# Sync Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sync the right Apparel Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152127/Sync/reviews --- Sync 4.9 (17) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sync Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Mary B. Supply Chain Supervisor Apparel & Fashion Used the software for: Less than 6 months ### "Collaborative Partners and True Experts of their field!" June 23, 2021 5.0 Implementing this software was one of the smoothest and most supportive processes I have been through with a software onboarding! As hiccups arose in the first weeks, they were handled with care, attention, and speed. The team at Sync really is focused a creating the best solution for your company, and not applying a blanket solution that is easiest for them! Pros iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding the use of this software to that team! Cons As with any software training, the tutorial video was pretty painful to work through. They were out of date for the software, and many of the lessons required to cover did not apply to the way we use the software. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing Sync iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding this software to that team! Review Source KD Kira D. Co Owner Operator Automotive Used the software for: 6-12 months ### "I love sync!!!" June 21, 2022 5.0 I had paper invoices everywhere. When I tried to upload to Google drive or Dropbox there was always some sort of issue that complicated things a lot. Sync is so easy and has made us much more productive and efficient. It has helped us with our networking and client base tremendously as well. We're able to store and access information for the many other small businesses we collaborate with. Pros You really do "get your best work done". Sync makes it easy to look and feel professional too. In my opinion it's the best of this type of software. It really makes me feel secure and I trust that our privacy is valued. It's such a flawless system and so easy to organize and manage. It has all the features I like about others combined into one plus features that I didn't realize I needed (branded file sharing and messaging) Unlike dropbox or Google drive, sync has a messaging feature built in. There's no need to go back and forth. This saves so much time! Cons The price... and at first it took me a while to familiarize myself with how things work on sync. While it is a much better system it can be hard to adjust to it. I wish they offered more help with setup. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) We outgrew Google drives capabilities Review Source TP Tangeka P. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Great support for a great product" February 26, 2021 4.0 Our team is happy with this software and it has met and exceeded our needs. It is still a bit early for us, but we feel confident in it's performance thus far. Pros Customer service is superior! Any issues that have ever arised have been addressed and further education and support is always provided. The software itself is not difficult to use, and was easy to integrate into our existing systems Cons No real cons. The customer service is helpful and resourceful but can be a bit slow to respond. But when you can get in contact with someone you always get what you need and more Review Source JR Jason R. CFO Apparel & Fashion Used the software for: 2+ years ### "iSync is the only ERP I have ever worked with that I can strongly recommend " September 11, 2023 5.0 I've implemented multiple ERP's for different footwear/apparel companies during my career and Sync is the first system to exceed my expectations both in terms of simplicity/speed of implementation, functionality, ease of use and responsiveness when problems are encountered or new functionality is needed. Sync is the first ERP I have felt comfortable recommending to colleagues at other companies. Pros The functionality in Sync is extremely robust and it integrates seamlessly with our Shopify site, 3PL, EDI partners etc. The development and support team is head and shoulders above any other team I have worked with in the past. Cons I would like to see more flexibility on the reporting side of the platform. I understand that they are working on an updated reporting platform, so looking forward to seeing that. Reason for choosing Sync We chose Sync due to the fact that it had a broad range of apparel/footwear specific functionality. Review Source MN Matthew N. Managing Director Wholesale Used the software for: 1-2 years ### "Highly recommended! " September 11, 2023 5.0 Pros Easy to use/intuitive navigation, B2B integration, very supportive/agile team with great customer support Cons The experience thus far has been great - no negatives at this stage Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Review Source MP Malcolm P. Operations Manager Retail Used the software for: 2+ years ### "My experiences with Sync" January 30, 2019 5.0 Extremely good and all my needs are met , they are an example other software vendors need to follow in terms of customer service Pros \* Ease of use \* Guidance and training provided \* Ability to fulfil most functionality I require \* Exceptional customer service \* Quick and economical turn around of new reports \* Data integrity , I cannot recall one incident of issues with data integrity Cons \* There are one are two screens that are not as intuitive as could be , once you know what to do very easy , but if one had never worked in that screen you would not be able to proceed without training . Review Source Response from iSyncSolutions February 1, 2019 Hi Malcolm, Thanks for the great review & feedback. We aim to provide 99.997% guaranteed up time. I¿m glad that you have experienced the exceptional Data integrity in Sync. It is of utmost important to us to ensure that you can 100% rely on the information & reports provided by Sync. I¿m glad to hear that you see Sync as a positive example in the software industry & we will continue to try our hardest to provide the best service possible. FF Felicity F. Logistics Manager Retail Used the software for: 2+ years ### "Our company is Manufacturing and Retail Driven. " January 29, 2019 4.0 The reporting and system efficiency is of the highest quality. The staff are friendly and knowledgeable. Pros Due to the nature of our business, the Sync systems are able to achieve offshore manufacturing with minimal errors. Part of our manufacturing is in non English speaking countries and they are achieving the desired result. Our requirements are met 100%. Our processes are user friendly, efficient and ensure full trace-ability at all times. We use Sync for all our raw materials processing, full manufacturing processes, finished goods processing, distribution, web sales (including online) to our Finance integration. Cons As the Company Sync administrator I cannot fault the system in any way. We have the support of efficient and professional service from the local office if required. Review Source Response from iSyncSolutions January 30, 2019 Thanks Felicty for your review. We thoroughly enjoy working with you & the team. DL Dewald L. Production and Manufacturing Director Apparel & Fashion Used the software for: 2+ years ### "Sync review" January 30, 2019 5.0 Stand out operational system with great support and product development. Very happy with the system and will highly recommend the use in the industry. Pros Software is very user friendly and allows one to see the detail and to get a overall view of the operational activities. Support is of the highest quality and the development team are are very willing and capable with customized reports. The whole operational process can be done on one platform in an industry with many variables and diverse BOM's. The software platform is very consistent with no downtime and virtually no errors in data integrity. Extremely functional and reliable operational system. Cons Terminology in the industry is a problem and thus some descriptions/terminology is difficult to understand at first. Review Source LWS Lindy Wilma S. Owner / Design Manager Design Used the software for: 2+ years ### "Sync works for every business." February 4, 2019 5.0 The team has always been extremely helpful and friendly. If we have an issue it is addressed and resolved immediately. The trainers and support team are very friendly and knowledgeable. Pros Sync has a fantastic support team, that assist clients in making the software work for each individual business, regardless of how big or small they may be. Cons The fact that we are a smaller business does make all the releases we have to do tricky at times, but in a larger company this is a necessity. Review Source Response from iSyncSolutions February 5, 2019 Thanks for the awesome review! It¿s been great working with you & being part of the Sun Things growth! RM Roselynne M. Merchandise Director Apparel & Fashion Used the software for: 2+ years ### "Management by Exception" June 25, 2016 5.0 Our company has been using Sync for around 6 years now and it has really changed the way we are able to manage our business. It has also helped to improve productivity and meant that we were able to implement a fast fashion model. Pros It is easy to use and easy to train staff on the way it works. New improvements come out regularly, and support is fast and efficient. Cons Some of the features we would like to have developed take longer than we would like. Review Source Response from iSyncSolutions June 27, 2016 Thanks Roselynne. We really appreciate your feedback. We thoroughly enjoy working with your team & getting your valuable input. Sissyboy is an awesome brand! SJ Stuart J. Director Used the software for: ### "Sync is an outstanding system" June 8, 2016 5.0 We primarily use Sync for our inventory control. It is by far the best system we have used. Although relatively technical to use, the Sync team are extremely helpful and knowledgeable. One of the major benefits of this solution is the ability for the Sync team to develop a system specific to your business needs as well as ongoing support and tailored development that they provide. A fantastic team to work with! Review Source Response from iSyncSolutions June 8, 2016 Thanks Stuart, Agreed - your setup is a bit more complicated than most customers. We enjoy working with you & your team. It's been great to watch your company grow! Thanks for all of the support. GD GARY D. Director Apparel & Fashion Used the software for: 2+ years ### "The Need for Sync" May 3, 2021 5.0 We are always coming up with new ideas and the Sync team always work with us to give us the information we need from our business Pros Sync is fantastic and we cannot do without it. You can get the Sync Team to write reports specific to the needs of your own business. Cons There is not anything I don't like about Sync Review Source YN Yuliana N. fashion designer Consumer Goods Used the software for: Less than 6 months ### "sync software" February 4, 2019 5.0 Pros I'm new user of the software and so far like all the features of it. I can not specify most liked features at this stage. Cons Don't have any cons as I had not enough time to work with the software to pick up any. Review Source Response from iSyncSolutions February 5, 2019 Thanks for the positive review. RA Ryan A. President Used the software for: ### "Great Apparel software & Excellent customer service" June 3, 2016 5.0 Being one of Sync's first customers, we've see the system grow and mature over the years. Sync has stayed relevant with both technological changes & enhancements that have allowed us to expand to overseas markets & multiple locations. The Sync team is always keen to look for solutions to new business problems and scenarios that we face. We've maintained a great relationship over the years & enjoy working with the team! Review Source Response from iSyncSolutions June 7, 2016 Thanks Ryan, we enjoy being part of your companies success. RT Robert T. Share Holding GM Textiles Used the software for: 2+ years ### "Flexible and Customized " January 29, 2019 5.0 I think I can happily say we are running a like a well oiled machine now days, the few things that we are changing or developing are most to keep with the latest technologies of the time or upgrading to newer ways of doing things, or building a new fancy report. I would say my experience with sync has been great and will continue to be great for years to come, I have a great relationship with sync and look forward to new developments in the program to improve what already has been improved. The current state of all procedures are not set in stone, continuous improvement is what sync knows we are all about. Pros The fact that the sync team bends the software to suit your business. The package slowly changes and adapts to your business. There are big development updates that often bring in updates that you didn't know you needed however streamline your work flow further than you thought possible. Just recently Sync have developed a program for my company to scan jobs through the plant with a live immediate update to the server. it's been 5 years and to this day we have had no downtime, I can tell you which roll of fabric we used 5 years ago for the the garment you bring me today and it's full history this is where it gets interesting, where using history to predict the future of your business. I often use sync's data to forecast stock levels as well as tell the customer what they used before and help build a holding level for them going forward often to the customers surprise that we using data from so far back. I have appreciated that I have had a contact person who knows our system as well as we do, having a one stop person on speed dial goes a long way. Cons Early stages there were a few aspects that I would like changed however that would require the core system to change, these are all things of the past now days. I honestly believe you need a dedicated Sync admin on site, I was this person however if your company does not have a dedicated Sync admin or buy in from management to drive the system in, this could lead to a messy system. Capture bad data and you will get bad data out. changing what people have been doing or capturing over the past years to the new system will be your biggest challenge, people don't like change. (not really a con, this change is worth it if staff buy in) however this could be a challenge, with sync people are the biggest variable. Review Source JM Justin M. CEO Used the software for: ### "Fantastic Apparel solution with unrivalled customer support" June 2, 2016 5.0 We've been using the Sync for 11 years & it's been one of our strategic advantages in growing our business. It's great that we get free upgrades on a quarterly basis which ensures that we staying ahead. Sync also comes standard with 20+ modules- so it's got everything we need! Review Source Response from iSyncSolutions June 7, 2016 Thanks Justin, We appreciate your continued support. KN Kathleen N. prep Food & Beverages Used the software for: Less than 6 months ### "Sync" March 18, 2020 5.0 Pros It is very fun and easy to use, meant for clothing, and footwear companies, something that I want to invest in when I create designs. Cons Wish it had pattern grading, or layout, but overall it has most of the design tools necessary for designing. Review Source Similar Products Featured ## Related categories [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)