Who Uses This Software?

Contact Center Solution for Technology, Financial, Health Services, Manufacturing/Distribution, Retail, Professional Services, Telecommunications, Utilities, Vacations/travel and Education


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
  • Support
    24/7 (Live Rep)

Vendor Details

  • AMC Technology
  • www.amctechnology.com/
  • Founded 1995
  • United States

About Contact Canvas

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.


Contact Canvas Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center

Contact Canvas Reviews

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