time for several years but became impatient after promised improvements did not materialize over the course of over a year. We did use this software to run a business with over 30 dog walkers and 750 clients. We loved the dashboard page and how easy it was to make schedule changes. We had difficulty with the invoicing/accounting features. Pros Leash Time is a straightforward pet care scheduling software. It had a quick response time so changes could be made rapidly. It is functional but lacks some of the bells and whistles of newer programs. Cons The Leash Time app was glitchy and somewhat hard to use. It was not very functional for clients. CF Chief Feline Officer Chief Feline Officer Used the software for: 3-5 years ### "Crashes for Days " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 3, 2023 It became a nightmare for my company to use in 2022 and they could not fix it. I hear it is still down for days sometimes. Do not waste your time! Pros It was very easy to use and did work for many years. Cons Unfortunately, Leash time began crashing in 2022 and was not able to fix itself for days. Clients cannot receive reports or email, sitters cannot get their schedules, and overall poor service in all regards. \[sensitive content hidden\] would respond trying to save face after a day or so, but customer service relies on one person alone! Do not waste your time. Leashtime no longer works! PR President President Used the software for: 3-5 years ### "My business would not be as successful as it is today if I didn't start using Leashtime." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2018 Huge time savings. Pros I love how automated it made so many of our processes. Leashtime has been a HUGE time saver for us. Billing, scheduling, confirming visits, payroll, keeping tabs on sitters is all done with ease. With the extra time I am saving I am able to focus on growing my business. As large as we have gotten, Leashtime still keeps us running smooth and accurate, we will never out grow it. Cons I do wish there was a client app but other than that Leashtime has everything that we need. There are some minor "wish list" items that myself and other business owners have compiled, but they are all minor minor things that do not effect the main flow of my work in Leashtime. OW Owner Owner Used the software for: 3-5 years ### "This software has helped me move my business to the next level." 5.0 May 3, 2017 Pros It's easy for clients as well as sitters to use. I love the mobile version which is so easy for sitters to see the client info while on a visit. The GPS component is so valuable. There's a lot to love. The very best thing is the customer service. They listen to suggestions and are always there to help. Price is right too when you have many sitters. Cons I don't feel like there is a con. As I mentioned, if there is something I think would be a good add on..they listen and work with me on it. OW Owner Owner Used the software for: 3-5 years ### "Outrageously poor customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 9, 2023 Of course at on boarding they are available, and after you've been using the system - no more help. Their 'help' section is sooooo lame - nothing of value in there. Pros easy to use AND that means that the functions are dated, inefficient and way behind the times Cons outdated - AND the non existent 'customer service' is outrageously disgusting - the system has been down ALL OF THE SERVICE DAY and ZERO communication from LT OW owner owner Used the software for: 1-3 years ### "I've been using Leashtime for my dog walking and cat sitting business and love it." 5.0 May 17, 2017 Pros It's easy to set up and use. The tech support has been phenomenal. It does everything we need and more. I've used and looked at many of the other scheduling/billing systems and leashtime has been the best by far. It's especially good for a dog walking service, as many of the others are geared more toward just pet sitting. Cons On the client side, scheduling could be a little more streamlined. I also think the look could be a little more modern. OW Owner Owner Used the software for: 1-3 years ### "Reliable, Friendly and Customizable" 5.0 May 17, 2017 Pros Super intuitive, customizable and friendly and prompt customer service! I have never experienced service disruptions or glitches. Any support questions get responded to within 24 hours and the team is very friendly. The key management system is also extremely helpful for our business. Cons They lack a lot of technology features like GPS, being able to add a photo to the daily service recap and being able to notify 2 clients of a daily service recap. OW Owner Owner Used the software for: 3-5 years ### "The BEST pet sitting program!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2016 I've used LeashTime for several years and I absolutely love it. It completely changed my business. Better than hiring an office assistant! Pros Totally integrated scheduling, client management, invoicing and payroll. User friendly and clients are able to schedule or change visits themselves. Cons Wish it was integrated with Quickbooks CI Coordinator III Coordinator III Used the software for: 3-5 years ### "LeashTime keeps me organized!" 5.0 December 20, 2021 Pros When customers request a service, it gets entered into our calendar so we know exactly where and when to go. If we are going to need to take off for an appointment or a vacation, we can also enter that into the calendar so our boss knows not to book a visit with us. Cons During COVID, I did not do many pet visits and when I tried to log back in, I had forgotten my password. This is not the fault of the software but I do want to credit them because a temporary password was sent out to me immediately so I could get in. [View all Reviews](https://www.capterra.com/p/152017/LeashTime/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.