--- title: "Sync Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sync Software - reviews, pricing plans, popular comparisons to other Apparel Management products and more." source_url: "https://www.capterra.com/p/152127/Sync/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Sync Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sync ## What is Sync? Sync is an all-in-one ERP, PLM and B2B platform built exclusively for apparel and footwear brands. It runs every stage of the business — design, sourcing, production, inventory, wholesale, eCommerce and fulfillment — on one cloud system that natively understands styles, colors, sizes, seasons and prepacks, instead of the flat-SKU model generic ERPs force onto fashion. What sets Sync apart is what's built in, not bolted on: native EDI (trade with major retailers with no SPS Commerce or TrueCommerce middleware), a built-in B2B wholesale portal, full PLM, and 150+ prebuilt integrations — all in one subscription. Sync also connects to AI for natural-language reporting and forecasting. Sync runs apparel operations and integrates cleanly with your finance system (QuickBooks, Xero, Sage Intacct, NetSuite, Dynamics or SAP) — no duplication. 380+ brands run on Sync, backed by 20 years built only for the industry. ## What is Sync used for? [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Apparel Management](https://www.capterra.com/apparel-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $100 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sync?[Manage this product listing](https://www.g2.com/products/isyncsolutions-sync/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sync 4.8 (23) VS. [5.0 (155)](https://www.capterra.com/p/130695/Geelus/reviews/) Starting Price $100 Per Month Starting Price $15 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (23) Ease Of Use 4.9 (155) Value For Money 4.6 (19) Value For Money 4.9 (153) Customer Service 4.9 (23) Customer Service 4.9 (155) ## Sync alternatives [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (2,081)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,133)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [AIMS360](https://www.capterra.com/p/124789/AIMS-Apparel-Software/) [4.1 (65)](https://www.capterra.com/p/124789/AIMS-Apparel-Software/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124789/AIMS-Apparel-Software/) [View all alternatives](https://www.capterra.com/p/152127/Sync/alternatives/) ## FAQs about Sync Overview ### Which roles and teams benefit most from Sync? Sync is most used by operations, supply chain, logistics, and order fulfillment teams that coordinate inventory, production, and delivery workflows. Finance leaders and executives use it to oversee business performance, while sales, ecommerce, merchandising, design, and IT managers rely on it to connect order, product, and system data across departments. Answer based on 23 reviews Overview ### What company size and specific industries is Sync built for? Sync is designed for apparel and footwear brands, from scaling labels to multi-brand groups, that run wholesale, direct-to-consumer, and retail operations. It fits companies that have outgrown spreadsheets, QuickBooks, or a generic ERP and need software built for apparel-specific operations. Features and Usability ### What are the key features of Sync? Sync offers AI Copilot, generative AI, and mobile access alongside core manufacturing and sales tools. Its feature set includes cost management, inventory management, BOM creation, production tracking, workflow automation, real-time reporting, and dashboards, plus integrations, document management, and order and warehouse management. Integrations ### Which third-party tools and platforms does Sync integrate with? Sync integrates with over 50 third-party tools and platforms, including Adobe Commerce, Amazon Seller Tool, Avalara, BigCommerce, Dynamics 365, Dynamics 365 Business Central, FedEx Ship Manager, NetSuite, OpenText HighTail, and JOOR. It also connects with EDI, EDI as a Service, Lightspeed, MYOB Acumatica, MYOB Business, NuORDER, and Claude. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Sync offer? Sync offers in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos support self-paced review of features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Sync offer? Sync provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewers describe the support team as friendly, helpful, and resourceful, though one noted slower response times at times. Users also say requests are handled well and needs are usually met. Answer based on 6 reviews ## Features AI summary Based on 208 Apparel Management reviews Capterra data shows that buyers of apparel management software rank the following features as their top priorities: - **Production Management** (**62%** of reviewers rated this feature as critical) - **Order Management** (**69%**) - **Billing & Invoicing** (**67%**) Sync supports all three features that reviewers consider most important: **Production Management**, **Order Management**, and **Billing & Invoicing**. Together, these capabilities help businesses coordinate production workflows, track orders accurately, and manage customer billing more efficiently, allowing teams to keep operations organized from manufacturing through payment. Production Management 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage the end-to-end production process for manufacturing operations Order Management 4.7 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Billing & Invoicing 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Purchasing & Receiving 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Inventory Management 4.8 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Financial Management 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Sync 122 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - CAD Tools: Computer aided design to create precision drawings or technical illustrations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Matching: Designer tool for creating color combinations that work together well - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Catalog: An organized inventory of all data assets - Data Import/Export: Import and export data to and from software applications - Demand Forecasting: Forecast customer demand using historical insights and simulations - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Estimating: Estimate expected cost based on various factors before a project begins - Fabric Matching: Select fabrics based on the style, shape, pattern, and other details of a garment - Fashion Illustrations: Artistic digital, representations of designs - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For B2B: Serves B2B organizations - For Manufacturers: Intended to be used by manufacturers - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - KPI Monitoring: Tracking the status of previously identified performance measurements - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery. - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-level BOM: Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Pattern Grading: Allows users to scale a pattern into different sizes - Pattern Layout/Print/Cut: tools to layout patterns, cut, copy, and print - Pattern, Color & Art Storage: Database for different patterns, colors, and/or decorations - Predictive Analytics: Predict future data based on historical data sets - Presentation Tools: Share and present designs - Price and Cost Calculations: Calculate rule-based prices for a product/service - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Catalog: Present a catalog of inventory that customers can view - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Management: Manage and track orders being shipped to customers - Single-level BOM: Create, manage, and share one level of an assembly with the entire product team - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Textile Pattern Design: Tools to create and edit patterns and designs - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (20) 4.8 Based on 20 reviews ## Pricing Value for money 4.6 (19) Free Trial Basic $100.00 Per Month Value for money 4.6 (19) 4.6 Based on 19 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (23) 4.9 Based on 23 reviews ## User reviews Overall rating 4.8 Based on 23 reviews Filter by rating 5(19) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MJ Martin Jay C. Planning and Systems Manager Apparel & Fashion ### "Excellent Software, Exceptional Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 18, 2026 Overall, the whole experience — from the system itself, to the online platforms, to the service level — the team from Sync excel. The cost is competitive but not unrealistic, considering the value gained from the team and their willingness to not only assist but advise. Pros They're experts at their craft, always willing to help and make your ideas work. They're flexible and quick to fix problems. The system itself is easy to use, yet still capable of handling complex tasks. Cons Nothing significant — most minor issues get resolved within 24 hours. New features and quality-of-life updates are constant, with the team always willing to listen to and implement new ideas Switched from [Standard ERP](https://www.capterra.com/p/92308/Standard-ERP/) To move away from outdated legacy systems. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MG Mani G. Orders Fulfillment Manager Apparel & Fashion ### "Sync apparel-boardriders" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2026 Very good and pleasant experience when processing tasks, very friendly user Always adapting to customer needs and requirements Pros The simplicity in actioning all processes within Sync, from creation of jobs to complete flow to invoicing & dispatching of goods Cons Stalls at times and very slow on certain actions, limitations on consolidations for sales orders and pickings Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) To get with the Times and improve all aspects of our business Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PD Paul D. CFO Wholesale ### "Dromex\_Sync" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 1, 2026 We are largely satisfied with the system, it meets our expectations and users are satisfied. We are excited to explore the AI functionality. Pros 1) Simplicity in its functionality. 2) Pivotal in reducing capturing time of sales orders, with the introduction of B2B. Cons 1) I find the license fees quite high (although i haven't shopped around) 2) The fact that we need to pay for additional reports Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EJ Ethan J. I.T. Manager Apparel & Fashion ### "Durban Overall's Technical Support Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2026 Overall our experience with Sync is very positive and their assistance in every matter has been satisfactory. The staff are always on the ball and willing to help. Pros \- Customer support and innovative solutions with custom work on our instance. - Friendly and professional support staff who are always willing to help. - Sync 7 has a very clean UI and is intuitive to use and navigate. - The desktop app is what we use and it has been very good thus far. - The building of custom SQL Views as per our request for internal use are very advantageous. - Customer relations and meetings is punctually upheld and our concerns are tended to in a methodical and well-structured manner. - In the event of a Dev Request, if the change is deemed high-priority, they implement a temporarily solution to aid us until the fix has been properly implemented. - In-person site visits are always productive and allow the provider to get a hands-on experience of how we are using their product. - On switching to a new major release (i.e. from Sync 6 to Sync 7) the staff have an on-site visit to iron our any teething issues we may have experienced. Cons \- Loading times on certain operations are slow due to the size of our database. - Dev requests take a long time to be processed due to the nature in which they are handled. - Certain trivial changes to reports are deemed billable - Telephonic support screening gets a bit annoying in the event of an urgent request. - Site visits, although really productive and insightful, occur very seldomly and only during major implementations. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MM Michael M. VP of Sales Apparel & Fashion ### "VP of Sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 Our experience has been very smooth, and the system is very user-friendly, intuitive, and easy for our team to navigate. Pros Our rep \[sensitive content hidden\] who has been extremely informative and always accessible, she is awesome! I would highly recommend SYNC! Cons I would say there isn't anything I didn't like, the system is easy to navigate and any questions we have the team at SYNC responds quickly. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Sync Ease of use, built in B2B and a solid backend customer service. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MF Mike F. Director Of Ecommerce Wholesale ### "Director Of Ecommerce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 We’ve been working with Sync at Stokehouse for about 12 years, and the overall experience has been excellent. The platform has grown with our business and continues to support our ecommerce, reporting, and operational needs. Their team is responsive, helpful, and easy to work with, and they are always open to improving the system as our needs change. Sync has been reliable, reasonably priced, and a real partner to our business. Pros Sync has been an amazing ERP partner for our business. I’ve worked with a fair amount of ERP systems over the years, and Sync stands out because of the team behind it. They understand our business, they’re easy to work with, and they’ve continued to evolve the software in ways that actually make our day to day workflow better. From integrations with our online platforms to reporting, order management, and streamlining internal processes, Sync has made my job easier and helped our business run more efficiently. Cons Like any ERP, there are always small things that come up as the business grows and systems change, but the Sync team has always been quick to respond, troubleshoot, and help get issues resolved. Their support has been one of the biggest reasons we’ve stayed with them for so long. Reasons for choosing Sync Our team felt Sync was going to be easier to work with and more cost effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jason R. CFO Apparel & Fashion ### "iSync is the only ERP I have ever worked with that I can strongly recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 I've implemented multiple ERP's for different footwear/apparel companies during my career and Sync is the first system to exceed my expectations both in terms of simplicity/speed of implementation, functionality, ease of use and responsiveness when problems are encountered or new functionality is needed. Sync is the first ERP I have felt comfortable recommending to colleagues at other companies. Pros The functionality in Sync is extremely robust and it integrates seamlessly with our Shopify site, 3PL, EDI partners etc. The development and support team is head and shoulders above any other team I have worked with in the past. Cons I would like to see more flexibility on the reporting side of the platform. I understand that they are working on an updated reporting platform, so looking forward to seeing that. Reasons for choosing Sync We chose Sync due to the fact that it had a broad range of apparel/footwear specific functionality. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MN Matthew N. Managing Director Wholesale ### "Highly recommended! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 Pros Easy to use/intuitive navigation, B2B integration, very supportive/agile team with great customer support Cons The experience thus far has been great - no negatives at this stage Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KD Kira D. Co Owner Operator Automotive ### "I love sync!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 21, 2022 I had paper invoices everywhere. When I tried to upload to Google drive or Dropbox there was always some sort of issue that complicated things a lot. Sync is so easy and has made us much more productive and efficient. It has helped us with our networking and client base tremendously as well. We're able to store and access information for the many other small businesses we collaborate with. Pros You really do "get your best work done". Sync makes it easy to look and feel professional too. In my opinion it's the best of this type of software. It really makes me feel secure and I trust that our privacy is valued. It's such a flawless system and so easy to organize and manage. It has all the features I like about others combined into one plus features that I didn't realize I needed (branded file sharing and messaging) Unlike dropbox or Google drive, sync has a messaging feature built in. There's no need to go back and forth. This saves so much time! Cons The price... and at first it took me a while to familiarize myself with how things work on sync. While it is a much better system it can be hard to adjust to it. I wish they offered more help with setup. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) We outgrew Google drives capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mary B. Supply Chain Supervisor Apparel & Fashion ### "Collaborative Partners and True Experts of their field!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2021 Implementing this software was one of the smoothest and most supportive processes I have been through with a software onboarding! As hiccups arose in the first weeks, they were handled with care, attention, and speed. The team at Sync really is focused a creating the best solution for your company, and not applying a blanket solution that is easiest for them! Pros iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding the use of this software to that team! Cons As with any software training, the tutorial video was pretty painful to work through. They were out of date for the software, and many of the lessons required to cover did not apply to the way we use the software. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reasons for choosing Sync iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding this software to that team! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/152127/Sync/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.