# Page 6 | TOP PRODUCER Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is TOP PRODUCER the right Real Estate CRM solution for you? Explore 323 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152143/Top-Producer-CRM/reviews --- TOP PRODUCER 4 (323) [View alternatives](https://www.capterra.com/p/152143/Top-Producer-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of TOP PRODUCER ## Showing most helpful reviews Showing 126-150 of 323 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EG Eddie G. Team Leader Real Estate Used the software for: 2+ years ### "Professional service representation and tech support" September 26, 2023 5.0 Overall the system works well. I have been a TOP PRODUCER user since its inception. I appreciated working with \[sensitive content hidden\], she is patient and knows her job well. I also met with \[sensitive content hidden\] on the phone. This guy is a true pro when it comes to TOP PRODUCER. These people are TOP PRODUCERs!! Cheers, Eddie G Pros It may take time to master the system but once you play with for awhile it becomes second nature Cons There isnt much to dislike, I do not have any negative comments Review Source FS Frank S. Agent Real Estate Used the software for: 1-2 years ### "Excellent Customer Support and It is needed" February 26, 2020 1.0 Not good, when frustrated by the ongoing calls for help and it was time to cancel I was told that It was necessary to continuing to pay for this software. Which while it bills on a month to month basis is a trap for an inescapable contract. The antiquated billing approach matches the user interface. Most software these days allow you to pay for the value you receive and not try to hold you captive. Pros Provided some automation of some frequently performed functions but lacked a more modern user interface and required way too much individual tailoring by individual users. The Customer support team was great however for most problems. Cons The user interface, lack of integrated texting features, lack of support for Google Voice, the appearance of an email interface that was horrible and required rework external to the CRM in Google email. Strongly recommend trying another CRM and using this as a last resort Review Source Response from Top Producer March 12, 2020 Thank you Frank for your feedback! We're sorry to hear about your experience. We make every effort to disclose the 12 month terms and conditions with third party sites like Capterra, as well as visible on our website, purchase receipts, and live consultations. Have you checked out Top Producer X CRM in beta? It offers text, streamlined workflows and a modern interface to help ease of use! You can start using it with your username and password here : https://CRM.topproducer.com. FD Frank D. Broker-Owner Real Estate Used the software for: 2+ years ### "Excellent real estate tool" July 5, 2023 5.0 Excellent. Have provided it to my team Pros Ease of use, flexible options, good for internet activities Cons Sometimes difficult to group contacts for follow up Reason for choosing TOP PRODUCER tools, ease of use Review Source Response from Top Producer July 6, 2023 Thank you for the review, Frank! We are very happy to hear you're finding Top Producer is meeting your team's needs! Also glad you find it easy to use - this is a key focus for our team because we know how busy real estate agents are. Keep the feedback coming and if there's any way the team can help, just reach out. We're happy to help and thank you for your business. RA Roz A. Agent Real Estate Used the software for: 2+ years ### "Good Product for Transaction Mgt pay attention to the contract" April 6, 2020 5.0 The experience with Top Producer is good, the customer support is polite and helpful. Do pay attention to the contract when signing up. You can't get out of the agreement easily and if you sign up for a bundle you are in it for a 1 year contract. My recommendation would be to sign up for the basic plan see if it works for you then go on to a bundle plan. I did the reverse, and later switched companies where I didn't need the website or Market Snapshot etc and it I couldn't adjust easily I was stuck paying for it for 5 months at $114/ a month and not using it. Pros We had used Top Producer from 1999 to 2010 an decided to buy it again because of our past success with the transaction plans. I think Top Producer is a good suite of products for the right person. Activities management is probably the best feature. It's great to use when you have a transaction coordinator. Cons Learning this product is time consuming. Plan to spend the time to immerse yourself in this. I personally did not find it to be intuitive but I'm not the best at technology. I think if you are a single agent this may not be the easiest option. If you have a good administrative assistant that has the time to learn this and dig deep, I've found assistants really like the plans. Review Source Response from Top Producer April 29, 2020 Thank you for your feedback Roz! We appreciate being a part of your business! Ease of use is big focus for us in the new Top Producer? X! NL Nancy L. transaction coordinator Real Estate Used the software for: 2+ years ### "Love this program!" May 7, 2024 5.0 Pros I put all my information in - it's always available. Cons I did not use the marketing feature, but it seemed like something that would be useful Review Source LT Lee T. Agent Real Estate Used the software for: 2+ years ### "RE Agent Lee T" March 4, 2024 5.0 1-10 give an 8 since tasks can be difficult. Pros The CRM database of clients was helpful. Cons Difficult to do tasks sometimes like labels. Review Source RS Renata S. Real Estate Agent Real Estate Used the software for: 6-12 months ### "TOP PRODUCER CRM IS THE BEST! " April 20, 2020 5.0 Amazing results. Fast, efficient and cost-effective. I truly appreciate having access to such a great system! Pros Top Producer is truly the best CRM program out there! I have been using it for about 8 years and find it super easy and quick to use. They offer great training courses and are always happy to help me with any questions I have. I used other CRM systems before and really appreciate the difference. I am able to efficiently community with my database, organize my appointments and send effective emails. They offer a great template library, a calendar, and a follow-up system. I wish that I had started using it at the beginning of my career. If you are a new or experienced agent this is the perfect system for you to use. I have invited many of my friends to use Top Producer and everyone is ecstatic with the results! Cons When I first started using Top Producer I had many questions and through the Top Producer University and their customer service department I had all of my questions answered quickly and efficiently. Review Source Response from Top Producer April 29, 2020 Thank you for your feedback Renata! We appreciate being a part of your business! Free support and coaching will continue to be a focus for us ! BS Brian S. Broker Real Estate Used the software for: 2+ years ### "My take on Top Producer" March 21, 2024 5.0 Overall, I enjoyed using Top Producer. The biggest hurdle is getting team members to use the software. Pros I enjoyed using Top Producer as a team leader. I was able to distribute leads to team members & could see their notes with the client. Cons It's not really a "con", but Top Producer has SO MUCH content (emails, drip campaigns, etc) baked in to the software, that it can seem overwhelming to an agent (especially a NEW agent). Reason for choosing TOP PRODUCER Team functions were a must for us when we purchased Top Producer. Review Source JJ Jackie J. Real Estate Broker Real Estate Used the software for: 2+ years ### "Client Management" May 16, 2024 5.0 Pros Great CRM system to keep in touch with my clients. Cons System is a bit slow sometimes, and laggy when I try to send emails to too many contacts. Review Source JC John C. Broker / Owner Real Estate Used the software for: 2+ years ### "Innovative product that uses feedback from users to improve " August 16, 2023 4.0 Pros Just as the title says Innovative product that uses feedback from users to improve which is very important to keep consumers happy. Cons Top producer sold me smartzip. Smartzip was ok in the past but currently it is a low quality lead generating tool despite how much we pay for it. Review Source VR Verified Reviewer Realtor Real Estate Used the software for: 1-2 years ### "Great way to keep track of activities" February 18, 2020 5.0 I wouldn't use every feature, but it's nice that they are there. Pros It is a GREAT alternative to a phone book. It stores all of the hundreds of contacts we have in the office and easily lets us import MLS info to addresses to keep track of listings. Whenever we advertise or show anything we go into the program and record it. Every month we create listing reports and share them with our owners to let them know what exposure their listing has gotten. Cons It can be awkward, and we used to use the flyer-maker feature but I found it to be a little slow and clunky. Review Source Response from Top Producer March 12, 2020 Thank you for your feedback! We appreciate being a part of your business! Our next generation CRM almost completed beta offers streamlined workflows and a modern interface to help ease of use! You can check it out using your username and password here : https://CRM.topproducer.com. Kristin G. Real Estate Agent Real Estate Used the software for: 6-12 months ### "Everything a CRM Should Be" May 11, 2020 4.0 Excellent. From purchasing the software to getting everything set up... I have had a great experience. Pros Functionality, tools available, interface, style and design of the software Cons When using 8i I need to use Internet Explorer. That's the biggest downfall. I use Chrome for everything so having to have another browser open is a little bit frustrating. Switched from [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) I didn't want to use the traditional CRM provided by my broker so they could have access to my database if I ever decided to switch brokerages. Otherwise, I most likely would not have even looked at using another CRM. But glad I did. I love Top Producer! Review Source Response from Top Producer May 29, 2020 Thank you for your feedback Kristin! We appreciate being a part of your business.Upgrades will continue to come! JM Jenel M. Broker-Salesperson Real Estate Used the software for: Less than 6 months ### "Best CRM I have come across to date!" May 16, 2024 5.0 Overall, I am incredibly happy with Top Producer, and I am excited for all the features and tools that I will learn and implement in my business. Pros Top Producer keeps inquiries right in front of you and helps you to maintain a steady nurture campaign which helps to convert into viable leads. Cons Using the software on a mobile device doesn't always work as planned. Email signatures wont upload when you send from a mobile device. Review Source dD dennis D. Realtor Real Estate Used the software for: 2+ years ### "Great Real Estate CMR" August 10, 2023 5.0 I have been with Top Producer for more than 20 years Pros the assistance it gives me with my Real estate business Cons I like to see additional features that i have made in product suggestions Review Source TS Tim S. Owner Real Estate Used the software for: 2+ years ### "Top Producer Experience for decades" May 24, 2024 5.0 Pros The complete package. The contact files were simple to set up and retrieve later. Cons A little expensive but ultimately worth the costs. Review Source AV Antje V. Sales Associate Real Estate Used the software for: 2+ years ### "Plus & Minus of TP" October 24, 2023 4.0 Being able to do Mass mailings to all the emails in the data base unlike KVCore where you can only email the person set up and not the spouse unless you set them up separately. Pros I like most everything in 8i but I don't care for TPX accept the texting feature Cons They changed to a different format when they sold the company and I lost ALL my templates Review Source JG James G. Realtor Real Estate Used the software for: 2+ years ### "Real Estate Agent User for 20+ years" January 10, 2024 4.0 Been using it for 20 years, so it meet most of my needs. Bottom line, I use it. Pros Pretty user friendly. Support has always been pretty good. Cons No pre-prepared action plans with updated content. Have to create your own. Review Source JW Jim W. Realtor Real Estate Used the software for: 6-12 months ### "Top Producer" March 15, 2023 3.0 To be honest...Customer support was kind and nice. But they really had no clue how to help solve my issues. Ive been getting the run around for about 2 months. Go incognito and delete you email then add it back in. Jiggle the cord, slap the monitor kind of details. Pros I did like the storage and the customization to the CRM. To change what I wanted when I wanted. Cons Google Sync Does not work at ALL and when it does decide to work it always duplicates all your contacts. And there is so easy way to download all your contacts at once to a csv file. So if you upload your clients into the CRM Good luck getting them all back out. Review Source Response from Top Producer April 4, 2023 Hi Jim, thank you for reaching out. Your feedback helps us improve. I'm going to arrange to have a senior technician contact you ASAP to see what we can do to help with your Google sync issue. I'm sure we can get things sorted - thank you for your continued patience. BR Brittiany R. Real Estate Agent Real Estate Used the software for: Less than 6 months ### "Top Producer Review " February 28, 2024 5.0 Thus far overall my experience with Trop Producer has been great and most especially \[sensitive content hidden\] have been very helpful and accessible throughout this process. Pros A few things I like most about Top Producer thus far are the CRM management, contact touch-base tracking, and the MLS connectivity. Cons One thing I like least about Top Producer is the document management aspect; unfortunately, you cannot upload the documents themselves however you can upload for example a DropBox link to the document. Reason for choosing TOP PRODUCER I chose Top Producer over those alternative products due to how real estate niche it was and for the MLS connectivity factor. Review Source DD Denise D. Broker Real Estate Used the software for: 2+ years ### "Happy Customer for years" May 6, 2024 5.0 Pros I have been using Top Producer daily for over 15years Cons That you do not support an email system. It use to be seamless Alternatives considered [Wise Agent](https://www.capterra.com/p/20680/The-Wise-Agent/) Reason for choosing TOP PRODUCER My comfort with using Top Producer daily. Review Source GP GEORGE P. QUALIFYING BROKER Real Estate Used the software for: 2+ years ### "Top Producer 11/01/2023" November 1, 2023 5.0 Excellent Pros Ease of use. Flexabilty. Market Snapshot Cons Need more information & less blank space on X screens. Review Source AR Anoir R. Broker Real Estate Used the software for: 2+ years ### "Amsterdam Netherlands Broker" June 18, 2020 3.0 Over the years TP has been a front runner, however now I feel that other companies are doing pretty well as a competitor Pros I used to swear by Topproducer. I have been using your software for the last 15 years (not continuously) as I moved abroad to the Netherlands. Now I’m using it again. What I like most is the search functionality that can be used in an advanced way. Cons What I don’t like at all is that Market Snapshot can not be used in the Netherlands, it would have giving me an amazing advantage as no CRM offers that. I also had quite a lot of problems with syncing calendar and contacts in terms of the calendar going awol a few times with the sync and the duplicates contacts that I had to remove manually and lost a lot of time in Review Source Response from Top Producer August 10, 2020 Thanks for your feedback Anoir! Unfortunately there are no plans for Market Snapshot? Reports in the Netherlands. Feel free to reach us to check on your calendar / contact sync. We appreciate being a part of your business! MM Michael M. Real Estate Broker Real Estate Used the software for: 2+ years ### "Top Producer is a key part of my business." March 31, 2020 5.0 I have had Top Producer for 31 years, before it became an internet program. I have always found it to be indispensable. Invaluable in so manu functions to support an active Realtor. There is a learning curve for anyone starting to use it but your tech support team are fabulous. They have an abubdance of knowledge, skill and patience. Pros Control of my database with entry of all listings, closings,activities and events One click posting of emails to appropriate client "Activities completed". Personalized emails directly from the client data page. Calendar and reminders. Marketing. Easy to produce attractive flyers. Income and expense tracker Cons I haven't checked recently but Market snapshot was not available in Canada. I realize this is not a Top Producer decision but rather an overly protective canadian industry. It would be good to have it. Review Source Response from Top Producer April 6, 2020 Thank you for your feedback MIchael! We appreciate being a part of your business! We will reach out if Market Snapshot becomes available in Ontario! TR Tim R. Realtor Real Estate Used the software for: 2+ years ### "Good System to have" September 23, 2022 4.0 Have paid for TP since 1998 Pros Enables me to put all my contacts info in the TP Cons Have had many problems with TP when the software was switeched over Review Source CD Carli D. Marketing Coordinator Real Estate Used the software for: 2+ years ### "Been using for almost a decade " May 18, 2021 4.0 Overall I like that is conducive for teams which I have found other systems are not. Pros We have been using Top Producer for longer than I have been with the company which is 8 years. It is familiar and convenient for us to use it. Cons I feel like it’s outdated. Honestly nothing has changed about it in the 8 years I’ve been using it. While that can be nice, I think it needs to be up to date with the times as real estate is constantly changing. 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