Who Uses This Software?

We are priced affordable for even the smallest used car dealer. We serve BHPH, independent, small franchise, RV, Power sport, Selly also integrates with many of the solutions you already use as well a


Average Ratings

10 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
    See pricing details
  • Pricing Details
    Based on user tiers and starts as low as $50 per month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • A1 Software Group
  • www.sellyautomotive.com/
  • Founded 2014
  • United States

About Selly Automotive

Created specifically for used car dealers, Selly is a full CRM & ILM (Internet Lead Management) platform that allows dealers to manage internet leads and customer follow-ups. We are priced affordable for even the smallest used car dealer. We serve BHPH, independent, small franchise, RV, Power sport, Selly also integrates with many of the solutions you already use as well as your DMS system. Selly also offers text messaging and call management technology.


Selly Automotive Features

  • Accounting
  • Buy-Here-Pay-Here
  • Collections Management
  • Customer Database
  • F&I Management
  • Financing Management
  • Form Printing
  • Inventory Management
  • Lease Management
  • New Car Lot
  • Online Inventory
  • Parts Management
  • Sales Management
  • Service Department
  • Used Car Lot

Selly Automotive Reviews Recently Reviewed!


They're amazing

Nov 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I'm going to just list some reasons off:

- Their app is amazing

- They offer call recording and texting (both calling and texting are through a forwarding number, ie. The number the customer is contacting is contacting is dialed 123-456-7890 but the call gets forwarded to either the customers assigned sales rep or to the dealership; whatever you have set up)

- The texting is compliant

- They can set up automated emails, and have templates for those emails

- The CRM is smart enough to recognize when a customer inquires multiple times (whether the customer inquires about multiple cars, through multiple lead sources, or a mixture of both) and accumulates all of the inquiries under the same customer

- CUSTOMER SUPPORT IS AMAZING, they're extremely helpful and the CRM itself is always improving. On multiple occasions, I'll bring up an issue that I'm dealing with to support and they'll roll around with their next update that fixes the issue. Unbelievably helpful, I can't recommend them enough

Those are the things that stand out the most to me, I would definitely recommend them, absolutely.

Cons: - The slowness and the crashing!! This is huge! Definitely has gotten in the way multiple times. If this was fixed I don't think I'd ever need to look into another CRM, but we've run into a couple of obstacles because of the slowness of the app as well as the desktop that definitely hurt efficiency, and also makes it harder and therefore less likely for my salespeople to use the CRM

- The app doesn't have as much functionality as the website

- Also email templates could use some work

Overall: I really really like Selly, it's a great starter CRM, and I'm positive they'll get better as they grow. There's a couple hitches here and there but support helps you through everything. I've yet to find anyone who offers all the products that Selly does for as an affordable price.

ex. On the higher end, Dealer Socket was a bit better as a CRM in a few aspects. Still, Selly proved to be as good in many cases (and in a few I liked Selly better), while Dealer Socket had a price tag at least 3 times as expensive; given you get the cheaper package.

On the lower end of the CRM spectrum, Dealer Car Search was cheaper but WOW their CRM is terrible, absolutely terrible.. I'm not here to review Dealer Car Search, but they offered less than what Selly does, which would be fine honestly, if what they offer actually worked.. but I couldn't send an email!! How can you not send an email through a CRM that you are paying to be able to send emails! And support knew ABSOLUTELY zero, I kept getting bounced around to different departments and they kept trying to blame other services, wow, I'm sorry, I'm not here to talk about Dealer Car Search, but I guess I bring all this up to say that you get what you pay for except in the case of Selly

Selly has a couple bugs they need to work out (the slowness is HUGE) but all in all, I'm going to repeat what I said earlier because I think that's the best description; I have yet to find a CRM that is as good as Selly for as low a price.

Vendor Response

by A1 Software Group on November 20, 2018

Thank you so much for the kind words, we appreciate your business Anna!

Probably the worst CRM when it comes to Marketing and Sales Automation.

Jan 25, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I was forced to like this CRM due to the lack of a better option, however over months of trying to make things work smoothly and on auto pilot, I have completely gave up on this CRM. On the surface, everything looks fine. Sales Manager can even monitor activities, however, everything needs to be done manually. It is a great platform for those who enjoy manual labour a lot and there is nothing wrong with that.

Cons: Selly Automotive is probably the worst choice for a car dealer due to it's lack of Lead Automation capabilities. ADF/XML feed that this CRM is relying on requires a 3rd party integration. In this day and age when 90% of car dealers using Facebook advertising in their customer acquisition strategy, no way this CRM is useful, because every Lead has to be entered manually and processed by the sales team manually, without ANY automation whatsoever.

Selly CRM is good for Sales Teams used to manual labour and lots of hard work, trying to locate when and where the lead has come from.

Technical support is pretty much absent and non-responsive. Toll free number is not working.

For the amount of money this CRM is asking to pay small car dealers, a lot more can be done to simplify Lead Generation process.

Professionalism at its finest!

Aug 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can perform any part of the Sales Process from the palm of my hand. Adding a customers, inventory, and deals simply with the use of the built-in driver's license and vin scanner. This app is a must have for anyone in Automotive Sales, and Management. Customer service is top notch, quick response time with any questions or concern. Thank you Selly Team!

Overall: Jackson and the Support team, Thank you! Quick response time with any issue, minor bugs, that came up. I'm on EST in the lovely state of WV and Jackson made himself available to me at my time, my shift, between customers... That is important. I was even able to text him if I didn't have time to talk. Minor bugs were addressed faster then I had anticipated. I can't say enough. Thank you again to everyone involved. The ease of being able to add customers, deals, inventory, and to know any concern I have will be addressed quickly and professionally is incredibly satisfyingly.

Vendor Response

by A1 Software Group on August 23, 2016

Thanks for your positive feedback Keith, we appreciate your business.

Awesome CRM, backed by a great sales and support staff

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Selly Automotive tech support is excellent, and I mean EXCELLENT. Calls are answered immediately and the few issues we've had (mostly user error) have been resolved very quickly. The software itself is very intuitive and integrates very nicely with our DMS and our lead sources. It has been instrumental in tracking our leads and driving sales since we started using it.

Great Product backed by a Great Team

Jun 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use is my favorite. It is extremely easy to access the system, input and retrieve data from the app as well as the website!

Cons: I wish I could integrate the contact directly into my IOS device. This way, I would be able to see whos calling me without actually having that contact saved in my phone.

Overall: From our first call to the guys over at Selly to the bi weekly follow up to make sure we understand and are satisfied with the system, the guys at Selly have really given us a good impression. True Professionals that wont bullshit you or try to sell you. Genuine people that believe in their product.

Recommendations to other buyers: Great Product, Great Guys. Simply put, the value is second to none. Certain little tweaks could make this product absolutely perfect.

Vendor Response

by A1 Software Group on June 12, 2016

Thanks we appreciate your business Mike!

Capterra loader

Good CRM

Feb 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I use the free version of the CRM and it works good. You can add customers and inventory and notes. Easy to use.

Overall: Easy to use, keeps customer and inventory information, is on your phone so you always have it, it's free!

Good affordable first CRM

Jan 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Email and call task automation that is easy to set up, very affordable. Can track users performance easily.

Decent, but could use features upgrades.

Oct 24, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Ease of onboarding and use, good customer support, good for basic CRM function. DL scanner in the app pushing to DMS is useful.

Cons: Not a ton of video and messaging bells and whistles. Contact integration is laggy on the app side and loads slowly even on flagship phones.

Overall: Overall a good solution for small to midsize operations- effort intensive but useful as a stopgap to keep follow up and leads management taken care of.

Selly Experience

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Support and easy to use platform . Very good for low budget dealership

Cons: nothing so far. Very inexpensive and it does as much or more as other well known CRM in the automotive market

Overall: Excellent support and easy to use platform. AAAA+++++

Vendor Response

by A1 Software Group on November 20, 2018

Thank you so much for the kind words, we appreciate your business Johnny!