# Page 4 | Scout Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Scout the right Pet Sitting solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152018/Scout/reviews --- Scout 4.8 (88) [View alternatives](https://www.capterra.com/p/152018/Scout/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Scout ## Showing most helpful reviews Showing 76-88 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HG Holly G. Dog Walker Consumer Services Used the software for: Less than 6 months ### "Amazing customer service!" December 30, 2022 5.0 Pros I love the simplicity and appearance. It helps me stay organized. Cons I was having issues with freezing and glitching, but I was using an outdated version. Hoping the updated app addresses the issues I had. Review Source TK Tyler K. Dog Walker Consumer Services Used the software for: Less than 6 months ### "Amazing app for dog walkers!" February 26, 2020 5.0 Amazing customer service, \[SENSITIVE CONTENT HIDDEN\] has done an amazing job developing this software. Pros This app is a must for dog walkers. It gives you and your clients the ability to book appointments, manage staff, automatic invoicing and billing as well as payment collection. Cons Absolutely nothing. This app is a must have. Review Source GJ Gabrielle J. Dog Trainer Consumer Services Used the software for: Less than 6 months ### "Scout " March 26, 2019 5.0 Excellent! Very easy to use and great customer support. Pros This software is easy to use and always updating to include more functions. Feedback is taken to heart and customer service is phenomenal. Cons I'm excited for new updates that allow a little more flexibility on individualized invoices and report cards. Review Source ES Elizabeth S. Owner Used the software for: Less than 6 months ### "Excellent software to help your business!" April 16, 2018 5.0 Pros Very easy to understand and use both from an owner and client standpoint. Scout's customer service is top notch and they always reply quickly to my questions with solutions that work. Cons Currently, there is not admin functionality on the app and that is a huge downside. I know they're working on it but until that's available that's one of my biggest cons. Review Source Response from Scout April 17, 2018 Thanks a million for the review, Elizabeth! As you know, we're working on a all-new app with admin functionality. I promise it will be worth the wait! SB Steve B. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "PPSVA" June 24, 2020 5.0 Very pleased so far and so are my clients. Excited to see the updated version. Pros Easy, user friendly and excellent support! Also calendar synching Cons No pre-invoicing and overnights aren't fluent. Reason for choosing Scout Showing our business logo calendar synching and easy to use. Review Source JH Jackir H. Owner Veterinary Used the software for: Less than 6 months ### "Scouts is awesome " June 1, 2022 5.0 Pros It’s so easy to use and my employees love it Cons It tends to crash from time to time but not very often Review Source AR Ambyr R. Business owner Consumer Services Used the software for: Less than 6 months ### "Easy for clients and team to use " December 15, 2020 5.0 Pros I love how intuitive it is and how much of my daily tasks it takes work work out of Cons Just a few more features added that I see are on the product bored… Not really a con because everything takes time Review Source MA Mike A. Owner Hospitality Used the software for: Less than 6 months ### "Thanks \[SENSITIVE CONTENT HIDDEN\] and the Scout Team" February 24, 2021 5.0 Pros Very easy to use and understand and set up. Best part was the customer service. Very responsive and professional. Cons None really. Was new but they keep updating and respecting feedback. Review Source LB Lauren B. Dog Walker Health, Wellness and Fitness Used the software for: Less than 6 months ### "Starting out " June 11, 2020 5.0 Love Scout! Easy to Keep track of schedules and billing. Pros I love the ease of Scout, I was able to set up all of the settings myself with little help. Cons I wish there was an option to text my clients. I am not a huge fan of the walker platform, but it’s easy enough Alternatives considered [Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/) Reason for choosing Scout Value of the product Review Source MP Mike P. Owner Consumer Services Used the software for: Less than 6 months ### "Took My Business Next Level" September 29, 2018 5.0 Very responsive to any questions I have had. Pros Ease of use through the app for both walker and pet parent. Cons I wish there was an app for the administrator to be able to book, cancel, & modify on the fly instead of having to use the web only version. Review Source RB Ronny B. Manager Used the software for: Less than 6 months ### "I don't know how I did it without Scout!" May 4, 2017 5.0 Pros ease of use, simplicity, user-friendly, excellent customer service, no cost to the business owner, apps for customer and walkers Review Source Response from Scout November 29, 2017 Thanks for the great review, Ronny! Appreciate it! MD Marlena D. Dog Walker Veterinary Used the software for: Less than 6 months ### "Thank you Scout!" April 6, 2021 5.0 Great! Great customers service too. Pros I like user friendly module for myself and clients Cons To be able to use via desktop computer not only mobile device Reason for choosing Scout Easy use! Review Source JS Jessica S. Nanny Education Management Used the software for: Less than 6 months ### "Scout is a reliable pet sitting service. " September 5, 2019 4.0 Overall Scout is a good service offered to pet parents and i'm happy with it. i feel the care my pets got was good quality and they were happy pups. Pros the ease of use with the app its quick and simple to create a profile and connect with a sitter. Cons the duration sitters take to respond. i would have hoped for a quicker responce time from the staff but that can't always be helped. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.