--- title: "TOP PRODUCER Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TOP PRODUCER Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more." source_url: "https://www.capterra.com/p/152143/Top-Producer-CRM/" page_type: "product" language: "en" --- # TOP PRODUCER Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TOP PRODUCER ## What is TOP PRODUCER? The new Top Producer X gives today's agents the tools they need to maintain relationships at every stage of the client life cycle. With integrated websites, texting, 'X' factor insights, and automated marketing we help agents use simple follow up tools to build lifelong relationships. Updates include search & save MLS properties, auto-update contacts, email tracking and calendar sync! ## What is TOP PRODUCER used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Real Estate Transaction Management](https://www.capterra.com/real-estate-transaction-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 323 user reviews Reviews sentiment Positive 75% Neutral 7% Negative 18% Pros & cons Comprehensive client relationship tools Centralized contact organization Outdated and unreliable email features High and increasing subscription costs Starting price $129 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Real Estate CRM / 2025 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TOP PRODUCER?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.topproducer.com/&name=TOP PRODUCER) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TOP PRODUCER 4.0 (323) VS. [4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $129 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (323) Ease Of Use 4.4 (249) Value For Money 3.8 (293) Value For Money 4.3 (228) Customer Service 4.1 (296) Customer Service 4.4 (235) ## TOP PRODUCER alternatives [4.2 (40)](https://www.capterra.com/p/205125/iHomefinder/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152143/Top-Producer-CRM/alternatives/) ## FAQs about TOP PRODUCER Overview ### What problems does TOP PRODUCER solve? TOP PRODUCER solves scattered client records, missed follow-ups, and dropped transaction steps by keeping contacts, notes, emails, tasks, listings, and closings in one real estate-focused system. Real estate agents, brokers, and transaction teams use it to manage large databases, automate lead nurturing, track pipelines, and stay on schedule. Answer based on 107 reviews Overview ### Which roles and teams benefit most from TOP PRODUCER? TOP PRODUCER is most used by real estate agents, Realtors, brokers, and brokerage owners who need to manage leads, track client communications, and organize property sales pipelines. Transaction coordinators and office administrators benefit from streamlining follow-ups, deal paperwork, scheduling, and contact management to keep transactions moving efficiently. Answer based on 321 reviews Overview ### What company size and industries is TOP PRODUCER built for? TOP PRODUCER is designed for small real estate businesses, with 85% of reviewers from small companies and 99% from Real Estate. It primarily serves real estate agents and teams, while midsize businesses account for 8% of reviewers and enterprises 7%, showing limited but present adoption beyond small firms. Answer based on 323 reviews Features and Usability ### What are the key features of TOP PRODUCER? TOP PRODUCER includes core CRM features like lead management, contact management, client management, and calendar reminders for follow-up. Reviewers also highlight differentiators such as transaction management, drip campaigns and email templates, MLS and Gmail/Outlook integrations, plus Market Snapshot and property insights for real estate-specific outreach and listing visibility. Answer based on 114 reviews Pricing ### How much does it cost and what fees or limitations are included? TOP PRODUCER starts at $129 per user/month for Pro, with Pro + Farming at 399/month, Pro + Leads at 429/month, Pro Teams 5 at 299/month, and Pro Teams 10 at 499/month. Reviewers call it good value for features, but some report annual contract commitments, cancellation issues, and rising prices. Answer based on 49 reviews Integrations ### Which third-party tools and platforms does TOP PRODUCER integrate with? TOP PRODUCER integrates with Gmail, Microsoft Outlook, and Microsoft 365 for email and contact syncing, plus BombBomb for video email and Dropbox and Google Drive for file storage. It also connects with Zapier, Follow Up Boss, and zBuyer. Reviewer mentions also reference Realtor.com and MLS connections. Answer based on 36 reviews Getting Started and Support ### How easy is it to onboard and train a team on TOP PRODUCER? TOP PRODUCER offers live online sessions, webinars, videos, and documentation, which help teams get started and provide refreshers over time. Many users say day-to-day use becomes easier with practice, but setup, imports, and admin configuration take more time. Nontechnical beginners often need extra coaching, while experienced agents onboard faster. Answer based on 45 reviews Getting Started and Support ### What customer support options does TOP PRODUCER offer, and how do users rate the experience? TOP PRODUCER offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as friendly, knowledgeable, and quick to answer, especially through chat and onboarding. Others report inconsistent experiences, including slower responses, billing or cancellation frustrations, and periods when resolving technical issues took too long. Answer based on 114 reviews Lead management ### How well does TOP PRODUCER handle lead management? TOP PRODUCER helps real estate agents organize leads, assign follow-up plans, and track conversations in one place. Individual agents and team leaders often value its customization, nurturing tools, and visibility into pipelines, though some users report weak lead quality, outdated workflows, and gaps with lead import or routing integrations. Answer based on 66 reviews ## Who uses TOP PRODUCER? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive client relationship tools 80% positive reviews out of 46 Most reviewers indicate client management enables easy tracking, follow-up, and organization of client details and interactions. Tony M. Realtor, 501 - 1,000 employees. "Helps me stay on top of current/past/prospect clients with an easy to use platform and the ability to create tasks to keep me informed." Outdated and unreliable email features 68% negative reviews out of 37 Some reviewers describe email functionality as outdated, unreliable, difficult to use, and lacking essential integration and tracking options. Hector T. Broker Associate, 501 - 1,000 employees. "Constant problems with my email integration validation; and, not accepting a secondary email address in conjuction with my primary email address." Centralized contact organization 78% positive reviews out of 36 Most users report contact management keeps all contact information accessible, organized, and simplifies ongoing communication tasks. Ashlyn W. Office Manager, 2 - 10 employees. "Top Producer has helped us get all of our contacts into one place and prompts us to stay on top of contacting them." High and increasing subscription costs 70% negative reviews out of 37 Most reviewers feel pricing is expensive, with frequent increases and required long-term payments even if not using the product. Randy B. associate Broker, 201 - 500 employees. "x does less than half of what 8i offered and costs to use are higher with even higher add ons" Difficult and restrictive cancellation process 100% negative reviews out of 22 Most users report cancellation is challenging, with inflexible contracts, ongoing charges, and unresponsive support when ending service. ## Features AI summary Based on 1,447 Real Estate CRM reviews Capterra reviewers point to these as the top features buyers look for in real estate CRM software: - **Contact Database** (**61%** of reviewers rated this feature as critical) - **Customer Database** (**50%**) - **Contact Management** (**54%**) TOP PRODUCER supports all three of the features reviewers rank highest: **Contact Database**, **Customer Database**, and **Contact Management**. Together, these capabilities help real estate businesses keep client and prospect information organized, maintain accurate records across relationships, and manage ongoing communication more effectively, allowing teams to respond faster and build stronger client connections. Contact Database 4.6 (110) 66.36% of 110 reviewers that rated this feature as important or highly important With this capability, you can easily search, update, and access all client information in one place. Reviewers appreciate how straightforward it is to find, manage, and personalize contact records, noting its reliability and importance for daily business and follow-up. Contact Management 4.1 (158) 66.46% of 158 reviewers that rated this feature as important or highly important TOP PRODUCER offers tools to organize, categorize, and stay in touch with clients. Users think it’s easy to search, group, and update contacts, set reminders, and automate follow-ups, though some mention the interface can be complicated or not user-friendly for everyone. Alerts/Notifications 3.9 (86) 50.00% of 86 reviewers that rated this feature as important or highly important It gives you timely reminders for client follow-ups, tasks, and deadlines. Reviewers appreciate how alerts help them remember important activities, stay organized, and keep in touch with clients, though a few mention occasional lag or not using this aspect frequently. Lead Management 3.8 (125) 60.00% of 125 reviewers that rated this feature as important or highly important You can track, group, and follow up with leads efficiently. Some users say it’s easy to assign tasks, connect with online lead sources, and stay on top of prospects, but others report integration issues and difficulties with usability or lead quality. Lead Capture 4.4 (31) 58.06% of 31 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers For Real Estate 4.5 (71) 63.38% of 71 reviewers that rated this feature as important or highly important For realtors, real estate investors, property managers, and other real estate professionals. TOP PRODUCER 67 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: It gives you timely reminders for client follow-ups, tasks, and deadlines. Reviewers appreciate how alerts help them remember important activities, stay organized, and keep in touch with clients, though a few mention occasional lag or not using this aspect frequently. - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automatic Adjustments: Making price adjustments to comparable property - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Management: Manage contact details and communication with clients - Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: With this capability, you can easily search, update, and access all client information in one place. Reviewers appreciate how straightforward it is to find, manage, and personalize contact records, noting its reliability and importance for daily business and follow-up. - Contact Management: TOP PRODUCER offers tools to organize, categorize, and stay in touch with clients. Users think it’s easy to search, group, and update contacts, set reminders, and automate follow-ups, though some mention the interface can be complicated or not user-friendly for everyone. - Critical Date Alerts: Notifications received when important dates and deadlines are coming up - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - For Real Estate Agencies: For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: You can track, group, and follow up with leads efficiently. Some users say it’s easy to assign tasks, connect with online lead sources, and stay on top of prospects, but others report integration issues and difficulties with usability or lead quality. - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Market Charts: Charts that represent what are current market situation, prices, trends and more - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Alerts: Notifications via mobile devices - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Price Forecasting: Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Web-based Deployment: SaaS, web-based, online deployment - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (321) 3.9 Based on 321 reviews ## Pricing Value for money 3.8 (293) [View pricing plan details](https://www.capterra.com/p/152143/Top-Producer-CRM/pricing/) Pro $129.00 Per User,Per Month It includes: - Capture Leads With Real Estate Websites - MLS Connection - Top Producer CRM - Automated SMS/email lead response - Built-in Transaction Management - Direct integration with over 320 MLS boards - Branded MLS Market Reports Pro + Leads $429.00 Other,Per Month It includes: - Steady stream of exclusive leads - Automated multi-touch lead response - Affordable leads in your target market Pro + Farming $399.00 Other,Per Month It includes: - Predictive farming insights - Automated multi-channel marketing campaign - Build your listing pipeline - Just Listed and Just Sold postcards Pro Teams 5 $299.00 Other,Per Month It includes: - Capture Leads With Real Estate Websites - Consolidate Leads With Fivestreet Real Estate Lead Management - Fivestreet - Market Snapshot - MLS Connection - Top Producer CRM - Additional team functionality - Everything in Pro - Shared access to contacts - Option to add Smart Targeting - Up to 5 users Pro Teams 10 $499.00 Other,Per Month It includes: - Home Valuation Landing Page - Online Advertising - Predictive Analytics - Lead Nurturing - Acquire Leads from Social Media - Reports View Insights - Branded Reports Value for money 3.8 (293) 3.8 Based on 293 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ BombBomb](https://www.capterra.com/p/117295/BombBomb/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (296) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (296) 4.1 Based on 296 reviews ## User reviews Overall rating 4.0 Based on 323 reviews Filter by rating 5(177) 4(66) 3(23) 2(14) 1(43) Mentioned topic Sorted by most recent KW KEITH W. sale representative Real Estate ### "WASTE OF MONEY AND TIME" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 12, 2025 it was the worst lead gen company I ever used, horrible quality of leads with incomplete or inaccurate information and invalid phone numbers in many cases Pros THE CRM WAS DECENT overall very dissatisfied with quality of leads and customer service it took them Cons a large percent (over 60%)of the leads had invalid phone numbers an some had invalid emails. they charge and then give you very poor quality leads. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samantha R. Realtor Real Estate ### "Top Producer Lands on Top" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 8, 2025 Pros What is great about Top Producer is that is allows you to tie your whole day together - schedule overview, to dos, client follow ups, conversation logs/client notes, and your CRM, plus your current listings and transactions. Cons The least appealing part about Top Producer has nothing to do with its capabilities, but simply the lack of an app. The desktop site is fully functional on mobile, but having to navigate to the site, login and wade through the desktop site on a mobile device is nowhere near as efficient as an app would be. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) I needed something that was more robust than just contact management and would track transactions, call logs, follow ups as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Melanie G. Owner Real Estate ### "DO NOT waste your money on this product or company. They have no idea about CX" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 22, 2025 When I first started in 2007, I loved this product and company. Essentially TP has become the Blackberry of techonology for real estate agents. It's not worth the money. The technology is dated, they are so far behind other companies. There is no such thing as client experience. To have to call back to talk to a supervisor. When cancelling my account. I'm told I have to wait TWO business days to have someone else cancel my account. That's after waiting 30 minutes on the phone. This used to be a good product until they were sold. Pros nothing anymore. This was a good product until technology started to change. They didn't keep up with the times. Cons there customer service is terrible. They have been over billing me and I had to call back to talk to a supervisor because supervisors don't call clients. back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB sara B. Agent Real Estate ### "Misleading, Unethical, and a Complete Waste of Money" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 17, 2025 Misleading, Unethical, and a Complete Waste of Money I signed up with Top Producer based on their promises of providing quality leads and real value. Unfortunately, my experience was the exact opposite. The leads I received were either completely unqualified or nonexistent. It felt like a bait-and-switch from day one. When I asked to cancel my contract due to the lack of performance, they refused—locking me into a service that did not deliver even the bare minimum. Their support team was unhelpful, dismissive, and clearly more focused on collecting payments than actually helping agents succeed. This is nothing more than a money grab. Save yourself the time, money, and frustration. There are better, more transparent services out there. Top Producer is a textbook example of how not to do business. Pros Honestly, not much. The platform looked promising at first glance, but unfortunately, the experience didn’t live up to the expectations. The leads were poor quality, support was unresponsive, and the refusal to cancel the contract was extremely frustrating. Cons The entire experience was unprofessional and frustrating. The leads were completely useless—either fake or totally unqualified. When I asked to cancel my contract, they literally hung up the phone on me. Their customer service is dismissive and disrespectful. It’s clear they’re more interested in locking you into payments than actually providing value. Total waste of time and money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Katie P. Realtor Real Estate ### "SCAM. Don't do it. They do not provide real leads. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 11, 2025 Horrible. Months after I cancelled, I got charged again. Pros Sadly this a Scam. They do not provide any service. Cons Not one of my leads panned out. Most Numbers were fake or in a different geographical area. This is not digital marketing with real leads. Fake phone numbers. Don't get tricked like I did. I'm going to file a report with the Better Business Bureau. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GR Greg R. Realtor Broker Real Estate ### "Do not Waste your Time and Money!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 26, 2025 TERRIBLE giant waste of money. There is literally no one to EVER speak to on the phone for customer support....it's all Live chat. They lie and tell you you'll get a certain amount of leads a month to get you to sign up, then when you don't and ask why, they tell you it's over the duration of your contract. So, you're stuck paying for a service that's terrible to begin with and not even getting any of their crappy leads anyway. Pros They talk a good talk and sucker you into a terrible service Cons All the leads are worthless, come from Facebook, can never get in touch with any of them, fake numbers, bad email addresses Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tom P. Broker Real Estate ### "Love Top Producer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2025 I have been a user for 23 years an it has always worked well for what I do and love it Cons Would like to learn more about new ways to use it to generate leads Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tom H. Realtor Real Estate ### "Great CRM - Stands the Test of Time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 My experience (of decades) with Top Producer was great. Very good customer service. Pros I like the ability to not only keep track of my contacts but also the functionality of to-do lists for listings or closings based around listing date, or around mutual agreement date. Cons Perhaps the cost. I only say that because my office now provides a very decent CRM which is $0 per month for agents. Hard to compete with that! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Linda G. Realtor Real Estate ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2024 I have had it for many years and have been happy Pros The fact that I can get help anytime and the agent is really knowledgeable Cons It is only my inability to learn about all the extra features it offers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Joyce G. Realtor Real Estate ### "Top Producer Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2024 The trainer was great as was the initial contact person Pros It's very organized and very automated which is nice Cons The quality of the leads is not good. More should be done to get better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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