Product Details

Interaction analytics system with hot topics, root cause, call part and sentiment analyses.

Contact Details

NICE Systems

http://www.nice.com/

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Starting Price

  • Not provided by vendor

Interaction Analytics Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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