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Infinite MLM Reviews
Pros
Super responsive support. The software itself is easy to use and above all I appreciated the fact that it can be customised to suit our specific needs.
These advantages, combined with strong technical support and a focus on data security, make Infinite MLM essential to the success and sustainable growth of any business in the world of MLM.
I am completely satisfied with this amazing MLM software, its advanced features, and pricing. I would gladly recommend this software to MLM business owners.
The highly user friendly dashboard of the MLM software makes sure that we could easily navigate through the different features smoothly. Wow, The recent version 10 is amazing look and feel.
Cons
The timing and repetive requests with my rep was frustrating.
I have no negative review's about Infinite MLM or from the assigned team.
Basic features missing / not working- extended features missing / not working- extremly long working time- very slow communication.
I offered to pay more money to complete and they ignored that message and we have been going in circles for 7 months.
Showing Most Helpful
Showing 25 of 58 reviews
"Great Software Company"
Overall: It was a very good and collegial collaboration with IOSS and we can recommend this company to all persons and companies who are looking for a good solution for MLM Software.
Pros: We liked it very much that IOSS programed our software exactly the way we needed it. Because our software has a lot of features other MLM-plans don't have (and we needed a web software "playing together" with an Android app, what made the task even more difficile), there was a lot of communication necessary during the developement... and that worked very good with Skype and Slack, even on the distance.
Cons: There is nothing we like "least", because finally the software meets all of our requirements and we are very confident, that we will solve all challenges that may come in the future together with IOSS.
Vendor Response
"Professional Indian software company"
Overall: They are reliable Indian software company with good track record and they really do want to help you even with the tricky cases. I will buy again and I learnt how to define requirements next time.
Pros: The price vs products functionalities is good. Their communication skills are good and their organization is clearly made for professional software development needs. Especially MLM side is well built and seems to be easily enough configured for most needs. They work really hard to fix the errors and flaws found by the customer after the problem is described well enough. They are also professionals who always try to fulfill customer needs and address every issue found. Special thanks to project coordinator Mr Manulal and Team Lead Miss Anju and her team.
Cons: The feature / requirement specification process in the beginning is not so accurate than it could be. Our company used way too small time to define the requirements and it was a clear mistake. The customer have to use a lot of time to specify every possible scenario as in the end it might be the only way to resolve issues without paying of extra work. They are eager to sell new features with extra price and in most cases it is ok if the feature is missing from the original specification. In the end the customer is responsible to understand throughout every possible feature and scenario like professional system test engineer. Carrying out the project with them is not recommended without own technical personnel. Many things like ordering the correct server, certificates etc. could be done in early phase of the project - a lot of working days were wasted with certificate and DNS issues. Most of the problems are rooted to misunderstandings. When we agreed about payment integration they said it is no problem and they can do it. When we started the integration they said it is extra work to build it up from scratch and the price included only a ready made component installation to the ecom. The OpenCart ecom solution works ok in most cases but the extensions support is poor, the extensions are low quality or they are not available at all (for example domestic payment solutions, shipping companies support etc).
"It's been 7 months since I made the Final payment and the software is STILL NOT complete. "
Overall: It's not worth it. The price seems good but let me tell you... It's not worth it.
Pros: Their communication when they sell you on the product is great. They speak pretty good english until you make the first payment. Then you get transferred to the Tech team that can hardly speak english and it becomes difficult. Not many pros becuase they still could not figure out how to link our merchant account. There are only a few merchant account companies that allow a mlm structure and Infinite Solutions said that it would be no problem to integrate. They lied to me and I have lost out on Hundreds of recruits over the last 7 months becuase the system is still not completed.
Cons: You can get through the build out with some effort but then when the software was delivered it was about 80% complete and not 100% like they said it was. A software needs to be 100% or it doesn't work. 80% does nothing for me so I am now 10 months total (7 months from the time I made the final payment) and still not a working software. I offered to pay more money to complete and they ignored that message and we have been going in circles for 7 months. They comunicate about every few days which at first seems like they are working but then they keep asking the same questions over and over and not fixing the issues. Then they transfer to someone else and the process starts over. If you are wanting an MLM software this is NOT the right one. We have a very basic deal and they couldn't do it. I realized that as an admin they didn't make it possible to update the username. This is a feature that 100% of mlm companies need as people make mistakes all the time. They said it would be an additional $600 to add this feature. Commissions show up in Members wallets that are not amounts that my compensation structure even has. I wanted to wait to write this review until I got a final product because now they will probably read this and not complete but I am at a point where I have lost all confidence that they will complete the project that was paid for.
Vendor Response
"Amazing performance with the ease of doing Business."
Overall: I am completely satisfied with this amazing MLM software, its advanced features, and pricing. I would gladly recommend this software to MLM business owners. Their Customer Success Team is very delightful & really true value for money spent.
Pros: The software is incredibly user-friendly and can even be used by beginners without any guidance. A free demo is provided on their website, so we can check out all the features and functionalities of the product before actually buying. An impressive list of add-on features can be integrated into the software according to our requirements. The product can be customised according to our requirements and I also found the pricing to be incredibly affordable.
Cons: Learning all the functionalities may be a bit confusing for a beginner, but customer support was always helpful in clarifying my doubts.
Vendor Response
"Expectations exceeded"
Pros: Infinite MLM impressed me with its solution-oriented approach. The large team works hand in hand to find customized solutions quickly and efficiently. I was particularly impressed by the speed with which problems were solved - a real advantage for my company.
Cons: The only point that could be improved is the onboarding. A more detailed process would have made it easier for me to get started and would have helped me to exploit the full potential of Infinite MLM more quickly. For future customers, I recommend that they familiarize themselves with the system in advance in order to make the most of the onboarding process.
Vendor Response
"Excellent customer support and customization"
Pros: The most impressive aspect of Infinite MLM Software was its excellent customer support and customization. The team consistently adapted the platform to fit our unique needs, enhancing our overall experience.
Cons: One area for improvement in Infinite MLM Software could be better accommodating users across different time zones, ensuring smoother communication and support.
Vendor Response
"Excellent functionality and Great Service Quality"
Overall: One of the best and highly efficient CRM integrated softwares in the market. The support team is very sincere and solve any query without being impatient.
Pros: The software is integrated with CRM system so that I can send automated emails to the customers in the most hassle free way. The quality of service is commendable because I had a lot of queries post purchase , all of them were answered by the support team unbatingly.
Cons: The calculation of commissions and payouts are done in dollars, which can be a bit confusing if your native currency is different. But you can opt for multi currency integration as an add on which solves this problem pretty effectively.
Vendor Response
"Lots Of Features, Great Price"
Overall: The overall experience with the software has been great, no crashes or broken links or broken plugins, basically no downtime related to the way the software is coded.
Pros: They software is easy to use. The back end provides many features that i did not know i needed but ounce i launched my company, I realized that I did need them. Their customer service was great as I was able to skype with them and they helped with all my concerns. They also provided me with customization. And the turn around was very quick. I left town for a much needed time off and they finished before I got back home. And all at a fair price .
Cons: When i purchased the software it was using an older version of PHP. But IOSS has recently updated to a newer version of PHP, so this is no longer an issue, this is really not a negative since web based technologies progress at break neck speed.
Vendor Response
"Accurate management of business, Precise Calculation of Commissions"
Overall: A user friendly MLM software that can be customised to match our needs. Product promotion and communication with users are very easy. Add ons are extremely useful.
Pros: The software is easy to use, if you have the basic knowledge of computer operations. The developers provided the customisation of software as demanded by me. Various add ons are offered by the developers out of which yoeu can choose ones that improves the overall efficiency of the software.
Cons: Initially, there were some confusion regarding the software usage. Upon contacting the Support team, they were patient enough to explain the working to me over Skype.
Vendor Response
"Completely Satisfied, great customer support"
Pros: I contacted the company on coming across the software on the internet. They responded swiftly and requested me to take a demo. Action spoke better than the marketing monologue. The demo was great and I realised how it would reduce the workload of a distributor like me. I could easily migrate from the old software I used to Infinite MLM software without a glitch
Cons: Though I initially fumbled with the softwares since there were a lot of new features, the perfect guidance from the support team helped me in mastering the software. A moderately priced MLM software that has a lot of new features to simplify the management of the business.
Vendor Response
"Infinite MLM: The Perfect Solution for Our Project"
Overall: We had a truly positive experience implementing Infinite MLM software into our network marketing strategy. First, the easy-to-use system allowed us to attract and retain a large number of members, even those with little experience in network marketing. The customizability allowed us to tailor the platform to our specific needs, from setting up compensation plans to managing bonuses and commissions efficiently. Additionally, the platform integrated seamlessly with our other marketing and CRM tools, making it easy to track and manage our dealer network. Ultimately, we experienced significant growth in our member base, increased sales, and increased loyalty from our distributors thanks to the capabilities and benefits Infinite MLM offers.
Pros: Infinite MLM, as a Network Marketing (MLM) software, offers a number of crucial advantages for any business in this field. Its intuitive and easy-to-use interface ensures that members can navigate and manage their accounts without complications, improving satisfaction and productivity. Infinite MLM's outstanding integration capabilities with other applications facilitate the synchronization of data and processes, allowing for more efficient management and a holistic view of network marketing operations. Additionally, customizable features such as commission and bonus structures provide flexibility to fit the specific needs of each business. These advantages, combined with strong technical support and a focus on data security, make Infinite MLM essential to the success and sustainable growth of any business in the world of MLM.
Cons: Users who do not speak English may find it difficult to communicate with technical support.
Vendor Response
"Great website with the personalized features we needed for a great price!"
Overall: This is the 3rd website we have had them build for us. They do a good job so we just keep coming back.
Pros: We are able to control how we want our compensation plan to pay out. We are able to adjust commissions and referral bonuses in the admin back office. The admin back office is easy to use and has the features you need to keep track of the growth in your business. The store is really easy to add product pictures and descriptions to. The user back office is designed well so that your clients can find what they need. We love the replicating link that our clients are able to share with others. It makes it a lot easier for our clients to build a business when they have a back office that is user friendly. We were able to get the website set up and running exactly like we wanted it. Thank you to that amazing team of developers that made our dream website live!
Cons: The time zone difference does make it a little harder since when they are working on my project it is the middle of the night here.
Vendor Response
"Waste of time and money"
Overall: - allocation started in December 2021- agreement + quotation was in January 2022 (basic software $2,000 / extentions of $2,200 / schedule time 25 working days)- within working time we got nice communication via calls and wahtsapp chat- work "finished" after 3 months in April 2022- basic version delivered (which doesn't work properly like sign up errors, invoice errors, referral link error) plus some additional features- I worked out a documentation of some issues (FIRST document included about 20 issues, some small ones and some crucial ones)- communication got slower (several weeks for answers)- months later they said the issues were solved- one or two issues of the 20 were solved like some line breaks and stuff (one or two lines of coding)- since then I send documentation number 5 which still incluedes issues of documentation no. 1to give you an idea:- agreed on software which provides paypal + debit payment ... only paypal working, they can't provid debit easily so they want additional money now- agreed on member management ... members accounts can't be closed, extended, edited = additional costsI send the last documentation 2 months ago - no issue solved so far. 4 weeks ago we argued about the working procces and suddenly they told me all work that isn't done so far (but part of the quotation) is "additional costs" now ... I told them several times to finish work or refund ... last message form 10/06/ "We started checking, will update you once complete"xD
Pros: That actually something was delivered and it's not a comlete scam.
Cons: - basic features missing / not working- extended features missing / not working- extremly long working time- very slow communication
Vendor Response
"Efficient and Innovative"
Overall: Multi language, long network and multi currency support.
Pros: The ease of use that this Infinite MLM offers, I have not come across in any other multilevel marketing applications. The best part about Infinite MLM is that it has integrated Opencart which helps with online transactions, handles multiple payment gateways, offers support for multicurrency. Their support team needs pat on the back as any problem which I have faced has been tackled and handled professionally. Modern day businesses runs on technology and your profits will be declared by the customization that you offer. Infinite MLM presents numerous customization and that is what deriving them.
Cons: Online community support is next to none. The only viable option is MLM support staff.
Vendor Response
"Easy to integrate with Content Management System (Wordpress). They have very strong experts."
Overall: By using this software, we can promote our products to users. The software have support ticket, different types of reports, downloadable reports, commission prediction system etc.. It helps instant communication with other members.
Pros: I already have a wordpress system and plan to add MLM module on it. Then I find the Infinite MLM team and discussed the business idea with website chat, skype and email. I usually get response in 1-2 hour, they have 24x6 support. I really like the support, expert level in MLM, wordpress. I strongly recommend Infinite MLM software to new buyers.. I like the tagline, they have infinite solutions.
Cons: I didn't notice any issues, all we are human, so they definitely will have some problems. But in my experience, I hope its very hard to find issues with Infinite MLM software.
Vendor Response
"The software is best suitable for startup, I searched internet and deal with Infinite "
Overall: Easy to migrate from existing software . The team will provide complete installation and support. We can check demo with various compensation and adon.
Pros: Easy to use We can check demo with various compensation and bonus, Integarated with ecomerce platform, Provide Android and iOS platform , Various adon integration . Multi language and muti currency features
Cons: First time I contacted them and it's make me problems to understand, The saupport guide me better to move forward.
Vendor Response
"Great team to work with!"
Overall: My overall experience with the MLM software is really good, we can work together on progress, team is really nice skilled professionals, even if someone is quiting a project, you will get quick and adequate replacement, who will know everything about project with no time for invovling to waste.
Pros: This MLM software is a user-friendly software that anyone can use without specific training from both, admin and consumer sides. Any ideas and improvements can be done in time and costs not that much. Team are really motivated, skilled and opened for discussion.
Cons: We had some issue with DDoS Attack this winter, it was weekend, but we still had technical support directly from our team, that shows level of professionalism and proves client oriented focus of the company. Fortunately, we have solved that problem from our side without loss.
Vendor Response
"Best MLM software to boost network marketing business."
Overall: Realiable perfect MLM software
Pros: Sometimes back I needed an MLM software to develop my MLM business to newer heights. And finally I found the Infinite MLM software through various sources. I am extremely happy that I have chosen the perfect MLM software available in the market right now! My fav features include: Website replication, 24*6 customer support, E-wallet, E-pin, Sales and Income reports, User friendly dashboard and many more...
Cons: None really. I have some issue to understand the system at first time
Vendor Response
"This company is reliable, trustworthy and very honest"
Overall: I love everything about the software they developed. The features and functionalities are all above excellent.
Pros: From placing an order, payments method, collaboration, customer service is EXCELLENT!!!! Everything went very smoothly and handled professionally.All their IT managers specially Hareesh are all professional to deal with.
Cons: Need 24 hours hotline support, need to add Spanish languages
Vendor Response
"The Best MLM Software in Quality and Functionality. Top Value for Money."
Overall: Highly efficient and reliable MLM software. Recommended for all MLM admirers.
Pros: Ease of usage even with high end features like multi-language, multi-currency, auto responder, Genealogy tree etc. And never forget about its highly competitive price. Excellent 24*7 customer support.
Cons: There is always scope for improvement and would like to see little changes made. But in overall totally satisfied. And I recommend it to the MLM enthusiasts.
Vendor Response
"This MLM Software is Really efficient and reliable"
Overall: My overall experience with the MLM software is really cool. There are no bad experiences until now. It's really fast and easy to use.
Pros: This MLM software is the best user-friendly software that I have used in my entire network marketing career. The major pro that I see with this software application is the variety of features they provide along with. They are backed by a strong team of qualified professionals.
Cons: There are no things that I would like to change with this software as of now. Well, I hope the user interface could have been a little more attractive in terms of designing.
Vendor Response
""Quality Product to enhance MLMs""
Overall: I was very happy with this software from the very beginning of my first contact with their development team. Infinite MLM software definitely has well-skilled and very professional developers and support teams who are always available to customize this software according to customer needs and challenges.
Pros: The interface and the back end of the software were simply perfect. In the dashboard of the software itself - overview, reports, and graphs of income v/s commission, joinings, payouts, and similar others were available. The E-Commerce integration was also integrated perfectly with the software.
Cons: Every feature of Infinite MLM Software was built almost perfectly,leaving no much gap for customer complaints.
Vendor Response
"Cost Effective and Easy to Use "
Overall: Overall a great MLM software for your long network business needs within budget and decent customizations. Dedicated team of prefessionals.
Pros: Infinite MLM software is one of the most cost effective software applications that you can opt for your business. They offer enhanced features and decent customizations. If you are working on long networks and looking for agility in speed, Infinite MLM is the answer.
Cons: Nothing major to report except the support team could be more versatile when it comes to communication. I have no issues so far, they are committed to their work, available around the clock and have never disappointed.
Vendor Response
"My honest review"
Overall: I have worked with Infinite MLM for a few years now and i notice they have improve their customer service division. im getting feedback within a day or 2 now. they understand user requirement much better compare to 2 years ago. Overall i can see improvements.
Pros: I like this software because of it single page application. I don't have to scroll to lots of pages and menu since most of the functions are in a single page and its fast (since they are not many screen to refresh)
Cons: I wish they can improve the ecommerce function on the system. Integrate to more then just opencart. Also it does not allow me customize the ecommerce platform. Every single changes, need to consult with developers, although opencart is so robust with it plugins. users don't have free hand to expand their ecommerce freely. I also wish more ecommerce theme are been given for users to choose.
Vendor Response
"Perfect customization and affordable software"
Overall: A very satisfying software that is highly affordable and quick customizations are done with the help of the skilled team. Highly recommended to all the network marketers.
Pros: I have used many MLM software in my network career, but this was easy to customize and very affordable software with a user-friendly interface. They have a very clear pricing page for the customization of add-ons and MLM plans.
Cons: The pricing pages are frequently updated and sometimes it makes confusion during the payments but their support team is always there to explain the pricing for the required customizations.
Vendor Response