# TOP PRODUCER Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TOP PRODUCER Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more. Source: https://www.capterra.com/p/152143/Top-Producer-CRM --- # TOP PRODUCER Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TOP PRODUCER ## What is TOP PRODUCER? The new Top Producer X gives today's agents the tools they need to maintain relationships at every stage of the client life cycle. With integrated websites, texting, 'X' factor insights, and automated marketing we help agents use simple follow up tools to build lifelong relationships. Updates include search & save MLS properties, auto-update contacts, email tracking and calendar sync! ## What is TOP PRODUCER used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Real Estate Transaction Management](https://www.capterra.com/real-estate-transaction-management-software/) Top alternative Featured Overall rating Based on 323 user reviews Reviews sentiment Positive 75% Neutral 7% Negative 18% Pros & cons Comprehensive client relationship tools Centralized contact organization Outdated and unreliable email features High and increasing costs Starting price $129 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TOP PRODUCER?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.topproducer.com/&name=TOP PRODUCER) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TOP PRODUCER 4.0 (323) VS. [4.4 (562)](https://www.capterra.com/p/176447/BoldTrail/reviews/) Starting Price $129 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (323) Ease Of Use 4.1 (562) Value For Money 3.8 (293) Value For Money 4.3 (483) Customer Service 4.1 (296) Customer Service 4.2 (511) ## TOP PRODUCER alternatives [4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.6 (5,832)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (18,772)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152143/Top-Producer-CRM/alternatives/) ## Who uses TOP PRODUCER? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive client relationship tools 80% positive reviews out of 46 Most users report client management helps organize contacts, track interactions, and maintain ongoing relationships efficiently. Mike K owner, 2 - 10 employees. "Coupled with outstanding customer support, Top Producer CRM stands out as a comprehensive, user-friendly solution that has transformed the way I manage my client relationships and business operations." Outdated and unreliable email features 68% negative reviews out of 37 Some reviewers say email tools are unreliable, difficult to set up, and lack modern marketing or tracking capabilities. Hector T Broker Associate, 501 - 1,000 employees. "Constant problems with my email integration validation; and, not accepting a secondary email address in conjuction with my primary email address." Centralized contact organization 78% positive reviews out of 36 Most reviewers describe contact management as intuitive, allowing easy updates, note-taking, and streamlined communication tracking. Ashlyn W Office Manager, 2 - 10 employees. "Top Producer has helped us get all of our contacts into one place and prompts us to stay on top of contacting them." High and increasing costs 70% negative reviews out of 37 Most users comment pricing is expensive, with frequent increases and mandatory long-term payments regardless of usage. Randy B associate Broker, 201 - 500 employees. "x does less than half of what 8i offered and costs to use are higher with even higher add ons" Difficult cancellation and refund process 100% negative reviews out of 22 Users say cancellation is challenging, with strict contracts, ongoing charges, and unresponsive support prolonging account closure. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.1 (158) 66.46% of 158 reviewers that rated this feature as important or highly important It gives you tools to organize, categorize, and stay in touch with clients. Some reviewers find it easy to group contacts, automate follow-ups, and set reminders, while others say it can feel complicated or not intuitive for new users. Lead Management 3.8 (125) 60.00% of 125 reviewers that rated this feature as important or highly important TOP PRODUCER offers ways to track, group, and follow up with leads. Some users report it’s easy to assign tasks and stay connected, but others say integration with lead sources is limited and the interface can be outdated or hard to use. Contact Database 4.6 (110) 66.36% of 110 reviewers that rated this feature as important or highly important With this capability, you can easily search, update, and access all client details in one place. Reviewers appreciate the straightforward interface, efficient search, and centralized storage, though some mention navigation can be confusing until you learn the system. Alerts/Notifications 3.9 (86) 50.00% of 86 reviewers that rated this feature as important or highly important This aspect helps you stay on top of tasks and client interactions with timely reminders. Users think daily alerts for deadlines and follow-ups are valuable, though a few mention delays or confusion about how notifications work. For Real Estate 4.5 (71) 63.38% of 71 reviewers that rated this feature as important or highly important For realtors, real estate investors, property managers, and other real estate professionals. Interaction Tracking 3.9 (65) 49.23% of 65 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts TOP PRODUCER 67 features Track and document all activities across devices, networks, and other systems This aspect helps you stay on top of tasks and client interactions with timely reminders. Users think daily alerts for deadlines and follow-ups are valuable, though a few mention delays or confusion about how notifications work. Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Making price adjustments to comparable property Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage contact details and communication with clients Match clients or tenants with suitable properties based on their specific requirements, preferences and budget Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat With this capability, you can easily search, update, and access all client details in one place. Reviewers appreciate the straightforward interface, efficient search, and centralized storage, though some mention navigation can be confusing until you learn the system. It gives you tools to organize, categorize, and stay in touch with clients. Some reviewers find it easy to group contacts, automate follow-ups, and set reminders, while others say it can feel complicated or not intuitive for new users. Notifications received when important dates and deadlines are coming up Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Defines specific deal parameters to negotiate and secure deals Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails For realtors, real estate investors, property managers, and other real estate professionals. For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners. Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads TOP PRODUCER offers ways to track, group, and follow up with leads. Some users report it’s easy to assign tasks and stay connected, but others say integration with lead sources is limited and the interface can be outdated or hard to use. Engage with a lead throughout the sales process by actively providing information Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Charts that represent what are current market situation, prices, trends and more Automate workflows and trigger campaigns based on customer actions Notifications via mobile devices Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Notifications that are delivered to users as soon as an event occurs Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Pipeline view and tracking lead status Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage, record and track all business exchanges in form of money and its related interactions in the system SaaS, web-based, online deployment Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (321) 3.9 Based on 321 reviews ## Pricing Value for money 3.8 (293) [View pricing plan details](https://www.capterra.com/p/152143/Top-Producer-CRM/pricing/) Pro $129.00 Per User,Per Month It includes: - Capture Leads With Real Estate Websites - MLS Connection - Top Producer CRM - Automated SMS/email lead response - Built-in Transaction Management - Direct integration with over 320 MLS boards - Branded MLS Market Reports Pro + Leads $429.00 Other,Per Month It includes: - Steady stream of exclusive leads - Automated multi-touch lead response - Affordable leads in your target market Pro + Farming $399.00 Other,Per Month It includes: - Predictive farming insights - Automated multi-channel marketing campaign - Build your listing pipeline - Just Listed and Just Sold postcards Pro Teams 5 $299.00 Other,Per Month It includes: - Capture Leads With Real Estate Websites - Consolidate Leads With Fivestreet Real Estate Lead Management - Fivestreet - Market Snapshot - MLS Connection - Top Producer CRM - Additional team functionality - Everything in Pro - Shared access to contacts - Option to add Smart Targeting - Up to 5 users Pro Teams 10 $499.00 Other,Per Month It includes: - Home Valuation Landing Page - Online Advertising - Predictive Analytics - Lead Nurturing - Acquire Leads from Social Media - Reports View Insights - Branded Reports Value for money 3.8 (293) 3.8 Based on 293 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ BombBomb](https://www.capterra.com/p/117295/BombBomb/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (296) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (296) 4.1 Based on 296 reviews ## User reviews Overall rating 4.0 Based on 323 reviews Filter by rating 5(177) 4(66) 3(23) 2(14) 1(43) Mentioned topic Sorted by most recent KW KEITH W. sale representative Real Estate ### "WASTE OF MONEY AND TIME" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 12, 2025 it was the worst lead gen company I ever used, horrible quality of leads with incomplete or inaccurate information and invalid phone numbers in many cases Pros THE CRM WAS DECENT overall very dissatisfied with quality of leads and customer service it took them Cons a large percent (over 60%)of the leads had invalid phone numbers an some had invalid emails. they charge and then give you very poor quality leads. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samantha R. Realtor Real Estate ### "Top Producer Lands on Top" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 8, 2025 Pros What is great about Top Producer is that is allows you to tie your whole day together - schedule overview, to dos, client follow ups, conversation logs/client notes, and your CRM, plus your current listings and transactions. Cons The least appealing part about Top Producer has nothing to do with its capabilities, but simply the lack of an app. The desktop site is fully functional on mobile, but having to navigate to the site, login and wade through the desktop site on a mobile device is nowhere near as efficient as an app would be. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) I needed something that was more robust than just contact management and would track transactions, call logs, follow ups as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Melanie G. Owner Real Estate ### "DO NOT waste your money on this product or company. They have no idea about CX" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 22, 2025 When I first started in 2007, I loved this product and company. Essentially TP has become the Blackberry of techonology for real estate agents. It's not worth the money. The technology is dated, they are so far behind other companies. There is no such thing as client experience. To have to call back to talk to a supervisor. When cancelling my account. I'm told I have to wait TWO business days to have someone else cancel my account. That's after waiting 30 minutes on the phone. This used to be a good product until they were sold. Pros nothing anymore. This was a good product until technology started to change. They didn't keep up with the times. Cons there customer service is terrible. They have been over billing me and I had to call back to talk to a supervisor because supervisors don't call clients. back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB sara B. Agent Real Estate ### "Misleading, Unethical, and a Complete Waste of Money" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 17, 2025 Misleading, Unethical, and a Complete Waste of Money I signed up with Top Producer based on their promises of providing quality leads and real value. Unfortunately, my experience was the exact opposite. The leads I received were either completely unqualified or nonexistent. It felt like a bait-and-switch from day one. When I asked to cancel my contract due to the lack of performance, they refused—locking me into a service that did not deliver even the bare minimum. Their support team was unhelpful, dismissive, and clearly more focused on collecting payments than actually helping agents succeed. This is nothing more than a money grab. Save yourself the time, money, and frustration. There are better, more transparent services out there. Top Producer is a textbook example of how not to do business. Pros Honestly, not much. The platform looked promising at first glance, but unfortunately, the experience didn’t live up to the expectations. The leads were poor quality, support was unresponsive, and the refusal to cancel the contract was extremely frustrating. Cons The entire experience was unprofessional and frustrating. The leads were completely useless—either fake or totally unqualified. When I asked to cancel my contract, they literally hung up the phone on me. Their customer service is dismissive and disrespectful. It’s clear they’re more interested in locking you into payments than actually providing value. Total waste of time and money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Katie P. Realtor Real Estate ### "SCAM. Don't do it. They do not provide real leads. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 11, 2025 Horrible. Months after I cancelled, I got charged again. Pros Sadly this a Scam. They do not provide any service. Cons Not one of my leads panned out. Most Numbers were fake or in a different geographical area. This is not digital marketing with real leads. Fake phone numbers. Don't get tricked like I did. I'm going to file a report with the Better Business Bureau. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Greg R. Realtor Broker Real Estate ### "Do not Waste your Time and Money!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 26, 2025 TERRIBLE giant waste of money. There is literally no one to EVER speak to on the phone for customer support....it's all Live chat. They lie and tell you you'll get a certain amount of leads a month to get you to sign up, then when you don't and ask why, they tell you it's over the duration of your contract. So, you're stuck paying for a service that's terrible to begin with and not even getting any of their crappy leads anyway. Pros They talk a good talk and sucker you into a terrible service Cons All the leads are worthless, come from Facebook, can never get in touch with any of them, fake numbers, bad email addresses Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tom P. Broker Real Estate ### "Love Top Producer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2025 I have been a user for 23 years an it has always worked well for what I do and love it Cons Would like to learn more about new ways to use it to generate leads Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tom H. Realtor Real Estate ### "Great CRM - Stands the Test of Time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 My experience (of decades) with Top Producer was great. Very good customer service. Pros I like the ability to not only keep track of my contacts but also the functionality of to-do lists for listings or closings based around listing date, or around mutual agreement date. Cons Perhaps the cost. I only say that because my office now provides a very decent CRM which is $0 per month for agents. Hard to compete with that! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Linda G. Realtor Real Estate ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2024 I have had it for many years and have been happy Pros The fact that I can get help anytime and the agent is really knowledgeable Cons It is only my inability to learn about all the extra features it offers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Joyce G. Realtor Real Estate ### "Top Producer Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2024 The trainer was great as was the initial contact person Pros It's very organized and very automated which is nice Cons The quality of the leads is not good. More should be done to get better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/) Popular comparisons [CINC vs TOP PRODUCER](https://www.capterra.com/compare/152143-152829/Top-Producer-CRM-vs-CINC)[BoldTrail vs TOP PRODUCER](https://www.capterra.com/compare/152143-176447/Top-Producer-CRM-vs-BoldTrail)[Sell.Do vs TOP PRODUCER](https://www.capterra.com/compare/151826-152143/Sell-Do-vs-Top-Producer-CRM)[Lofty vs TOP PRODUCER](https://www.capterra.com/compare/152143-157457/Top-Producer-CRM-vs-Lofty)[BoomTown vs TOP PRODUCER](https://www.capterra.com/compare/151892-152143/BoomTown-vs-Top-Producer-CRM)[RealOffice360 vs TOP PRODUCER](https://www.capterra.com/compare/152143-176934/Top-Producer-CRM-vs-RealOffice360)[HubSpot CRM vs TOP PRODUCER](https://www.capterra.com/compare/152143-152373/Top-Producer-CRM-vs-HubSpot-CRM) [Pipedrive vs TOP PRODUCER](https://www.capterra.com/compare/132666-152143/Pipedrive-vs-Top-Producer-CRM)[Zoho CRM vs TOP PRODUCER](https://www.capterra.com/compare/152143-155928/Top-Producer-CRM-vs-Zoho-CRM)[EngageBay CRM vs TOP PRODUCER](https://www.capterra.com/compare/152143-178819/Top-Producer-CRM-vs-EngageBay-Marketing)[eWay-CRM vs TOP PRODUCER](https://www.capterra.com/compare/152143-152769/Top-Producer-CRM-vs-eWay-CRM)[Follow Up Boss vs TOP PRODUCER](https://www.capterra.com/compare/130020-152143/Follow-Up-Boss-vs-Top-Producer-CRM)[monday.com vs TOP PRODUCER](https://www.capterra.com/compare/147657-152143/monday-com-vs-Top-Producer-CRM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)