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Web-based text analytics software that includes root cause analysis, comments analysis, and text analysis in social feedback.
I used their website feedback analytic tool which was really good
Pros: Keeping track of all my feedback from the vistor just like an email function. The detailedand variety of reports were the best.
Cons: Certain conventions like the toggle for publishing forms were a little confusing and made me think as what should be done next. Aso the digital embed code seems to be hidden.