AMC Technology

Contact Canvas

Who Uses This Software?

Contact Center Solution for Technology, Financial, Health Services, Manufacturing/Distribution, Retail, Professional Services, Telecommunications, Utilities, Vacations/travel and Education

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
  • Support
    24/7 (Live Rep)

Vendor Details

  • AMC Technology
  • Founded 1995
  • United States

About Contact Canvas

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

Contact Canvas Features

  • Blended Call Center
  • Call Logging
  • Call recording
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Interactive Voice Response
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

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