--- title: "Selly Automotive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Selly Automotive Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more." source_url: "https://www.capterra.com/p/152126/Selly-Automotive/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Selly Automotive Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Selly Automotive ## What is Selly Automotive? Selly Automotive CRM is the AI-powered all-in-one platform built for used car dealers to seamlessly manage internet leads, emails, text messages, phone calls, and Facebook chats—all in one centralized dashboard. With our powerful AI-driven SMART automation, you’ll never miss a lead. Selly automatically sends the right message at the right time, whether it’s a personalized text message, follow-up email, or drip campaign—so you can focus on closing more deals, not chasing leads. Built-in text marketing tools help you re-engage limbo leads, announce promotions, and convert conversations into sales with high ROI. Our CRM is affordably priced for even the smallest used car lots, and our world-class Customer Success team ensures your entire team is fully trained and supported. Plus, Selly integrates with your existing dealership tools, including your DMS, so you can get started without disruption. ## What is Selly Automotive used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/) Top alternative Featured Overall rating Based on 74 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price $140 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Selly Automotive?[Manage this product listing](https://www.g2.com/products/selly-automotive/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Selly Automotive 4.7 (74) VS. [4.9 (1,485)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price $140 Flat Rate, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (74) Ease Of Use 4.8 (2,363) Value For Money 4.8 (72) Value For Money 4.8 (2,206) Customer Service 4.8 (70) Customer Service 4.9 (2,185) ## Selly Automotive alternatives [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) [4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178449/CarsForSale/) [AutoManager](https://www.capterra.com/p/10010509/DeskManager/) [4.9 (239)](https://www.capterra.com/p/10010509/DeskManager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010509/DeskManager/) [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [4.6 (152)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/) [4.6 (275)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118844/AutoRaptor-CRM/) [View all alternatives](https://www.capterra.com/p/152126/Selly-Automotive/alternatives/) ## FAQs about Selly Automotive Overview ### Which roles and teams benefit most from Selly Automotive? Selly Automotive is most used by dealership owners, general managers, and presidents who oversee store performance, sales processes, and operations. Sales managers, internet sales managers, and consultants use it to manage leads, follow up with shoppers, track customer conversations, and support vehicle sales. Operations and finance managers coordinate dealership workflows and monitor team activity. Answer based on 74 reviews Overview ### What company size and industries is Selly Automotive built for? Selly Automotive is built for small used car dealers and automotive businesses, with 99% of reviewers from small companies and 90% in Automotive. It also serves BHPH, independent, small franchise, RV, Powersport, and motorcycle dealers, with limited use among Retail (4%) and Accounting (1%) organizations for auto dealer operations. Answer based on 74 reviews Features and Usability ### What are the key features of Selly Automotive? Selly Automotive includes core reminders for scheduled follow-up, plus lead management, customer notes, and contact management for tracking dealership prospects. Communication features include SMS messaging, email management, and automated email or task follow-ups. Its Activity Dashboard, sales floor management, inventory management, and mobile app support sales teams and managers. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does Selly Automotive integrate with? Selly Automotive integrates with Frazer, AutoManager, Dealer.com, EverLogic, and Wayne Reaves Software. It connects with dealership and inventory systems, with Frazer appearing most often in the available integration data. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does Selly Automotive offer? Selly Automotive provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference material for self-paced learning and review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Selly Automotive offer, and how do users rate the experience? Selly Automotive offers email/help desk, phone support, and chat. Users generally describe support as responsive, helpful, patient, and professional, with quick assistance for questions, bugs, and technical issues. Several reviewers value chat for prompt problem resolution, though one reports inconsistent responsiveness from an account manager compared with support representatives. Answer based on 28 reviews Features and Usability ### How well does Selly Automotive handle customer texting? Selly Automotive provides compliant customer texting, call-related message tracking, templates, and campaign tools that help dealerships follow up quickly. Small dealership teams value web and mobile access plus automated responses, while some users report delayed message syncing, limited unread-message controls, phone-number restrictions, and inconsistent options for mass texting. Answer based on 17 reviews Features and Usability ### How well does Selly Automotive manage dealership leads? Selly Automotive organizes dealership leads with accessible records, reminders, follow-up prompts, duplicate inquiry handling, and DMS or third-party lead integrations. Small and midsize sales teams find it easy to prioritize prospects and monitor activity, though some dealerships need stronger automated lead capture, refresh behavior, and Facebook Messenger routing. Answer based on 16 reviews Features and Usability ### How does Selly Automotive support sales management? Selly Automotive supports dealership sales workflows with opportunity tracking, follow-up tasks, customer communication, and manager visibility into sales activity. Independent dealers often find the CRM approachable and cost-conscious, while managers may want deeper activity reporting, easier co-buyer records, expanded mobile features, and less manual work for assignments and sale updates. Answer based on 15 reviews ## Features AI summary Based on 1,696 Auto Dealer reviews Capterra reviewers highlight these as the top features buyers look for in auto dealer software: - **Reporting & Statistics** (**71%** of reviewers rated this feature as critical) - **Inventory Management** (**53%**) - **Customer Database** (**64%**) Selly Automotive supports **Reporting & Statistics** and **Inventory Management**, giving dealerships the tools to track sales performance and manage vehicle stock more efficiently. However, it does not include **Customer Database**. Instead, it offers other important features that reviewers also value, including **Lead Management** (**53%**) and **Third-Party Integrations** (**65%**), which can help dealers track prospective buyers and connect their system with other business tools, helping businesses improve follow-up, maintain visibility across operations, and make better sales decisions. Inventory Management 4.7 (15) 40.00% of 15 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Lead Management 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Third-Party Integrations 4.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes For Automotive Dealerships 4.8 (17) 70.59% of 17 reviewers that rated this feature as important or highly important For automotive/car dealerships Contact Database 4.7 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Payment Collection 4.4 (14) 7.14% of 14 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Selly Automotive 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling For auto dealerships that operate using the "Buy Here, Pay Here" method Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Financing arranged by the dealership For automotive/car dealerships Track and manage inventory levels to maintain proper supply Store information about leads or contacts and track, manage and nurture them throughout the sales process Monitor the process of lease agreements Tracking, managing, and initiating the transfer of funds for overdue customer payments Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and monitor operations on the sales floor Set up connections to third-party platforms to improve business processes For used/pre-owned car dealerships Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (74) 4.7 Based on 74 reviews ## Pricing Value for money 4.8 (72) Basic $140.00 Flat Rate,Per Month Value for money 4.8 (72) 4.8 Based on 72 reviews ## Integrations [ AutoManager](https://www.capterra.com/p/10010509/DeskManager/)[ Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)[ EverLogic](https://www.capterra.com/p/140839/Dealership-Software/)[ Dealer.com](https://www.capterra.com/p/222063/Dealercom/)[ Wayne Reaves Software](https://www.capterra.com/p/95110/Wayne-Reaves-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (70) 4.8 Based on 70 reviews ## User reviews Overall rating 4.7 Based on 74 reviews Filter by rating 5(62) 4(6) 3(3) 2(1) 1(2) Mentioned topic Sorted by most recent IR Iham R. GENERAL SALES MANAGER Automotive ### "Tech support for campaigns" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2024 Great experience so far, very user friendly. Tech support very responsive. Pros Text campaign assistance from \[sensitive content hidden\] was great. Assisted in generating more business for us, got some deals out of it. Also was able to help me create more for future business with Chat GPT. Cons Automated tasks for sales guys - need better follow up system to hold salespeople accountable. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BB Brian B. President Automotive ### "Great Automaton" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 3, 2024 I've had an overall positive experience with Selly. Implementation was smooth. If I've asked questions and they didn't know the answer, someone has gotten back to me in a timely fashion. If your looking to automate defiantly look into Selly. Pros The text blast automation has worked better then expected. We do 2 text blast a week to approximately 500 people. I was really surprised the amount of engagement and questions we receive back from potential buyers. This has definitely help us sell more units. Cons Us being an auto auction we use the product a little different then a normal dealer. We had to find some work arounds but that's because of us and the way we are utalizing the system. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MP MILTON P. MANAGER Automotive ### "SELLY AUTOMOTIVE ALL IN ONE CRM!! SAVES TIME & MONEY!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2024 WE HAVE HAD AN OVERALL EXCELLENT EXPERIENCE USING SELLY AUTOMOTIVE. Pros SELLY AUTOMOTIVE CRM SAVES BOTH TIME & MONEY. I APPRECIATE THE QUALITY OF THEIR CUSTOMER SERVICE & TECH SUPPORT!! \[sensitive content hidden\] AND \[sensitive content hidden\] (TECH) WERE ABLE TO DILIGENTLY RESOLVE A DIFFICULT FACEBOOK TECHNICAL ISSUE FOR US FOR WHICH WE ARE EXTREMELY GRATEFUL. Cons I WISH THERE WAS A BETTER WAY TO ADDRESS CO-BUYERS IN THE CRM & A EASIER FORMAT FOR INPUTTING DATE OF BIRTHS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CV chris V. Sales Manager Financial Services ### "Sales Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2024 Great Experience, love the system and it works great Pros Get the leads right away and good follow up Cons Nothing particular, it does very good for us Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Jade B. GM Accounting ### "Selly Automotive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2024 Pros Great customer support! the team is awesome and always responsive! Cons I dont have any cons to offer at this time! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD Junior D. salesman Automotive ### "Had issue with Emailing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2024 very easy to use. happy with it customer support is very responsive and they get to you as quick as they can Pros easy to use, I can text and email customers with ease and even call them from the app or my desktop Cons Nothing really bad or negative to say about it but it does sometime glitch where I cant see the same customers on desktop as on my app or if I text it doesnt always show up right away Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Aaron A. Owner Automotive ### "Slow, daily issue, pricy" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 7, 2024 Pros There is Nothing to liek about the selly when ther are so many other high quality product out there. I waited too long to swtich but i did. Cons pormissies that never ever become true. Slow system respond. Daily issue 57 days pay out while you are not using the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VD Vince D. Owner Automotive ### "Not a great CRM" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 February 12, 2024 I don't love it. It's not completely useless, but I think we'll look for another provider or just stick with using outlook like we used to as we're a smaller store that doesn't split leads. It's not an expensive software, but it's not very useful so far. Pros Texting Auto Responses (in theory) Opportunity page (one view of clients in each sales stage is nice) System if fast, no issues with load times Cons Task management is useless. I get tasks to call customers that are email only leads. We get tasks to do on Sundays when we are closed and Selly doesn't have a way of only making them show during business hours. We end up not even looking at tasks. Auto responses are beyond basic html in emails. They look horrible. Also had issues with a customer receiving an auto response email 6 times at once so there's still bugs with the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Joseph S. Salesman Retail ### "\[sensitive content hidden\] is AWESOME " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2024 Very helpful, will highly recommend to other dealerships. Pros The ability to log and update and task manage previous clients. Cons Nothing at all. Selly has been a great marketing too. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JJ Jason J. Owner Automotive ### "Good service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2023 Good Pros Works seamless. Cons I would like it to acomodate multiple lots. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/152126/Selly-Automotive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carsforsale.com vs Selly Automotive](https://www.capterra.com/compare/152126-178449/Selly-Automotive-vs-CarsForSale)